Financial, managerial, and technical qualifications criteria

(a) If the Department of Public Utility Control and Department of Health Services determined that a main extension is not feasible or no utility is willing to extend such main, and that no existing regulated public service or municipal utility or regional water authority is willing to own, operate and maintain the final constructed water supply facilities as a non-connected, satellite system, and if it is not feasible to install private individual wells, the applicant may continue forward with the application by satisfactorily providing the following additional information: (1) A description of the applicant's business organization along with certified copies of the executed documents or any authority granted pursuant to Section 2-20a of the General Statutes of Connecticut; (2) Certified copy of most current 12-month balance sheet and income statement of proposed owner of water system including a statement of current assets and liabilities; (3) A copy of most current income tax return of proposed owner of water system; (4) Indicated source of financial resources that would be used to fund the daily operations and any needed future capital improvements; (5) Describe the financial ability of the proposed owner of the water system to provide a continuous, adequate and pure supply of water in routine and emergency situations including a pro forma cash flow statement for one year starting immediately after construction is completed; (6) Describe the annual budget formulation process; (7) Indicate the name, address, and qualifications of person/company who will be responsible for the budget preparation and administration; (8) Describe the controls that will be in place to keep operations within budget and the sanctions or consequences that there will be for budget overruns; (9) Indicate the name and address of person responsible for filing tax returns and annual audit reports; (10) Indicate the name and address of person(s)/company(s) who will be responsible for routine operations including maintenance, customers billing and collections, repairs, emergency service and daily management; (11) Describe the planning process to be implemented and assignment of responsibilities to provide for future needs of the customers including a program for routine system maintenance and the increase of future supplies as may be necessary; (12) Describe the technical background and experience of the proposed operator including any membership in professional water industry organizations; (13) Furnish a signed agreement or contract under which the proposed operator will serve, including guarantees of continuous long-term operation; (14) Indicate the name and address of person/company who will manage the water system if different from operator; (15) If there will be a business manager, in addition to the operator, describe his or her qualifications; (16) Describe the governing board, its background in utility business governance and the decision making process of the management entity; (17) List items which the operator will be responsible for and those which the manager will be responsible for; (18) A plan for conducting cross-connection investigations including identification of the personnel capable of conducting cross-connection inspections; (19) A plan (including the procedures, methods, schedule and location) for conducting required sampling, testing and reporting regarding: (A) water quality testing; (B) pressure testing; (C) production metering; (D) customer meter testing; (E) ground water monitoring pursuant to Section 19-13-B102 (n) of the Regulations of Connecticut State Agencies; (20) A plan for maintenance of the system; (21) A plan for the maintenance of required records including at least: (A) service area maps; (B) water quality, pressure, metering and other tests; (C) emergency procedures; (D) metering; (E) energy use; (F) chemcial use; (G) water levels; (H) production and consumption; (I) customer complaints; (J) non-revenue water; (K) all financial records; (22) A plan for operator safety; (23) A plan for leak detection; (24) A plan for long range conservation including supply and demand management practices; (25) A plan for action and proper notification of authorities in the event of an emergency; (A) As used above, "emergency" means any hurricane, tornado, storm, flood, high water, wind-driven water, tidal wave, tsunami, earthquake, volcanic eruption, landslide, midslide, snowstorm, drought or fire, explosion, electrical outage, toxic spill or attack or series of attacks by an enemy of the United States causing, or which may cause, substantial damage or injury to civilian property or persons in the United States in any manner by sabotage or by the use of bombs, shellfire or atomic, radiological, chemical, bacteriological or biological means or other weapons or processes. (26) Estimated itemized cost of water facilities to be constructed or expanded. (b) In addition to the above requirements, the Department of Public Utility Control shall be furnished the proposed owner's plans for the following: (1) Preparation of adequate rules and regulations for providing water service, including termination of customers for non-payment of bills; (2) Preparation and administration of a proper metered rate schedule and the rates themselves; (3) A procedure for handling customer complaints; (4) A procedure for meter reading and accurate billing of customers; (5) A listing in the local telephone directory of an emergency and general inquiry telephone number for the customers.