R9-21-306. Identification of Potential Service Providers

A. As soon as needs of the client for particular services are identified through the eligibility determination, assessment, or further evaluation processes, the clinical team in conjunction with the client shall begin considering and choosing potential service providers to participate in the development of the client’s ISP. 1. Within five days of the completion of the assessment report, the clinical team and the client shall complete the identification of service providers most appropriate to meet the client’s needs. 2. The case manager shall promptly contact the identified providers to determine their ability to serve the client. 3. Within 10 days of the completion of the assessment report, the case manager shall request identified providers able to serve the client to participate in the development of the client’s Individual Service Plan. All identified providers shall be provided notice of the time and place of the ISP meeting. B. The clinical team, in conjunction with the client, shall determine which provider(s) are the most appropriate to serve the client. The determination of appropriateness shall consider: 1. The client’s preferences for the type, intensity, and location of services; 2. The capacity and experience of the provider in meeting the client’s assessed needs; 3. The proximity of the provider to the client’s family and home community; 4. The availability and quality of services offered by the provider; and 5. Other factors deemed relevant by the case manager and clinical team. C. The clinical team shall provide sufficient information to the identified service providers to allow them to understand the client’s long-term view, strengths, needs, and required services and to take an active role in the ISP meeting. D. All mental health agencies currently providing services to the client shall bring to the ISP meeting a written description of the nature, type, and frequency of services provided or to be provided by the agency.