249 NLRB 765
Custom Coating & Laminating Corp.
CUSTOM COATING & LAMINATING CORP.
765
Custom Coating & Laminating Corporation and
United Steelworkers of America, AFL-CIO.
Cases
-CA-15917 and 1-RC-16151
May 23, 1980
DECISION, ORDER, AND DIRECTION
OF SECOND ELECTION
BY MEMBERS JENKINS, PENELLO, AND
TRUESDALE
On December 28,
1979, Administrative Law
Judge Norman Zankel issued the attached Decision
in this proceeding. Thereafter, Respondent filed ex-
ceptions and a supporting brief, and the General
Counsel filed a brief in support of the Administra-
tive Law Judge's Decision.
Pursuant to the provisions of Section 3(b) of the
National Labor Relations Act, as amended, the Na-
tional Labor Relations Board has delegated its au-
thority in this proceeding to a three-member panel.
The Board has considered the record and the at-
tached Decision in light of the exceptions and
briefs and has decided to affirm the rulings, find-
ings,1 and conclusions 2 of the Administrative Law
Judge and to adopt his recommended Order.
I Respondent has excepted to certain credibility findings made by the
Administrative Law Judge. It is the Board's established policy not to
overrule an administrative law judge's resolutions with respect to credi-
bility unless the clear preponderance of all of the relevant evidence con-
vinces us that the resolutions are incorrect. Standard Dry Wall Products,
Inc., 91 NLRB 544 (1950), enfd. 188 F.2d 362 (3d Cir. 1951). We have
carefully examined the record and find no basis for reversing his findings.
In adopting the Administrative Law Judge's findings with respect to
credibility, however, we specifically disavow his comments, in sec. 11,A,3
of his Decision, to the effect that, if Respondent's unlawful activity had
not occurred, the record would indicate the "unrealistic" situation of Re-
spondent not having engaged in a preelection campaign.
In sec. II,A,4, of his Decision, the Administrative Law Judge errone-
ously states that employee Ronald Wood attributed to Supervisor Paul
Gauthier a threat to close or rent out the plant if the Union won the elec-
tion. In sec. II,C,(2), of his Decision, the Administrative Law Judge cor-
rectly states that Wood attributed the threat to Respondent's president,
Plourde. Wood's testimony that Plourde made the threat during a con-
versation with Wood on March 15, 1979, was not contradicted. Plourde
did not testify.
'The Administrative Law Judge cited The Great Atlantic d Pacific Tea
Co., Inc., 166 NLRB 27 (1967), in finding that Respondent violated Sec.
8(a)X)
of the Act when, on two occasions, Supervisor Gauthier made
statements to employee Wood conditioning improved benefits and work-
ing conditions upon the Union losing the election. The cited case in-
volved an employer's grant of benefits to employees while a representa-
tion election was pending, whereas the instant case involves a promise of
future benefits conditioned upon the results of the election. In adopting
the Administrative Law Judge's conclusion that Gauthier's statements
violated Sec. 8(a)(1) of the Act, we rely on the well-established principle
that promises of improved employee benefits, contingent upon the out-
come of an election, interfere with the employees' exercise of their Sec. 7
rights. See, e.g., Fidelity Telephone Company, 236 NLRB 166 (1978); Lam-
minert
Industries, a division of Componetrol Inc., a subsidiary of l- T-E Impe-
rial Corporation, 229 NLRB 895, 908 (1977).
With respect to the Administrative Law Judge's conclusion that Re-
spondent violated Sec. 8(a)(1) of the Act, when Gauthier threatened to
discharge Wood if Wood continued to speak with other employees
during worktime, we note Wood's testimony that his duties necessitated
conversations with machine operators. Wood, whose testimony was cred-
ited over that of Gauthier wherever conflict existed, testified that when
249 NLRB No. 117
ORDER
Pursuant to Section 10(c) of the National Labor
Relations Act, as amended, the National Labor Re-
lations Board adopts as its Order the recommended
Order of the Administrative
Law Judge and
hereby orders that the Respondent, Custom Coat-
ing & Laminating Corporation, Worcester, Massa-
chusetts, its officers, agents, successors, and assigns,
shall take the action set forth in the said recom-
mended Order.
IT IS FURTHER ORDERED that the election in
Case
-RC-16151 be, and it hereby is, set aside,
and that this case be remanded to the Regional Di-
rector for Region 1 for the purpose of conducting
a new election in the appropriate unit at such time
as he deems that circumstances permit the free
choice of a bargaining representative.
[Direction of Second Election and Excelsior foot-
note omitted from publication.]
in the production area he would speak with machine operators for 2 or 3
minutes and that Gauthier had not spoken to him before about spending
excessive amounts of time talking with people in the plant. There is no
indication in the record that Gauthier either knew, or made an attempt to
ascertain, the content of Wood's conversations with the machine opera-
tors. It is clear, however, that Gauthier linked the threat of discharge to
Wood's involvement in the union campaign. Under these circumstances
we agree with the Administrative Law Judge's conclusion that the threat
constitutes a violation of Sec. 8 (aXl) of the Act.
DECISION
STATEMENT OF THE CASE
NORMAN ZANKEL, Administrative Law Judge: These
cases were heard before me on October 25, 1979, at
Boston, Massachusetts.
The original charge was filed on April 11, 1979,1 and
was amended on May 29. On May 31, Michael F. Walsh,
Acting Regional Director for Region 1 of the National
Labor Relations Board issued a complaint and notice of
hearing alleging that Custom Coating & Laminating Cor-
poration, hereinafter called Respondent or Employer,
violated Section 8(a)(1) of the National Labor Relations
Act, as amended, hereinafter called the Act. The charge
and its amendment were filed by United Steelworkers of
America, AFL-CIO, hereinafter called the Union or Pe-
titioner.
In essence, the complaint alleges that Respondent en-
gaged in a variety of conduct amounting to interference,
restraint, and coercion of employees in the exercise of
their rights guaranteed in Section 7 of the Act. Specifi-
cally, Respondent was alleged to have unlawfully cre-
ated impressions that the union activities of its employees
were under surveillance; actually engaged in surveillance
of those activities; threatened to close its plant or rent
out its premises; threatened discharge; and promised its
employees increased benefits in order to dissuade them
from continuing their union activity.
' All dates are in 1979 unless otherwise stated.
