346 NLRB 1290
Professional Medical Transport
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
346 NLRB No. 108
1290
Professional Medical Transport, Inc. and Glenn
Brown and International Association of Emer-
gency Medical Technicians and Paramedics,
NAGE-SEIU.1 Cases 28–CA–18554 and 28–CA–
18563
April 28, 2006
DECISION AND ORDER
BY MEMBERS SCHAUMBER, KIRSANOW, AND WALSH
On February 6, 2004, Administrative Law Judge Mary
Miller Cracraft issued the attached decision. The Re-
spondent filed exceptions, a supporting brief, a reply
brief, and an answering brief. The General Counsel filed
cross-exceptions, a supporting brief, and an answering
brief.
The National Labor Relations Board has delegated its
authority in this proceeding to a three-member panel.
The Board has considered the decision and the record
in light of the exceptions2 and briefs and has decided to
affirm the judge’s rulings,3 findings, and conclusions and
to adopt the recommended Order as modified below.4
ORDER
The National Labor Relations Board adopts the rec-
ommended Order of the administrative law judge as
modified below and orders that the Respondent, Profes-
sional Medical Transport, Inc., Tempe, Arizona, its offi-
cers, agents, successors, and assigns, shall take the action
set forth in the Order as modified.
1. Substitute the following for paragraph 1(a).
“(a) Coercively interrogating an employee about his
and other employees’ activities on behalf of International
Association of Emergency Medical Technicians and
Paramedics, NAGE-SEIU;”
2. Substitute the following for paragraph 2(e).
“(e) Within 14 days after service by the Region, post at
its facilities in the greater Phoenix, Arizona area copies
of the attached notice marked “Appendix.”11 Copies of
the notice, on forms provided by the Regional Director
for Region 28, after being signed by the Respondent’s
1 We have amended the caption, Order, and notice to reflect the dis-
affiliation of the Service Employees International Union from the
AFL–CIO effective July 25, 2005.
2 We have considered the Respondent’s assertions about Board agent
misconduct and find them to be without merit.
3 The Respondent has excepted to some of the judge’s credibility
findings. The Board’s established policy is not to overrule an adminis-
trative law judge’s credibility resolutions unless the clear preponder-
ance of all the relevant evidence convinces us that they are incorrect.
Standard Dry Wall Products, 91 NLRB 544 (1950), enfd. 188 F.2d 362
(3d Cir. 1951). We have carefully examined the record and find no
basis for reversing the findings.
4 We shall substitute the Board’s standard language for certain por-
tions of the judge’s recommended Order and notice.
authorized representative, shall be posted by the Respon-
dent and maintained for 60 consecutive days in con-
spicuous places including all places where notices to
employees are customarily posted. Reasonable steps
shall be taken by the Respondent to ensure that the no-
tices are not altered, defaced, or covered by any other
material. In the event that, during the pendency of these
proceedings, the Respondent has gone out of business or
closed the facility involved in these proceedings, the Re-
spondent shall duplicate and mail, at its own expense, a
copy of the notice to all current employees and former
employees employed by the Respondent at any time
since February 20, 2003.”
3. Substitute the attached notice for that of the admin-
istrative law judge.
APPENDIX
NOTICE TO EMPLOYEES
POSTED BY ORDER OF THE
NATIONAL LABOR RELATIONS BOARD
An Agency of the United States Government
The National Labor Relations Board has found that we vio-
lated Federal labor law and has ordered us to post and obey
this notice.
FEDERAL LAW GIVES YOU THE RIGHT TO
Form, join, or assist a union
Choose representatives to bargain with us on
your behalf
Act together with other employees for your bene-
fit and protection
Choose not to engage in any of these protected
activities.
WE WILL NOT coercively interrogate you about your
and other employees’ activities on behalf of International
Association of Emergency Medical Technicians and
Paramedics, NAGE-SEIU.
WE WILL NOT solicit your complaints and grievances
and promise to remedy them in order to discourage you
from supporting the Union.
WE WILL NOT promise you a promotion in order to dis-
courage your supporting the Union.
WE WILL NOT threaten you that the company will go
bankrupt if you select the Union as your collective-
bargaining representative.
WE WILL NOT offer to remedy your problems without
the Union’s assistance in order to discourage you from
supporting the Union.
WE WILL NOT threaten you with job loss if you select
the Union as your collective-bargaining representative.
PROFESSIONAL MEDICAL TRANSPORT
1291
WE WILL NOT discharge or otherwise discriminate
against any supervisor for refusing to discharge or disci-
pline employees because of their union activities.
WE WILL NOT in any like or related manner interfere
with, restrain, or coerce you in the exercise of the rights
guaranteed you by Section 7 of the Act, set out above.
WE WILL, within 14 days from the date of the Board’s
Order, offer Glenn Brown reinstatement to his former job
or, if that job no longer exists, to a substantially equiva-
lent position, without prejudice to his seniority or any
other rights or privileges previously enjoyed.
WE WILL make Glenn Brown whole for any loss of
earnings and other benefits resulting from his discharge,
less any net interim earnings, plus interest.
WE WILL, within 14 days from the date of the Board’s
Order, remove from our files any reference to the unlaw-
ful discharge of Glenn Brown, and WE WILL, within 3
days thereafter, notify him in writing that this has been
done and that the discharge will not be used against him
in any way.
PROFESSIONAL MEDICAL TRANSPORT, INC.
Mitchell S. Rubin, Esq., for the General Counsel.
Gerald Morales, Esq. and Dawn C. Valdivia, Esq., of Phoenix,
Arizona, for the Respondent.
Mark Pinkas, Western States Director of Organizing, of Ven-
tura, California, for the Charging Party.
