R.C.S.A. § 28-27-10
Call answer threshold (Repealed)
Cite as Conn. Agencies Regs. § 28-27-10
Each public safety answering point and private safety answering point shall have sufficient
9-1-1 equipped answering positions and staff to ensure that ninety percent of all
9-1-1 calls are answered in no more than ten seconds during normal peak operating
periods.