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
On January 26, the Union filed the instant representa-
tion petition. On March 6, a Decision and Direction of
Election was issued by Robert S. Fuchs, Regional Direc-
tor for Region 1.
A Board-supervised election was conducted on April 5
among all full-time and regular part-time production and
maintenance employees of Respondent in the unit found
appropriate. Challenges to ballots were determinative of
the election results.
On April 10 the Union filed the instant objections to
the election.
On June 28, pursuant to the Regional Director's Sup-
plemental Decision the challenged ballots were opened
and counted. Thereafter, a tally of ballots issued showing
that II votes had been cast for the Union and 14 votes
were against representation. The objections remained
pending.
On July 19 an order consolidating the unfair labor
practice and representation cases issued. The issues certi-
fied for a hearing on objections by the Regional Direc-
tor's supplemental decision are, in part, coextensive with
certain of the unfair labor practice allegations. Objec-
tions 1, 3, and 5 were set to be heard by an administra-
tive law judge. Objection I alleges unlawful surveillance
of union meetings; Objection 2 asserts Respondent en-
gaged in unlawful interrogation of employees; and Ob-
jection 5 is a general statement that the employer "for
these and other reasons" interfered with the free choice
of employees when casting their ballots.
Respondent filed a timely answer which admitted cer-
tain allegations but denied the substantive allegations of
the complaint and also that it had committed any unfair
labor practices. In addition, Respondent claimed it en-
gaged in no such objectionable conduct as would war-
rant setting aside the election results.
All issues were fully litigated at the hearing; all parties
were represented and were afforded full opportunity to
examine and cross-examine witnesses, to introduce evi-
dence pertinent to the issues, and to engage in oral argu-
ment. Post-hearing briefs have been received from coun-
sel for the General Counsel and counsel for Respondent.
The contents of these briefs have been carefully consid-
ered.
Upon the entire record, and from my observation of
the witnesses, and their demeanor in the witness chair,
and upon substantial,
reliable evidence, "considered
along with the consistency and inherent probability of
testimony" (Universal Camera Corporation v. N.L.R.B.,
340 U.S. 474, 496 (1951)), I make the following:
FINDINGS AND CONCLUSIONS
I. JURISDICTION
Respondent, a Massachusetts corporation with a prin-
cipal office and place of business at 717 Plantation Street,
Worcester, Massachusetts, at all material times has been
engaged in the manufacture, sale, and distribution of spe-
cialized coatings and laminated films and related prod-
ucts. Annually, Respondent ships materials exceeding
$50,000 in value from its Worcester, Massachusetts, loca-
tion directly to points outside of Massachusetts. In the
same period of time, Respondent receives materials
valued in excess of $50,000 at its Worcester, Massachu-
setts, location directly from points outside Massachusetts.
Respondent admits, and I find, it has been engaged in
commerce within the meaning of the Act at all material
times.
The parties agree, the record reflects, and I find that
the Union is a labor organization within the meaning of
the Act.
II. THE ALLEGED UNFAIR LABOR PRACTICES
A. Credibility
Credibility of the respective witnesses is the determi-
native factor in resolving the instant issues. Virtually
every critical element of the alleged unfair labor prac-
tices and objections is directly disputed by the witnesses
for the opposing parties.
Only two witnesses testified. Counsel for the General
Counsel produced employee Ronald P. Wood. Respond-
ent's sole witness was Supervisor Paul A. Gauthier. I
have carefully weighed all their testimony, bearing in
mind the tendency of witnesses in general to testify as to
their impressions or interpretation of what was said
rather than attempting to give verbatim accounts and
also bearing in mind that even the person testifying about
his own remarks may well tend to elucidate or express
what he said or intended to say in language more explicit
or clearer than he used in the actual speech or discus-
sion. As indicated, the record is replete with instances of
Wood and Gauthier providing testimony in direct oppo-
sition to the other. I shall not discuss each and every one
of such testimonial conflicts, for to do so would unduly
lengthen this decision. On the other hand, I have not ig-
nored all such testimony, nor the arguments of counsel
thereon.
The ultimate choice in making my findings of fact is
based upon my observation of the demeanor of the wit-
nesses, the weight of the respective evidence provided
by them, established or admitted facts, inherent probabil-
ities, and reasonable inferences which may be drawn
from the record as a whole. Northridge Knitting Mills,
Inc., 223 NLRB 230 (1976); Warren L. Rose Casting, Inc.
d/b/a V & W Castings, 231 NLRB 912 (1977); see also
Gold Standard Enterprises, Inc.. et a, 234 NLRB 618
(1978).
In the credibility contest between Wood and Gauthier
a fair assessment of the testimony presented by each per-
suades me that it is Wood's version of events which is
most credible. In general, Wood was direct, certain,
clear, and precise throughout his testimony. 2 In contrast,
Gauthier's testimony is illogical, more generalized, and
pervaded by self-serving denials.
2 [ do not regard a solitary discrepancy between Wood's prehearing
affidavit and oral testimony before me diminishes my conclusion. The
prehearing affidavit indicates that Respondent's president, Roger Plourde,
was looking straight ahead as he drove by a union meeting. At the hear-
ing, Wood testified he saw Plourde give a "slight look up towards the
building" as he drove b
it. These statements are not necessarily incon
sistent. Even assuming such a diametric posture, on the state of this
record which contains the factors to be enumerated hereinbelow as to
credibility, I conclude this discrepancy insufficient grounds to discredit
Woods.
766
CUSTOM COATING & LAMINATING CORP.
767
Specifically, I find the following factors to be persua-
sive indicators of relative credibility:
1. Wood was inherently consistent. Thus, Wood testi-
fied that Gauthier warned him that President Plourde
would attend a forthcoming union meeting among Re-
spondent's employes. Wood further testified that, when
he went to the meeting a few days later, he looked
around the street corner where the union hall was locat-
ed. Wood claimed he was examining the area for signs of
surveillance. Although Respondent argues Wood's action
is virtual nonsense, I believe Wood actually made the
search and that it was stimulated by Gauthier's warning
of the potential for Plourde's presence. Thus, this inci-
dent lends credence both to Wood's account of his con-
versation with Gauthier during which the warning was
issued and also to Wood's subsequent identification of
Plourde at the scene of the union hall.
