R.C.S.A. § 38a-528a-13
Standard format outline of coverage
Cite as Conn. Agencies Regs. § 38a-528a-13
(a) No group short-term care certificate shall be delivered or issued for delivery to
any resident of this state unless an appropriate outline of coverage, in the format
prescribed in this section, is completed as to such certificate or subscriber agreement
and is delivered to the applicant at the time application or solicitation is made,
and acknowledgement of receipt or certification of delivery of such outline of coverage
is provided to the insurer. In the case of direct response solicitations, the insurer
shall deliver the outline of coverage upon the applicant’s request, but regardless
of such request, shall make such delivery no later than at the time of policy or certificate
delivery.
(b) The outline of coverage shall be a free standing document, using no smaller than twelve
point type.
(c) The outline of coverage shall contain no material of an advertising nature.
(d) Text that is capitalized or underscored in the standard format outline of coverage
may be emphasized by other means that provide prominence equivalent to such capitalization
or underscoring.
(e) Use of the text and sequence of text of the standard format outline of coverage is
mandatory, unless otherwise specifically indicated.
(f) Format for outline of coverage:
(INSURER NAME)
(ADDRESS - CITY & STATE)
(TELEPHONE NUMBER)
GROUP SHORT-TERM CARE INSURANCE
OUTLINE OF COVERAGE
(Policy or Certificate Number)
(Except for certificates that are guaranteed issue, the following caution statement,
or language substantially similar, shall appear as follows in the outline of coverage.)
Caution: The issuance of this group short-term care insurance certificate is based
upon your responses to the questions on your application. A copy of your application
(is enclosed) (was retained by you when you applied). If your answers are incorrect
or untrue, the insurer has the right to deny benefits or rescind your coverage. The
best time to clear up any questions is now before a claim arises! If, for any reason,
any of your answers are incorrect, contact the insurer at this address: (Insert address).
(1) This certificate that was delivered in Connecticut evidences coverage under a group
policy of insurance.
(2) PURPOSE OF OUTLINE OF COVERAGE. This outline of coverage provides a very brief description
of the important features of your coverage. You should compare this outline of coverage
to outlines of coverage for other policies or certificates available to you. This
is not an insurance contract, but only a summary of coverage. Only the policy or certificate
contains governing contractual provisions. This means that the policy and certificate
set forth in detail the rights and obligations of both you and the insurer. Therefore,
if you purchase this coverage, or any other coverage, it is important that you READ
YOUR CERTIFICATE CAREFULLY!
(3) TERMS UNDER WHICH THE CERTIFICATE MAY BE RETURNED AND PREMIUM REFUNDED.
(A) (Provide a brief description of the right to return— "Free look" provision of the
certificate.)
(B) (Include a statement that the policy or certificate contains provisions providing
for a refund or partial refund of premium upon the death of an insured and does or
does not contain provisions providing for such a refund upon surrender of the policy
or certificate. Include a description of all such refund provisions.)
(4) THIS IS NOT MEDICARE SUPPLEMENT COVERAGE. If you are eligible for Medicare, review
the “Guide to Health Insurance For People With Medicare” available from the insurer.
(A) (For producers) Neither (insert insurer name) nor its agents represent Medicare, the
federal government or any state government.
(B) (For direct response) (insert insurer name) is not representing Medicare, the federal
government or any state government.
(5) THIS IS NOT A LONG-TERM CARE POLICY OR CERTIFICATE . IT IS NOT TAX QUALIFIED AND DOES
NOT PROVIDE ASSET PROTECTION.
(6) SHORT-TERM CARE COVERAGE. Policies or certificates of this category are designed to
provide coverage for one or more necessary or medically necessary diagnostic, preventive,
therapeutic, rehabilitative, maintenance or personal care services provided in a setting
other than an acute care unit of a hospital, such as in a nursing home, in the community
or in the home for a limited time.
This policy provides coverage in the form of a fixed dollar indemnity benefit for
covered short-term care expenses, subject to policy (limitations) (waiting periods)
and (coinsurance) requirements.
(Modify this paragraph if the policy is not an indemnity policy.)
(7) BENEFITS PROVIDED BY THIS (choose one: POLICY, or CERTIFICATE).
(A) (Covered services, related deductible(s), waiting periods, elimination periods and
benefit maximums.)
(B) (Institutional benefits, by level of care provided.)
(C) (Non-institutional benefits, by level of care provided.)
(An explanation of any qualifying criteria used to determine an insured’s eligibility
for benefits shall accompany each benefit description. If an attending physician or
other specified person must certify to a loss of functional capacity in order for
the insured to be eligible for benefits, this shall be specified. If activities of
daily living are used to determine an insured’s eligibility for benefits then these
shall be explained.)
(8) LIMITATIONS AND EXCLUSIONS
Describe:
(A) Any pre-existing conditions provision;
(B) Non-eligible facilities or providers (e.g., unlicensed providers, care or treatment
provided by a family member);
(C) Non-eligible levels of care;
(D) Exclusions and exceptions; and
(E) Other limitations.
(This section should provide a brief specific description of any policy or certificate
provisions that limit, exclude, restrict, reduce, delay or in any other manner operate
to qualify payment of the benefits described in (7) above.)
THIS CERTIFICATE MAY NOT COVER ALL THE EXPENSES ASSOCIATED WITH YOUR SHORT TERM CARE
NEEDS.
(9) RELATIONSHIP OF COST OF CARE AND BENEFITS. Because the costs of short-term care services
will likely increase over time, you should consider whether and how the benefits of
this group short-term care policy may be adjusted. (As applicable, indicate the following:
(A) That the benefit level will not increase over time;
(B) Any automatic benefit adjustment provision;
(C) Whether the insured will be guaranteed the option to buy additional benefits and the
basis upon which benefits will be increased over time if not by a specified amount
or percentage;
(D) If there is such a guarantee, whether additional underwriting or health screening
will be required, the frequency and amounts of the upgrade options and any significant
restrictions or limitations; and
(E) Whether there will be any additional premium charge imposed, and describe how that
is to be calculated.)
(10) TERMS UNDER WHICH THE CERTIFICATE MAY BE CONTINUED IN FORCE OR DISCONTINUED.
(A) (Describe certificate provisions for continuation of coverage);
(B) (Describe waiver of premium provisions, including whether the insured is entitled
to a refund of unearned premium in the event of a waiver);
(C) (State whether or not the insurer has a right to change premium and, if such a right
exists, describe clearly and concisely each circumstance under which premium may change.)
(11) ALZHEIMER’S DISEASE AND OTHER ORGANIC BRAIN DISORDERS (State that the certificate
provides coverage for insureds clinically diagnosed as having Alzheimer’s disease
or related degenerative and dementing illnesses. Specifically describe any qualifying
criteria that determines such an insured’s eligibility for benefits.)
(12) PREMIUM
(A) “State the total annual premium for the certificate or subscriber agreement”;
(B) (If the premium varies with an applicant’s choice among benefit options, indicate
the portion of annual premium that corresponds to each benefit option.)
(13) ADDITIONAL FEATURES
(A) “Indicate whether medical underwriting is used”;
(B) (Describe other important features of the certificate.)