Definitions

As used in sections 38a-8-105 to 38a-8-123, inclusive, of the Regulations of Connecticut State Agencies: (1) "Affiliate" means any company that controls, is controlled by or is under common control with another company; (2) "Affinity program" is a relationship between a financial institution and an unaffiliated third party in which the unaffiliated third party facilitates the financial institution's efforts to market the financial institution's products or services to the unaffiliated third party's customers or members or endorses such financial institution's products or services; (3) "Clear and conspicuous" means that a notice is reasonably understandable and designed to call attention to the nature and significance of the information in the notice; (4) "Collect" means to obtain information that the licensee organizes or can retrieve by the name of an individual or by identifying number, symbol, or other identifying particular assigned to the individual, irrespective of the source of the underlying information; (5) "Commissioner" means the Insurance Commissioner of the State of Connecticut; (6) "Company" means any corporation, limited liability company, business trust, general or limited partnership, association, sole proprietorship, or similar organization; (7) "Consumer" means an individual or that individual's legal representative, who seeks to obtain, obtains, or has obtained an insurance product or service from a licensee, that is to be used primarily for personal, family, or household purposes, and about whom the licensee has nonpublic personal financial information. (A) "Consumer" includes, but is not limited to: (i) An individual who provides nonpublic personal financial information to a licensee in connection with obtaining or seeking to obtain financial, investment, or economic advisory services relating to an insurance product or service regardless of whether the licensee establishes an ongoing advisory relationship; or (ii) An applicant for insurance prior to the inception of insurance coverage. (B) An individual who is a consumer of another financial institution is not a licensee's consumer solely because the licensee is acting as agent for, or provides processing for, or other services to, that financial institution (C) An individual is a licensee's consumer if the licensee discloses nonpublic personal financial information about the individual to a nonaffiliated third party other than as permitted under section 38a-8-116, 38a-8-117, or 38a-8-118 of the Regulations of Connecticut State Agencies and the individual is either: (i) a beneficiary of a life insurance policy underwritten by the licensee; (ii) a claimant under an insurance policy issued by the licensee; (iii) an insured or an annuitant under an insurance policy or an annuity, respectively, issued by the licensee; or (iv) a mortgagor of a mortgage covered under a mortgage insurance policy. (D) If the licensee provides the initial, annual, and revised notices as set forth in sections 38a-8-107, 38a-8-108, and 38a-8-111 of the Regulations of Connecticut State Agencies to the plan sponsor, group insurance or annuity contract holder, or policyholder of a workers' compensation plan, and further, if that licensee does not disclose to a nonaffiliated third party nonpublic personal financial information about such an individual other than as permitted under section 38a-8-116, 38a-8-117, or 38a-8-118 of the Regulations of Connecticut State Agencies, an individual is not the consumer of such licensee solely because he or she is: (i) a participant or a beneficiary of an employee benefit plan that the licensee administers or sponsors or for which the licensee acts as a trustee, insurer, or fiduciary; (ii) covered under a group insurance or annuity contract issued by the licensee; or (iii) a claimant covered by a workers' compensation plan. (E) An individual is not a consumer solely because he or she is a beneficiary of a trust for which the licensee is a trustee; and (F) An individual is not a consumer solely because he or she has designated the licensee as trustee for a trust; (8) "Consumer reporting agency" means "consumer reporting agency" as defined in section 603(f) of the federal Fair Credit Reporting Act (15 USC 1681a(f)); (9) "Control" means: (A) Ownership, ability, or power to vote twenty five percent (25%) or more of the outstanding shares of any class of voting security of the company, directly or indirectly, or acting through one or more other persons; (B) Control in any manner over the election of a majority of the directors, trustees, or general partners (or individuals exercising similar functions) of the company; or (C) The power to exercise (directly or indirectly) a controlling influence over the management or policies of the company, as the commissioner determines; (10) "Customer" means a consumer who has a customer relationship with a licensee; (11) "Customer relationship" means a continuing relationship between a consumer and a licensee under which the licensee provides one or more insurance products or services to the consumer that are to be used primarily for personal, family, or household purposes. (A) A consumer has a continuing relationship with a licensee if, for example: (i) The consumer is a current policyholder of an insurance product issued by or through the licensee; or (ii) The consumer obtains financial, investment, or economic advisory services relating to an insurance product or service from the licensee for a fee. (B) A consumer does not have a continuing relationship with a licensee if, for example: (i) The consumer applies for insurance but does not purchase the insurance; (ii) The licensee sells the consumer airline travel insurance in an isolated transaction; (iii) The individual is no longer a current policyholder of an insurance product or no longer obtains insurance services with or through the licensee; (iv) The consumer is a beneficiary or a claimant under a policy and has submitted a claim under that policy choosing a settlement option involving an ongoing relationship with the licensee; (v) The customer's policy is lapsed, expired, paid up, or otherwise inactive or dormant under the licensee's business practices, and the licensee has not communicated with the customer about the relationship for a period of twelve (12) consecutive months, other than to provide annual privacy notices, material required by law or regulation, communication at the direction of a state or federal authority, or promotional materials; (vi) The