2. Gauthier's testimony is illogical and, at the same
time, corroborative of Wood. As indicated above, Wood
testified Gauthier warned that Plourde possibly would be
at the forthcoming union meeting. Gauthier corroborated
Wood by acknowledging the two of them did have a
conversation regarding the possibility Plourde would be
at the meeting. However, Gauthier claimed it was Wood
who made inquiry whether Plourde would attend. In the
context of the pending representation petition, I consider
it more plausible that the employer, rather than an em-
ployee, would raise the issue of who might attend the
union meeting.
The parties agree that the disputed conversation oc-
curred approximately March 14. As will be further de-
veloped, infra, I consider this conversation the first dem-
onstrated overt effort by Respondent to engage in its
preelection campaigning. In this posture, I consider it im-
plausible that a rank-and-file employee would question
whether his company officials would attend a union
meeting. This conclusion is buttressed by the fact that
Gauthier himself had earlier attended the union meetings
but stopped doing so after he had been determined to be
a statutory supervisor in the Regional Director's Deci-
sion and Direction of Election. Thus, the lines of demar-
cation between unit employees and supervisory personnel
were clear. There simply would have been no need for
Wood to have asked the question Gauthier sought to as-
cribe to him. Rather, I conclude the record as a whole
more reasonably supports the conclusion, which I make,
that Respondent, on March 14, began to wage a preelec-
tion campaign.
3. The entire chronological sequence of events derived
from Wood's testimony is plausible. As just noted, the
events depicted by Wood are consistent with the Em-
ployer's waging of a preelection campaign. The election
machinery was set in motion on March 6 by the issuance
of the Decision and Direction of Election. The election
was scheduled to be conducted on April 5. Meanwhile,
Wood testified to the following outline of activity:
(a) March 14-Gauthier told Wood Plourde might
attend the union meeting.
(b) March 15-Gauthier issued a threat to close the
plant if the Union were elected the employees' bargain-
ing agent.
(c) March 18-Plourde engaged in surveillance of a
union meeting.
(d) Sometime during the week of March 18-Gauthier
promised benefits if the Union would not be elected.
(e) Shortly before the election, Gauthier reiterated his
allegedly unlawful promise of economic benefits.
To adopt Respondent's contentions that none of the al-
leged unlawful activity occurred (and, indeed, some of
the conversations are illusions) would effectively vitiate
the very existence of any preelection campaign on behalf
of the Employer. It is unrealistic to believe that Re-
spondent virtually made no effort to persuade its em-
ployees to vote against the Union. I find the sequence of
events as narrated by Wood more consistent with indus-
trial realities than the state of events resulting from adop-
tion of Gauthier's explanations and bare denials.
4. Persuasive, also, is the fact that Wood literally has
been unchallenged in a highly critical area, and virtually
unchallenged in another.
The latter area is as to the alleged threat to close the
plant. Wood attributed that threat to Gauthier. Although
Gauthier was specifically asked to, and did, explain or
deny all other incidents in which he allegedly was in-
volved, Gauthier did not explicitly refute the substance
of the conversation described by Wood during which the
alleged threat had been made.
The second element of Wood's testimony totally
devoid of challenge relates to the allegations of surveil-
lance. Wood implicated Plourde in such conduct. Thus,
Wood unequivocally identified Plourde driving a motor
vehicle past the union hall during a union meeting at-
tended by Respondent's employees. Also, Wood pro-
vided circumstantial identification of Plourde sitting in
an automobile across the street from the union hall while
Respondent's employees were meeting. This latter identi-
fication was made by Wood's observation of Plourde's
hair color, combined with the presence of a motor vehi-
cle similar to that owned by Plourde.
Plourde was in attendance throughout the instant hear-
ing. He was not called to testify by any party.
In the above-described circumstances it is reasonable
to infer, as I do, that Plourde's testimony would have
been adverse to Respondent had he testified. Interstate
Circuit, Inc. v. United States, 306 U.S. 208 (1939); Mona-
han Ford Corporation of Flushing, 173 NLRB 204 (1968);
Crow Gravel Co., 168 NLRB 1040, 1047 (1967). Clearly,
Plourde is an individual within Respondent's control. See
2 Wigmore, Evidence, §286(a). Accordingly, I credit all
of Wood's testimony relative to seeing Plourde near the
union hall.
Upon all the foregoing, wherever conflicts exist, I
credit Wood rather than Gauthier. I reject Respondent's
post-hearing argument that the General Counsel's failure
to produce witnesses to corroborate Wood's testimony
impacts adversely upon Wood. That situation is not anal-
ogous to Respondent's failure to produce Plourde to tes-
tify. Thus, the absence of former employee Peter Bour-
goin from the hearing has been considered. Bourgoin
was a coemployee with Wood. Gauthier supervised both
of them. According to Wood, Bourgoin was present at
many of the incidents of alleged misconduct. It is uncon-
tradicted that Bourgoin was no longer employed by Re-
768
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
spondent at the time of the hearing. Indeed, Bourgoin's
precise whereabouts was then unknown. Clearly, Bour-
goin was not within the direct control of either the Gen-
eral Counsel or the Union. See 2 Wigmore, Evidence,
supra. Of course, Bourgoin was subject to the subpena
process. Use of that process is a matter of tactical judg-
ment which should not be evaluated by me in the present
circumstances. In skeletal form, this credibility argument
of Respondent suggests that credibility should be deter-
mined quantitatively. I disagree. Respondent's position is
ironic and unjustified by logic and probability. The irony
is that Respondent urges Gauthier, also uncorroborated,
should be credited while attacking Wood's veracity.
Moreover, I have already noted the sequential logic of
events and probability of their occurrence.
In sum, and upon all the foregoing, I find Wood fully
credible. Accordingly, the recitation of facts contained
hereinbelow will conform to those propounded on behalf
of the General Counsel.
B. Scenario of Events3
The events herein emanate from the Union's efforts to
organize Respondent's production and maintenance em-
ployees. Sometime in January, Wood and other employ-
ees, including Gauthier who attended at Wood's invita-
tion, held their first organizational meeting with union
representatives. As indicated, the instant representation
petition was filed by the Union on January 26. Thereaf-
ter, weekly meetings were held each Sunday at the union
hall.
There is no evidence that Respondent conducted an
overt preelection campaign during February. However,
considerable activity occurred during the week immedi-
ately succeeding the March 6 Decision and Direction of
Election.
