R.C.S.A. § 38a-819-25
Disclosure requirements
Cite as Conn. Agencies Regs. § 38a-819-25
A. The information required to be disclosed by these regulations shall not be minimized,
rendered obscure, or presented in an ambiguous fashion or intermingled with the rest
of the advertisement so as to be confusing or misleading.
B. No advertisement shall omit material information or use words, phrases, statements,
references, or illustrations if such omission or such use has the capacity, tendency,
or effect of misleading or deceiving purchasers or prospective purchasers as to the
nature or extend of any policy benefit payable, loss covered, premium payable, or
state or federal tax consequences. The fact that the policy offered is made available
to a prospective insured for inspection prior to consummation of the sale, or an offer
is made to refund the premium if the purchaser is not satisfied, does not remedy misleading
statements.
C. In the event an advertisement uses "Non-Medical," "No Medical Examination Required,"
or similar terms where issue is not guaranteed, such terms shall be accompanied by
a further disclosure of equal prominence and in juxtaposition thereto to the effect
that issuance of the policy may depend upon the answers to the health questions.
D. An advertisement shall not use as the name or title of a life insurance policy
any phrase which does not include the words "life insurance" unless accompanied by
other language clearly indicating it is life insurance.
E. An advertisement shall prominently describe the type of policy advertised.
F. An advertisement of an insurance policy marketed by the direct response techniques
shall not state or imply that because there is no agent or commission involved there
will be a cost saving to prospective purchasers unless such is the fact. No such cost
savings may be stated or implied without justification satisfactory to the Insurance
Commissioner prior to use.
G. An advertisement for a policy containing graded or modified benefits shall prominently
display any limitation of benefits. If the premium is level and coverage decreases
or increases with age or duration, such fact shall be prominently disclosed.
H. An advertisement for a policy with non-level premiums shall prominently describe
the premium changes.
I. Dividends. 1. An advertisement shall not utilize or describe dividends in a manner which is
misleading or has the capacity or the tendency to miselad.
2. An advertisement shall not state or imply that the payment or amount of dividends
is guaranteed. If dividends are illustrated, they must be based on the insurer's current
dividend scale and the illustration must contain a statement to the effect that they
are not to be construed as guarantees or estimates of dividends to be paid in the
future.
3. An advertisement shall not state or imply that illustrated dividends under a participating
policy and/or pure endowments will be or can be sufficient at any future time to assure,
without the further payment of premiums, the receipt of benefits, such as a paid-up
policy, unless the advertisement clearly and precisely explains (a) what benefits
or coverage would be provided at such time and (b) under what conditions this would
occur.
J. An advertisement shall not state that a purchaser of a policy will share in or
receive a stated percentage or portion of the earnings on the general account assets
of the company.
K. Testimonials or endorsements by third parties. 1. Testimonials used in advertisements must be genuine; represent the current opinion
of the author; be applicable to the policy advertised, if any; and be accurately reproduced.
In using a testimonial the insurer makes as its own all of the statements contained
therein, and such statements are subject to all the provisions of these regulations.
2. If the individual making a testimonial or an endorsement has a financial interest
in the insurer or a related entity as a stockholder, director, officer, employee,
or otherwise, or receives any benefit directly or indirectly other than required union
scale wages, such fact shall be disclosed in the advertisement.
3. An advertisement shall not state or imply that an insurer or a policy has been
approved or endorsed by a group of individuals, society, association, or other organization
unless such is the fact and unless any proprietary relationship between an organization
and the insurer is disclosed. If the entity making the endorsement or testimonial
is owned, controlled, or managed by the insurer, or receives any payment or other
consideration from the insured for making such endorsement or testimonial, such fact
shall be disclosed in the advertisement.
L. An advertisement shall not contain statistical information relating to any insurer
or policy unless it accurately reflects recent and relevant facts. The source of any
such statistics used in an advertisement shall be identified therein.
M. Introductory, initial, or special offers and enrollment periods. 1. An advertisement of an individual policy or combination of such policies shall
not state or imply that such policy or combination of such policies is an introductory,
initial, or special offer, or that applicants will receive substantial advantages
not available at a later date, or that the offer is available only to a specified
group of individuals, unless such is the fact. An advertisement shall not describe
an enrollment period as "special" or "limited" or use similar words or phrases in
describing it when the insurer uses successive enrollment periods as its usual method
of marketing its policies.
2. An advertisement shall not state or imply that only a specific number of policies
will be sold or that a time is fixed for the discontinuance of the sale of the particular
policy advertised because of special advantages available in the policy.
3. An advertisement shall not offer a policy which utilizes a reduced initial premium
rate in a manner which overemphasizes the availability and the amount of the reduced
initial premium. When an insurer charges an initial premium that differs in amount
from the amount of the renewal premium payable on the same mode, all references to
the reduced initial premium shall be followed by an asterisk or other appropriate
symbol which refers the reader to that specific portion of the advertisement which
contains the full rate schedule for the policy being advertised.
4. An enrollment period during which a particular insurance policy may be purchased
on an individual basis shall not be offered within this state unless there has been
a lapse of not less than six months between the close of the immediately preceding
enrollment period for the same policy and the opening of the new enrollment period.
The advertisement shall specify the date by which the applicant must mail the application,
which shall be not later than ten days and not more than forty days on which such
enrollment period is advertised for the first time. This rule applies to all advertising
media—i.e., mail, newspapers, radio, television, magazines, and periodicals—used by
any one insurer. The phrase "any one insurer" includes all the affiliated companies
of a group of insurance companies under common management or control. This rule does
not apply to the use of a termination or cutoff date beyond which an individual application
for a guaranteed issue policy will not be accepted by an insurer in those instances
where the application has been sent to the applicant in response to his request. It
is also inapplicable to solicitations of employees or members of a particular group
or association which otherwise would be eligible under specific provisions of the
Insurance Code for group, blanket, or franchise insurance. In cases where an insurance
product is marketed on a direct mail basis to prospective insureds by reason of some
common relationship with a sponsoring organization, this rule shall be applied separately
to each such sponsoring organization.
N. An advertisement of a particular policy shall not state or imply that prospective
insureds shall be or become members of a special class, group, or quasi-group and
as such enjoy special rates, dividends, or underwriting privileges, unless such is
the fact.
O. An advertisement shall not make unfair or incomplete comparisons of policies, benefits,
dividends, or rates of other insurers. An advertisement shall not falsely or unfairly
describe other insurers, their policies, services, or methods of marketing.