R6-6-803. General Responsibilities of the Licensee

A. The licensee shall immediately report at least the following types of incidents via telephone or telefax to the Division: 1. The death of a client; 2. Alleged neglect or abuse of a resident; 3. A missing client. The licensee shall report such incident to law enforcement officials and the Division as soon as it determines that a client is missing; 4. An incident related to a resident that involves law enforcement personnel, emergency services, or the media; 5. Suicide attempts by a client; 6. Hospitalization, the intervention of a medical practitioner, or emergency medical care in response to a serious illness, injury, medication errors, or suicidal behavior of a client; and 7. Community complaints about a resident or the setting. B. The licensee shall cooperate in obtaining and providing any information the Department or a law enforcement agency deems necessary to investigate an incident. C. The licensee shall maintain staff-to-client ratios which at least conform to the contract.