On March 14, Gauthier spoke with Wood and Bour-
goin. Gauthier told them that Plourde was going to
"show up" at the next union meeting. Wood further tes-
tified that Gauthier said Plourde might even personally
attend the meeting. Wood protested that he believed
such conduct by Plourde would be improper. Gauthier
disagreed and said that, in any event, there was nothing
the employees could do about it.4
The next day, March 15, Plourde spoke with Wood.
Only the two of them were present. There is no evi-
dence showing the locus of the conversation. Plourde
initiated a discussion of Respondent's existing profit-shar-
ing plan. Wood agreed the plan was a good one. Wood
told Plourde he was "involved" with the Union. Plourde
acknowledged a prior awareness of that fact. Wood
asked whether this union status would result in retali-
ation if the Union "didn't get in here." (I conclude
Wood's quoted words reflect his understanding that if
a The facts recited in this section are a composite of Wood's credited
testimony and of Gauthier where he agreed with it, and that material
which otherwise appears uncontradicted. Where variations deemed mate-
rial exist, they are discussed and resolved. Although only the facts con-
sidered relevant to the issues are recited for the sake of brevity, I have
considered all matters litigated and arguments of counsel made upon
them Thus, omitted matter is deemed irrelevant, superfluous, or not
credible
4 This conversation is referred to in par. 2 of the credibility section,
supra, of this Decision
the Union were to lose the election he would be some-
what unprotected). Plourde did not respond to Wood's
inquiry.
Instead, Plourde told Wood that he "just barely met
his payroll in January and if the Union got in there, he
would most likely either close down the plant or sell or rent
the new part of the building, and that he couldn't afford to
pay union wages." (Emphasis supplied.)
The March 15 Plourde-Wood conversation continued
with Wood discussing various job-related problems and
Plourde providing comments on them.5
On Sunday, March 18, a union meeting was scheduled
and conducted at the union hall. Wood drove to the
union meeting. The union hall is a three-story building
located on the corner of a central thoroughfare in
Worcester, Massachusetts. The entrance is located on an
intersecting side street. Wood parked his car on the side
street about a 100 yards from the hall. He walked to the
corner where the hall stands, and looked up the main
street. He saw a white four-door Mercedes sedan parked
about 200-250 yards from the union hall. (It is undenied
that Plourde has driven two white Mercedes, which he
owns, to work.) Wood saw no one in that car at that
time.
Wood then walked through the entrance of the union
hall and waited for other employees. As they appeared,
Wood testified he told them he thought he "spotted"
Plourde's automobile. After waiting inside the union hall
entrance for approximately 5-10 minutes, Wood went
into the meeting room located on the third floor.
In the meeting room, Wood sat in a chair next to a
window overlooking the main street. Wood continued
his observation, apparently sporadically,
for approxi-
mately one-half hour, after which he saw that the Mer-
cedes no longer was parked in the place where he origi-
nally observed it.
However, Wood did see a white Mercedes drive past
the union hall going about 10-15 miles per hour. As it
passed parallel to his view, he saw Plourde driving the
vehicle. Wood testified Plourde wore a brown hat and
coat. During the hearing (as previously noted) Wood tes-
tified it was at this point that he saw Plourde give a
"slight look up towards" the union hall. 6
Wood watched Plourde continue driving and saw him
make a left turn at the next intersection. A diagram of
the immediate environs of the union hall is in evidence.
From this, I conclude such a left turn would normally be
the beginning route for anyone desiring to drive around
toward the union hall. This conclusion is derived from
the layout of the one-way streets. After seeing the car
make the turn, Wood again turned his attention to the
meeting.
Approximately 5 minutes later, Wood looked out a
window facing the side street along which the union hall
was located. He saw a white Mercedes parked on that
street. At that point, there is no evidence that Wood ob-
served anyone in the car. However, Wood testified that,
as he exited the building after the meeting, he saw "sil-
' As noted, Wood's entire account of the March 15 events is uncontra-
dicted.
I credit this testimony and, as previously stated, find no material in-
consistency between it and any other of Wood's testimony
CUSTOM COATING & LAMINATING CORP.
769
verish-greyish hair over the newspaper" which was held
by an individual sitting in the car. At the hearing, Wood
identified Plourde, who, as previously noted, was in at-
tendance at the hearing as having "silverish-grey" hair.
Wood visited a nearby tavern and returned to his own
car about one-half hour later. At that time, Wood ob-
served the white Mercedes was no longer parked on the
side street.
Wood testified that the next day he told Gauthier that
Plourde "had shown up" at the union meeting the pre-
ceding day. According to Wood, Gauthier responded, "I
told you so." Gauthier denied that Wood specifically re-
ported Plourde had gone to the union meeting. Howev-
er, I find Gauthier was equivocal regarding this matter.
This is demonstrated by the following excerpt from the
official transcript:
Q. (By Mr. Abbott) Do you remember a conver-
sation where Ronald Wood, wherein he stated that
Roger Plourde had in fact gone to a union meeting?
A. No.
Q. Did such a conversation ever take place?
A. No. Not with him. [Emphasis supplied.]
Assuming Gauthier's denial of such a conversation be-
tween him and Wood, it is clear Gauthier nonetheless ac-
knowledged that someone had reported Plourde's pres-
ence at the union meeting. I consider such a report sup-
portive of Wood's observation of what occurred on the
day of the union meeting. This support, coupled with the
adverse inference which I have made from the failure of
Plourde to testify, leads me to find, as I do, that Plourde
was actually present in proximity to the union hall on
March 18, as asserted by the General Counsel. I further
conclude that Wood and other employees were simulta-
neously aware of Plourde's presence. The probability
that it was Plourde sitting behind the newspaper in the
parked car on the side street is established by (a) Wood's
identification of Plourde's hair color; (b) the vehicle so
parked was similar in color and manufacture to vehicles
owned by Plourde; and (c) the designated flow of one-
way traffic patterns in the immediate area. Although
these elements are circumstantial, in the instant context I
conclude it was incumbent upon Respondent to intro-
duce contraverting evidence if available.
On the following Wednesday, March 21, Gauthier and
Wood again spoke about the Union. Gauthier initiated
the conversation with Wood and Bourgoin by saying the
employees should trust him. According to Wood, Gauth-
ier said "things would get better if the Union didn't get
into the plant; and he was not going to try to sway the
employees' votes, and he couldn't promise things would
be better, but if the Union didn't get in, they would get
better. "7
Interestingly, Gauthier also recalled he had one con-
versation with Wood regarding benefits in relation to the
Union or the impending election. Contrary to Wood,
Gauthier testified that the conversation was initiated by
Wood. I find it unnecessary to resolve this conflict. I
' Wood stated this conversation occurred "the following Wednesday."
