R17-5-613. Inspections and Complaints

A. The Department shall investigate any complaint that is related to a CIID or an IISP. B. An IISP and a manufacturer shall permit and fully cooperate with periodic on-site inspections of the IISP’s service centers and principal places of business of the manufacturer at any time during normal business hours by an authorized representative of the Department, where records relating to the authorization agreement and individual ignition interlock device records are maintained. C. The Department shall conduct on-site inspections of a manufacturer, or a service center under the provisions of A.R.S. § 41-1009. The inspection shall include an examination of ignition interlock activity, records and verification of an adequate supply of the warning labels that meet the requirements of A.R.S. § 28-1462 and R17-5-609.