DECISION
STATEMENT OF THE CASE
MARY MILLER CRACRAFT, Administrative Law Judge. At is-
sue is whether Professional Medical Transport, Inc. (Respon-
dent or PMT) discharged Operations Manager Glenn Brown
because he refused to commit unfair labor practices and dis-
couraged other supervisors from committing unfair labor prac-
tices in violation of Section 8(a)(1) of the National Labor Rela-
tions Act (the Act).1
The General Counsel also alleges that
Respondent created the impression it surveilled its employees’
activities on behalf of International Association of Emergency
Medical Technicians and Paramedics, NAGE–SEIU, AFL–CIO
(the Union) interrogated its employees about their union activi-
ties, solicited employee complaints and promised to remedy
them, promised a promotion to discourage support for the Un-
ion, threatened employees that selection of the Union would
bankrupt Respondent, told employees Respondent could work
out employee problems without the Union’s assistance, and
threatened employees with possible loss of employment if em-
ployees selected the Union.
1 Sec. 8(a)(1) of the Act provides that it shall be an unfair labor prac-
tice for an employer to interfere with, restrain, or coerce its employees
in their exercise of the right, inter alia, to organize a labor organization.
On the entire record,2 including my observation of the de-
meanor of the witnesses,3 and after considering the briefs filed
by counsel for the General Counsel and counsel for Respon-
dent, I make the following
FINDINGS OF FACT
I. JURISDICTION AND LABOR ORGANIZATION STATUS
Respondent, an Arizona corporation, provides emergency
and nonemergency medical transportation services. Respon-
dent’s office and principal place of business is at 2495 South
Industrial Park Avenue, Tempe, Arizona. During the 12-month
period ending March 5, 2003, Respondent purchased and re-
ceived goods valued in excess of $50,000 directly from points
located outside the State of Arizona. Respondent admits and I
find that it is an employer engaged in commerce within the
meaning of Section 2(2), (6), and (7) of the Act and that the
Union is a labor organization within the meaning of Section
2(5) of the Act.
II. BACKGROUND
Respondent provides ambulance services to sick or injured
clients, transporting them on emergency (911) and non-
emergency bases to home, urgent care centers, insurance com-
panies, and hospitals. Respondent employs about 140 emer-
gency medical personnel (emergency medical technicians
(EMTs) and paramedics) located at 14 stations in the greater
Phoenix area. Greg Boyer is vice president of operations.
Trevor Bomar, field personnel manager, who reports to Boyer,
schedules personnel at these stations on a 24-hour per day, 7-
day per week basis. Wayne Clonts is vice president of admini-
stration. Loy Wayne Cruise, human resources manager, reports
to Clonts. Doug Burton, current director of operations, also
reports to Clonts. The prior director of operations, Glenn
Brown, was discharged March 4, 2003.4 The legality of his
discharge is at issue herein. Shift Commanders Keith Matlock,
Dann Singleton, and William Stockley report to the director of
operations.
In January, at about the same time Brown was appointed di-
rector of operations, EMT Steve Quintero contacted the Union
and began an organizing effort among Respondent’s emergency
medical personnel. Quintero was an open-union advocate and
announced at a February 19 safety meeting that he was the lead
organizer for the Union.
2 The original, first amended, and second amended charges in Case
28–CA–18554 were filed by Glenn Brown, an individual, on March 5
and 10, and April 28, 2003, respectively. The charge in Case 28–CA–
18563 was filed by the Union on March 7, 2003. The consolidated
complaint was issued on April 30, 2003. The trial took place in Phoe-
nix, Arizona, on July 14 and 15, and October 15, 16, and 17, 2003.
3 Credibility resolutions have been made based on witness de-
meanor, the weight of respective evidence, established or admitted
facts, inherent probabilities, and reasonable inferences drawn from the
record as a whole. Testimony contrary to my findings has been discred-
ited on some occasions because it was in conflict with credited testi-
mony or documents or because it was inherently incredible and unwor-
thy of belief.
4 All dates are in 2003, unless otherwise referenced.
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
1292
III. ALLEGED CREATION OF THE IMPRESSION THAT QUINTERO’S
AND OTHER EMPLOYEES’ UNION ACTIVITY WAS UNDER
SURVEILLANCE
The consolidated complaint alleges that Operations Manager
Glenn Brown created the impression of surveillance when he
phoned EMT Steven Quintero and told Quintero that he knew
that employees were distributing union literature and that
Quintero’s name had been mentioned as a union organizer.
Respondent hired both EMT Steven Quintero and Operations
Manager Glenn Brown in December 2001 as part of a mass
hiring of personnel laid off when the Fountain Hills Fire Station
closed. Brown was initially hired as a paramedic and rose rap-
idly to the position of operations manager. In December 2002,
Quintero contacted the Union about organizing Respondent’s
employees. In January 2003, Quintero and other employees
began distributing union authorization cards and general infor-
mation about the Union.
Quintero recalled that in mid-January, Brown phoned him:
[Brown] called me and asked—and let me know that the
management had gotten some fliers from the union, and some
cards, and that Greg Boyer had them and that my name came
up as being one of the union pushers . . . and I said yes, I was
. . . but I wasn’t going to tell him any more than that.
Brown agreed that he phoned Quintero at the request of Greg
Boyer. Boyer was upset that the union effort was becoming
more serious than he had previously thought it was. Brown
thought his conversation with Quintero took place around Feb-
ruary 10. Brown testified that he questioned Quintero generally
about employees’ distribution of union literature, at the request
of Vice President of Operations Greg Boyer. Brown was al-
ready aware that Quintero was involved with the Union.
Although Quintero and Brown testified generally in agree-
ment with each other, their testimony differs as to whether
Brown identified Quintero as a union leader and as to the date
of the conversation. Both Quintero and Brown were highly
credible witnesses who testified in detail regarding their con-
versation. Because Brown called Quintero to find out about
employees’ union activity, it is inherently plausible that he
mentioned to Quintero the fact that Quintero’s name had come
up as a union leader during the conversation. However,
Brown’s recollection of the date of the conversation was spe-
cific while Quintero’s was vague. Thus, I find that around Feb-
ruary 10, Brown called Quintero and told him that management
was in possession of union fliers and cards and that Quintero’s
name had been mentioned as a union leader.
