343 NLRB 141
Wilshire at Lakewood
WILSHIRE AT LAKEWOOD
343 NLRB No. 23
141
Wilshire at Lakewood and Lisa Jochims. Case 17–
CA–21564
September 30, 2004
DECISION AND ORDER
BY CHAIRMAN BATTISTA AND MEMBERS LIEBMAN
AND WALSH
On July 18, 2002, Administrative Law Judge Gregory
Z. Meyerson issued the attached decision. The General
Counsel filed exceptions and a supporting brief.1
The National Labor Relations Board has delegated its
authority in this proceeding to a three-member panel.
The Board has considered the decision and the record
in light of the exceptions and brief and has decided to
affirm the judge’s rulings, findings,2 and conclusions
only to the extent consistent with this Decision and Or-
der.
1. The judge found that the Respondent did not violate
Section 8(a)(1) of the Act by telling employees, at a Feb-
ruary 22, 20023 meeting, that Nurse Lisa Jochims had
1 On September 9, 2002, the Board, through its Executive Secretary,
granted the General Counsel’s motion to strike the Respondent’s an-
swering brief and brief in support of the judge’s decision, because they
were untimely filed.
2 The General Counsel has excepted to some of the judge’s credibil-
ity findings. The Board’s established policy is not to overrule an ad-
ministrative law judge’s credibility resolutions unless the clear prepon-
derance of all the relevant evidence convinces us that they are incorrect.
Standard Dry Wall Products, 91 NLRB 544 (1950), enfd. 188 F.2d 362
(3d Cir. 1951). We have carefully examined the record and find no
basis for reversing the findings.
For the reasons set forth in his decision, we adopt the judge’s find-
ings that the Respondent did not violate Sec. 8(a)(1) of the Act by
maintaining a rule in its employee handbook prohibiting rumors and
gossip in the facility and, as discussed below, that the Respondent did
not violate Sec. 8(a)(1) by maintaining a rule in its employee handbook
prohibiting employees from walking off their shift without permission
of the employees’ supervisor or administrator.
Contrary to his colleagues, for the reasons set forth in his attached
partial dissent, Member Walsh finds that the Respondent did violate
Sec. 8(a)(1) by maintaining a handbook rule prohibiting employees
from walking off their shift without permission of a supervisor or ad-
ministrator.
There are no exceptions to the judge’s findings that the Respondent
violated Sec. 8(a)(1) of the Act by maintaining rules in its employee
handbook that prohibit employees from misrepresenting a fact to obtain
a benefit, that prohibit making false or malicious statements about a
resident, employee, supervisor, or the Company, that prohibit paycheck
disclosure, and that prohibit soliciting and distributing written material
during working time or in any work area or residential care area.
There are also no exceptions to the judge’s finding that the Respon-
dent violated Sec. 8(a)(1) of the Act by interrogating employee Chris-
tine Brackenbury about her protected concerted activity. In view of this
finding, we find it unnecessary to pass on the judge’s finding that the
Respondent did not violate Sec. 8(a)(1) by interrogating another em-
ployee, Nancy Slackard, about her protected activity, because a finding
of an additional interrogation violation would be cumulative and would
not affect the remedy.
3 All dates hereafter are in 2002, unless stated otherwise.
been terminated for circulating a petition, and that the
Respondent “did not ever want to see them do anything
like that again.” In dismissing this allegation, the judge
found that the sole witness to testify in support of this
allegation, Angela McLain, was not credible. The judge
further found that, even assuming McLain had credibly
testified in support of this allegation, the allegation
should still be dismissed because it was not included in
the complaint and was raised too late in the proceeding
(i.e., in the General Counsel’s posthearing brief) to con-
stitute a basis for finding a violation.
We adopt the judge’s dismissal of this allegation, but
we rely solely on the judge’s determination that the tes-
timony of McLain was not credible. We find it unneces-
sary to pass on his additional finding that the allegation
was not timely raised.
2. The judge found that Registered Nurse (RN) Lisa
Jochims was a statutory supervisor and, therefore, that
the Respondent did not violate Section 8(a)(1) of the Act
by (a) terminating Jochims for circulating a petition pro-
testing a proposed change in working conditions; (b)
telling Jochims that she was terminated for circulating
the petition; (c) disparately prohibiting Jochims from
telephoning nurses at the facility; (d) asking Jochims
about the petition and thereby creating the impression of
surveillance; and (e) disparately enforcing a no-
solicitation/no-distribution rule against Jochims. As set
forth in the judge’s decision, these findings turn on
whether Jochims is a supervisor excluded from the Act’s
protections.4
Contrary to the judge and our dissenting
colleague, we find that Jochims was a statutory employee
engaged in protected activity when circulating the peti-
tion, and accordingly the Respondent’s conduct towards
Jochims, including her termination, violated Section
8(a)(1) of the Act as alleged.5
Relevant Facts
The record shows that Jochims, the Respondent’s
“weekend supervisor,” was primarily involved with pa-
4 The Respondent stipulated that it discharged Jochims for circulat-
ing a petition protesting the Respondent’s plan to institute a “role rever-
sal plan” whereby nurses would periodically spend an 8-hour shift
performing the work of nursing assistants. With respect to the other
allegations, i.e., the Respondent’s disparate enforcement of the rules
against Jochims, its telling Jochims that she was terminated for circulat-
ing the petition, and its asking Jochims about the petition she circulated
and thereby creating the impression of surveillance, there is no dispute
as to the underlying facts. These allegations, like Jochims’ discharge,
turn solely on whether Jochims was an employee entitled to the protec-
tions of Sec. 7 of the Act.
5 Chairman Battista does not join this portion of the decision. For
the reasons set forth in his partial dissent, Chairman Battista adopts the
judge’s findings that Jochims is a supervisor, and that the Respondent’s
conduct toward Jochims, including her termination, did not violate Sec.
8(a)(1).
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
142
tient care and interaction with patients’ families. In addi-
tion, Jochims attended management meetings and was
paid more than the Respondent’s charge nurses. Al-
though Jochims was the highest ranking employee at the
facility on the weekend, the Respondent provided the
weekend staff with the telephone numbers of various
managers to contact in case of an emergency.
The record further shows that Jochims would check to
see whether employees did their tasks correctly, and
could correct employees if they did something wrong. If
there was a gross infraction of residential care,
Jochims—as well as other nursing employees not alleged
to be supervisors—could write up the employee on a
disciplinary form. Jochims decided whether to document
an employee’s infraction on the disciplinary form. If she
did so, the completed disciplinary form would be subse-
quently reviewed by the Respondent’s managerial offi-
cials—Administrator Jim Harrelson or Director of Nurs-
ing Wendy Gibson. They would determine whether the
infraction warranted disciplinary action.
On two occasions, Jochims made an oral report that an
employee was unfit for work. On one occasion, Jochims
called the Respondent’s administrator, Jim Harralson,
and reported that a licensed practical nurse (LPN) had
come to work intoxicated. On the other occasion,
Jochims told the Respondent’s assistant director of nurs-
ing, Sheila Littrell, that a certified nursing assistant
(CNA) was taking extended breaks and was failing to
respond to patient call lights. In both instances, Jochims
was instructed to send the employee home.
In addition, on two occasions, employees came to
Jochims and expressed a need to leave work early be-
cause of severe health problems experienced by their
young children. On both occasions, Jochims—without
first checking with her superiors—told the employees to
leave work early.
The record also reveals that, on one occasion, Jochims
prepared a performance evaluation of one employee. In
this particular circumstance, the Respondent’s director of
nursing, Wendy Gibson, asked Jochims to fill out an em-
ployee’s 90-day evaluation, because Gibson was not fa-
miliar with that employee. Jochims complied with Gib-
son’s directive, and filled out the portions of the evalua-
tion form that reflected her own observations of that em-
ployee. Jochims also signed the evaluation.
The Judge’s Decision
From these facts, the judge concluded that Jochims
was a statutory supervisor, and accordingly that the Re-
spondent did not violate the Act by discharging her—or
by taking the other action against her—for circulating a
petition protesting a change in working conditions of the
nursing staff. The judge found that Jochims exercised
independent judgment in directing the work performance
of the Respondent’s weekend employees, in instituting
employee discipline, in permitting employees to leave
work early, and in evaluating employees. The judge fur-
ther found that Jochims’ supervisory title, her higher
salary, and her presence at managerial meetings were
secondary indicia of supervisory status.
Discussion
Contrary to the judge, we find that the record fails to
establish that Jochims possessed supervisory authority
within the meaning of Section 2(11) of the Act. Thus,
the Respondent’s discharge of Jochims, as well as the
other action taken against her for circulating the petition,
violated Section 8(a)(1) of the Act as alleged. Here, it
was the Respondent’s burden to prove that Jochims was
a statutory supervisor, see NLRB v. Kentucky River
Community Care, 532 U.S. 706 (2001), and the Respon-
dent has failed to carry that burden.
First, we disagree with the judge’s finding that
Jochims exercised independent judgment in connection
with her purported supervisory duties. The judge’s find-
ings were conclusory, based on scant evidence. They
were premised largely on Jochims’ testimony that she
was hired on as a “supervisor,” “had the authority to
oversee the employees,” “supervised” on the weekends,
and had responsibility and authority to “correct them if
they did something wrong.” Jochims testified, for exam-
ple, that she would “correct” a nursing aide if she found
dried human waste on a patient’s bed sheets, or if she
found that a patient’s briefs had not been changed.
Jochims also testified that employees would come to her
with complaints or problems, and she would “counsel
them” and give “some direction on how to handle the
situation.” This evidence of authority to “correct” is,
however, insufficient to satisfy the Respondent’s burden
to show that Jochims exercised independent judgment to
responsibly direct employees in the performance of their
duties, as required by Section 2(11).6
We also find that the record fails to establish that
Jochims had the authority to discipline employees.
Rather, the record merely shows that Jochims, like other
nonsupervisory nurses, had the ability to document an
observed infraction on a disciplinary form. Aside from
the fact that other nonsupervisory nurses were similarly
permitted to document observed misconduct, the fact
remains that these “writeups” are reviewed by the Re-
spondent’s managerial officials and that this made the
determination whether discipline is warranted, if at all. It
6 Thus, we find that supervisory status has not been established un-
der any interpretation of NLRB v. Kentucky River Community Care,
supra.
