R9-9B-305. Personnel

A. A licensee shall ensure that: 1. The qualifications, skill, and knowledge required for each type of employee is based on the activities and services the employee may provide, as established in the employee’s job description; 2. An employee’s qualifications, skills, and knowledge are verified and documented: a. Before the employee provides activities or services on behalf of the funeral establishment, and b. According to policies and procedures; 3. An employee is provided with orientation, training, and in-service education: a. According to policies and procedures, b. Specific to the type of funeral services being provided and the employee’s duties, and c. Conducted by the responsible funeral director or another individual with the applicable qualifications, skill, and knowledge; 4. A personnel record is established for each employee providing activities or services on behalf of the funeral establishment, including: a. The employee’s name, date of birth, home address, and contact telephone number; b. The employee’s starting date of employment and, if applicable, the ending date; and c. Documentation applicable to an employee’s duties, as required by policies and procedures, including: i. The employee’s education and experience; ii. A copy of the employee’s current and valid professional license, if applicable; and iii. The topics covered during orientation, training, and in-service education, with the dates provided and the names of the individual providing the orientation, training, or in-service education; 5. A personnel record is: a. Maintained throughout an employee’s period of employment, b. Maintained for at least three years after the last date of employment, and c. Provided to the Department when requested; and 6. The contract for persons providing funeral-related activities or services regulated under this Subchapter in or for the funeral establishment under a contract: a. Contains documentation of the person’s knowledge, skills, and abilities; b. Includes a copy of the person’s current and valid professional license, if applicable; c. Is maintained throughout the contract period and for at least three years after the last date the person’s provided funeral-related activities or services in or for the funeral establishment under the contract; and d. Is provided to the Department when requested. B. A licensee shall ensure that, for an employee on the pathway to licensure as a funeral director or an embalmer, according to A.R.S. § 32-1361, the employee’s personnel record contains: 1. In addition to the starting date of employment, the date the employee began on the pathway to licensure, as calculated by the date the employee began assisting in, as applicable, arranging and directing funerals or embalming deceased individuals after either: a. Being enrolled in an accredited or provisionally accredited school of mortuary science; or b. Having graduated from an accredited or provisionally accredited school of mortuary science and passed the state laws and rules examination and the national board examination, as required by A.R.S. § 32-1322; 2. Documentation that the employee satisfies the requirements in subsection (B)(1)(a) or (b), as applicable; and 3. Documentation of the employee’s assistance in, as applicable, arranging and directing funerals or embalming deceased individuals, including: a. The name of the deceased individual; b. The date the employee, as applicable, arranged and directed the deceased individual’s funeral or embalmed the deceased individual; c. For an employee on the pathway to licensure as a funeral director, information on whether the employee conducted a burial, immediate burial, or direct cremation; and d. The signature and license number of the supervising licensed funeral director or embalmer, as applicable.