25 CAR § 1-135. Case closure

(a)(1) Cases may either be closed as Goals Met or Goals Not Met. (2) Before case closure the VR counselor must review the case and ensure all required documentation has been entered into the case file. (3) All consumers must receive a thirty-day closure warning letter to provide them an opportunity to address any concerns about case closure. (b)(1) Once a case is ready for closure the VR counselor must: (A) Review the case; and (B) Complete the closure draft. (2) All cases must have a Closure Narrative addressing the conditions for closure. (3) Once this is complete, their supervisor will review the case and enter the closure date or send the case back for corrections. (b) Goals Met. (1) When a case is closed as Goals Met, this means that: (A) All planned services have been provided; and (B) The IPE goal has been achieved. (2) At the time of closure both the consumer and VR counselor should be satisfied that: (A) All available services have been provided; and (B) The consumer can now live independently. (c) Goals Not Met. (1) A case may close as Goals Not Met for a variety of reasons that indicate the consumer was not able to achieve self-sufficiency and independence during their case. (2) The reason for closure must be: (A) Documented in the case file; and (B) Included in the closure narrative. (3) Reasons for unsuccessful closure are: (A) Voluntary withdrawal of participation in services; (B) The consumer is deceased; (C) Unable to locate consumer or consumer has moved; (D) Consumer institutionalized; and/or (E) Consumer fails to cooperate.