D.C. Code § 34-411.05
Nonliability of a third-party contact and Ombudsman.
A third-party contact, whether a managing agency or other designee, and the Ombudsman shall not have any:
(a) (1) Responsibility for paying a past-due bill;
(2) Liability regarding a past-due bill or any other charges that may accrue;
(3) Authority to delay or prevent termination of service; or
(4) Authority to make a payment arrangement for the entity.