R.C.S.A. § 38a-819-9
Testimonials or endorsements by third parties
Cite as Conn. Agencies Regs. § 38a-819-9
A. Testimonials used in advertisements must be genuine, represent the current opinion
of the author, be applicable to the policy advertised and be accurately reproduced.
The insurer, in using a testimonial, makes as its own all of the statements contained
therein, and the advertisement, including such statement, is subject to all the provisions
of these rules.
B. If the person making a testimonial, an endorsement or an appraisal has a financial
interest in the insurer or a related entity as a stockholder, director, officer, employee,
or otherwise, such fact shall be disclosed in the advertisement. If a person is compensated
for making a testimonial, endorsement or appraisal, such fact shall be disclosed in
the advertisement by language substantially as follows: "Paid Endorsement." The provisions
of this subsection do not require disclosure of union "scale" wages required by union
rules if the payment is actually for such "scale" for TV or radio performances. The
payment of substantial amounts, directly or indirectly, for "travel and entertainment"
for filming or recording of TV or radio advertisements remove the filming or recording
from the category of an unsolicited testimonial and require disclosure of such compensation.
The provisions of this subsection do not apply to an institutional advertisement which
has as its sole purpose the promotion of the insurer.
C. An advertisement shall not state or imply that an insurer or a policy has been
approved or endorsed by any individual, group of individuals, society, association
or other organizations, unless such is the fact, and unless any proprietary relationship
between an organization and the insurer is disclosed. If the entity making the endorsement
or testimonial has been formed by the insurer or is owned or controlled by the insurer
or the person or persons who own or control the insurer, such fact shall be disclosed
in the advertisement.
D. When a testimonial refers to benefits received under a policy, the specific claim
data, including claim number, date of loss, and other pertinent information shall
be retained by the insurer for inspection for a period of four years or until the
filing of the next regular report on examination of the insurer, whichever is the
longer period of time.