WILSHIRE AT LAKEWOOD
143
is well settled that the mere issuance of a written warning
to an employee, without evidence that the warning af-
fects an employee’s employment status, is insufficient to
establish supervisory authority. E.g., Azusa Ranch Mar-
ket, 321 NLRB 811, 812–813 (1996); Passavant Health
Center, 284 NLRB 887, 889 (1987).7 Here, the record is
devoid of evidence showing that these “writeups,” stand-
ing alone, affect an employee’s job status.8
Similarly, the incidents of Jochims orally reporting in-
fractions by two employees, and subsequently sending
them home, do not show supervisory authority. Jochims
simply telephoned managerial officials and reported the
facts. She made no disciplinary recommendations.9 In
the first incident, Jochims reported that an employee had
reported to work intoxicated; in the second incident she
reported that another employee was taking extended
breaks and not responding to patient call lights. Jochims
did not independently make the decision to send either
employee home. Rather, she merely followed the orders
of her superiors who instructed her to tell the employees
to leave, and, thus, exercised no disciplinary authority
within the meaning of Section 2(11) of the Act. See Ry-
der Truck Rental, 326 NLRB 1386, 1387 (1998) (issu-
ance of a disciplinary warning pursuant to superior’s
directive insufficient to confer supervisory status).10
7 The dissent’s attempt to distinguish Passavant Health Center is un-
successful, as that case clearly set out the standard that
for the issuance of reprimands or warnings to constitute statutory su-
pervisory authority, the warning must not only initiate, or be consid-
ered in determining future disciplinary action, but also it must be the
basis of later personnel action without independent investigation or
review by other supervisors.
Id. at 890. That standard has not been met in the present case.
8 We, thus, find no significance to our dissenting colleague’s reli-
ance on the fact that Jochims would decide on her own whether to write
up an employee’s infraction. Any exercise of independent judgment
used by Jochims in determining whether to write up the employee has
not been shown to have affected that employee’s terms and conditions
of employment.
9 It is well established that simple reporting of misconduct does not
constitute supervisory authority within the meaning of Sec. 2(11). See,
e.g., Ken-Crest Services, 336 NLRB 777, 778 (2001) (program manag-
ers “limited role in the disciplinary process is nothing more than repor-
torial”); Fleming Cos., 330 NLRB 277 fn. 1 (1999) (supervisory status
not found where employee communicated discipline only pursuant to
management’s directive; employee’s role as a “mere conduit” for man-
agement was insufficient evidence of independent judgment).
10 Even had Jochims sent the employees home without prior discus-
sion with or instruction from managerial officials, the Board has ruled
that sending employees home for flagrant misconduct, such as appear-
ing at work drunk, does not evidence supervisory status. See Phelps
Community Medical Center, 295 NLRB 486, 492 (1989). If such sus-
pensions occur in connection with patient care and the action is then
reviewable by other managerial officials, such authority is not evidence
of supervisory authority. Waverly-Cedar Falls Health Care, 297
NLRB 390, 393 (1989).
We also find, contrary to the judge and our dissenting
colleague, that Jochims did not exercise supervisory au-
thority by permitting employees to leave work early. In
both instances at issue, an employee told Jochims that
she had to leave because the employee’s child had a
medical emergency,11 and Jochims merely voiced her
agreement with each employee’s assessment of her need
to leave early. These isolated and exigent circumstances,
involving compelling medical emergencies, show noth-
ing more than the mere acquiescence by Jochims in the
obvious need of these employees to go home. They do
not show that their ability to leave work in emergency
circumstances was dependent upon Jochims’ approval.
In these circumstances, Jochims did not display the kind
of independent judgment necessary to establish supervi-
sory status. See generally Alois Box Co., 326 NLRB
1177, 1178 (1998), enfd. 216 F.3d 69 (D.C. Cir. 2000)
(single occurrence of sending an employee for medical
assistance insufficient to establish supervisory status).
Similarly, and also contrary to the judge and our dis-
senting colleague, we find that Jochims’ participation in
the 90-day evaluation of a single employee does not
demonstrate supervisory status. First, it is clear that this
was an isolated occurrence; there is no contention that
Jochims had ever before evaluated employees or would
have been likely to do so in the future. Further, Jochims
did not fill out the entire evaluation form; she completed
only those portions relating to activity she had observed.
Indeed, Jochims made no recommendation regarding the
retention of this 90-day employee. Thus, it is not entirely
clear whether Jochims’ participation in this evaluation
could have affected this employees’ job status. The au-
thority to complete evaluations that do not contain rec-
ommendations and that have not otherwise been shown
to affect job status is insufficient to establish supervisory
status. See Waverly-Cedar Falls Health Care, supra at
393. However, even assuming Jochims’ conduct could
have affected the employee’s job status, it was at most a
single isolated occurrence. In these circumstances, “the
exercise of some ‘supervisory authority’ in a merely . . .
sporadic manner does not confer supervisory status on an
employee.” Bowne of Houston, Inc., 280 NLRB 1222,
1223 (1986).
We also find that supervisory status is not established
by the fact that Jochims attended management meetings,
had a higher salary than other unit employees, and had a
supervisory title. These are, at most, secondary indicia.
“When there is no evidence presented that an individual
11 In the first instance, the employee told Jochims that her son had
fallen on his head and probably needed to go to the emergency room.
In the other instance, the employee told Jochims that she had to leave
because her child was having an asthma attack.
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
144
possesses any one of the several primary indicia of statu-
tory supervisory status enumerated in Section 2(11) of
the Act, secondary indicia are insufficient by themselves
to establish supervisory status.” Ken-Crest Services, 335
NLRB 777, 779 (2001).
In sum, we find that the record fails to establish that
Jochims’ possesses the requisite authority to establish
that she is a supervisor within the meaning of Section
2(11) of the Act. Thus, it follows that her circulation of a
petition among employees protesting a change in work-
ing conditions constituted activity protected by Section 7
of the Act. Consequently, by discharging Jochims for
circulating the petition, by telling Jochims that she was
discharged for circulating the petition, by creating the
impression that the Respondent was surveilling Jochims’
petition activity, and by disparately enforcing against
Jochims rules pertaining to solicitation, distribution, and
telephoning employees at work, the Respondent violated
Section 8(a)(1) of the Act as alleged.
3. The judge found that the Respondent did not violate
Section 8(a)(1) of the Act by maintaining a rule in its
employee handbook that prohibits employees from
“[a]bandoning your job by walking off the shift without
permission of your [s]upervisor or [a]dministrator.” We
agree.
As the judge discussed, “the Respondent is operating a
nursing home with many elderly patients who are sick or
infirm.” Considering the rule in this context, we find that
employees could not reasonably read the rule as prohibit-
ing them from engaging in all strikes or similar protected
concerted activity. Rather, in context, employees would
necessarily read the rule as intended to ensure that nurs-
ing home patients are not left without adequate care dur-
ing an ordinary workday. We, therefore, do not agree
with the dissent’s contention that the rule, on its face,
would reasonably tend to chill the exercise of Section 7
rights.
Moreover, the Board has made clear that strikers may
lose the protection of the Act if they fail “to take reason-
able precautions to protect [the employer’s operations]
from foreseeable imminent danger due to sudden cessa-
tion of work.” See Bethany Medical Center¸ 328 NLRB
1094 (1999) (catherization laboratory employees). Our
colleague concedes this point. Considering the fact that
the Respondent’s mission is to ensure adequate care for
its patients, employees would necessarily read the rule as
intended to avert such imminent danger, not to prohibit
protected conduct.
Nor is there any record evidence that the rule has been
applied against the exercise of Section 7 rights. Had
there been such evidence, we would, of course, likely
reach a different conclusion. In that case, the past prac-
tice would necessarily color employees’ reasonable read-
ing of the rule. Absent such evidence, however, we will
not condemn the rule as facially unlawful.
ORDER
The National Labor Relations Board orders that the
Respondent, Wilshire at Lakewood, Lee’s Summit, Mis-
souri, its officers, agents, successors, and assigns, shall
1. Cease and desist from
(a) Terminating employees for engaging in protected
concerted activities.
(b) Telling employees that they are terminated for en-
gaging in protected concerted activities.
(c) Interrogating employees concerning their own or
others’ protected concerted activities.
(d) Creating an impression among its employees that
their protected concerted activities are under surveil-
lance.
(e) Disparately prohibiting employees from telephon-
ing nurses at the facility.
(f)
Disparately
enforcing
its
no-solicitation/no-
distribution rule.
(g) Maintaining in its employee handbook a discipli-
nary rule prohibiting the misrepresentation of a material
fact in an attempt to obtain a benefit or advantage.
(h) Maintaining in its employee handbook a discipli-
nary rule prohibiting making a false or malicious state-
ment about a resident, employee, supervisor, or the Com-
pany.
(i) Maintaining in its employee handbook a discipli-
nary rule prohibiting paycheck disclosure.
(j) Maintaining in its employee handbook a discipli-
nary rule that prohibits soliciting or distributing material
during working time or in any work area or resident care
area.
(k) In any like or related manner interfering with, re-
straining, or coercing employees in the exercise of the
rights guaranteed them by Section 7 of the Act.
2. Take the following affirmative action necessary to
effectuate the policies of the Act.
(a) Within 14 days from the date of this Order, offer
Lisa Jochims full reinstatement to her former job or, if
that job no longer exists, to a substantially equivalent
position, without prejudice to her seniority or any other
rights or privileges previously enjoyed.
(b) Make Lisa Jochims whole for any loss of earnings
and other benefits suffered as a result of the discrimina-
tion against her, computed on a quarterly basis from the
date of discharge to the date of a proper offer of rein-
statement, less any net interim earnings, as prescribed in
F. W. Woolworth Co., 90 NLRB 289 (1950), plus interest
as computed in New Horizons for the Retarded, 283
NLRB 1173 (1987).
WILSHIRE AT LAKEWOOD
145
(c) Within 14 days from the date of this Order, remove
from its files any reference to the unlawful termination of
Lisa Jochims, and within 3 days thereafter, notify Lisa
Jochims in writing that this has been done and that the
termination will not be used against her in any way.