This ambiguous testimony sets the conversation either on March 21 or
28 It is alleged as March 29 in the complaint
conclude it does nothing to assist in resolving credibility
or determining other issues. Instead, I conclude that the
substance of Gauthier's testimony pertaining to a conver-
sation with Wood regarding employee benefits is in sub-
stantial accord with that provided by Wood. Thus,
Gauthier testified he told Wood "if the Union didn't get
in . . . we could have better benefits, possibly better
benefits than the Union could provide for us."
I conclude that, whichever version of the alleged
promise of benefit is adopted, it is clear, and I find, that
Gauthier commented to Wood and Bourgoin that im-
provements were directly related to the Union losing the
forthcoming election.
According to Wood, during the week of March 26 (al-
leged in the complaint as the week of March 18) Gauth-
ier called him aside and threatened him with discharge if
he continued talking to the machine operators during
company time. Gauthier acknowledged he told Wood to
stop talking to the machine operators and if Wood per-
sisted in that activity he could "possibly [be] let go."
Gauthier recalled that conversation occurred "a couple
or more weeks before the election."
Gauthier testified that Wood had been spending an in-
ordinate amount of time talking to the machine opera-
tors. Additionally, Gauthier testified without contradic-
tion that he had forewarned Wood in this connection.
Neither participant to that conversation provided any
evidence of any explicit reference to the Union or the
election during that conversation.
Upon the foregoing references to the conversation
containing the alleged threat of discharge, I find that
sometime between March 18 and the April 5 election
Gauthier told Wood to stop talking to the machine oper-
ators on company time and that continued similar infrac-
tions could lead to his discharge.8
Finally, Wood testified that 2 or 3 days before the
election Gauthier told him that if the Union did not get
in Plourde would offer some kind of package deal con-
cerning benefits, including pay, job title, and working
conditions. Gauthier simply denied the existence of such
a conversation.
I find Gauthier made the statements a few days before
the election, as described by Wood. This finding is
based, in part, upon my overall credibility findings. Ad-
ditionally, I find this incident particularly plausible be-
cause it is inherently consistent with the earlier conversa-
tion between Gauthier and Wood during which Gauthier
connected improvements to the failure of the Union to
be elected as bargaining agent. I have already noted
Gauthier virtualy admitted the accuracy of the substan-
tive description provided by Wood as to the earlier con-
versation. Gauthier's denial that the second conversation
even took place is highly suggestive of a self-contradic-
tion. It runs against probability. Having already linked a
union loss to improvements,
I find it likely Gauthier
8 To the extent that this finding may be inconsistent with my overall
credibility resolutions, such a result is permissible. A trier of fact is "not
required to discount everything [witnesses] testified to because he did not
believe all of it and nothing is more common than to believe some and
not all of what a witness says." Edwards Transportartion Company, 187
NL.RB 3 (1970). enfd. per curiam, 437 F.2d 502 (5th Cir 1971).
770
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
would have repeated that theme shortly before the elec-
tion.
C. Analysis
It is the General Counsel's position that each of the
complaint allegations has been proved as separate unfair
labor practices and also objectionable conduct which af-
fected the results of the election. Respondent argues the
General Counsel's burden of proof has not been satisfied
and, in the alternative, Respondent's demonstrated activi-
ties constituted legitimate preelection conduct.
(1) Surveillance-In complaint paragraph 8(a) it is al-
leged "that Roger Plourde was going to be at a union
meeting scheduled for March 18, 1979." The theory of
violation was not readily apparent to me at the hearing.
Counsel for the General Counsel was asked to describe
her theory in her post-hearing brief. She has done so. In
essence, the General Counsel theorizes that Gauthier's
March 14 remark that Plourde would be at the union
meeting the following Sunday instilled an apprehensive
atmosphere regarding the conduct of their activities pro-
tected by the Act. In support, the General Counsel has
cited American Book Division, Litton Educational Publish-
ing Inc., 214 NLRB 413 (1974). I conclude the American
Book case does not support the General Counsel's explic-
it theory of the violation contained in complaint para-
graph 8(a). There is, however, the following pertinent
language which I find provides the predicate for finding
valid the allegations that Respondent engaged in actual
surveillance and created an impression of surveillance as
alleged in complaint paragraph 8(b). Thus, the Board at
214 NLRB 421 wrote:
The complaint alleges that [a supervisor] unlaw-
fully engaged in surveillance of a union meeting at
the home of [an employee] ....
Several employ-
ees testified that they saw [the supervisor] sitting in
his car in the vicinity of [the employee's] house at
various times during the meeting. Respondent of-
fered no explanation for [the supervisor's] presence
at the meeting. This unexplained surveillance of the
. .
union meeting is clearly in violation of Section
8(a)(l) of the Act.
Additionally, the Board found the above-described sur-
veillance constituted objectionable conduct and set aside
election results.
Thus, despite
my disagreement with the General
Counsel of the applicability of American Book to the alle-
gations contained in complaint paragraph 8(a), I nonethe-
less find that Respondent interfered with, restrained, and
coerced employees in violation of Section 8(a)(1) of the
Act when Gauthier told Wood Plourde might be at the
union meeting. The test of whether certain conduct of
employers is violative of Section 8(a)(1) is whether or
not that conduct reasonable tends to have an interfering
effect uori employees. Impact Die Casting Corporation,
199 NLRB 268, 271 (1972); Sturgis Newport Business
Forms, Inc. v. N.L.R.B., 563 F.2d 1252, 1256 (5th Cir.
1977).
In the present circumstances, I cannot consider Gauth-
ier's remark mere idle banter. He had previously attend-
ed several union meetings. In that way, he was privy to
the variety of discussions among the employees who at-
tended those meetings. Undeniably, he was fully aware
of the increasing level of union activity exemplified by
the filing of the petition and conduct of the representa-
tion hearings by the Board's Regional Office. The issu-
ance of the Decision and Direction of Election signaled
to all participants the opposing characteristics of employ-
ee and employer in representation matters.
