9 CAR § 100-524. Telephone communications — Policy

(a) The Division of Youth Services requires every youth placed in division custody to be afforded the opportunity to communicate via telephonic methods with: (1) The youth’s parents or guardians; (2) The youth’s immediate family members; and (3) Other positive individuals in the youth’s life. (b) During the intake and assessment process: (1)(A) The youth’s approved telephone list shall be compiled by the division Services Coordinator. (B) Any changes made to the approved telephone list shall be completed by the youth’s facility case manager; and (2) Youth shall be made aware of the telephone communication procedures as outlined in the division Student Handbook. (c)(1) Each facility or program shall allow a youth to make one (1) telephone call per week to his or her immediate family or any other approved person. (2) The opportunity to make additional calls shall be afforded as a privilege in the behavior management system. (d) Youth shall not be permitted to speak with incoming callers until the caller’s identity has been authenticated. (e)(1) Under no circumstances shall a youth be denied the opportunity to communicate with his or her attorneys or the court. (2) Calls to attorneys or the courts shall not be monitored. (f) Facility staff shall maintain a telephone call log sheet for all incoming and outgoing telephone calls that the youth makes.