(d) Rescind the disciplinary rules quoted above, re-
move them from the employee handbook, and within 14
days from the date of this Order, advise employees in
writing that the rules are no longer being maintained or
enforced.
(e) Preserve and within 14 days of a request, or such
additional times the Regional Director may allow for
good cause shown, provide at a reasonable place desig-
nated by the Board or its agents, all payroll records, so-
cial security payment records, timecards, personnel re-
cords and reports, and all other records, including an
electronic copy of such records if stored in electronic
form, necessary to analyze the amount of backpay due
under the terms of this Order.
(f) Within 14 days after service by the Region, post at
its Lee’s Summit, Missouri facility copies of the attached
notice marked “Appendix.”12
Copies of the notice, on
forms provided by the Regional Director for Region 17,
after being signed by the Respondent’s authorized repre-
sentative, shall be posted by the Respondent and main-
tained for 60 consecutive days in conspicuous places
including all places where notices to employees are cus-
tomarily posted. Reasonable steps shall be taken by the
Respondent to ensure that the notices are not altered,
defaced, or covered by any other material. In the event
that, during the pendency of these proceedings, the Re-
spondent has gone out of business or closed the facility
involved in these proceedings, the Respondent shall du-
plicate and mail, at its own expense, a copy of the notice
to all current employees and former employees employed
by the Respondent at any time since February 22, 2002.
(g) Within 21 days after service by the Region, file
with the Regional Director a sworn certification of a re-
sponsible official on a form provided by the Region at-
testing to the steps that the Respondent has taken to com-
ply.
CHAIRMAN BATTISTA, dissenting in part.
My colleagues find, contrary to the judge, that the Re-
spondent’s “weekend supervisor,” Lisa Jochims, is not a
statutory supervisor. They, therefore, conclude that the
Respondent violated the Act by terminating Jochims for
engaging in protected activity. Contrary to my col-
12 If the Order is enforced by a judgment of a United States court of
appeals, the words in the notice reading “posted by Order of the Na-
tional Labor Relations Board” shall read “Posted Pursuant to a Judg-
ment of the United Stated Court of Appeals Enforcing an Order of the
National Labor Relations Board.”
leagues, I find that the record establishes that Jochims
possessed supervisory authority, and, thus, Jochims’ ac-
tivity was not protected under Section 7 of the Act.
As the judge found, Jochims exercised supervisory au-
thority in several ways. Jochims was the Respondent’s
weekend supervisor, and in that capacity had the author-
ity to correct employees if they did something wrong at
work.1 Further, she had the authority to make an inde-
pendent determination of whether to take the step of a
disciplinary writeup. If she decided to do so, the writeup
would be placed in the employee’s file. These writeups
are the first step in the disciplinary process, and become
a permanent part of the employee’s personnel file.
The cases of Azusa Ranch Market, 321 NLRB 811,
812–813 (1996), and Passavant Health Center, 284
NLRB 887, 889 (1987), cited by my colleagues, are dis-
tinguishable. In Azusa Ranch, supra, there was no evi-
dence showing the significance of the written warnings at
issue. By contrast, in the instant case, the warnings con-
stitute the first step in the disciplinary process. In Passa-
vant, surpa, the evidence failed to show anything more
than the fact that after an employee received an unspeci-
fied number of written warnings, the employer’s director
of nursing might consider whether disciplinary action
was warranted.
My colleagues also seek to diminish the significance
of these writeups because of the fact that certain charge
nurses, not alleged to be supervisors, may have also writ-
ten up employees’ infractions. Since there is no conten-
tion that these nurses are statutory supervisors, we do not
pass on whether they too are supervisors. However, this
does not render irrelevant the point that Jochims’ acts of
writing up employee infractions is a further indicium of
her supervisory status.
Additionally, the record contains two examples of
situations where Jochims actively participated in discus-
sions with other managers about incidents of employee
misconduct. In both situations, the discussion involved
the decision to send home the employee who had en-
gaged in the misconduct.2
The record also establishes that Jochims has the au-
thority to permit employees to leave their shift early.
This was demonstrated on two occasions. Both times,
1 My colleagues say that Jochims did not use independent judgment
in this respect. There is nothing to suggest that Jochims checked with
anyone before directing that corrective action be taken.
2 My colleagues suggest that Jochims simply reported the facts of the
misconduct, and made no recommendation. However, Jochims exer-
cised independent judgment to inform higher management about the
problem. Her decision prompted that which followed.
My colleagues also say that a determination of “flagrant” miscon-
duct does not involve use of independent judgment. I believe that it
does. That is, what one person views as flagrant, another may not.
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
146
the employee involved came to Jochims and informed
her of a family emergency at home. On each occasion,
the employee asked Jochims for permission to leave
work early, and Jochims independently decided to grant
the request.3
In addition, the record shows that Jochims evaluated
an employee’s performance. This evaluation determined
that the employee had successfully completed her 90-day
probationary period. My colleagues contend that the
evaluation is of little significance, finding it to be a mere
isolated occurrence. That may be if it stood alone. How-
ever, it is at least another piece of evidence which, when
added to the others, supports the proposition that Jochims
is a supervisor.4
Finally, the record demonstrates that Jochims addition-
ally possessed secondary indicia of supervisory author-
ity. Jochims had a supervisory title, was the highest
ranking employee when she worked at the Respondent’s
facility, was paid more than the other personnel who
worked with her at the Respondent’s facility, and at-
tended managerial meetings. Clearly, these facts—when
considered together with the other indicia discussed
above—add further support to the finding that Jochims is
a supervisor.
In sum, the record establishes that Jochims played a
significant role in the disciplinary process, had the au-
thority to send employees home early, was involved in
employee evaluations, and possessed several secondary
indicia of supervisory status.5 These facts warrant a find-
ing that Jochims was a statutory supervisor, and that her
circulation of the petition did not constitute protected
3 Thus, the cases cited by my colleagues, Alois Box Co., 326 NLRB
1177, 1178 (1998), enfd. 216 F.3d 69 (D.C. Cir. 2000), and Bowne of
Houston, Inc., 280 NLRB 1222, 1223 (1986), are clearly distinguish-
able. In Alois Box, the employee whose supervisory status was at issue
did not engage in any conduct rising to the level of that exercised by
Jochims. The employee served only as a “conduit for management
instructions” and had no authority to make independent decisions af-
fecting other employees. Thus, although the employee once told an
injured employee to seek medical assistance, that was something that
any senior employee of that employer was expected to do. Further,
although this employee told a fellow employee that if he did not do his
job properly he would be sent home, the remark was at most evidence
of what could happen to the employee. It did not show that the alleged
supervisor had the power to send the employee home or the power to
effectively recommend same. In Bowne, supra, the Board found that
the record evidence failed to demonstrate that the exercise of authority
involved independent judgment sufficient to establish supervisory
authority. For example, there was no evidence, as there is here, of the
exercise of independent judgment in the disciplinary process.
4 Contrary to the views of my colleagues, a determination that an
employee has passed or failed her probationary period has employment
consequences.
5 In view of these findings, I find it unnecessary to pass on the
judge’s finding that Jochims exercised independent judgment in direct-
ing the work of other employees.
activity. Consequently, her termination, and the Respon-
dent’s other conduct taken in response to her circulation
of the petition, did not violate Section 8(a)(1) of the Act
as alleged.
MEMBER WALSH, dissenting in part.
Contrary to my colleagues and the judge, I agree with
the General Counsel that the Respondent’s handbook
rule prohibiting “[a]bandoning your job by walking off
the shift without permission of your [s]upervisor or
[a]dministrator” violates Section 8(a)(1) of the Act.
The judge dismissed this allegation because he found
that the rule is “not intended as a prohibition against
strikes or concerted activity” but rather is intended to
protect nursing home patients from employees who
might leave them to fend for themselves. The judge
opined that the Respondent would be negligent not to
maintain such a rule. He added that employees who
leave a nursing home patient without adequate care are
guilty of conduct that is “indefensible.” My colleagues
adopt the judge’s findings. I agree that a nursing home
must be permitted to protect its patients against neglect,
but I disagree with my colleagues’ finding that the Re-
spondent’s rule is lawful. Instead, I agree with the Gen-
eral Counsel that this rule, even if it was promulgated to
protect patients, goes beyond ensuring that the nursing
home’s operations are protected against foreseeable im-
minent danger, and, therefore, is an unlawful restriction
on employee strike activity.
“The Act protects the right of employees to engage in
concerted activities, including the right to strike without
prior notice.” Bethany Medical Center, 328 NLRB 1094
(1999). The right to strike is not absolute, but a strike
does not lose its protection merely because adequate ad-
vance notice is not given. International Protective Ser-
vices, 339 NLRB 701, 702 (2003); Mc-Clendon Electri-
cal Services, 340 NLRB 613 (2003). Although advance
notice of a strike is not required by the NLRA, strikers
may lose the protection of the Act if they fail “to take
reasonable precautions to protect the employer’s opera-
tions from such imminent danger as foreseeably would
result from their sudden cessation of work.” Interna-
tional Protective Services, supra. Thus, a strike, even
without advance notice, would be protected unless immi-
nent danger would foreseeably result from it and the
strikers do not take reasonable precautions to prevent
such danger.
The Respondent’s rule on its face requires not only ad-
vance notice of any walkout but also managerial permis-
sion to participate, even if the walkout would not result
in “imminent danger.” Because strikes without advance
notice may be protected by the Act, a general rule pro-
hibiting walking off the job without permission (regard-
WILSHIRE AT LAKEWOOD
147
less of whether such walkout would “foreseeably” result
in “imminent danger”) can reasonably be read to prohibit
protected strike activity.
The judge and my colleagues focus on the intent of the
rule rather than its likely chilling effect. I agree that the
rule may have been well intentioned. However, in evalu-
ating the legality of such rules, intent is not the appropri-
ate inquiry. Rather, “the appropriate inquiry is whether
the rules would reasonably tend to chill employees in the
exercise of their Section 7 rights.” Lafayette Park Hotel,
326 NLRB 824, 825 (1998). Because the Respondent’s
rule can reasonably be read to prohibit protected strike
activity, it has a reasonable tendency to chill employees
in the exercise of their Section 7 rights. Accordingly, the
rule violates Section 8(a)(1) of the Act.