In the above context, I conclude that to tell employees
their employer might attend a meeting at which they
would engage in union or other protected activity rea-
sonably has the requisite interfering effect to warrant a
finding that such a remark uttered by a statutory supervi-
sor to employees comprises an 8(a)(l) violation. I so find.
Additionally, I find that Plourde was either engaged in
surveillance or conducted himself in a manner which
created an impression of surveillance of the employees'
union activities on March 18. The American Book case is
authority for the proposition that Section 8(a)(l) was
violated by Plourde when he drove past the union hall
and later sat in his vehicle parked on the side street
where the entrance to the union hall was located. I do
not extend the adverse inference made against Plourde so
as to find that Plourde was shown to be in the vicinity of
the union hall at any time before he was specifically ob-
served to drive by it. Specifically, I find that the General
Counsel has not proved it was in fact a vehicle owned
by Plourde which was seen by Wood before he entered
the union hall. To clarify, it is only after the positive
identification of Plourde as driver and by description of
hair color that I consider the burden shifted to Respond-
ent to explain or refute such direct and circumstantial
evidence, or suffer the application of permissible infer-
ences.
Not all instances where employer representatives are
at or in the vicinity of the union activities of their subor-
dinate employees amount to unlawful surveillance. Thus,
where purely fortuitous circumstances bring such parties
together there is no dogmatic legal principle by which
the employer would be declared to have violated the
Act. For example, in Atlanta Gas Light Company, 162
NLRB 436, 436 (1966), the Board overruled a regional
director's conclusions that an employer engaged in im-
proper surveillance. There, the employer representative
was present in the only bowling alley within the commu-
nity in which the union meeting was held. He had pa-
tronized the bowling alley before the night of the meet-
ing. Some of the employees invited him into the meeting.
He remained there without incident for a brief period of
time and left upon the request of the union representa-
tive. The remainder of the evening was spent bowling
with a friend. The Board concluded that the employer
representative was free to patronize the bowling alley.
The Board concluded "his mere presence, without more
specific evidence that it was not for a legitimate purpose,
or that it was for the purpose of observing the meeting,
establishes neither surveillance of the meeting by him,
nor a reasonable basis for an impression of surveillance in
the minds of employees in attendance at the meeting."
In the instant case, I perceive no legitimate purpose
for Plourde's presence at or near the union hall on
CUSTOM COATING & LAMINATING CORP.
771
March 18. There is no evidence to show that the union
hall is anywhere near Respondent's plant. The incident
occurred on Sunday. There is no record evidence that
Sunday was a workday for any of the subject employees.
Indisputably, Plourde had prior knowledge the union
meeting would be held. Finally, Plourde's presence in
the vicinity of the union hall is wholly unexplained,
except for Gauthier's March 14 remark that Plourde
might go to the union meeting. On the state of this
record, the virtually inescapable conclusion is that there
is no showing of a reason for Plourde to be at or near
the union hall on the day in question. Indeed, Gauthier's
announcement that Plourde might be there strongly sup-
ports the finding which I hereby make that on March 18
Plourde positioned himself in the area of the union hall
expressly to engage in surveillance of the employees'
union activities and/or create an impression he was
doing so.
Upon all the foregoing I find there is merit to the alle-
gations of complaint paragraph 8(a) and (b).
(2) Threat to close-Complaint paragraph 8(c) contains
the allegation that Respondent unlawfully threatened to
close the plant or rent part of it. This allegation is based
upon Wood's uncontradicted testimony regarding his
March 15 conversation with Plourde. As already noted,
Plourde complained he narrowly met his January payroll
and said "if the Union got in (the plant), he would most
likely either close down the plant or sell or rent the new
part of the building and that he could not afford to pay
union wages."
To find Plourde's comments exceed the bounds of per-
missible conduct I must conclude his message portrayed
that dire economic consequences were destined to occur
"regardless of the economic realities." N.L.R.B. v. Gissel
Packing Co., Inc., 395 U.S. 575, 619 (1969). Put another
way, did Plourde (I) indicate that he would deliberately
inflict plant closure upon the employees, or (2) did he
state consequences not within his control, yet (without
objective evidence) declare the probability that the ad-
verse consequences will occur? N.L.R.B. v. C J. Pearson
Company, 420 F.2d 695 (Ist Cir. 1969), enfg. 173 NLRB
1469 (1969).
To respond to these questions, recourse is to be made
to the "context of the factual background in which [the
campaign statements] were made, and in view of the to-
tality of employer conduct." N.L.R.B. v. Lenkurt Electric
Company. Inc., 438 F.2d 1102, 1107 (9th Cir. 1971).
This issue is not free from doubt. The Gissel Packing
case teaches that employers may predict precise effects
they believe unionization will have upon them. "[T]he
prediction must be carefully phrased on the basis of ob-
jective fact to convey an employer's belief as to demon-
strably probable consequences beyond his control or to
convey a management decision already arrived at to
close the plant in case of unionization." 395 U.S. at 618.
My assessment of Plourde's plant closing remark, in the
attendant circumstances, convinces me it was unlawful.
A reasonable prediction should be based upon available
fact. I find Plourde's remark was based upon conjecture
and generalization.
Respondent urges that Plourde spoke from objective
fact; namely, his difficulty in meeting the January pay-
roll. Respondent's February payroll, or other economic
condition, is not in the record. Thus, assuming the accu-
racy of Plourde's statement concerning Respondent's
January payroll, I consider that single reference provides
a shallow and insufficient standard by which it can be
said Plourde spoke from objective fact. This is not a situ-
ation where fragments of economic setbacks are legiti-
mately used in representation campaigns by employers to
express their concern over their competitive positions. In
such cases, those fragmented economic data comprise the
objective considerations upon which to base predictions.
Compare the instant situation with Continental Investment
Company, 236 NLRB 237 (1978) and TRW Electronic
Component Division. TRW, Inc., 169 NLRB 21 (1968). In
short, I conclude the evidence does not show that the
economic consequences suggested by Plourde were
indeed beyond his control, especially because he had not
yet been confronted with contract proposals.
Moreover, the totality of the evidence persuades me
that Respondent's preelection campaign was punctuated
with illegal conduct. In this context I conclude that
Plourde's March 15 reference to plant closing had the
effect of indicating a deliberate plant closing if the Union
were elected bargaining agent. Accordingly, I find com-
plaint paragraph 8(c) has merit.
