Public safety telecommunicator instructors certification definitions

Those definitions set forth in C.G.S. Sec. 28-25 and C.G.S Sec. 28-30 shall govern the provisions of Sections 28-30-1 through 28-30-10, inclusive, in addition to the following: Functional Areas. Functional areas of emergency telecommunications shall include but not be limited to the following: 1. Interpersonal Communications; 2. Organization of the Communications Function and the telecommunicator role in public safety; 3. Public Safety Telecommunications Systems; 4. Basics of Radio Broadcasting; 5. Public safety telecommunications record systems; 6. Broadcast Rules and Procedures; 7. Telephone Techniques 8. Enhanced 9-1-1 Systems and Operating Procedures; 9. Overview of the police function, Telephone complaint or Report Processing Procedures and pre-arrival instructions; 10. Overview of the fire function, Telephone Complaint or Report Processing Procedures and pre-arrival instructions; 11. Overview of the EMS function, emergency medical dispatch and pre-arrival instructions; 12. Telecommunicator Legal Issues; and 13. Hazardous materials awareness.