CT Insurance Bulletin PC-34-23
Notice of Intent to Discontinue Doing Business (This Bulletin rescinds and replaces Bulletin PC 34, dated December 20, 2000)
STATE OF CONNECTICUT
INSURANCE DEPARTMENT
Bulletin PC 34-23
September 19, 2023
Subject:
Notice to Commissioner of Intent to Discontinue or Substantially Reduce a Line
or Subline of Business
This Bulletin rescinds and replaces Bulletin PC-34 regarding notification to the Commissioner
under Connecticut General Statute §38a-44 if an insurer is discontinuing or substantially reducing
its writings in a line or subline of property and casualty insurance. The purpose of Connecticut
General Statute §38a-44 is to permit the Commissioner time to evaluate the impact on the market
of proposals by one or more companies to discontinue or substantially reduce writings in a line or
subline of insurance in Connecticut.
Please be advised that in addition to a conventional discontinuation or substantial reduction in a
line or subline of insurance, the notice requirement applies to the use of agency-facing applications
and other technology, processes (e.g., referrals to underwriters) or communications to producers,
which effectively results in the discontinuation or substantial reduction in a line or subline of
business. The Department directs insurers to ensure that any agency-facing applications, other
technology, processes or producer communications do not have the effect of discontinuing or
reducing their writings in a line or subline of insurance without satisfying the statutory notice
requirement.
Relatedly, if an insurer routinely fails to address underwriting errors in its agency-facing
applications or uses edits in such applications at the agency level to require the underwriting
referrals for business that meets the company’s filed underwriting guidelines, the Department may
conduct an examination and take action if determined to be an unfair trade practice or otherwise a
violation of the Connecticut Insurance Law.
Please be further advised that in the event that an insurer plans to terminate producer appointments
in connection with the discontinuation or substantial reduction in a line or subline of business, such
insurer is expected to comply with Connecticut General Statute §38a-709 and renew all affected
contracts of insurance written by the affected producers for a period of 18 months from the date
such action takes effect.
GENERAL GUIDELINES FOR INSURERS
1. If any insurer is uncertain as to whether or not its action is subject to Connecticut General
Statute §38a-44, it is best to assume it does and discuss the particular facts with the
Property/Casualty Division. This includes the use of agent facing applications or other
technology and processes that may have the effect of discontinuing or substantially reducing an
insurer’s writings in a line or subline of insurance.
2. The Department recognizes that there may be situations whereby the substantial reduction or
discontinuance of a line or subline, which by its nature and/or the market situation may not
disrupt the market or may be necessary to prevent a potential solvency problem for the company
(e.g., loss of reinsurance). The notice requirement established by Connecticut General Statute
§38a-44 still must be satisfied.
3. Any insurer licensed to do business in this state, or authorized to do business on a nonadmitted
basis, which intends to discontinue offering or substantially reduce its writings in a line or
subline of insurance in this state shall send, by registered or certified mail, or deliver to the
Commissioner written notice of its intent to take such action at least sixty days prior to the
effective date of such action. The Department also requests that such notice be provided to the
Property/Casualty Division via email at: cid.pc@ct.gov
4. The term “line of insurance” as used in Connecticut General Statute §38a-44 means all major
lines of business (e.g., other liability, automobile, etc.) as identified in the NAIC
Property/Casualty Annual Statement as filed with the Insurance Commissioner.
5. The term “subline of insurance” as used in Connecticut General Statute §38a-44 means classes
within a major line of business. Such classes identify a particular type of risk or operation (e.g.,
liquor liability, products and daycare are sublines of “Other Liability”; garages, school buses
and taxis are sublines of “Automobile”).
6. The term “discontinue offering” means that an insurer has been writing a line or subline of
insurance and elects to nonrenew or cancel all its policies, and/or not accept new applications for
that line or subline of insurance.
7. The term “substantially reduce” is interpreted as follows. If an insurer has been writing a line or
subline of insurance, and it nonrenews or cancels some of its risks in that line or subline of
insurance, then it is reducing its writings. For example, when an insurer nonrenews or cancels
some of its auto body repairer accounts, then there has been a reduction in writings for the subline
of garage insurance. Whether there has been a substantial reduction in writings is dependent
upon factors such as the number of risks written by the insurer, impact on the market, etc. Please
consult with the Department if there is a question as to whether proposed action by an insurer
will result in a substantial reduction.
8. In connection with an insurer’s decision to discontinue or substantially reduce its writings in a
line or subline of insurance, the insurer must consider whether such action may constitute unfair
discrimination as defined in Connecticut Agency Regulations §38a-824-3, which includes
refusing to issue homeowners policies solely because of the fact that the risk is located in a
particular urban area or neighborhood, city or town.
Andrew N. Mais
Insurance Commissioner
www.ct.gov/cid
P.O. Box 816 Hartford, CT 06142-0816
An Equal Opportunity Employer