APPENDIX
NOTICE TO EMPLOYEES
POSTED BY ORDER OF THE
NATIONAL LABOR RELATIONS BOARD
An Agency of the United States Government
The National Labor Relations Board has found that we vio-
lated Federal labor law and has ordered us to post and obey
this notice.
FEDERAL LAW GIVES YOU THE RIGHT TO
Form, join, or assist a union
Choose representatives to bargain with us on
your behalf
Act together with other employees for your bene-
fit and protection
Choose not to engage in any of these protected
activities.
WE WILL NOT terminate you for engaging in protected
concerted activities.
WE WILL NOT tell you that you are terminated for en-
gaging in protected concerted activities.
WE WILL NOT interrogate you concerning your own or
others’ protected concerted activities.
WE WILL NOT create the impression that your protected
concerted activities are under surveillance.
WE WILL NOT disparately prohibit you from telephon-
ing nurses at the facility.
WE WILL NOT disparately enforce our no-solicita-
tion/no-distribution rule.
WE WILL NOT maintain in our employee handbook a
disciplinary rule that prohibits the misrepresentation of a
material fact in an attempt to obtain a benefit or advan-
tage.
WE WILL NOT maintain in our employee handbook a
disciplinary rule prohibiting making a false or malicious
statement about a resident, employee, supervisor, or the
Company.
WE WILL NOT maintain in our employee handbook a
disciplinary rule that prohibits paycheck disclosure.
WE WILL NOT maintain in our employee handbook a
disciplinary rule that prohibits soliciting or distributing
material during working time or in any work area or resi-
dent care area.
WE WILL NOT in any like or related manner interfere
with, restrain, or coerce our employees in their activities
protected by the Act.
WE WILL, within 14 days of this Order offer Lisa
Jochims full reinstatement to her former job, or if that
job no longer exists, to a substantially equivalent posi-
tion, without prejudice to her seniority or any other rights
or privileges previously enjoyed.
WE WILL make whole Lisa Jochims for any losses of
earnings and other benefits she may have suffered be-
cause of her unlawful discharge.
WE WILL, within 14 days from the date of the Board’s
Order, remove from our files any reference to the unlaw-
ful termination of Lisa Jochims, and WE WILL, within 3
days thereafter, notify her in writing that this has been
done and that the termination will not be used against her
in any way.
WE WILL rescind the disciplinary rules quoted above,
remove them from the employee handbook, and within
14 days from the date of the Board’s Order, advise you in
writing that the rules are no longer being maintained or
enforced.
WILSHIRE AT LAKEWOOD
David A. Nixon, for the General Counsel.
Stanley E. Craven, of Overland Park, Kansas, for the Respon-
dent.
DECISION
STATEMENT OF THE CASE
GREGORY Z. MEYERSON, Administrative Law Judge. Pursu-
ant to notice, I heard this case in Overland Park, Kansas, on
May 7, 2002. Lisa Jochims, an individual (Jochims or the
Charging Party), filed an original, an amended, and a second
amended unfair labor practice charge in this case on February
25 and April 9 and 15, 2002, respectively. Based on that
charge as amended, the Regional Director for Region 17 of the
National Labor Relations Board (the Board) issued a complaint
on April 9, and an amended complaint on April 15, 2002, re-
spectively. The complaint as amended alleges that Wilshire at
Lakewood (Respondent or the Employer) violated Section
8(a)(1) of the National Labor Relations Act (the Act). The
Respondent filed a timely answer to the complaint as amended
denying the commission of the alleged unfair labor practices.
All parties appeared at the hearing, and I provided them with
the full opportunity to participate, to introduce relevant evi-
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
148
dence, to examine and cross-examine witnesses, and to argue
orally and file briefs. Based on the record,1 my consideration
of the briefs filed by counsel for the General Counsel and coun-
sel for the Respondent, and my observation of the demeanor of
the witnesses,2 I now make the following
FINDINGS OF FACT
I. JURISDICTION
The complaint alleges, the answer admits, and I find that the
Respondent is a corporation, which has maintained residential
care facilities providing long-term nonacute health care services
to residents at various locations in metropolitan Kansas City,
including a facility located in Lee’s Summit, Missouri (the
Respondent’s facility), which is the only facility involved in
this case. During the 12-month period ending December 31,
2001, the Respondent, in the course and conduct of its business
operations, derived gross revenues in excess of $100,000; and
during the same period of time, the Respondent purchased and
received at its facility in Lee’s Summit, Missouri, goods and
materials valued in excess of $10,000 directly from points out-
side the State of Missouri.
Accordingly, I conclude that the Respondent is now, and at
all times material has been, an employer engaged in commerce
within the meaning of Section 2(2), (6), and (7) of the Act.
II. ALLEGED UNFAIR LABOR PRACTICES
A. The Dispute
It is alleged in the complaint that the Respondent discharged
Jochims on February 22, 2002,3 because she engaged in pro-
tected concerted activity. Specifically, the General Counsel
alleges that the Charging Party was discharged because she
circulated a petition among her fellow nurses complaining
about a management proposal to have the nurses periodically
perform the duties of nursing assistants. The Respondent ac-
knowledges terminating Jochims because of her involvement
with the petition. However, the Respondent contends that
Jochims was a supervisor within the meaning of the Act and,
therefore, her actions in circulating the petition did not consti-
tute protected activity. It is the position of the General Counsel
that Jochims was a statutory employee. The General Counsel
also alleges in the complaint that the Respondent interrogated
Jochims and other employees, treated her in a disparate fashion,
and created the impression that she and other employees were
under surveillance, all as a result of their activity in circulating
the petition.
1 Counsel for the General Counsel’s unopposed motion to correct the
record, attached as an appendix to his posthearing brief, is granted and
received into evidence as GC Exh. 15.
2 The credibility resolutions made in this decision are based on a re-
view of the testimonial record and exhibits, with consideration given
for reasonable probability and the demeanor of the witnesses. See
NLRB v. Walton Mfg. Co., 369 U.S. 404, 408 (1962). Where witnesses
have testified in contradiction to the findings herein, I have discredited
their testimony, as either being in conflict with credited documentary or
testimonial evidence, or because it was inherently incredible and un-
worthy of belief.
3 All dates are in 2002, unless otherwise indicated.
While the principal dispute in this case involves the issue of
whether the Charging Party was a supervisor or not, the com-
plaint also alleges that a number of the provisions in the Re-
spondent’s employee handbook are either unlawful on their
face because they curtail employee statutory rights, or have
been disparately applied and enforced in order to prevent em-
ployees from engaging in protected concerted activity. Counsel
for the Respondent does not deny that the employee handbook
provision that prohibits “paycheck disclosure” is unlawful.
However, he denies that there is anything unlawful about any of
those provisions dealing with employee access to the facility,
“rumors and gossip,” job abandonment, misrepresentation,
malicious statements, or solicitation and distribution.4
B. Facts and Analysis
1. Background
The Respondent operates a long-term care facility, providing
both residential care and skilled nursing care to its residents and
patients. On the “nursing home” side of the facility, there are
120 skilled nursing beds. According to Administrator Jim Har-
ralson, the Respondent provides any level of skilled nursing
care needed, including physical therapy, occupational therapy,
speech therapy, nutritional feeding, administration of medica-
tion, and total assistance care. During the time period in ques-
tion, the Respondent employed between 110 and 120 employ-
ees at the facility. Of course, the facility operates 24 hours a
day, 7 days a week. The nursing department is led by a director
of nursing, Wendy Gibson, who is responsible for the entire
nursing staff, including charge nurses, registered nurses (RNs),
licensed practical nurses (LPNs), certified medication techni-
cians, certified nursing assistants (CNAs), nursing assistants
(NAs), and restorative therapists.
The skilled nursing area of the facility has four “halls,” each
of which is under the direction of a charge nurse. The charge
nurse is either a RN or LPN, and the Respondent typically hires
its RNs and LPNs as charge nurses. Harralson testified that a
charge nurse is “in charge” of a hall, meaning that she is “re-
sponsible for the oversight of the CNAs” on her hall and “re-
sponsible for the resident care” on that hall. Of course, RNs
and LPNs are highly skilled professional nurses. CNAs are
much less skilled and typically assist patients with what is re-
ferred to as “activities of daily living.” These would include
feeding, bathing, dressing, and help with the toilet.
Lisa Jochims is a RN who was employed by the Respondent
from August 1999 until February 22, 2002. According to
Jochims, she was hired by Wendy Gibson as a “weekend su-
pervisor.” Jochims testified that Gibson said that “until the
census grew in the facility” that she would also be working as a
charge nurse. Originally, she was scheduled to work every
Saturday and Sunday, from 6:30 a.m. to 2:30 p.m. However, in
November 2000, at her request, her workdays were increased to
include Wednesday and Friday, with the same schedule of
hours on each day. For the most part, Gibson’s testimony was
4 In his posthearing brief, counsel for the General Counsel moves to
formally withdraw the complaint allegation at par. 4(b)(i), which al-
leges the Respondent’s “No Access Rule” to be violative of the Act. I
grant the motion to withdraw this complaint allegation.
WILSHIRE AT LAKEWOOD
149
similar to that of Jochims. Gibson acknowledged that at the
time Jochims was hired she was told her position was that of
weekend supervisor and charge nurse. As a charge nurse, she
would be assigned a floor, but with increased patients and staff
she would ultimately be relieved of the charge nurse duties and
would be exclusively the weekend supervisor. According to
Gibson, this change occurred in early February 2001.
On February 1, 2002, a meeting was called by Jim Harralson
and Wendy Gibson specifically for the nurses employed on the
weekend. Apparently, the CNAs who worked on the weekend
had been complaining about a perceived lack of support they
received from the nurses. Harralson informed the nurses that in
an effort to correct this perception, management was discussing
instituting a “role reversal plan.” Under this plan, nurses would
periodically spend an 8-hour shift performing the work of
CNAs, including assisting patients with their activities of daily
living (ADLs). A number of nurses expressed concern about
this plan, particularly with having to perform the physical as-
pects of assisting patients with their ADLs. Lisa Jochims was
one of the nurses present at this meeting.
