R9-22-518. Information to Enrolled Members

A. Each contractor shall produce and distribute printed informational materials to each member or family unit no later than 10 days of receipt of notification of enrollment from the Administration. The contractor shall ensure that the informational materials meet the requirements specified in the contractor’s current contract. B. A contractor shall provide a member with the name, address, and telephone number of the member’s primary care provider no later than 10 days from the date of enrollment. The contractor shall include information on how the member may change primary care providers.