Application Review and Notification

The department shall review the application and shall notify the applicant in writing of the approval or denial of his or her eligibility within ten (10) days from the date the department is in receipt of the completed security deposit guarantee or security deposit application form signed by the applicant and the department's worker, and any documents set forth in section 17b-802-3 of the Regulations of Connecticut State Agencies, or any other documents that the department determines are necessary to determine eligibility, provided all documentation necessary to make a determination of eligibility has been submitted. If an application for a security deposit guarantee or security deposit is denied at this stage, the applicant shall be notified in writing within the ten-day period noted above of the reason for the denial and of his or her right to request a fair hearing from the department. Further, once the department is in receipt of a written agreement between the department and the prospective landlord, signed by both parties, the department shall review the written agreement and shall notify the applicant in writing of the approval or denial of his or her application within five (5) days from the date the department is in receipt of the completed application, including a written agreement between the department and the prospective landlord, provided all documentation necessary to make a determination has been submitted. If an application for a security deposit guarantee or security deposit is denied at this stage, the applicant shall be notified in writing within the five-day period noted above of the reason for the denial and of his or her right to request a fair hearing from the department.