3700. CUSTOMER ASSISTANCE PROGRAMS

3700 CUSTOMER ASSISTANCE PROGRAMS 3700.1 This chapter sets forth the process and appeal procedures for the Department’s determination of income eligibility for the CRIAC portion of DC Water’s Customer Assistance Program (CAP) and Customer Assistance Program II (CAP2), and for the Department’s Customer Assistance Program III (CAP3). 3700.2 This chapter also sets forth the Department’s eligibility criteria for the CRIAC benefits under the CAP2 and CAP3 programs. SOURCE: Final Rulemaking published at 66 DCR 12966 (October 4, 2019). District of Columbia Municipal Regulations Environment 20 DCMR § 3700