Section 17. New Mexico Family Resource Connections (Nmfrc) Process

If a report alleging abuse or neglect meets the criteria established pursuant to section 32A-4-4.1 NMSA 1978, the department shall refer the case to the New Mexico family resource connection (NMFRC) program. The New Mexico family resource connection is a 30 day program within statewide central intake (SCI) that assists in coordinating prevention 8.10.2 NMAC 5 services to families who do not meet an investigation criteria. All screened out reports shall be referred to the NMFRC program. This program may include an alternative to investigation upon completion of an evaluation that may be completed at intake by the department, the results of which indicate there is no immediate concern for the child’s safety. A. The department may remove a case from the NMRC program if there are any danger indicators identified that place the child in immediate danger. Conversely, the department may reassign a case from investigations to the NMFRC program, at the department’s discretion. B. Each family participating in the NMFRC shall receive a family assessment. Based on the results of the assessment, the department may offer or provide referrals for service. A family member may choose to accept or decline any services or programs offered through the NMFRC program. [8.10.2.17 NMAC – N, 5/25/2021] 8.10.1.18 REACH NEW MEXICO CHILD AND YOUTH TEXTING PROGRAM: REACH New Mexico is a PSD confidential texting program available for all children and youth residing in the state of New Mexico. REACH NM is a program held within the statewide central intake division. The texting program allows for any child or youth in New Mexico to safely report to PSD if they are the victim of abuse or neglect in their household. A REACH worker shall engage in a text conversation with the child or youth to obtain information and provide support to the youth. After obtaining all of the information, the REACH worker shall either make a SCI report or refer the child or youth to the New Mexico family resource connections (NMFRC) program.