individual is an insured or an annuitant under an insurance policy or annuity, respectively, but is not the policyholder or owner of the insurance policy or annuity; or (vii) If the individual's last known address according to the licensee's records is deemed invalid. An address of record is deemed invalid if mail sent to that address by the licensee has been returned by the postal authorities as undeliverable and if subsequent attempts by the licensee to obtain a current valid address for the individual have been unsuccessful; (12) "Financial institution" means any institution the business of which is engaging in activities that are financial in nature or incidental to such financial activities as described in section 4(k) of the federal Bank Holding Company Act of 1956 (12 USC 1843(k)). "Financial institution" shall not include: (A) Any person or entity with respect to any financial activity that is subject to the jurisdiction of the federal Commodity Futures Trading Commission under the federal Commodity Exchange Act (7 USC 1 et seq.); (B) The Federal Agricultural Mortgage Corporation or any entity charged and operating under the federal Farm Credit Act of 1971 (12 USC 2001 et seq.); or (C) Institutions chartered by the United States Congress specifically to engage in securitizations, secondary market sales (including sales of servicing rights), or similar transactions related to a transaction of a consumer, as long as such institutions do not sell or transfer nonpublic personal financial information to a nonaffiliated third party; (13) "Financial product or service" means any product or service that a financial holding company could offer by engaging in an activity that is financial in nature or incidental to such a financial activity under section 4(k) of the federal Bank Holding Company Act of 1956 (12 USC 1843(k)). Financial product or service includes, but is not limited to, a financial institution's evaluation or brokerage of information that the financial institution collects in connection with a request or an application from a consumer for a financial product or service; (14) "Former customer" means an individual with whom a licensee no longer has a continuing relationship. A licensee no longer has a continuing relationship with an individual if, for example: (A) The individual no longer is a current policyholder of an insurance product or no longer obtains insurance services with or through the licensee; (B) The individual's policy is lapsed, expired, or otherwise inactive or dormant under the licensee's business practices, and the licensee has not communicated with the customer about the relationship for a period of twelve (12) consecutive months, other than to provide annual privacy notices, material required by law or regulation, or promotional materials; (C) The individual's last known address according to the licensee's records is deemed invalid. An address of record is deemed invalid if mail sent to that address by the licensee has been returned by the postal authorities as undeliverable and if subsequent attempts by the licensee to obtain a current valid address for the individual have been unsuccessful; or (D) In the case of providing real estate settlement services, at the time the customer completes execution of all documents related to the real estate closing, payment for those services has been received, or the licensee has completed all of its responsibilities with respect to the settlement, including filing documents on the public record, whichever is later; (15) "Health information" means any information or data except age or gender, whether oral or recorded in any form or medium, created by or derived from a health care provider or the consumer that relates to: (A) The past, present, or future physical, mental, or behavioral health or condition of an individual; (B) The provision of health care to an individual; or (C) Payment for the provision of health care to an individual; (16) "Health Care provider" means a "health care provider" as defined in section 20-7f of the Connecticut General Statutes or a "provider" as defined in section 20-7b of the Connecticut General Statutes; (17) "Information lawfully made available to the general public" includes, but is not limited to: (A) Publicly available information in government records including information in government real estate records and security interest filings; or (B) Publicly available information from a widely distributed media source including information from a telephone book, a television or radio program, a newspaper, or a web site that is available to the general public on an unrestricted basis. A web site is not restricted merely because an Internet service provider or a site operator requires a fee or a password, so long as access is available to the general public; (18) "Insurance product or service" means any product or service that is offered by a licensee pursuant to Title 38a of the Connecticut General Statutes. "Insurance product or service" includes, but is not limited to a licensee's evaluation, brokerage, or distribution of information that the licensee collects in connection with a request or an application from a consumer for an insurance product or service; (19) "Licensee" means any licensed insurers, producers, or other persons licensed, required to be licensed, authorized, required to be authorized, registered, or required to be registered pursuant to Title 38a of the Connecticut General Statutes. "Licensee" includes, but is not limited to an unauthorized insurer that places business through a licensed surplus lines broker in this state, but only in regard to the surplus line placements placed pursuant to section 38a-794 of the Connecticut General Statutes. "Licensee" also includes, but is not limited to an unauthorized insurer that accepts business placed through a licensed surplus lines broker in this state, but only in regard to the surplus lines placements placed pursuant to section 38a-794 of the Connecticut General Statutes; (20) "Nonaffiliated third party" means any person except a licensee's affiliate or a person employed jointly by a licensee and any company that is not the licensee's affiliate (but "nonaffiliated third party" includes the other company that jointly employs the person). "Nonaffiliated third party" includes, but is not limited to any company that is an affiliate solely by virtue of the direct or indirect ownership or control of the company by the licensee or its affiliate in conducting merchant banking or investment banking