Cancellation or non-renewal of policies; premium increase notification (Revision of Bulletin No. 2016-04)

[LOGO] KAY IVEY GOVERNOR JIM L. RIDLING COMMISSIONER STATE OF ALABAMA DEPARTMENT OF INSURANCE 201 MONROE STREET, SUITE 502 POST OFFICE BOX 303351 MONTGOMERY, ALABAMA 36130-3351 TELEPHONE: (334) 269-3550 FACSIMILE: (334) 241-4192 INTERNET: www.aldoi.gov DEPUTY COMMISSIONER CHARLES M. ANGELL CHIEF OF STAFF MARK FOWLER CHIEF EXAMINER RICHARD L. FORD STATE FIRE MARSHAL SCOTT F. PILGREEN GENERAL COUNSEL REYN NORMAN ## BULLETIN NO. 2017-04 TO: All insurers authorized to write property and casualty insurance in Alabama FROM: Jim L Ridling Commissioner of Insurance DATE: June 22, 2017 JLR RE: Cancellation or non-renewal of policies; premium increase notification [Revision of Bulletin No. 2016-04] EFFECTIVE: Immediate REPLACES: Bulletin No. 2016-04 dated June 8, 2016 Upon issuance, Bulletin No. 2016-04, dated June 8, 2016, is withdrawn and replaced by the following. The August 30, 1985, Bulletin titled "Unfair Trade Practices," is withdrawn. The following provisions apply to both personal and commercial lines. They are in addition to, but do not supersede, Regulation 136 [482-1-136]. In keeping with the intent of the June, 1985, NAIC resolution establishing criteria to be used by insurers regarding cancellation and non-renewals, the following guidelines must be implemented by companies with regard to cancellation and rating of property and casualty insurance policies. 1. Mid-term cancellations are appropriate only on an individual risk basis. 2. When a risk or policy produces an unacceptably high loss ratio, insurers should attempt to reach a satisfactory solution rather than a summary dismissal of the risk. For example, they should consider alternatives that reduce their exposure such as increasing deductibles in lieu of cancellation. 3. In the absence of conditions justifying mid-term action as indicated above, companies should allow policies to continue to previously established expiration dates. 4. Unjustified mid-term action by companies will be reviewed by the Department as an unfair trade practice. In order to provide insureds with an adequate opportunity to shop for alternative coverage, the Department has deemed that a minimum of 30 days' advance notice should be given to the insured for the following actions: Celebrating 120 Years of Insurance Regulation 1897 - 2017 Bulletin No. 2017-04 June 22, 2017 Page 2 1) Any company initiated premium increase on personal lines policies, and a premium increase greater than 15% for commercial lines policies. 2) Non-renewal of coverage on any personal or commercial lines policies. Failure by companies to provide such notice will be considered by the Department to be an unfair trade practice. Questions about this Bulletin should be directed to Craig Devitt, Rates & Forms manager, at (334) 240-7555 or Craig.Devitt@insurance.alabama.gov. JLR/JFM/bc