Wendy Gibson testified that on February 18 she learned from
Sheila Littrell, assistant director of nursing, that Lisa Jochims
had circulated a petition among the nurses concerning the
nurses having to “work the floor.”5 Later that same day, Gib-
son called nurse Christine Brackenbury and informed her that
Gibson had heard about a petition being circulated by Jochims
concerning nurses working the floor, and wanted to know spe-
cifically what was in the petition. At first, Brackenbury indi-
cated a reluctance to get “in the middle of it,” but when told by
Gibson that if she had signed the petition she was already in-
volved, Brackenbury agreed to tell Gibson about the matter.
According to Gibson, Brackenbury indicated that Jochims had
said that management intended to have each nurse work the
floor 1 day a month, and that extra nurses had been hired to
perform CNA functions. Gibson informed Brackenbury that
this was not going to happen, after which Brackenbury said that
if she had known there was no truth to the story that she would
not have signed the petition.
Following her conversation with Brackenbury, Gibson in-
formed Jim Harralson that Lisa Jochims was circulating an
employee petition protesting any effort to have the nurses work
the floor. According to Harralson, he was “in shock” as he
considered Jochims to be a “part of the management team.” He
directed Gibson to call Jochims and find out what the petition
was all about. Gibson called Jochims at her home on February
18, and told her that Gibson had heard that Jochims had circu-
lated an employee petition among the nurses who worked the
weekend, and asked her to bring the petition in to work for
Gibson to see. For several days thereafter, Jochims was not
scheduled to be at work. However, at Gibson’s request,
Jochims had the petition brought to the facility, apparently by
her husband.
Harralson admitted being very upset by the petition, as man-
agement had not decided to implement the plan being com-
plained about in the petition. He was “disappointed in the
nurses” because they had chosen to sign the petition, rather than
5 This was a reference to the performance of CNAs’ work.
first come to talk with Gibson or himself. In particular, he was
upset with Lisa Jochims because “as a weekend supervisor” she
needed “to be supportive of the management team,” which he
felt she had not been. In fact, he held her responsible for the
petition as, “she had taken the petition around and really caused
some ruckus amongst the weekend staff.” Harralson concluded
that Jochims had created a rift between management and the
nurses, “putting up a wall” to separate them.
After reviewing the petition, Harralson, in consultation with
Gibson, decided to fire Jochims. They met with Jochims on
February 22, at which time they informed her of their decision
to terminate her and gave her an employee disciplinary form
which listed certain specific reasons for the termination. (GC
Exh. 3.) However, it is important to note that the parties stipu-
lated at the hearing that the dispositive issue regarding the le-
gality of the Respondent’s discharge of Lisa Jochims is whether
or not she was a supervisor within the meaning of the Act, and
they agreed that if she was not a supervisor then the Respon-
dent’s discharge of her was violative of the Act. Therefore, the
reasons listed on the termination form are not relevant in de-
termining the legality of Jochims’ discharge. Rather, based on
the stipulation of the parties, I conclude that Jochims’ discharge
was the direct result of her action in circulating the petition.
However, the issue that remains is whether her action consti-
tuted protected concerted activity and, thus, covered by the Act.
Ultimately, this depends on her status as either a statutory su-
pervisor or employee.
On February 22, following the discharge of Jochims, Harral-
son, and Gibson held a meeting with the nurses that had been
previously scheduled. According to Harralson, he told the
nurses that he was upset with them for refusing to work the
floor and help out the CNAs if necessary. He explained that no
decision had yet been made about the role reversal proposal,
and that they were making an issue out of something that might
never happen. He testified that his only reference to the petition
was his stated disappointment that the nurses did not first come
to either Gibson or himself if they had a problem with a man-
agement policy. The only employee witness who testified
about the meeting of February 22, was nurse Angela McLain,
who was called to testify by counsel for the General Counsel.
Unfortunately, I found McLain to be a very poor witness. Her
testimony about the events in question was confusing, contra-
dictory and, to a large extent, incomprehensible. Therefore, I
accord no weight to her testimony.
Harralson testified that following the meeting with the nurses
on February 22, he was approached by Nurse Rebecca Slank-
ard. She informed him that she was sorry for signing the peti-
tion, and had done so only because she had allegedly been
given “false information” regarding wages. Harralson ac-
knowledged asking Slankard “where all this took place,” pre-
sumably meaning the location at which she had signed the peti-
tion. She told him that “it happened around the nurses station.”
Counsel for the General Counsel and counsel for the Re-
spondent entered into a written stipulation that the past practice
at the Respondent’s facility was to permit employees to receive
telephone calls during worktime, as long as there was no abuse
of such privilege by an excessive number or length of calls.
Attached to the stipulation and received into evidence in lieu of
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
150
testimony was the signed statement of Sherry Zans, staffing
coordinator. According to Zans, on February 27, Jochims tele-
phoned the facility asking to speak with nurse Rebecca Russi.
Russi was busy at the time and did not take the call. Russi then
asked Zans to tell Jochims when she called back that Russi did
not want to talk with her and not to call again. Zans informed
Jochims that Russi did not want to talk with her, and further
that she should not call the nurses at work. That was the end of
the conversation. (Jt. Exh. 2.)
In another written stipulation, the parties agreed that it was
the past practice at the Respondent’s facility for employees to
openly engage in solicitation and distribution activities during
worktime and in work areas of the facility in the sale of various
products, including “Avon” products. Further, the parties
agreed that the Respondent was aware of this past practice at
the time of the discharge of Lisa Jochims. (Jt. Exh. 1.)
Finally, it should be noted that the parties stipulated that it is
the Respondent’s practice to distribute its employee handbook
to all employees at or about the time that they are hired. (R.
Exh. 1.)
2. The discharge of Lisa Jochims
As noted above, the parties stipulated that the dispositive is-
sue regarding the legality of Jochims’ discharge is whether or
not she was a supervisor within the meaning of Section 2(11) of
the Act. They further stipulated that if Jochims is found not to
be a supervisor, then the Respondent’s discharge of her was a
violation of the Act. It is the Respondent’s burden to establish
that Jochims was a supervisor within the meaning of the Act.
The Board has long held that the burden of establishing that an
individual is a statutory supervisor without the protection of
Section 7 is to be borne by the party asserting such status. The
Supreme Court approved the Board’s evidentiary allocation, in
its recent paramount decision on the subject of supervisory
status in NLRB v. Kentucky River Community Care, 532 U.S.
706, 710–712 (2001).
The Respondent hires all its nurses, both RNs and LPNs, as
charge nurses. In this capacity, the charge nurse is “in charge”
of a hall, meaning she is responsible for the patient care on that
hall, and is also responsible for directing the CNAs who work
on that hall in the performance of their job duties. Counsel for
the Respondent repeatedly indicated at the hearing and in his
posthearing brief, that the Respondent was specifically not
going to take a position as to whether its charge nurses were
supervisors within the meaning of the Act. He declined to do
so even after the undersigned suggested to him that it would be
appropriate for the Respondent to take a position. In any event,
the Respondent has clearly taken the position that Lisa Jochims
was a supervisor by virtue of her duties and responsibilities as
the “weekend supervisor.”
In my view, there may well be significant evidence to estab-
lish that the Respondent’s charge nurses are in fact supervisors,
as it appears that they responsibly direct the CNAs. Kentucky
River Community Care, supra. However, I need not decide that
issue as the Respondent is not making such a claim. Rather, I
need only decide whether Jochims was a supervisor by virtue of
her job as the “weekend supervisor.” On this basis alone, I
conclude that she was a statutory supervisor.
Section 2(11) of the Act reads as follows:
The term “supervisor” means any individual having authority,
in the interest of the employer, to hire, transfer, suspend, lay
off, recall, promote, discharge, assign, reward, or discipline
other employees, or responsibly to direct them, or to adjust
their grievances, or effectively to recommend such action, if
in connection with the foregoing the exercise of such author-
ity is not of a merely routine or clerical nature, but requires
the use of independent judgment.
It is well established that the enumerated functions in Section
2(11) are to be read in the disjunctive, and the existence of any
of them, regardless of the frequency of their performance, is
sufficient to confer supervisory status. NLRB v. Yeshiva Uni-
versity, 444 US 672 (1980); Queen Mary, 317 NLRB 1303
(1995); and Allen Services Co., 314 NLRB 1060 (1994). In my
view, Lisa Jochims exercised a number of the indicia of super-
visory authority, but most certainly responsibly directed the
weekend nursing staff in the performance of their job duties.
Further, I conclude that her exercise of such authority was not
of a merely routine or clerical nature, but, rather, required the
use of independent judgment. Kentucky River Community
Care, supra.
As the “weekend supervisor,” Jochims was one step above
the charge nurses in the Respondent’s hierarchy. She testified
that on the weekends she “supervised” 15 employees, including
9 CNAs, 2 certified medication technicians, and 4 LPNs, who
were themselves, charge nurses. It is undisputed that on the
weekends, Jochims was the highest ranking of the Respon-
dent’s employees at the facility. While the weekend staff was
provided with the telephone numbers of various managers, in
case of an emergency, it is clear from the testimony of the wit-
nesses, that Jochims was responsible for managing the facility
on the weekend. This included not only patient care and inter-
action with patients’ families, but also issues involving proper
employee staffing, time and attendance, direction of employees
in the performance of their job duties, and reprimanding them
for poor performance. As testified to by nurse Angela McLain,
on the weekends she regarded Jochims as her supervisor.
The most significant evidence of Jochims’ exercise of super-
visory authority comes from her own testimony. She acknowl-
edged being hired as a “supervisor,” and admitted that on the
weekends she “had the authority to oversee the employees.”
Regarding the nine employees that she “supervised” on the
weekends, Jochims had the responsibility and authority to “cor-
rect them” if they did something wrong. The charge nurse
working the shift might also correct the CNAs. However, the
fact that charge nurses, who might also be supervisors, exer-
cised this authority does not detract from the authority exer-
cised by Jochims. Additionally, she had the authority to correct
the work performed by the charge nurses. Although I found
Jochims to be a generally credible witness, she did have a ten-
dency to try and establish distinctions where none existed. This
in an effort to portray herself as having little genuine authority.
