R.C.S.A. § 21a-79-7
Electronic pricing error. One item at no cost. Signage
Cite as Conn. Agencies Regs. § 21a-79-7
(a) In the event that any consumer commodity electronically scans at the cash register
or checkout terminal at a retail price which is higher than the posted retail price,
one item of such consumer commodity, up to a value of twenty dollars, shall be given
to the consumer at no cost.
(b) The consumer shall be informed of the retailer's obligation to provide one item free
up to a value of twenty dollars, by means of the conspicuous sign referred to in section
21a-79-6 (a) of the Regulations of Connecticut State Agencies or section 21a-79 of
the Connecticut General Statutes, and a second conspicuous sign attached to each cash
register or checkout terminal in a retailer's establishment. The sign attached to
the cash register or checkout terminal shall be at least six inches by eight inches
in size, easily readable by a consumer making a purchase at such cash register or
checkout terminal, and shall not contain any additional text including but not limited
to store or promotional slogans, names, or advertising, other than that required by
section 21a-79 (b) 6 of the Connecticut General Statutes. As an alternative to such
cash register or checkout terminal signs, the retailer may display a conspicuous sign,
with minimum dimensions of 22 inches by 28 inches, at each public entrance within
the store, which sign shall not contain any store or promotional slogans, names, or
advertising and which shall read, in clear and conspicuous type, as follows:
"In the event that a consumer commodity scans at a higher price, you will be given
one item of that consumer commodity free of charge up to a value of $20.00. Credit
will be given for items of higher value."