26 CAR § 213-907. Use problems

(a) CAMA system users who experience problems with their system that persist after notification to the provider for a reasonable time may contact the Assessment Coordination Division or the Arkansas CAMA Compliance and Certification Advisory Board in writing, providing an example of the problem. (b) A record will be kept, and the board may determine that: (1) The urgency of a problem is such that a change to the test regimen may need to be made immediately; and (2) All CAMA systems will be retested on those issues within a reasonable time after the CAMA provider is notified.