R20-5-116. Medical, Surgical, Hospital, and Burial Expenses

A. A carrier, self-insured employer, or special fund division, shall pay bills for medical, surgical, and hospital benefits provided under A.R.S. § 23-901 et seq. according to applicable medical and surgical fee schedules adopted by the Commission and in effect at the time the services are rendered. A physician or provider of nursing, hospital, drug or other medical services shall itemize and submit a bill for payment only to the responsible carrier, self-insured employer, or special fund division. B. Medical treatment or services shall not be delayed or cancelled due to payment requirements or billing disputes with any carrier, self-insured employer, or special fund division on any accepted workers’ compensation claim. C. A medical provider, their agent or debt collector shall not seek payment from any claimant for any disputed or unpaid amounts that are the responsibility of the carrier, self-insured employer, or special fund division. D. If a claimant pays a bill described in subsection (A), the responsible carrier, self-insured employer, or special fund division shall reimburse the claimant the amount allowed by the fee schedules, provided that the claimant presents receipted vouchers or other proof of payment to support the claim for reimbursement. E. If an insured employer pays a bill described in subsection (A), the responsible carrier or self-insured employer shall reimburse the employer the amount allowed by the fee schedules, provided that the employer presents receipted vouchers or June 30, 2026 Supp. 26-2 Page 11 20 A.A.C. 5 Arizona Administrative Code other proof of payment to support the claim for reimbursement. F. A carrier, self-insured employer, or special fund division may pay any authorized burial expenses directly to the funeral service professional. G. If an employee’s dependent pays burial expenses, the responsible carrier, self-insured employer, or special fund division shall reimburse the dependent the amount authorized by A.R.S. § 23-1046 provided that the dependent presents proof of payment to support the claim for reimbursement. H. If an insured employer pays burial expenses, the responsible carrier or self-insured employer shall reimburse the employer to the extent authorized by A.R.S. § 23-1046 provided that the employer presents proof of payment to support the claim for reimbursement.