10833. PLANS FOR REFUNDING THE COST OF ELECTRONIC PRODUCTS

10833 PLANS FOR REFUNDING THE COST OF ELECTRONIC PRODUCTS 10833.1 Every plan for refunding the cost of an electronic product shall be submitted to the Department in writing, and in addition to other relevant information which the Department may require, shall include: Identification of the product involved; The approximate number of defective product units which have left the place of manufacture; The manner in which the refund operation will be effected including the procedure for obtaining possession of the product for which the refund is to be made; The steps which the manufacturer will take to ensure that the defective products will not be reintroduced into commerce until it complies with each applicable District standard and has no defect relating to the safety of its use; A time limit, reasonable in light of the circumstances, for obtaining the product and making the refund; (f) A statement that the manufacturer will refund the cost of such product together with the information the manufacturer has used to determine the amount of the refund; and The text of the statement which the manufacturer will send to the persons specified in § 10823.1(b) informing such persons: That the manufacturer, at his or her expense, will refund the cost of the electronic product plus any transportation costs; (2) Of the amount to be refunded exclusive of transportation costs; and (3) Of the method by which the manufacturer will obtain possession of the product and make the refund. 10833.2 An assurance that the manufacturer will provide the Secretary with progress reports on the effectiveness of the plan, including the number of refunds made. SOURCE: Final Rulemaking published at 60 DCR 10252 (July 12, 2013). District of Columbia Municipal Regulations Public Health and Medicine 22-B DCMR § 10833