After his conversation with Brown, Quintero told Human
Resources Manager Cruise that employees were looking into
organizing. Thereafter, on or about February 19 at a 10 a.m.
safety meeting conducted by Brown, Quintero, in response to a
question from another employee about who started the Union
drive, volunteered that he was the one who began the drive and
he could provide any other information that the employee
needed. Quintero later spoke to Loy Cruise who told Quintero
that he admired Quintero for stating in the safety meeting that
he was the one who started the union effort.
I have found that Brown indicated to Quintero that Boyer
knew about distributions of union literature and cards and
Brown knew of Quintero’s leadership role. Brown and Boyer
could have acquired this information either through the grape-
vine or through unlawful spying. No particular reason is ad-
vanced to infer spying over rumor. There is no dispute that
Brown and Boyer were generally aware that employees were
considering a union prior to Boyer’s request that Brown find
out whether the effort was becoming more serious. Moreover,
there is no evidence that Quintero was hiding his union activity.
There is no evidence that Quintero and other employees were
distributing union materials covertly. In fact, Boyer was in
possession of some of the union materials. There is no evidence
that Brown or Boyer were privy to any discussions at union
meetings or covert discussions or activities. No specifics about
the time, place or manner of distribution or details of meetings
were repeated. Based on the record as a whole, I find that
Brown’s statements to Quintero merely reflected what was
common knowledge and did not reasonably tend to interfere
with employees’ Section 7 rights. Accordingly, I find that Re-
spondent did not create an impression of surveillance through
Brown’s comment to Quintero. SKD Jonesville Division L.P.,
340 NLRB 101, 102 (2003); see also Curwood, Inc., 339
NLRB 1137, 1147 (2003); Heartshare Human Services of New
York, Inc., 339 NLRB 842, 844 (2003). The complaint allega-
tion is dismissed.
IV. ALLEGATIONS REGARDING BOMAR AND QUINTERO
The consolidated complaint alleges that during two conver-
sations between Field Personnel Manager Trevor Bomar and
EMT Steven Quintero on February 20, Bomar interrogated
Quintero, solicited complaints and promised to remedy them,
promised Quintero a promotion in order to discourage union
support, threatened bankruptcy if the Union became employ-
ees’ collective-bargaining representative, told Quintero em-
ployees should work out their grievances without the Union’s
assistance, and threatened possible job loss if employees se-
lected the Union.
A. Quintero-Bomar Conversation While Traveling in an
Automobile—Alleged Interrogation, Solicitation of Grievances
with Promise to Remedy, Promise of Promotion, Threat of
Bankruptcy, and Threat of Job Loss
On February 20, Respondent relocated its main office.
Quintero, who acted as interpreter for the Spanish-speaking
movers, reported to the main office at 7 a.m. Thereafter, Bomar
and Quintero drove in Bomar’s automobile to pick up a rental
truck. During the course of the trip, Quintero and Bomar spoke
about several topics in general conversation. Then, according to
Quintero, Bomar asked Quintero why Quintero was “out to hurt
him and Greg Boyer on this union drive . . . why [Quintero]
was f—king with him and Greg Boyer.” Quintero protested that
he and Bomar were not supposed to talk about this. Bomar
responded that the union drive was “going to do the company
bankrupt, that we’re going to drive the company into bank-
ruptcy.” Bomar asked Quintero why the employees were doing
this to him. Bomar added that he could help the employees.
Quintero responded that the employees had spoken to Boyer
and Boyer was not responsive. The employees felt that man-
agement would not listen to them and they were looking for
PROFESSIONAL MEDICAL TRANSPORT
1293
other ways to achieve their goals. Quintero also noted that
Boyer had made it clear to the employees that only he could
alter working conditions. Everyone else was subordinate to
him. Bomar volunteered that actually he ran the Company and
if employees had problems they should come to Bomar. Bomar
asked Quintero if the union movement was a result of
Quintero’s not being hired as a shift commander. Bomar ex-
plained that only paramedics were given management posi-
tions, thus, as an EMT, Quintero had not qualified. Bomar of-
fered Quintero a management job in Bomar’s office. Quintero
declined, stating that the union movement was not about
Quintero, it was about all the employees.
On arriving at the rental trucksite, Bomar asked Quintero if
he realized that the union movement could bring the Company
to bankruptcy. “If we can just meet together without the union
around, me and some of the guys, that we can fix this.”
Quintero once again cautioned that he and Bomar should not be
discussing this matter. Bomar countered, “It doesn’t matter, you
and I both know that unless there’s a contract we can talk about
anything we want to.” Quintero explained that whenever there
is union activity, management and employees could not talk
about it. Bomar continued that if Quintero would bring some
guys in, they could work out any problems with Bomar. Bomar
referenced a unionized ambulance competitor and told Quintero
that this company treated “people like shit.” He asked Quintero
if that was what employees wanted. Quintero told Bomar that
the other company was “a whole different situation.”
Quintero got into the rental truck to drive it back to the main
office. Bomar asked, “You see this truck?” When Quintero
responded that he did, Bomar said, “Well, you could be using a
truck just like this to haul the furniture away from your house
because you won’t have a job.” Quintero started the truck’s
engine and Bomar once again asked Quintero to bring in some
of the employees to see if their problems could be worked out
with him. Quintero drove away.
