9 CAR § 40-305. Management of family’s refusal to participate

(a)(1) If the specialist has been unable to conduct a safety assessment or is unable to assess underlying issues or additional child maltreatment concerns that may not have been identified in the original hotline report, then the specialist will inform the family, if reasonably possible, that the specialist may refer the family to the investigative pathway if there are safety threat concerns and the caregiver poses a risk to a vulnerable population. (2) The specialist will then conference with the supervisor immediately to discuss the need or lack thereof to contact DR Program Manager or designee for reassignment of case to the investigative pathway. (b)(1) The supervisor will discuss and assess case information and possible referral to the investigative pathway with the specialist. (2) The primary consideration for reassigning a report to the investigative pathway is whether the caregiver poses a risk to a vulnerable population. (3) If it is determined that safety threats exist or are likely to exist based on the initial interaction with the family and the caregiver poses a risk to a vulnerable population, the supervisor will contact the Division of Children and Family Services DR Program Manager or designee immediately to request that the report be reassigned to the investigative pathway. (c) The DR Program Manager will reassign any DR case in which the specialist is unable to conduct a safety assessment to the investigative pathway, if the assessment is that the caregiver poses a risk to a vulnerable population.