23 CAR § 464-205
23 CAR § 464-205. Trouble report records
Length: 88 wordsOfficial source
(a) Each gas utility shall maintain accurate records of trouble reports.
(b) Each record shall be maintained for at least two (2) years.
(c) At a minimum, each record shall include:
(1) Appropriate identification of the:
(A) Person or persons reporting the trouble; and
(B) Specific geographic area;
(2) Time and date of the initial report;
(3) Description of the trouble reported;
(4) Description of the trouble found by the gas utility;
(5) Action taken to clear the trouble; and
(6) Date and time the trouble was cleared.