The General Counsel notes that Bomar was not called as a
witness even though Bomar was specifically named in the com-
plaint as the manager who committed seven of the eight alleged
8(a)(1) instances of interference. The General Counsel asks that
I draw an adverse inference from Respondent’s failure to call
Bomar. Not only do I draw an adverse inference from Respon-
dent’s failure to call Bomar, I also note that Quintero was an
excellent witness. His testimony was highly credible. More-
over, I note Brown’s uncontested testimony that on February
18, he informed Bomar of the union activity and told Bomar
that only Brown and Cruise were to discuss this matter with
employees. Thus it is inherently probably that 2 days later,
Bomar would initiate such a conversation.
1. Alleged solicitation of grievances and promise to remedy
Although an employer with a past practice of soliciting em-
ployee grievances may continue to do so during a union cam-
paign, see, e.g., Wal-Mart Stores, 340 NLRB 637, 640 (2003),
citing Kingsboro Medical Group, 270 NLRB 962, 963 (1984),
there is no evidence that Respondent had any such practice.
Accordingly, if Respondent solicited grievances and explicitly
or implicitly promised to remedy these grievances, Respondent
interfered with employee Section 7 rights to organize. Wal-
Mart Stores, supra, citing Maple Grove Health Care Center,
330 NLRB 775 (2000); Uarco, Inc., 216 NLRB 1, 2 (1974).
On several occasions, Bomar offered to fix any problems the
employees had: “If we can just meet together without the union
around, me and some of the guys, that we can fix this.” Bomar
continued that if Quintero would bring some guys in, they
could work out any problems with Bomar. These statements
reasonably tended to interfere with the free exercise of employ-
ees’ Section 7 rights. See, e.g., Desert Aggregates, 340 NLRB
289, 298 (2003) (unlawful solicitation and promise to remedy
when employer asked what employees’ issues were and then
asked employees to give it a year so that things would change).
2. Alleged interrogation
In determining whether a supervisor’s questions to an em-
ployee constitute an unlawful interrogation, the Board exam-
ines whether, under all the circumstances, the questioning rea-
sonably tends to interfere with, restrain, or coerce employees
in the exercise of their Section 7 rights. Rossmore House, 269
NLRB 1176 (1984), affd. sub. nom. Hotel Employees Local
11 v. NLRB, 760 F.2d 1006 (9th Cir. 1985). Under this totality
of circumstances approach, the Board examines factors such
as the employer’s background (i.e., whether there is a history
of employer hostility and discrimination); the nature of the in-
formation sought (e.g., whether the interrogator appeared to
be seeking information on which to base action against indi-
vidual employees); the identity of the questioner (i.e., his po-
sition in the company hierarchy); place and method of inter-
rogation (e.g., whether the employee was called from work to
the boss’ office; whether the tone of the questioning was hos-
tile or threatening); and truthfulness of the reply. Bourne v.
NLRB, 332 F.2d 47, 48 (2d Cir. 1964). Although “strict
evaluation of each factor” is not required, these “useful indicia
. . . serve as a starting point for assessing the totality of the cir-
cumstance[s].” Perdue Farms, Inc. v. NLRB, 144 F.3d 830,
835 (D.C. Cir. 1998).
Heartshare Human Services of New York, Inc., 339 NLRB at
843.
Bomar asked Quintero why Quintero was “out to hurt him
and Greg Boyer on this union drive . . . why [Quintero] was f—
king with him and Greg Boyer.” Quintero protested that he and
Bomar were not supposed to talk about this. Quintero was an
open-union advocate. However, Boyer was belligerent and
profane. Certainly, faced with Boyer’s accusations, Quintero
could reasonably assume that Bomar might take action against
him. Bomar trapped Quintero in a moving car before asking
these questions. Although there is no evidence of prior hostility
or discrimination, Bomar not only questioned Quintero, he also
made a number of other statements to Quintero which were
coercive. Accordingly, under the totality of the circumstances, I
find Bomar’s questions, although somewhat rhetorical, were
unlawful because they reasonably tended to interfere with em-
ployee Section 7 rights.
3. Alleged promise of promotion
During the course of the trip to the rental truck facility, Bo-
mar questioned Quintero regarding whether Quintero had
started the Union because Quintero was not promoted to the
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
1294
shift commander position. Bomar offered Quintero a manage-
ment job in Bomar’s office. Quintero declined, stating that the
union movement was not about Quintero, it was about all the
employees. There is no more obvious method of interfering
with employee Section 7 rights than grants of benefits such as
wage increases. Medo Photo Supply Corp. v. NLRB, 321 U.S.
678, 686 (1964).
The danger inherent in well-timed increases in benefits is the
suggestion of a fist inside the velvet glove. Employees are not
likely to miss the inference that the source of benefits now
conferred is also the source from which future benefits must
flow and which may dry up if it is not obliged.
NLRB v. Exchange Parts Co., 375 U.S. 405, 409 (1964) (foot-
note omitted). By offering Quintero a management position,
Respondent reasonably tended to interfere with employee Sec-
tion 7 rights. See, e.g., Structural Finishing, 284 NLRB 981,
1004 (1987), relied on by counsel for the General Counsel.
4. Alleged threat of bankruptcy
Bomar told Quintero that the union effort was going to drive
the company into bankruptcy. Bomar also asked Quintero if he
realized that the union movement could bring the company to
bankruptcy. The Supreme Court set forth the parameters for
employer speech regarding the effects of union organization in
NLRB v. Gissel Packing Co., 395 U.S. 575, 618 (1969). In gen-
eral, an employer may tell employees its views about unionism
as long as the communication does not contain a “threat of
reprisal or force or promise of benefit.” A prediction about the
precise effects of unionization on the company must be “care-
fully phrased” to show that it is based on “objective facts” con-
veying a “belief as to demonstrably probable consequences
beyond his control.” It is unlawful to threaten job loss as a con-
sequence of unionization “if there is any implication that an
employer may or may not take action solely on his own initia-
tive for reasons unrelated to economic necessities and known
only to him.” Bomar’s remark was not based upon any objec-
tive facts as to demonstrably probable consequences beyond his
control and thus constituted an unlawful threat which reasona-
bly tended to interfere with employees’ Section 7 rights. See,
e.g., American Wire Products, 313 NLRB 989, 993 (1994)
(threat of plant closure not tied to objective facts regarding
economic conditions constituted objectionable conduct).
