R.C.S.A. § 38a-819-6
Advertisements of benefits payable, losses covered or premiums payable
Cite as Conn. Agencies Regs. § 38a-819-6
A. Deceptive words, phrases, or illustrations prohibited.
(1) No advertisement shall omit information or use words, phrases, statements, references
or illustrations if the omission of such information or use of such words, phrases,
statements, references or illustrations has the capacity, tendency or effect of misleading
or deceiving purchasers or prospective purchasers as to the nature or extent of any
policy benefit payable, loss covered or premium payable. The fact that the policy
offered is made available to a prospective insured for inspection prior to consummation
of the sale or an offer is made to refund the premium if the purchaser is not satisfied
does not remedy misleading statements.
(2) No advertisement shall contain or use words or phrases such as "all," "full,"
"complete," "comprehensive," "unlimited," "up to," "as high as," "this policy will
help pay your hospital and surgical bills," "this policy will help fill some of the
gaps that Medicare and your present insurance leave out," "this policy will help to
replace your income" (when used to express loss of time benefits), or similar words
and phrases, in a manner which exaggerates any benefits beyond the terms of the policy.
(3) An advertisement shall not contain descriptions of a policy limitation, exception,
or reduction, worded in a positive manner to imply that it is a benefit, such as describing
a waiting period as a "benefit builder" or stating "even pre-existing conditions are
covered after two years." Words and phrases used in an advertisement to describe such
policy limitations, exceptions and reductions shall fairly and accurately describe
the negative features of such limitations, exceptions and reductions of the policy
offered.
(4) No advertisement of a benefit for which payment is conditional upon confinement
in a hospital or similar facility shall use words or phrases such as "tax free," "extra
cash," "extra income," "extra pay," or substantially similar words or phrases because
such words and phrases have the capacity, tendency or effect of misleading the public
into believing that the policy advertised will, in some way, enable them to make a
profit from being hospitalized.
(5) No advertisement of a hospital or other similar facility confinement benefit shall
advertise that the amount of the benefit is payable on a monthly or weekly basis when,
in fact, the amount of the benefit payable is based upon a daily pro rata basis relating
to the number of days of confinement. When the policy contains a limit on the number
of days of coverage provided, such limit must appear in the advertisement.
(6) No advertisement of a policy covering only one disease or a list of specified
diseases shall imply coverage beyond the terms of the policy. Synonymous terms shall
not be used to refer to any disease so as to imply broader coverage than is the fact.
(7) An advertisement for a policy providing benefits for specified illnesses only,
such as cancer, or for specified accidents only, shall clearly and conspicuously in
prominent type state the limited nature of the policy. The statement shall be worded
in language identical to, or substantially similar to the following: "THIS IS A LIMITED
POLICY," "THIS IS A CANCER ONLY POLICY."
(8) An advertisement of a direct response insurance product shall not imply that because
"no insurance agent will call and no commissions will be paid to agents" that it is
"a low cost plan," or use other similar words or phrases because the cost of advertising
and servicing such policies is a substantial cost in the marketing of a direct response
insurance product.
B. Exceptions, reductions and limitations.
(1) When an advertisement refers to either a dollar amount, or a period of time for
which any benefit is payable, or the cost of the policy, or specific policy benefit,
or the loss for which such benefit is payable, it shall also disclose those exceptions,
reductions and limitations affecting the basic provisions of the policy without which
the advertisement would have the capacity or tendency to mislead or deceive.
(2) When a policy contains a waiting, elimination, probationary or similar time period
between the effective date of the policy and the effective date of coverage under
the policy or a time period between the date a loss occurs and the date benefits begin
to accrue for such loss, an advertisement which is subject to the requirements of
the preceding paragraph shall disclose the existence of such periods.
(3) An advertisement shall not use the words "only," "just," "merely," "minimum,"
or similar words or phrases to describe the applicability of any exceptions and reductions,
such as: "This policy is subject to the following minimum exceptions and reductions."
C. Pre-existing conditions.
(1) An advertisement which is subject to the requirements of § 38a-819-6 B shall,
in negative terms, disclose the extent to which any loss is not covered if the cause
of such loss is traceable to a condition existing prior to the effective date of the
policy. The use of the term "pre-existing condition" without an appropriate definition
or description shall not be used.
(2) When a policy does not cover losses resulting from pre-existing conditions, no
advertisement of the policy shall state or imply that the applicant’s physical condition
or medical history will not affect the issuance of the policy or payment of a claim
thereunder. This rule prohibits the use of the phrase "no medical examination required"
and phrases of similar import but does not prohibit explaining "automatic issue."
If an insurer requires a medical examination for a specified policy, the advertisement
if it is an invitation to contract shall disclose that a medical examination is required.
(3) When an advertisement contains an application form to be completed by the applicant
and returned by mail for a direct response insurance product, such application form
shall contain a question or statement which reflects the pre-existing condition provisions
of the policy immediately preceding the blank space for the applicant’s signature.
For example, such an application form shall contain a question or statement substantially
as follows:
"Do you understand that this policy will not pay benefits during the first ___ year(s)
after the issue date for a disease or physical condition which you now have or have
had in the past?
□ YES"
Or substantially the following statement:
"I understand that the policy applied for will not pay benefits for any loss incurred
during the first ___ year(s) after the issue date on account of disease or physical
condition which I now have or have had in the past."