23 CAR § 466-701. Application records

(a)(1) Each LEC must keep a record of each written or verbal application for service. (2) Records of applications must be kept for at least two (2) years unless canceled or withdrawn. (3) If an application is still active at the end of the two-year period, it must be kept until it is served or until the application is canceled or withdrawn. (b) Each application record shall include: (1) Name and current address of the applicant; (2) Address of location where service is being requested; (3) Date of the request; (4) Date service is desired; (5) Estimated service date; (6) Class of service applied for; (7) Availability of facilities; and (8) The date service was provided or the reason service was delayed or deferred.