9 CAR § 7-103. Notice of case closure

(a) A notice of intent to close a case for enforcement services will be sent to the custodial party sixty (60) days prior to the closure of the case. (b)(1) In intergovernmental cases meeting the criteria for case closure, the Office of Child Support Enforcement will send the notice to the other state, in a record, sixty (60) days prior to closure of the intent to close the case. (2) The office will not contact the custodial party in responding cases. (c) If the custodial party is deceased, the sixty-day closure notice should be sent to the: (1) Person in charge of closing out the custodial party’s business affairs; or (2) Custodial party’s last known address. (d) The following exceptions do not require a notice of closure and can be closed immediately: (1) The custodial party who is not a recipient of TEA or SNAP requests closure in writing and there is no assignment of medical support owed to the state; (2) The case was opened for State Parent Locator Services only and the location services have been provided; or (3) The office or the appropriate agency has determined that support enforcement may not proceed without risk of harm to the child or a party, including a finding of good cause. (e)(1) The case shall remain open if the custodial party or the initiating state supplies information in response to the notice of closure which could lead to: (A) The establishment of paternity or a support order; or (B) Enforcement of an order. (2) A case that is scheduled for closure because the office was unable to contact the custodial party by two (2) different methods must remain open if contact with the custodial party is reestablished.