CT Insurance Bulletin HC-117-21
Network Adequacy Review
STATE OF CONNECTICUT
INSURANCE DEPARTMENT
portal.ct.gov/cid
P.O. Box 816 Hartford, CT 06142-0816
An Equal Opportunity Employer
BULLETIN NO. HC-117-21
JANUARY 7, 2021
TO:
ALL HEALTH INSURANCE COMPANIES AND HEALTH CARE CENTERS
AUTHORIZED TO CONDUCT BUSINESS IN CONNECTICUT, INCLUDING
DENTAL AND VISION CARRIERS
RE:
NETWORK ADEQUACY REVIEW
This bulletin repeals and replaces Bulletin HC-117-19, CGS 38a-472f requires the Insurance
Department to determine the sufficiency of a health carrier’s network. Carriers are required to
maintain adequate arrangements to assure that covered members have reasonable access to
participating providers located near the member’s home or workplace.
Health carriers to file with the Insurance Department each new network and access plan within 30
days prior to the date any new network will be offered. To facilitate the Insurance Department’s
review, carriers should complete the Network Adequacy Survey as the filing submission. The
survey can be found on the Insurance Department’s website (www.ct.gov/cid) under the tab
“Forms and Applications.” The Department has created a separate survey for the Dental / Vision
only carriers for submission, as some questions are not applicable to these plans. The survey forms
may also be requested from the Life and Health Division at the e-mail address listed below. The
survey must be completed separately for each network offered.
Annual Filing
Carriers will be required to complete an annual filing for existing networks. Carriers should
complete the appropriate Network Adequacy Survey as the submission and file electronically
through email. The survey can be found on the Insurance Department’s website as listed above.
The submission must be made no later than April 1, 2021 for medical networks, May 1, 2021 for
vision networks, June 1, 2021 for dental networks, and annually thereafter on April 1, May 1, and
June 1, respectively.
Questions
Please contact the Insurance Department Life and Health Division at cid.lh@ct.gov with any
questions.
________________________
Andrew N. Mais
Insurance Commissioner