9 CAR § 3-401. Initiation

Within twenty (20) calendar days of receiving an application or the referral of a case, the local office must establish a case record and assess the information provided to determine the next appropriate action, which may include any of the following: (1) Interviewing the custodial or noncustodial party; (2) Initiating verification of information; or (3) If location information is inadequate, initiating locate efforts.