5. Alleged threat of job loss5
Bomar told Quintero he could be using a truck to haul the
furniture away from his house because he would not have a job
if employees unionized. Bomar’s statement contained no objec-
tive facts regarding demonstrably probable consequences be-
yond the Company’s control. Accordingly, based upon the
record as a whole, I find that the statement constituted a threat
that reasonably tended to interfere with, restrain, and coerce
employees in the exercise of their Section 7 rights. See, e.g.,
5 The consolidated complaint alleges that a threat of job loss oc-
curred in a subsequent conversation on the same date. However, the
allegation is considered at this point, conforming the pleadings to the
evidence.
Venture Industries, 330 NLRB 1133 (2000), relied on by coun-
sel for the General Counsel.
B. Quintero’s Conversation with Brown on Returning
to the Main Office
Immediately on returning to the main office, Quintero re-
ported the contents of his conversation with Bomar to Brown.
Brown volunteered that he was not surprised because Bomar
had just come in and told Brown that he and Quintero had a
“real good talk, but nothing was said about the union.” Brown
opined that this raised his suspicions that maybe something had
been said about the Union. Brown told Quintero he could not
advise him on what to do. Quintero said he had hoped that the
Union effort could be “nice and clean.” Quintero asked Brown
to intercede and prevent Bomar from making statements to
other employees.
In response, Brown spoke to Human Resources Manager
Loy Cruise. Brown reiterated Quintero’s report of his conversa-
tion with Bomar. Brown opined that Bomar had “crossed the
line.” Brown noted that both he and Cruise had already told
Bomar not to talk to employees about union-related matters
and, apparently, Bomar had ignored this counsel.
C. Alleged Threat of Bankruptcy, Statement that Employees
Should Work Out Grievances Without Union
Meanwhile, after speaking with Brown, Quintero assisted
with the move. Around 11:30 a.m., Bomar approached
Quintero in the ambulance parking area at the main station.
Bomar asked Quintero to find out what everyone wanted for
lunch. Bomar asked Quintero if Quintero was out to hurt Bomar
and Boyer. Bomar asked Quintero why he was beginning a
union drive—was it to hurt Respondent. What could Respon-
dent do to fix employees’ problems? What do employees need
fixed—what could Respondent do to “work it out?” Quintero
cautioned Bomar that they could not discuss these subjects and
said, “I’m getting mad, Trevor, and I . . . don’t want to, and I
don’t want you to get mad, don’t take it personally, this is not a
personal hit, this is for the company, for the guys.”
Shift Commander Stockley joined the conversation and Bo-
mar stopped talking. Stockley asked about boxes being moved
to storage. He and Quintero talked briefly and then Stockley
left. Bomar said, “Let’s fix it, what do we need to fix this, what
can I do to help you, what.” “Let’s not go any further.”
Quintero left Bomar stating, “I’m getting mad and we’re not
accomplishing nothing.” Quintero reported to Stockley and
said, without going into detail, that Bomar “has been drilling
me out there and it’s not right.” Stockley said he suspected
something was wrong because Bomar quit talking when Stock-
ley approached. Stockley agreed to talk to Brown about the
situation and urge Brown to prevent Bomar from talking about
the Union.
For the same reasons that Bomar’s prior statement regarding
remedying of employee problems was unlawful, I find that
these statements were also unlawful. There is no evidence that a
further threat of bankruptcy occurred upon return to the main
office. Accordingly, this allegation is dismissed.
PROFESSIONAL MEDICAL TRANSPORT
1295
V. BROWN’S DISCHARGE
A. Brown’s Request that Bomar be Disciplined
Upon hearing that Bomar had spoken to Quintero two times,
Brown reported that matter to Human Resources Manager Loy
Cruise. Brown recommended disciplinary action be taken
against Bomar for failure to follow instructions about appropri-
ate discussions with employees during the union campaign. If
Quintero’s statements were verified by anyone in the area dur-
ing the second conversation, Brown felt that serious discipli-
nary action was warranted. Brown, who had known Quintero
for about 15 years, told Cruise he did not believe that Quintero
would lie to him. Brown recommended that Bomar be termi-
nated or, at least, demoted. Brown then reported the matter to
Vice President of Operations Greg Boyer. Boyer told Brown
not to worry about Bomar. Brown also reported the matter to
Vice President of Administration Wayne Clonts.
Human Resources Manager Loy Cruise followed up on
Brown’s report by speaking with Quintero on the evening of
February 20, before Quintero returned the rental truck.
Quintero repeated his conversations with Bomar to Cruise.
Cruise also spoke to Shift Commander Stockley later that eve-
ning. Stockley repeated his conversation with Quintero to
Cruise.
In a meeting on February 21, Brown recommended to
Cruise, Burton, and Clonts that, due to Bomar’s actions on
February 20, the four of them should act as a disciplinary panel
and limit Bomar’s responsibilities only to the maintenance
shop. Brown reasoned that Bomar would not be able to inter-
fere with employees in this position. Clonts opined that without
Boyer (whom they could not locate), the four of them could
only make a recommendation. Clonts believed that because of
Bomar’s relationship with Boyer, Boyer would have to make
the ultimate decision on any disciplinary action. The four
unanimously concluded that Bomar should be removed from
the position of field personnel manager and scheduler. The four
discussed alternative positions such as facilities manager or
fleet maintenance manager.