(3) Threat of discharge-The General Counsel contends
that Respondent violated Section 8(a)(l) when Gauthier
told Wood he was subject to discharge if he continued to
speak to machine operators during company time. I
agree.
As indicated, Wood was a shipper and receiver. He
credibly testified his duties required he make frequent
visits to the production area. He acknowledged such
visits had been brief, stating he would speak with other
employees on their machines for only 2 or 3 minutes.
Gauthier acknowledged it was normal practice for
Wood to speak to machine operators. Thus, Gauthier tes-
tified:
Q. (By Mr. Abbott) From your observations
would you say there had been an increase in the
frequency of times when Mr. Wood would speak to
machine operators?
A. Yes.
Q. How about the length of conversations. Was
there any increase in the length of the conversation?
A. Yes. I'd say there was two or three [or] four
minutes added to normal time.
Q. Now, what normal times, at what normal
times would he have been conversing with machine
operators?
A. Prior to the Union. [Emphasis supplied.]
I conclude the above transcript abstract (1) confirms
the practice of Wood speaking with machine operators,
and (2) that both the frequency and length of such dis-
cussions increased after the advent of the Union. Thus, it
is reasonable to infer that the subject warning and threat
of termination were issued as a consequence of Wood's
outspoken and notorious stance as a union protagonist. In
this posture, the fact (argued by Respondent) that Wood
had received a prior warning for the same reason is irrel-
evant.
772
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
Respondent cited several cases relating to the validity
of solicitation and distribution rules. I consider those
cases inapposite because, herein, I conclude it has been
established that Gauthier's warning and threat to Wood
directly evolved
from Wood's protected
activities.
Gauthier's testimony set forth above reflects Respond-
ent's concern that Wood's increased conversations with
other employees were union-related.
Even assuming the presumptive validity of Respond-
ent's no-solicitation rule, that situation may be rebutted
by conduct which shows such unfair application as to
convert its character. Capitol Records, Inc., 233 NLRB
1041, 1045-46 (1977); N.L.R.B. v. Montgomery Ward &
Co., Inc., 554 F.2d 996 (10th Cir. 1977), affg. in relevant
part 220 NLRB 373 (1975). Gauthier's own testimony,
quoted above, strongly suggests the reasonable inference
that Respondent's no-talking rule had been promulgated
especially in response to Wood's apparent union activity.
The record as a whole fails to impress me with a legiti-
mate business or production need for establishment of
the rule at the particular time coincidental with the
union activity.
The instant situation is governed by Reeves Brothers,
Inc., Eagle & Phenix Division, 207 NLRB 51, 53 (1973),
cited by the General Counsel. In Reeves warnings and
the application of a no-solicitation rule were given and
made at times when the recipient had been engaged in
union activity. Although it may be argued that in Reeves
there was present a specific allegation and finding of dis-
criminatory intent, and that factor is distinguishable from
the instant situation, I do not consider such an argument
persuasive. As earlier noted, discriminatory intent is not
a necessary ingredient of a violation herein. The instant
subject matter needs only a reasonable conclusion of ad-
verse impact upon the free exercise of Section 7 rights.
Upon all the foregoing, I conclude there is merit to
the allegation of complaint paragraph 8(d).
(4) Promises of benefits-I have already found that
Gauthier, on two occasions, conditioned improved bene-
fits and working conditions upon the Union losing the
election.
The Supreme Court in N.L.R.B. v. Exchange Parts
Co., 375 U.S. 405, 409 (1964), observed that the Act
"prohibits not only intrusive threats and promises but
also conduct immediately favorable to employees which
is undertaken with the express purpose of impinging
upon their freedom of choice for or against unionization
and is reasonably calculated to have that effect."
The granting of employee benefits during the critical
preelection period is not a per se violation of the Act or
ground for setting aside an election. Each case must be
determined upon its own facts. The test was aptly stated
by the Board in The Great Atlantic & Pacific Tea Compa-
ny, Inc., 166 NLRB 27, fn. 1 (1967), as follows:
As a general rule, an employer,
in deciding
whether to grant benefits while a representation
election is pending, should decide that question as
he would if a union were not in the picture. On the
other hand, if an employer's course of action is
prompted by the Union's presence, then the em-
ployer violates the Act whether he confers the
benefits or withholds them because of the Union.
The record is devoid of evidence to show that Re-
spondent contemplated increasing the benefits of unit
employees before the instant petition had been filed. If
anything, Plourde's remarks concerning the January pay-
roll difficulties virtually eliminate the possibility of such
planned increases.
The plain, clear, and unmistakable language of Gauth-
ier's statements regarding improvements explicitly con-
nected their grant to the outcome of the election. In the
absence of cogent explanation for Gauthier's remarks, I
conclude they were calculated to induce election results
favorable to Respondent. Such conduct is violative of
Section 8(a)(1). Accordingly, I find merit to the allega-
tion of complaint paragraph 8(e).
11. THE OBJECTIONS
As indicated earlier herein, Objections 1, 3, and 5 were
the subject of the instant proceedings.
Conduct which violates Section 8(a)(l) of the Act is, a
fortiori, interference with representation elections. St.
Anne's Home, Division of DePaul Community Health
Center, 221 NLRB 839, 848 (1975), and cases cited there-
in.
I have found that Respondent violated Section 8(a)(1)
by having engaged in surveillance of and having created
the impression that the union activities of its employees
were under surveillance. Accordingly, I hereby find
merit to Objection I.
Similarly, my findings are that Respondent violated
Section 8(a)(l) by the threats of plant closure and dis-
charge, together with the promises of improved working
conditions. Inasmuch as each of these activities is encom-
passed within Objection 5, I hereby find that Objection 5
is meritorious.
Objection 3 asserts, in relevant part, "the Employer
...
conducted intensive questioning of employees re-
garding their feelings toward the Union." This objection
is coextensive with the allegation of unlawful interroga-
tion contained in complaint paragraph 8(f). Upon oral
motion of counsel for the General Counsel, complaint
paragraph 8(f) was deleted.9 Thus, no party adduced any
evidence relating to this allegation; nor did any party
seek to produce evidence in support of Objection 3. Ac-
cordingly, I find the record contains no evidence in sup-
port of this objection.
Upon the foregoing, I conclude that the results of the
election should be set aside and another election con-
ducted at such time as the Regional Director for Region
I deems that circumstances permit a free choice of bar-
gaining representative.