Still, on cross-examination she was forced to acknowledge that
where there was a “gross infraction” of residential care, she had
the authority to report the employee’s conduct on a “discipli-
nary form,” even if this employee was a charge nurse. Further,
WILSHIRE AT LAKEWOOD
151
she admitted that she would determine on her own whether or
not an infraction was severe enough to warrant “writing up” an
employee on a disciplinary form, or just letting the matter
“slide.” In fact, numerous disciplinary forms, with various ti-
tles, where Jochims had reported employees for improper be-
havior, were admitted into evidence. (See R. Exhs. 11, 12, 14–
20.) It is, therefore, apparent to the undersigned that not only
did Jochims have the authority to responsibly direct employees
in the performance of their job duties, but to also discipline
them for infractions by writing up a report on their improper
behavior.
Jochims’ actions clearly constituted more than the exercise
of “ordinary professional or technical judgement in directing
less-skilled employees to deliver services in accordance with
employer specified standards.” To the contrary, Jochims exer-
cised “independent judgment” on a regular basis when directing
the work performance of weekend employees, and in deciding
whether to issue, what were essentially, written warnings to
employees. As such, she clearly exercised several of the indi-
cia of supervisory authority. NLRB v. Kentucky River Commu-
nity Care, supra.
There were further examples of Jochims’ exercise of super-
visory authority. On two occasions she orally reported two
weekend employees as being unfit for work. In the most recent
instance, she called the Respondent’s administrator, Jim Harral-
son, and reported that a LPN had come to work drunk. After
explaining the situation to Harralson, Jochims was instructed to
send the employee home. On the earlier occasion, Jochims
reported to the assistant director of nursing, Sheila Littrell, that
a CNA was taking extended breaks and lunch and was failing to
respond to patient call lights. In this instance, as well, after
explaining the situation to Littrell, Jochims was instructed to
send the employee home. While Jochims did not make the
final decision to send the offending employees home, she exer-
cised independent judgment in deciding to immediately report
the employees’ misconduct in detail to higher management.
While Jochims testified that she did not have the authority to
allow employees to leave work early, she gave several exam-
ples where she did exactly that. On two occasions, employees
came to her expressing a need to leave work early because of
health problems with their young children. In each instance,
Jochims permitted their early departure without first having to
check with higher management. Further, although Jochims did
not normally prepare employee evaluations, she did so on one
occasion for employee Jamie Shatto, a certified medicine tech-
nician, who worked weekends. Wendy Gibson asked Jochims
to prepare the employee’s 90-day evaluation, because Gibson
was not familiar with Shatto. Jochims filled out those portions
of the evaluation she was able to, based on her observations of
Shatto’s job performance, and she signed the form as Shatto’s
supervisor. (R. Exh. 13.)
It is interesting to note, that while Jochims acknowledged
that as the “weekend supervisor” she was required “to make
sure that [employees] were doing their designated tasks under
their job description;” she also admitted that management criti-
cized her on a number of her performance reviews for not exer-
cising her authority as strongly as management would have
liked her to have done it. (R. Exhs. 8, 9, and 10.) While the
perception of others is certainly not dispositive of the issue of
supervisory status, it is instructive to consider that apparently
all those involved with her viewed Jochims as a supervisor.
The weekend employees interacted with her as their supervisor.
Management gave her supervisory responsibility, and was con-
cerned that she did not always exercise the authority that she
possessed to the extent they wanted her to. Even Jochims con-
tinually referred to herself with the title of supervisor. While a
title by itself proves little, I am of the opinion that she did be-
lieve herself to be a true supervisor, at least until she realized
that a finding of supervisory status would leave her unprotected
for her actions in circulating the petition. It then became con-
venient for her to be an employee, rather than a supervisor.
After all, Jochims testified that she attempted on a number of
occasions to obtain specific direction from management on how
to better perform her “supervisory duties.” She even went so
far as to write Wendy Gibson that, “I would appreciate any
suggestions on how I can be a more effective supervisor.”
Clearly, this was the comment of someone who, at the time,
genuinely believed herself to be a supervisor.
In addition to the perception of supervisory status and the ti-
tle of “weekend supervisor,” there are other so-called “secon-
dary indicia” which the Board sometimes looks to in determin-
ing whether a particular individual is a supervisor within the
meaning of the Act. In the case at hand, these include the evi-
dence that Jochims attended management meetings (GC Exh.
9), and was paid more than any other charge nurse. NLRB v.
Chicago Metallic Corp., 794 F.2d 527 (9th Cir. 1986), enf. in
part 275 NLRB 871 (1995); Typographical Union Local 101
(Columbia), 220 NLRB 1173 (1975); and Liquid Transporters,
250 NLRB 1421 (1980).
Therefore, for the reasons set forth above, I conclude that
Lisa Jochims was a statutory supervisor at the time that she
circulated the petition regarding nurses working the floor.
While this action was obviously concerted, Jochims was not
protected by Section 7 of the Act because of her supervisory
status. It is clear from the evidence and the parties’ stipulations
that Jochims was discharged principally because of her in-
volvement with the petition. Never the less, since she was a
statutory supervisor, the Respondent’s discharge of Jochims
was not a violation of the Act. Accordingly, I shall recommend
dismissal of paragraph 5 of the amended complaint.
3. Interrogating employees
Paragraph 4(a)(i) of the amended complaint alleges that on
February 18, on two separate occasions, Wendy Gibson inter-
rogated employees concerning their or other employees’ activi-
ties in the solicitation of employees to sign a petition. This, of
course, refers to the petition in protest of the proposal that
nurses work the floor. However, in his posthearing brief, coun-
sel for the General Counsel indicates that the second reference
in this complaint paragraph to Wendy Gibson should actually
be to Jim Harralson, and the date of this alleged second interro-
gation should actually be February 22. Counsel argues that
“the error entails a mere ministerial matter concerning names.”
I am in agreement, as the Respondent is in no way prejudiced
by substituting the names of these management officials, and
by moving the date of the alleged second incident by 4 days.
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
152
The Respondent is not prejudiced because the matter has been
fully litigated, with Jim Harralson actually testifying about the
event in question. The allegations in the amended complaint
are certainly broad enough to encompass these changes.
As was noted above, Wendy Gibson called nurse Christine
Brackenbury on February 18. Gibson informed Brackenbury
that she had heard about a petition being circulated by Lisa
Jochims concerning nurses working the floor, and Gibson
wanted to know specifically what was in the petition. Bracken-
bury indicated a reluctance to get involved, but was told by
Gibson that if she had signed the petition that she was already
involved. At that point, Brackenbury informed Gibson that
Jochims had said that management intended to have each nurse
work the floor 1 day a month, and that extra nurses had been
hired to perform CNA functions. Gibson told Brackenbury that
this was not going to happen, after which Brackenbury said that
if she had known there was no truth to the story that she would
not have signed the petition.
It is clear that the employees who circulated, signed, and/or
solicited other employees to sign the petition were engaged in
protected concerted activity under Section 7 of the Act. In
questioning Brackenbury about her involvement with the peti-
tion, Gibson was interfering with, restraining and coercing
Brackenbury in the exercise of her Section 7 rights. This con-
versation was particularly coercive, as Brackenbury had ex-
pressed a desire not to get involved (meaning not to furnish
information), only to be told by Gibson, the director of nursing,
that she was already involved. Under the circumstances sur-
rounding this conversation, I am of the view that Gibson’s in-
terrogation of Brackenbury, as alleged in paragraph 4(a)(i) of
the amended complaint, constituted a violation of Section
8(a)(1) of the Act. Sunnyvale Medical Clinic, 277 NLRB 1217
(1985); and Rossmore House, 269 NLRB 1176 (1984).
However, I do not believe that Harralson’s conversation with
nurse Rebecca Slankard on February 22, constituted unlawful
interrogation, as alleged by counsel for the General Counsel.
Slankard approached Harralson, following the meeting man-
agement held with the nurses. According to the unrebutted
testimony of Harralson, Slankard told him that she was sorry
for signing the petition, and had done so only because she had
allegedly been given “false information” regarding wages. The
only question Harrslson acknowledged asking Slankard was,
“where all this took place,” apparently meaning the location at
which she had signed the petition. She replied that “it hap-
pened around the nurses station.” In my view, this conversa-
tion, which was initiated by Slankard, did not rise to the level
of “interrogation.” There was nothing in Harralson’s single
question to Slankard about where she signed the petition which
could be reasonably construed as interfering with, restraining,
or coercing Slankard in the exercise of her Section 7 rights.
Sunnyvale, supra; Rossmore House, supra.
Therefore, under
the circumstances surrounding this conversation, I find no in-
dependent violation of Section 8(a)(1) of the Act.
4. Informing employee she was discharged for
protected activity
Paragraph 4(a)(ii) of the amended complaint alleges that on
February 22, Wendy Gibson told an employee that she was
being discharged because of her activity in soliciting other em-
ployees to engage in protected concerted activity. At the hear-
ing, the parties stipulated that the “employee” referred to in that
allegation was Lisa Jochims. Further, they stipulated that if
there was a finding that Jochims was a statutory employee, then
the Respondent conceded that it violated the Act as alleged.
The protected concerted activity referred to was, of course, the
solicitation of employee signatures on the petition protesting
the proposal to have nurses work the floor. However, as dis-
cussed above, I have found that Jochims was a statutory super-
visor, without the protection of the Act. Concomitantly, it fol-
lows that there was no violation of Section 8(a)(1) of the Act
when Gibson informed Jochims on February 22, that she was
being discharged principally because of her involvement in
circulating the petition and soliciting the nurses to sign the
document.
In his posthearing brief, counsel for the General Counsel
raises for the first time an allegation that Wendy Gibson com-
mitted the same violation of the Act as complained of in this
complaint paragraph when at a meeting of the nurses that she
conducted on February 22, she told the assembled nurses she
was “very mad” about the petition and “Lisa was let go for that
reason.” Apparently, counsel is basing this allegation on the
testimony of nurse Angela McLain. However, as noted above,
I found McLain to be a very poor witness. Her testimony about
the events in question was confusing, contradictory and, to a
large extent, incomprehensible. Therefore, I accord no weight
to her testimony.
In any event, even assuming the words in question were ut-
tered by Gibson to the assembled nurses, the allegation is being
raised too late to constitute a basis for a finding that the Act has
been violated. The complaint paragraph alleges that a single
employee was told something by Gibson. Further, the parties
stipulated at the hearing that the employee involved was Lisa
Jochims. Having entered into that stipulation, counsel for the
General Counsel cannot, thereafter, fairly attempt to add other
“employees” who were allegedly affected by Gibson’s state-
ment. To permit the General Counsel to so amend the com-
plaint would be to certainly prejudice the Respondent who has
had no opportunity to offer any rebutting evidence. Counsel for
the Respondent relied on the stipulation to conclude that only a
single employee, Lisa Jochims, was involved in this allegation.