Quintero made a written record of his conversations with
Bomar. He also reported the matter to Loy Cruise and Wayne
Clonts and gave them a copy of his written recollections. Ulti-
mately, Boyer decided to orally chastise Bomar for his discus-
sions with Quintero.
B. Brown Conducts February 11 Shift-Commander Meeting
Brown routinely held shift-commander meetings. The meet-
ing held on February 11 followed a written agenda. One item of
business concerned Brown’s inability to discipline Trevor Bo-
mar for scheduling errors. There is no dispute that scheduling
errors routinely occurred. After completing the agenda items,
either Singleton or Matlock told Brown they had not received a
promised wage increase. The shift commanders were concerned
that the raise might not be granted given capital expenditures
for the upcoming move of the main office. Brown told the shift
commanders that he would present the issue to Greg Boyer,
who had made the promise of the wage increases. According to
Brown, he added that the four of them (the three shift com-
manders and he) needed to stick together on this issue and oth-
ers raised during the meeting, including Brown’s desire for
more disciplinary authority. Brown testified that he said the
four of them needed to go to Greg Boyer and “have a sit-down”
until progress was made. Singleton asked if they could form a
supervisors union and Brown responded, “absolutely not.”
Singleton testified that Brown told the shift commanders that
they needed to put their jobs on the line and walk away from
the shift-commander position if they did not receive the raise.
In a statement given to Clonts on March 20, however, Singleton
agreed he stated that Brown told the shift managers they needed
to stick together when they asked for their raises. Singleton also
agreed that when he gave an affidavit to the NLRB, he did not
state that Brown said the shift commanders needed to put their
jobs on the line. I find Singleton’s earlier written statements,
that Brown said the shift commanders needed to stick together
when they asked for raises, is a more accurate reflection of
Singleton’s memory. Singleton admitted on the witness stand
that he could not at that time remember Brown’s exact words.
In any event, Singleton asked Brown if he was suggesting they
form a managerial union. Brown said no, that would be illegal.
Three or 4 days later, about February 14 or 15, Singleton spoke
to Burton and told Burton about Brown’s comment. Singleton
told Burton he felt very uncomfortable about Brown’s com-
ment. Burton told Singleton he would speak to Brown about the
comment and asked Singleton if he could tell Brown that it was
Singleton who came to Burton and reported the matter. Single-
ton agreed. There is no dispute that Burton never spoke with
Brown about the comment.
Stockley recalled Brown’s February 11 statement as follows:
if Boyer was unwilling to listen to the concerns of the shift
commanders, they needed to come together in Boyer’s office
and “strike” if Boyer did not grant the raises. When Matlock
approached Stockley, concerned about Brown’s comment,
Stockley told Matlock he thought Brown simply meant that the
four needed to show solidarity. Stockley did not report Brown’s
comments to higher management.
Matlock recalled that Brown said the four of them needed to
go as a group to Boyer and insist that changes in training, disci-
plinary matters, and the raises, be made or they would “walk.”
Matlock reported this comment to Burton “a few days” after
Matlock spoke to Singleton, which was “a few days” after Feb-
ruary 12, the day Matlock spoke to Stockley. Assuming that “a
few days” is 2 or 3 days, this conversation may have taken
place some time between February 14 and 18. In any event,
Burton responded to Matlock that he was aware of the com-
ment and management was “handling it.”
Based on the testimony of the four participants in the Febru-
ary 11 shift-commander meeting, I find that Brown told the
shift commanders they needed to approach Boyer as a group
and “strike,” “walk,” or “have a sit-down” in order to persuade
Boyer to grant the promised wage increases and additional
authority to Brown and that this was reported to Burton by
Singleton and Matlock. Burton testified that he was told that
Brown told the shift commanders to “stand up and walk out.”
C. Brown’s February 17 Conversation with Boyer
On February 17, Boyer told Brown that it appeared that the
union organizing drive was continuing and there was a rumor
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
1296
that 50 percent of the employees had already signed union au-
thorization cards. Boyer asked Brown if he knew who the main
union organizers were. Brown responded they were Steve
Quintero, Tony Lopez, and Shaun King. Boyer exclaimed that
these three should be fired. Brown explained that the organizers
had to be treated just like other employees and, because these
three had done nothing wrong, they could not be fired.
Boyer complained that he “had bent over backwards” for
Quintero, noting that Respondent had provided an ambulance to
Quintero to pick up his daughter at school when she was ill.
Moreover, Boyer noted that Quintero was one of the “Fountain
Hill guys” (referencing Respondent’s hiring of the personnel
from Fountain Hill fire station, including Brown, after it was
closed). Boyer concluded that he just didn’t understand how
Quintero could do this to him and he wanted “to rip Steve’s
fucking head off.” Boyer told Brown again that he wanted the
three organizers fired. Brown refused. Brown explained the
legal problems in firing the union organizers. Boyer responded,
“Then at a minimum we needed to suspend them for 30 days in
order to send them a message.” Brown told Boyer that Respon-
dent could not do that when the employees had done nothing to
deserve this discipline.
Boyer agreed that he met with Brown and testified that he
vented about the Union and told Brown that Respondent treated
its employees very well and tried to listen to their needs. Boyer
agreed that during this conversation he told Brown that he
thought Quintero was ungrateful in terms of his involvement
with the Union. Boyer told Brown the employees were ungrate-
ful to try to organize or try to bring in the Union. Boyer denied
that he asked Brown to discharge any employee. I credit
Brown’s testimony over that of Boyer. Brown was an excellent
witness who provided detailed, thoughtful, intelligent re-
sponses.
On the following day, Brown spoke with Boyer and Cruise.
Boyer told Brown that Boyer, Cruise, and Clonts were going to
meet with a labor attorney later that day to discuss the Com-
pany’s position vis-à-vis the Union. Boyer expressed disap-
pointment that employees were trying to organize a union and
stated concern for the impact this would have on Respondent.
