§ 29-7C-4.1. Public safety telecommunicator training

The curriculum of each basic telecommunicator training class and in-service training each year for telecommunicators shall include: A. crisis management and intervention; B. dealing with individuals who are experiencing mental health issues; C. methods of de-escalation; D. peer-to-peer intervention; E. stress management; F. racial sensitivity; and G. reality-based situational training.