Section 10. Processing Referrals And Applications

For all cases appropriately referred and for all applications, federal regulations mandate that within 20 calendar days of receipt of an appropriate referral or application submitted to the IV-D agency, the IV-D staff opens a case by establishing a case record. Based on an assessment of the case to determine necessary action, within the same 20 calendar days the IV-D agency must: A. solicit necessary and relevant information from the custodial party and other relevant sources; B. initiate verification of information, which may include interviewing the custodial party to determine the next action on the case; and C. if there is inadequate information to proceed, a request for additional information must be made or the case referred for parent location services. [8.50.105.10 NMAC - Rp 8.50.105.10 NMAC, 7/1/2024] 8.50.105.11 GENERAL REQUIREMENTS FOR APPLICANTS AND RECIPIENTS OF IV-D BENEFITS: A. Title IV-D applicants and recipients: The state IV-D agency will provide services relating to the establishment of paternity or the establishment, modification, or enforcement of support obligations for a child, as appropriate, under the plan with respect to each child for whom: (1) assistance is provided under the state program funded under Title IV-A of the Social Security Act; (2) benefits or services for foster care maintenance are provided under the state program funded under Title IV-E of the Social Security Act; (3) medical assistance is provided under the state plan approved under Title XIX of the Social Security Act and an assignment of support rights is indicated; (4) any other child, if an individual, who is either a biological parent, adoptive parent, or a legal custodian of the child, applies for such services with respect to the child. B e program funded under Title IV-E of the Social Security Act; (3) medical assistance is provided under the state plan approved under Title XIX of the Social Security Act and an assignment of support rights is indicated; (4) any other child, if an individual, who is either a biological parent, adoptive parent, or a legal custodian of the child, applies for such services with respect to the child. B. Title IV-A, IV-E foster care, and medicaid only recipients: Appropriate recipients of Title IV-A, IV-E foster care, and medicaid only (where an assignment of rights is indicated and cooperation is required) are referred to the IV-D program and are eligible for all IV-D services. When a family needs support from a non- custodial parent and is approved for IV-A, IV-E foster care, non-IV-E medicaid, or medicaid benefits, a referral is made to the IV-D regional office. The medicaid only recipient, who has assigned support rights and whose cooperation is required, must receive medical support services but can decline receipt of all other IV-D services. In addition, post-IV-A recipients will continue to receive IV-D services until they inform the division that they no longer desire these services. C. Non-IV-A applicants: Non-IV-A families can apply for program services through the completion of a non-IV-A application for services. D. Non-resident applicant: A non-resident applicant who applies for services through the IV-D agency in their state of residence is eligible for assistance from the New Mexico IV-D program under applicable laws, so long as the other party resides in the state of New Mexico. E. Non-custodial parent applicant: The non-custodial parent can apply for program services for the purpose of establishing paternity, child support, medical support, making support payments, or to request a review of an existing child support court order. Any other person or entity who has standing to request an adjustment to the child support order may apply for services.