To allow the General Counsel, at this late date, to ignore the
stipulation and amend the complaint would be fundamentally
unfair to the Respondent, which would have relied on the stipu-
lation to its detriment. This would constitute a denial of due
process. Accordingly, I shall recommend dismissal of para-
graph 4(a)(ii) of the amended complaint.6
6 In his posthearing brief, counsel for the General Counsel alleges
for the first time the contention that the Act was violated when on Feb-
ruary 22, at the group meeting with the nurses, Wendy Gibson stated
that she “did not ever want to see them do anything like that again,”
referring to the petition. This allegation is based on the testimony of
Angela McLain, who I have found to be an incredible witness. Because
of the unreliable nature of this testimony, and the failure to previously
raise the issue and provide the Respondent with an opportunity to offer
rebutting evidence, I conclude there is insufficient evidence to find a
violation of the Act.
WILSHIRE AT LAKEWOOD
153
5. Disparate restriction on telephone use
Paragraph 4(a)(iii) of the amended complaint alleges that on
February 27, Sherry Zans, staffing coordinator, imposed a dis-
parate restriction upon an employee’s telephoning other em-
ployees at the Respondent’s facility. Counsel for the General
Counsel, in his posthearing brief, identifies that “employee” as
Lisa Jochims. He references Joint Exhibit 2, by which the par-
ties stipulated that the established practice at the Respondent’s
facility was to permit employees to receive telephone calls
during worktime, as long as there was no abuse of such privi-
lege by an excessive number or length of calls. Further, the
parties stipulated that an attached memo from Sherry Zans
should be admitted into evidence in lieu of testimony. By this
memo, Zans acknowledged that, pursuant to a request from
Nurse Rebecca Russi, Zans informed Jochims that Russi did
not want to talk with her, and further advised Jochims that she
should not call the nurses at work. Counsel for the General
Counsel contends that the Respondent was attempting to pre-
vent Jochims from calling nurses at work in an effort to restrict
the protected concerted activity of the nurses.
However, as noted above, I have found Jochims not to be an
“employee,” but, rather, a statutory supervisor. As a supervi-
sor, she was unprotected by the Act, and remained equally un-
protected as a former supervisor. That was her status on Febru-
ary 27, 5 days following her discharge. While it does appear
that the Respondent, through its supervisor Zans, was attempt-
ing to restrict Jochims’ telephone access to the nurses while
they were at work, I am of the view that this was not disparate
treatment since Jochims was not an “employee.” Jochims was
simply not protected by the Act. The term “protected concerted
activity” implies “employees” acting in concert. But, a nurse
talking by telephone with a former supervisor is not talking
with another “employee,” and, thus, not engaged in concerted
activity, protected or otherwise. Further, as to Rebecca Russi,
it does appear that she instructed Zans to tell Jochims that she
was not interested in talking with her. The Respondent is cer-
tainly not responsible for its nurses being unwilling to talk with
Jochims.
Accordingly, I do not believe that the statements of Sherry
Zans during her conversation with Lisa Jochims on February 27
constituted a violation of the Act. I shall, therefore, recom-
mend dismissal of paragraph 4(a)(iii) of the amended com-
plaint.
6. Impression of surveillance
In paragraph 4(a)(iv) of the amended complaint, it is alleged
that the Respondent created an impression among its employees
that their concerted activities were under surveillance. Specifi-
cally, counsel for the General Counsel contends that on Febru-
ary 18, Wendy Gibson spoke by telephone separately with
Nurse Christine Brackenbury and with Lisa Jochims and ques-
tioned them about the petition. The telephone conversation
between Gibson and Brackenbury is set forth in detail earlier in
this decision. In substance, Gibson asked Brackenbury what
she knew about the petition. The questions directed to Brack-
enbury would have caused her to logically conclude that man-
agement had not yet received a copy of the petition. Further, it
would have been reasonable for Brackenbury to conclude from
Gibson’s questions that her protected concerted activities were
under surveillance by management.
The Board has held that employees should be free to partici-
pate in union organizing campaigns without the fear that mem-
bers of management are peering over their shoulders, taking
note of who is involved in union activities and in what particu-
lar ways. Flexsteel Industries, 311 NLRB 257 (1993). Further,
the test for determining whether an employer has created an
impression of surveillance is whether the employee would rea-
sonably assume from the statement in question that his union
activities have been placed under surveillance. Tres Estrellas
de Oro, 329 NLRB 50, 51 (1999); and United Charter Service,
306 NLRB 150 (1992). While these cases involved employees
engaged in union activity, the Board’s holding would be no less
applicable to employees engaged in protected concerted activ-
ity. Either way, the freedom employees have to engage in Sec-
tion 7 rights should be unrestrained by an employer’s surveil-
lance of their activity or the impression of surveillance.
Accordingly, I conclude that the Respondent violated Sec-
tion 8(a)(1) of the Act when Wendy Gibson questioned Chris-
tine Brackenbury about the petition on February 18, as alleged
in paragraph 4(a)(iv) of the amended complaint. However, I do
not find the Act to have been violated when Gibson questioned
Lisa Jochims about the petition on the same date. As a statu-
tory supervisor, Jochims was unprotected by the Act.
7. Rule prohibiting rumors and gossip
It is alleged in paragraph 4(b)(ii) of the amended complaint
that the Respondent has unlawfully maintained in its employee
handbook a rule prohibiting “rumors and gossip” within the
facility.7 (See R. Exh. 1, p. 19.) Counsel for the General Coun-
sel contends that the language of this rule is vague, broad, and
ambiguous, and would, therefore, have a reasonable tendency
to inhibit employees from freely engaging in union or protected
concerted activity. On the other hand, counsel for the Respon-
dent argues that an employer rule against spreading gossip is
not a per se violation of the Act, and that there is no allegation
or evidence of any disparate application of the rule.
In my view, the rule in question is not vague, broad, or am-
biguous, and could not reasonably be misconstrued by employ-
ees. The handbook rule is written in plain and simple English,
which should be understandable to anyone who is literate in the
English language. It asks employees “not to participate in ru-
mors and gossip . . . that could cause any type of damage to the
facility or anyone employed by the facility.” Further, it states
that disciplinary action could be instituted against an employee
whose statements “slander or cause pain to anyone with a mali-
cious intent.” How such a statement could be reasonably mis-
construed by employees to restrict or inhibit their Section 7
rights simply escapes the undersigned. It is neither logical nor
reasonable to conclude that the rule in question would cause
employees to refrain from either union or protected concerted
activity.
7 The amended complaint alleges that since August 26, 2001, the Re-
spondent has maintained a number of rules in its employee handbook,
which on their face curtail employee statutory rights. In its answer, the
Respondent admits that the employee handbook contains the rules as
alleged, but denies that these provisions violate the Act.
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
154
Of particular importance is the reference in the rule to “mali-
cious intent.” While the Board has held that it is overly broad
and restrictive for an employer to prohibit merely “false”
statements, the same is not true for a prohibition against “mali-
cious” statements. American Cast Iron Pipe Co., 234 NLRB
1126 (1978), enfd. 600 F.2d 132 (8th Cir. 1979). The term
“malicious intent” denotes deliberate conduct sufficiently egre-
gious to alert employees that such conduct will not be tolerated.
Any employee should reasonably read such language as not
including what would be understood to constitute protected
activity. I am of the view that the term “malicious intent” in
the rule in question is sufficiently clear to remove the prohibi-
tion from being considered overly broad or restrictive of em-
ployees’ Section 7 rights.
The Respondent has a legitimate interest in ensuring, to the
extent possible, that employees and managers are not offended
by malicious rumors or gossip. It appears to me that is what the
rule at issue is intended to do. Further, there is absolutely no
contention that the rule has been enforced in a disparate fash-
ion, as would restrict protected activity. There is simply no
basis to conclude that the rule, as it appears in the handbook,
would reasonably have a chilling effect on the employees’ Sec-
tion 7 rights. Accordingly, I find that the rule does not consti-
tute a violation of Section 8(a)(1) of the Act, and I recommend
that paragraph 4(b)(ii) of the amended complaint be dismissed.
8. Rules prohibiting employees from walking off the
job and from misrepresenting a fact to obtain a benefit
Paragraph 4(b)(iii) of the amended complaint alleges that the
prohibitions against two specific types of employee infractions,
as set forth in the Respondent’s employee handbook, constitute
separate violations of Section 8(a)(1) of the Act. The two in-
fractions that are prohibited, and which may result in suspen-
sion and discharge, are job abandonment, and the misrepresen-
tation of a material fact in an attempt to obtain a benefit or ad-
vantage. (See R. Exh. 1, p. 34.)
Counsel for the General Counsel contends that a rule which
prohibits “[a]bandoning your job by walking off the shift with-
out permission of your [s]upervisor or [a]dministrator,” consti-
tutes an unlawful restriction on employee strike activity. How-
ever, I am of the opinion that the cases cited by counsel in his
posthearing brief are inapposite to the matter at hand.8
The
holding in those cases is merely that an employer may not pro-
hibit employees from engaging in a “concerted” work stoppage,
which would be considered protected concerted activity under
Section 7 of the Act. The rule complained of in this case does
not seek to restrict concerted action by employees, but only
seeks to prevent an employee from “abandoning” his job by
walking off the shift without permission. There is nothing in
the rule as would prohibit employees from engaging in con-
certed activity, including a strike, in a effort to collectively
improve their wages, hours, or working conditions.
