R6-12-103. Case Record

A. The Department shall maintain a case record for every applicant for or recipient of assistance. B. Except as otherwise provided in subsections (C) and (D) below, the Department shall retain the case record for a period of 3 years after the last date on which the applicant received an adverse determination of eligibility or the recipient last received a benefit payment. C. The Department shall retain a case record which contains an unpaid overpayment until: 1. The overpayment is paid in full, or 2. The assistance unit is no longer obligated to repay the overpayment. D. The Department shall retain a case record which includes a person determined to have committed an intentional program violation pursuant to Article 12 until: 1. The overpayment is paid in full, and 2. The disqualification sanction is satisfied. E. The case record shall contain all documentation collected or prepared by the Department in evaluating and determining eligibility and benefit amount.