R6-13-109. Case Record

A. The case record shall contain all data collected or used by the Department in evaluating and determining eligibility and benefit amount. B. The Department shall maintain a case record for every TC applicant or recipient. The case record shall include all documents maintained or stored in any format. C. Except as otherwise provided in subsections (D) and (E), the Department shall retain the case record for a period of three years after the last date the Department denied TC assistance to an applicant or terminated TC assistance to a recipient. D. The Department shall retain a case record that contains an unpaid overpayment until: 1. The overpayment is paid back in full, or 2. The Department no longer requires the assistance unit to repay the overpayment. E. The Department shall retain a case record that includes a disqualification imposed under A.R.S. § 13-3418, an Intentional Program Violation (IPV), or any other disqualification or sanction that prohibits the receipt of assistance.