FL OIR Informational Memorandum OIR-14-03M
Emergency Response to Panhandle Storm Victims
INFORMATIONAL MEMORANDUM
OIR-14-03M
ISSUED
May 2, 2014
Florida Office of Insurance Regulation
Kevin M. McCarty, Commissioner
To All Property and Casualty Insurers Licensed by the Florida Office of Insurance
Regulation
EMERGENCY RESPONSE TO PANHANDLE STORM VICTIMS
By Executive Order 14-144 dated April 30, 2014, Governor Rick Scott declared a state of
emergency in the following northwest Florida counties: Escambia, Santa Rosa, Okaloosa,
Walton, Holmes, Washington, Bay, Jackson, Calhoun, Gulf, Liberty, Franklin, Gadsden,
Leon, Wakulla, Jefferson, Madison, Taylor, Hamilton, Suwanee, Lafayette, Dixie,
Columbia, Gilchrist, Levy and Alachua.
The Department of Financial Services (DFS) offices in Pensacola, located at 601 East Burgess
Road, will be open over the weekend from 8:00 a.m. to 5:00 p.m. to provide insurance consumer
assistance to affected policyholders.
All insurers with in-force property policies in the listed counties must ensure that sufficient
adjusters are available to provide customer service and respond to claims from policyholders. If
insurers deploy mobile units or set up offices in the affected area, please immediately notify DFS
of your disaster assistance location by contacting them at Tasha.Carter@myfloridacfo.com.
For more information, please contact Chief of Staff Rebecca Matthews at 850-210-2439 or
Rebecca.Matthews@floir.com.