R2-12-1306. Standards for Communication Technology

A. Communication technology must provide for synchronous audio-video feeds of sufficient video resolution and audio clarity to enable the notary public and remotely located individual to see and speak with each other. The process must provide a means for the notary public reasonably to confirm that an electronic record before the notary public is the same record in which the remotely located individual made a statement or on which the remotely located individual executed a signature. B. Communication technology must provide reasonable security measures to prevent unauthorized access to: 1. The live transmission of the audio-visual feeds; 2. The methods used to perform identify verification; and 3. The electronic record that is the subject of the remote online notarization. C. If a remotely located individual must exit the workflow prior to completion of the identity verification process, the individual must restart the identity verification process from the beginning.