activities of the type described in section 4(k)(4)(H) of the federal Bank Holding Company Act (12 USC 1843(k)(4)(H)) or insurance company investment activities of the type described in section 4(k)(4)(I) of the federal Bank Holding Company Act (12 USC 1843(k)(4)(I)); (21) "Nonpublic personal financial information" (A) Means personally identifiable financial information; or (B) Means any list, description, or other grouping of consumers (and publicly available information pertaining to them) that is derived using any personally identifiable financial information that is not publicly available, including but not limited to any list of individuals' names and street addresses derived using any personally identifiable financial information that is not publicly available information, such as account numbers; (C) Shall not include: (i) Health information; (ii) Publicly available information, except as included on a list, description, or other grouping of consumers described in subparagraph (B) of this subdivision; or (iii) Any list, description, or other grouping of consumers (and publicly available information pertaining to them) that is derived without using any personally identifiable financial information that is not publicly available; or (iv) Any list of individuals' names and addresses that contains only publicly available information, is not derived in whole or in part using personally identifiable financial information that is not publicly available, and is not disclosed in a manner that indicates that any of the individuals on the list is a consumer of a financial institution; (22) "Personally identifiable financial information" (A) Means any information a consumer provides to a licensee to obtain an insurance product or service from the licensee; (B) Means any information about a consumer resulting from a transaction involving an insurance product or service between a licensee and a consumer; (C) Means any information the licensee otherwise obtains about a consumer in connection with providing an insurance product or service to that consumer; (D) Includes, but is not limited to, information a consumer provides to a licensee on an application to obtain an insurance product or service; (E) Includes, but is not limited to, account balance information and payment history; (F) Includes, but is not limited to, the fact that an individual is or has been one of the licensee's customers or has obtained an insurance product or service from the licensee; (G) Includes, but is not limited to, any information about the licensee's consumer if it is disclosed in a manner that indicates that the individual is or has been the licensee's consumer; (H) Includes, but is not limited to, any information that a consumer provides to a licensee or that the licensee or the licensee's agent otherwise obtains in connection with collecting on a loan or servicing a loan; (I) Includes, but is not limited to, any information the licensee collects through an Internet cookie (an information-collecting device from a web server); (J) Includes, but is not limited to, information from a consumer report; (K) Shall not include health information; (L) Shall not include a list of names and addresses of customers of an entity that is not a financial institution; and (M) Shall not include information that does not identify a consumer, such as aggregate information or blind data that does not contain personal identifiers such as account numbers, names, or addresses; (23) "Publicly available information" means any information that a licensee has a reasonable basis to believe is lawfully made available to the general public from federal, state, or local government records, widely distributed media, or disclosures made to the general public that are required by federal, state, or local law; (24) "Reasonable basis" (A) Means a licensee reasonably believes that the information is lawfully made available to the general public when the licensee has taken steps to determine: (i) That the information is of a type and nature that is available to the general public; and (ii) Whether an individual can direct that the information not be made available to the general public and, if so, that the licensee's consumer has not done so; (B) Includes, but is not limited to when a licensee, for the purpose of determining that mortgage information is lawfully made available to the general public, has determined that the information is of the type included on the public record in the jurisdiction where the mortgage would be recorded; (C) Includes, but is not limited to when a licensee, for the purpose of determining that an individual's telephone number is lawfully made available to the general public, has determined whether the licensee has located the telephone number in the telephone book or the consumer has informed the licensee that the telephone number is not unlisted; (25) "Reasonably understandable" means that the notice: (A) Presents the information in the notice in clear, concise sentences, paragraphs, or sections; (B) Uses short explanatory sentences or bullet lists whenever possible; (C) Uses definite, concrete, everyday words and active voice whenever possible; (D) Avoids multiple negatives; (E) Avoids legal and highly technical business terminology whenever possible; and (F) Avoids explanations that are imprecise and readily subject to different interpretations; and (26) "To call attention to the nature and significance of the information" means the notice: (A) Uses a plain-language heading to call attention to the notice; (B) Uses a font and type size that are easily read; (C) Provides wide margins and ample line spacing; (D) Uses boldface or italics for key words; (E) If in a form that combines the licensee's notice with other information, uses distinctive type size, style, and graphic devices, such as shading or sidebars; and (F) If on a web page, the notice shall contain text or visual cues to encourage scrolling down the page if necessary to view the entire notice (such as text, graphics, hyperlinks, or sound). The licensee calls attention to the nature and significance of the information on its website if the licensee either: (i) Places the notice on a screen that consumers frequently access, such as a page on which transactions are conducted; or (ii) Places a link on a screen that consumers frequently access, such as a page on which transactions are conducted, that connects directly to the notice and is labeled appropriately to convey the importance, nature, and relevance of the notice.