Boyer stated that he had bent over backwards for all the em-
ployees, especially the former Fountain Hills employees. Cruise
agreed that Respondent had bent some rules for the Fountain
Hills employees and stepped toward Brown, pointed at him,
and said, “This is kind of like a big ‘f—k you’ by the Fountain
Hills guys.”
D. Brown’s February 18 Conversation with Bomar
After a management meeting which Brown conducted on
February 18, Brown spoke with Trevor Bomar in Bomar’s of-
fice. Brown told Bomar that he and other managers had become
aware of a union organizing effort among the paramedics and
EMTs. Bomar asked why the employees would want a union,
why would they need a union. Brown said he did not know.
According to Brown, Bomar lamented,
How could they do this to me. . . . I do everything for
these guys. I give them time off for every type of thing, if
they have a family member sick, if they have a family
member coming in town. . . . I bend over backwards for
them and give them all this leeway, and this is how they
repay me, by trying to form a union.
Brown admonished Bomar that he was taking the matter too
personally and explained that unions happened for a number of
different reasons and perhaps had nothing to do personally with
Bomar. Bomar responded that the company should get rid of or
fire the employees involved in the union movement: “We
should f—ing fire them . . . to f—ing send them a message that
we run the company and make the decisions.”
Brown advised Bomar that he (Brown) and Human Re-
sources Manager Cruise were developing a plan of action.
Brown told Bomar that he and Cruise were advising all other
managers to stay out of the union campaign and refer all ques-
tions to Cruise and Brown. This would protect all the other
managers as well as the company. Several days later, Bomar
approved the use of Cruise and Brown to be the main contacts
for activities or questions about the union organizing effort.
Brown was a highly credible, forthright witness. I credit his
testimony. Moreover, Bomar did not testify at all, about this or
any other matter. I draw an adverse inference from his failure to
testify.
E. Respondent’s Disciplinary System
Respondent’s disciplinary policy utilizes progressions from
oral counseling, to written reprimand, to suspension, to proba-
tion, to termination. Respondent reserves the right to terminate
without prior warning when misconduct is serious. Typically
Respondent investigates the alleged misconduct, including an
interview with the alleged malfeasor. A panel of three or four
managers or supervisors is convened. In order to discipline a
manager or supervisor, the panel must consist of equal or
higher ranking managers or supervisors. The decision of the
panel must be unanimous. Lacking unanimity, the discipline
resulting is the next lower level of discipline upon which all
participants can agree.
F. February 22 and 24 Incident Regarding Shaun King
Paramedic Shaun King was a known union advocate. On
Saturday, February 22, Shift Commander Matlock told Opera-
tions Manager Brown that King had failed to show proper re-
spect to a district manager when she spoke to King about wear-
ing a baseball cap backwards and wearing a gray long-sleeved
shirt under his uniform T-shirt while on duty. Matlock also
reported to Brown the King reported to Station One later that
day still wearing the baseball cap backwards and the grey T-
shirt and Matlock spoke to King again about failure to wear his
uniform properly. Matlock informed Brown that he felt that
King showed a lack of respect for Matlock. Brown told
Matlock that King should be disciplined but Brown wanted to
speak to some other managers before determining what form of
discipline was appropriate.
On February 24, Brown told Boyer about the two incidents.
Boyer, who knew that King was involved with the Union’s
organizing drive, told Brown to fire King. Brown stated that he
did not think King’s actions deserved such severe punishment.
Boyer responded that King should be suspended for 30 days, at
a minimum. Brown told Boyer he thought this was too severe.
Brown said he would review personnel records to ascertain
PROFESSIONAL MEDICAL TRANSPORT
1297
whether some other progressive discipline might be appropri-
ate.
Brown reported the matter to Cruise and then examined
King’s personnel file. Based on this review, Brown recom-
mended to Cruise that King be given a written reprimand.
Later, Cruise and Clonts told Brown they would take up this
matter with Respondent’s labor attorney. On March 3, Boyer
again asked Brown about King’s discipline. Brown reported
that King was given a written reprimand and 90 day’s proba-
tion. Boyer told Brown this was inadequate discipline and King
should really be suspended or discharged. Boyer denied that he
ever recommended that King or other union advocates be dis-
charged. Boyer vaguely recalled that he might have agreed with
Brown’s decision to suspend King for some reason. I credit
Brown’s detailed version of his dealings with Boyer regarding
King.
G. Bomar’s Statement to Brown of February 27
On February 27, around 10 a.m., Bomar and Brown talked in
Brown’s office. Bomar told Brown that it was his opinion that
the union organizers had told employees not to work any over-
time. Bomar told Brown he had just spoken to EMT Brian
Miller and told him “he needed to hire more people who were
not ‘tainted’ by what was going on at PMT.”
Brown immediately reported this matter to Cruise to get his
opinion on whether this comment might be an unfair labor
practice. Cruise said he thought it would be. Cruise said he
would take the matter to Clonts. Clonts came to Brown’s office
thereafter and asked Brown to repeat what Bomar had told
Brown. Brown did so. Then they called Bomar into the office.
Bomar admitted he told Miller that he had to hire employees
but Bomar denied he told Miller anything about “tainted” em-
ployees. Bomar told Brown that he (Bomar) had spoken to
Brown behind closed doors and Brown should not have re-
peated this to other managers. When Bomar left, Clonts in-
structed Brown to interview Brian Miller.
Brown located Miller and asked Miller if he thought that
Bomar had said anything inappropriate to him. Miller had only
a vague recollection of his conversation with Bomar. Based on
this, Brown reported back to Cruise that Miller did not recall
anything inappropriate. Brown concluded that Respondent was
“okay” on the issue.