One should not lose sight of the fact that the Respondent is
operating a nursing home with many elderly patients who are
sick or infirm. I am in agreement with the contention of coun-
8 Bethany Medical Center, 328 NLRB 1094, 1101 (1999); and
Walker Methodist Residence, 227 NLRB 1630 (1977).
sel for the Respondent that the rule in question is not intended
as a prohibition against strikes or concerted activity, but, rather,
as a prohibition against nursing care employees leaving resi-
dents to fend for themselves without advising a supervisor. In
truth, the Respondent would be negligent in its duty to its pa-
tients not to maintain such a rule. Further, any employee whose
conduct was so egregious as to simply leave a nursing home
patient without adequate care should be considered to have
“abandoned” his job. Such conduct is not entitled to the protec-
tion of the Act. It has long been held that some employee con-
duct, even if concerted in nature, loses the protection of the Act
when the conduct in question is “indefensible.” NLRB v. Wash-
ington Aluminum Co., 370 U.S. 9 (1962). Clearly, leaving a
nursing care patient without adequate care would constitute
indefensible behavior.
I conclude that a reasonable reading of the rule prohibiting
an employee from abandoning his job by walking off a shift
without permission would not restrict employees from engaging
in a strike or concerted work stoppage. Accordingly, I find that
the rule in question does not violate Section 8(a)(1) of the Act.
Regarding the rule prohibiting the misrepresentation of a ma-
terial fact in an attempt to obtain a benefit or advantage, coun-
sel for the General Counsel contends in his posthearing brief
that the rule illegally chills employee protected activity. Coun-
sel advances the same theory as he did for the rule prohibiting
“rumors and gossip.” Further, he argues that the Respondent
may not discipline employees for their being erroneous in their
disparagement or discussions relating to protected activities.
As to the language in this rule, I am in agreement with the
General Counsel. The rule is a per se violation of the Act. It
requires the employees to interpret what constitutes a “misrep-
resentation of a material fact.” The language fails to define the
area of permissible conduct in a manner clear to employees
and, thus, may cause employees to refrain from engaging in
protected activity. Lafayette Park Hotel, 326 NLRB 824, 828
(1998); and Spartan Plastics, 269 NLRB 546, 552 (1984). The
rule illegally chills the Section 7 rights of the employees, as
they are threatened with discipline if they are simply erroneous
in any disparagement or discussions that they may have relating
to protected activity. NLRB v. Washington Aluminum Co.,
supra. Employees would likely find this language vague and
ambiguous, and the burden of interpreting whether the rule
prohibits certain protected activity should not rest with them.
Accordingly, I conclude that the rule that prohibits a
“[m]isrepresentation of a material fact in an attempt to obtain a
benefit or advantage,” as alleged in paragraph 4(b)(iii) of the
amended complaint, violates Section 8(a)(1) of the Act.
9. Rules prohibiting employees from making a
false or malicious statement, paycheck disclosure,
and soliciting/distributing in work area
Paragraph 4(b)(iv) of the complaint alleges that the prohibi-
tions against three specific types of employee infractions, as set
forth in the Respondent’s handbook, constitute separate viola-
tions of Section 8(a)(1) of the Act. The prohibitions against
these three infractions, which may result in suspension and
discharge, are the rule against making a false or malicious
statement about a resident, employee, supervisor, or the Com-
WILSHIRE AT LAKEWOOD
155
pany; the prohibition against paycheck disclosure; and the pro-
hibition against soliciting or distributing written material during
working time or in any work area or resident care area. (See R.
Exh. 1, p. 33.)
Counsel for the General Counsel contends that the rule pro-
hibiting the making of a “false or malicious” statement about a
resident, employee, “[s]upervisor, or the Company,” constitutes
an unlawful restriction on the employees’ Section 7 rights. I
agree with the General Counsel and conclude that the rule in
question is a per se violation of the Act. As was noted above,
the use of the term “false” statement has been construed to been
restrictive and overbroad, while the term “malicious” statement
has not been so construed. American Cast Iron Pipe Co., supra.
The rule in question prohibits making either a “false or mali-
cious” statement about a supervisor or the Company. This
reference to “false” makes the entire clause overbroad, despite
the reference to “malicious” in the same clause. By using both
terms, the Respondent has made the clause vague and ambigu-
ous. The Respondent fails to define the area of permissible
conduct in a manner clear to employees and, thus, may cause
employees to refrain from engaging in protected concerted
activity. Lafayette Park Hotel, supra; and Spartan Plastics,
supra. As such, I find that the maintenance of this clause in the
employee handbook, as alleged in paragraph 4(b)(iv) of the
complaint, violates Section 8(a)(1) of the Act.
Regarding the rule prohibiting “pay check disclosure,” coun-
sel for the General Counsel contends that this cause in the em-
ployee handbook interferes with, restrains, and coerces em-
ployees in the exercise of their Section 7 rights. In his opening
statement at the hearing, counsel for the Respondent conceded
that this cause which, “on its face,” prohibits employee discus-
sions of pay issues is a violation of the Act. Clearly, the rule in
question is a per se violation of the Act.
The Board has held that Section 7 of the Act encompasses
the right of employees to ascertain what wage rates are paid by
their employer, as wages are a vital term and condition of em-
ployment. When an employer prohibits its employees from
inquiring as to the wages paid fellow employees, the employer
is inhibiting its employees from exercising their Section 7
rights. Triana Industries, 245 NLRB 1258 (1979); and Scien-
tific Atlanta, Inc., 278 NLRB 622, 624–625 (1986). There can
be no defense to this per se violation, and the Respondent offers
none. Accordingly, I find that the maintenance of this clause in
the employee handbook, as alleged in paragraph 4(b)(iv) of the
complaint, violates Section 8(a)(1) of the Act.
The Respondent’s employee handbook also contains the fol-
lowing rule: “Soliciting or distributing written material during
working time or in any work area or resident care area is not
permitted.” Counsel for the General Counsel takes the position
that the prohibition of employees from soliciting “in any work
area” is unlawful on its face. The General Counsel acknowl-
edges in his prehearing brief that as the Respondent is engaged
in the health care field, it enjoys a presumption of validity for a
ban on solicitation extending to “immediate patient care areas.”
However, it is argued that the presumption does not extend to
the far more expansive range of “work areas.” Beth Israel
Hospital v. NLRB, 437 U.S. 483 (1978); and NLRB v. Baptist
Hospital, 442 U.S. 773 (1979). In his post-hearing brief, coun-
sel for the Respondent is silent as to this issue.
I am in agreement with counsel for the General Counsel.
The cases he cites are on point. It is clear that the Respondent’s
handbook provision that, in part, prohibits solicitation “in any
work area” is overly broad and unlawful on its face. As such, it
inhibits employees in the exercise of their Section 7 rights.
Accordingly, I find that this provision in the Respondent’s
handbook, as alleged in paragraph 4(b)(iv) of the complaint,
violates Section 8(a)(1) of the Act.
10. Disparate application of no-solicitation/
distribution rule
Paragraph 4(c)(i) of the complaint sets forth a “No Solicita-
tion/No Distribution” rule contained in the Respondent’s em-
ployee handbook.9 (See R. Exh. 1, p. 23.) The General Coun-
sel does not allege that, on its face, there is anything improper
about this rule. However, it is alleged in paragraph 4(c)(ii) of
the complaint that the Respondent has disparately applied and
enforced this rule, as well as, the solicitation/distribution rule
set forth earlier in this decision, in a effort to restrict employees
from engaging in protected concerted activity.
At the hearing, the parties stipulated that at the time Lisa
Jochims was discharged, the Respondent was aware that its
employees openly engaged in solicitation and distribution ac-
tivities during worktime and in work areas of the facility. This
included the sale of various products, including “Avon” prod-
ucts. (Jt. Exh. 1.) In his posthearing brief, counsel for the
General Counsel argues that as one of the stated reasons given
by the Respondent for the discharge of Jochims was a violation
of the solicitation/distribution rule, that the rule was being ap-
plied in a disparate fashion. The employee disciplinary form
for Jochims, which was signed by Wendy Gibson, does list the
violation of the solicitation/distribution rule as one of the rea-
sons for her termination. (GC Exh. 3.) Further, the evidence
was very clear that the violation of the handbook rule com-
plained of by the Respondent was Jochims’ solicitation of sig-
natures and circulation of the petition protesting the proposal
that nurses work the floor.
However, as I have previously held, Jochims was a statutory
supervisor. As such, she was unprotected by the Act. Counsel
for the Respondent argues in his posthearing brief that since the
only enforcement of the solicitation/distribution rule was
against a statutory supervisor, no violation of the Act was es-
tablished. I agree with the Respondent. Jochims’ involvement
with the petition did not constitute protected concerted activity.
No disparate application of the rule can be established, as the
only enforcement was against Jochims, who was at the time a
supervisor. Accordingly, I shall recommend that paragraphs
4(c)(i) and (ii) of the complaint be dismissed.
CONCLUSIONS OF LAW
1. The Respondent, Wilshire at Lakewood, is an employer
engaged in commerce within the meaning of Section 2(2), (6),
and (7) of the Act.
9 This “No-Solicitation/No-Distribution” rule is separate and distinct
from the solicitation/distribution rule discussed earlier in this decision
and found at p. 33 of the Respondent’s handbook.
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
156
2. By the following acts and conduct, the Respondent has
violated Section 8(a)(1) of the Act.
(a) Interrogating employees concerning their own or others’
protected concerted activities in the signing, circulating, and/or
soliciting of signatures on a petition protesting a proposal to
have nurses work the floor.
(b) Creating an impression among its employees that their
protected concerted activities in the signing, circulating, and/or
soliciting of signatures on a petition protesting a proposal to
have nurses work the floor are under surveillance.
(c) Maintaining in its employee handbook a disciplinary rule
prohibiting the following: Misrepresentation of a material fact
in an attempt to obtain a benefit or advantage.
(d) Maintaining in its employee handbook a disciplinary rule
prohibiting the following: Making a false or malicious state-
ment about a resident, employee, supervisor, or the Company.
(e) Maintaining in its employee handbook a disciplinary rule
prohibiting the following: Pay check disclosure.
(f) Maintaining in its employee handbook a disciplinary rule
as follows: Soliciting or distributing written material during
working time or in any work area or resident care area is not
permitted.
3. The above unfair labor practices affect commerce within
the meaning of Section 2(6) and (7) of the Act.
4. The Respondent has not committed the other violations of
law that are alleged in paragraphs 4 and 5 of the amended com-
plaint.
REMEDY
Having found that the Respondent has engaged in certain un-
fair labor practices, I find that it must be ordered to cease and
desist and to take certain affirmative action designed to effectu-
ate the policies of the Act.
[Recommended Order omitted from publication.]