25 CAR § 45-102. Submission of property claims incurred after July 1, 2025, under the State Captive Insurance Program Act

(a) Notice of claim. Upon receiving notification of a claim under the State Captive Insurance Program Act, Arkansas Code § 25-45-101 et seq., the Office of Property Risk shall promptly acknowledge the receipt of the notice and furnish the claimant with forms for proof of loss. (b) Investigation of claims. (1) The office will ensure investigations of a reported claim are completed and advise the claimant in writing of the acceptance or denial of a claim within a reasonable period of time. (2) If any delays in the investigation occur, the office shall promptly notify claimants. (c) Appeal. (1) A claimant may appeal the denial of a claim to the Director of the Office of Property Risk. (2) The decision of the director shall be final and conclusive and is not an order as defined in the Arkansas Administrative Procedure Act, Arkansas Code § 25-15-201 et seq. (d) Time periods for submission of claims. (1) A claimant shall give prompt notice of a loss to covered property to the office. (2) To be timely, a notice of claim must be submitted in writing to the office within one (1) year from the date of the occurrence of loss.