Upon the basis of the foregoing findings of fact and
the entire record in this proceeding, I make the follow-
ing:
9 Strangely, the General Counsel's post-hearing brief contains an argu-
ment relative to the deleted allegation. In making my findings herein, I
have disregarded all arguments pertaining to complaint par. 8(f).
__^
---
CUSTOM COATING & LAMINATING CORP.
773
CONCLUSIONS OF LAW
I. Custom Coating & Laminating Corporation is en-
gaged in commerce within the meaning of Section 2(6)
and (7) of the Act.
2. United Steelworkers of America, AFL-CIO, is a
labor organization within the meaning of Section 2(5) of
the Act.
3. Respondent interfered with, restrained, and coerced
employees in violation of Section 8(a)(1) of the Act by
the following:
(a) Threatening, on March 15, 1979, to close or rent
out its plant if the Union were elected bargaining agent.
(b) Engaging in surveillance of the union activities of
its employees and creating an impression that such activi-
ties were under surveillance on March 18, 1979.
(c) Promising, on March 21, 1979, improved benefits
to employees if the Union were not elected bargaining
agent.
(d) Sometime between March 18 and April 5, 1979,
telling an employee to stop talking to other employees
on company time or he would be discharged.
(e) Sometime between April
I and April 5,
1979,
promising better benefits to employees if the Union were
not elected their bargaining agent.
4. There is merit to Objections I and 5 in Case -RC-
16151 and those objections should be sustained.
5. Objection 3 has no merit and should be overruled.
6. The aforesaid unfair labor practices affect commerce
within the meaning of Section 2(6) and (7) of the Act.
7. By engaging in the conduct found objectionable,
Respondent interfered with its employees' freedom of
choice in the election conducted on April 5, 1979, in
Case -RC-16151.
THE REMEDY
Having found that Respondent engaged in certain
unfair labor practices, I shall recommend that it be re-
quired to cease and desist therefrom and to post appro-
priate 'notices.
It will be further recommended that the election held
on April 5, 1979, be set aside and that Case -RC-16151
be remanded to the Regional Director for Region 1 for
the purpose of conducting a new election at such time as
he deems that circumstances permit a free choice of bar-
gaining representative.
Respondent will also be ordered to refrain from engag-
ing in unfair labor practices by conduct of a like or relat-
ed manner to the activities found unlawful herein. °
Upon the foregoing findings of fact and conclusions of
law, and upon the entire record, and pursuant to Section
10(c) of the Act I hereby issue the following recom-
mended:
ORDER "
The Respondent, Custom Coating & Laminating Cor-
poration, Worcester, Massachusetts, its officers, agents,
successors, and assigns, shall:
'O Hickmott Foods. Inc., 242 NLRB No. 177 (1979).
" In the event no exceptions are filed as provided by Sec. 102.48 of
the Rules and Regulations of the National Labor Relations Board, the
findings, conclusions, and recommended Order herein shall, as provided
1. Cease and desist from:
(a) Threatening to close or rent out its plant if its em-
ployees elect United Steelworkers of America, AFL-
CIO, or any other labor organization, as their bargaining
agent.
(b) Engaging in surveillance, or creating the impres-
sion of surveillance, of the union activities of its employ-
ees.
(c) Promising economic benefits to its employees in
the event they would not elect the Union as their bar-
gaining agent.
(d) Threatening to discharge employees because they
engage in union activities.
(e) In any like or related manner interfering with, re-
straining, or coercing its employees in the exercise of
their rights guaranteed in Section 7 of the Act.
2. Take the following affirmative action which I find is
necessary to effectuate the policies of the Act:
(a) Post at its Worcester, Massachusetts, facility copies
of the attached notice marked "Appendix."'2 Copies of
said notice, on forms provided by the Regional Director
for Region 1, after being duly signed by Respondent's
representatives, shall be posted by it immediately upon
receipt thereof, and be maintained by it for 60 consecu-
tive days thereafter, in conspicuous places, including all
places where
notices to employees
are customarily
posted. Reasonable steps shall be taken by Respondent to
insure that said notices are not altered, defaced, or cov-
ered by any other material.
(b) Notify the Regional Director for Region 1, in writ-
ing, within 20 days from the date of this Order, what
steps the Respondent has taken to comply herewith.
IT IS FURTHER ORDERED that the election in Case 1-
RC-16151 be set aside, and that case be remanded to the
Regional Director for Region I for the purpose of con-
ducting a new election at such time as he deems appro-
priate.
IT IS FURTHER ORDERED that Objection 3 be over-
ruled.
in Sec. 102.48 of the Rules and Regulations, be adopted by the Board and
become its findings, conclusions, and Order, and all objections thereto
shall be deemed waived for all purposes.
'2 In the event that this Order is enforced by a Judgment of a United
States Court of Appeals, the words in the notice reading "Posted by
Order of the National Labor Relations Board" shall read "Posted Pursu-
ant to a Judgment of the United States Court of Appeals Enforcing an
Order of the National Labor Relations Board."
APPENDIX
NOTICE TO EMPLOYEES
POSTED BY ORDER OF THE
NATIONAL LABOR RELATIONS BOARD
An Agency of the United States Government
The National Labor Relations Act gives employees
the following rights:
To engage in self-organization
To form, join, or assist any union
To bargain collectively through representa-
tives whom they, themselves, select
_ .
774
DECISIONS OF NATIONAI
LABOR RELATIONS BOARD
To engage in activities together for purposes
of collective bargaining or to act together in
order to seek improvement in their wages, hours,
working conditions, and other terms and condi-
tions of employment
To refrain from any and all such activities.
WE WILL NOT tell you that we will close or rent
out our plant if United Steelworkers of America,
AFL-CIO, or any other labor organization, is elect-
ed by you to be your bargaining agent.
WE WILL NOT keep watch over your union activ-
ities, or create an impression that we are doing so.
WE WILl. NOT promise to improve your wages,
hours, or other terms or conditions of employment
if you do not select United Steelworkers of Amer-
ica, or any other labor organization, as your bar-
gaining agent.
WE WIll
NOT tell you you might lose your job
for engaging in union activities.
WE WILL NOT in any like or related manner in-
terfere with, restrain, or coerce you in the free exer-
cise of any of the rights set forth above.
CUSTOM COATING & LAMINATING CORPO-
RATION