H. Discharge of Brown
About February 14 or 15, when Burton was advised of
Brown’s comments at the February 11 shift-commander meet-
ing, Burton reported to Boyer that Brown told the shift com-
manders to “stand up and walk out” in support of Brown’s de-
sire to have greater authority in disciplinary matters. Burton
was concerned that Brown was attempting to order the shift
commanders to “go against the company” so that Brown could
exercise more authority than previously granted to him.
On about February 19, Matlock met with Cruise, Boyer, and
Clonts and repeated what he recalled Brown saying at the Feb-
ruary 11 meeting: that the four needed to go to Boyer’s office
and voice their concerns as a group. If changes were not made,
they would walk. Matlock could not recall if he told Cruise,
Boyer, and Clonts that pay raises were a part of their concerns.
Several days after making his report to Boyer, Burton was
called into a meeting with Clonts and Boyer. The three agreed
that Brown should be discharged “for putting managers in a
position of telling them to go against the company.” Cruise was
in and out during the panel discussion. He advised the partici-
pants that they should let the matter “ride” due to Brown’s in-
volvement in the ongoing union organizing campaign. There is
no dispute that Brown was never contacted regarding this mat-
ter.
Although Cruise advised that discipline of Brown should be
deferred, on March 3, Boyer and Clonts decided to discharge
Brown anyway. Cruise was not called to this meeting. Clonts
testified that Brown was discharged because he instructed shift
commanders to be insubordinate to the vice president by threat-
ening to walk off their jobs if they did not get what they
wanted.
On March 4, Boyer told Brown that Brown was discharged
and would receive 1 week’s severance pay. No reason for the
discharge was given. Boyer escorted Brown to his office to
pack his personal belongings, handed Brown a final paycheck,
and escorted Brown out of the building.
Following the discharge, Stockley was called to Boyer’s of-
fice to meet with Boyer, Clonts, Burton, and Cruise. Stockley
was informed that Brown had been discharged. No reason for
the discharge was given to Stockley. Stockley was asked to
give a written statement regarding his recollection of the Febru-
ary 11 shift-commander meeting.
Every member of management who testified agreed that
Brown was an excellent manager. No misconduct, other than
the February 11 shift-commanders meeting, was the stated basis
for Respondent’s decision to discharge Brown. It is agreed that
Brown had received no disciplinary action of any kind prior to
his discharge.
No employee action report was completed for Brown’s dis-
charge until April 1. On that date, Cruise completed such a
report stating, “Employee was terminated with no reason given
as allowed under Arizona’s Employment Protection Act (AZ
Rev. Stat Sec 23-1501) By Greg Boyer.” This was the first time
that Cruise had stated “no reason given” on an employee action
report.
I. Arguments
The consolidated complaint alleges that Brown was dis-
charged in violation of Section 8(a)(1) of the Act because
Brown refused to commit unfair labor practices and discour-
aged other supervisors from committing unfair labor practices.
Respondent has filed a Motion for Summary Judgment regard-
ing the allegation that Brown was fired for discouraging other
supervisors from committing unfair labor practices, arguing
that this allegation does not state a violation of the Act.6 It is
6 Respondent also argues that it was denied due process because the
General Counsel refused to provide it with evidence supporting the
allegation that Brown was discharged for refusing to commit unfair
labor practices. I note that the General Counsel is bound by Rule
102.118 of the Board’s Rules and Regulations, which prohibits produc-
tion of such documents without the consent of the Board. Respondent’s
argument regarding due process is also controlled by Rule 102.118 and
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
1298
clear that an employer violates Section 8(a)(1) when it disci-
plines or discharges a supervisor for refusal to commit unfair
labor practices. Casa San Miguel, 320 NLRB 534, 546 (1995);
Parker-Robb Chevrolet, Inc., 262 NLRB 402, 402–403 (1982),
enfd. 711 F.2d 383 (D.C. Cir. 1983). All parties agree that a
Wright Line7 analysis is appropriate in analyzing the legality of
Brown’s discharge. See, e.g., Pioneer Hotel & Gambling Hall,
324 NLRB 918, 929 (1997), enfd. in part 182 F.3d 939 (D.C.
Cir. 1999) (applying the shifting burden of Wright Line).
As modified for alleged unlawful discharge of a supervisor,
pursuant to Wright Line, the General Counsel’s initial burden is
to establish by a preponderance of the evidence that the super-
visor engaged in protected activity, respondent was aware the
supervisor engaged in such activity, an adverse employment
action was taken against the supervisor, and a motivational
nexus exists between the supervisor’s protected activity and the
adverse employment action. This proof warrants an inference
that the supervisor’s protected conduct was a motivating factor
in the adverse employment action thus creating a rebuttable
presumption of a violation. The burden then shifts to the em-
ployer to demonstrate that the same action would have taken
place even in the absence of the protected conduct. See gener-
ally, American Gardens Management Co., 338 NLRB 644, 645
(2002).
Respondent argues that the General Counsel failed to estab-
lish by a preponderance of the evidence that Brown was dis-
charged for refusing to commit unfair labor practices. Respon-
dent claims the only evidence presented that Brown engaged in
the protected activity of refusing to commit an unfair labor
practice is that Boyer instructed Brown to fire King and Brown
refused. Respondent avers that Brown’s testimony regarding
this point should be discredited as totally uncorroborated, il-
logical, and emphatically and credibly denied by Boyer.
The General Counsel asserts that on several occasions,
Brown refused to commit an unfair labor practice. First, on
February 17, Brown refused to fire the three known union ad-
herents at Boyer’s request. Brown also refused Boyer’s request
to suspend the three known union adherents. Second, on Febru-
ary 18, Bomar told Brown that prounion employees should be
fired. Brown explained that a comprehensive plan for dealing
with the Union was being formulated. Third, Boyer directed
Brown to fire union advocate King for lack of respect on two
occasions when he was reprimanded for failure to wear his
uniform properly. Brown refused to fire or suspend King with-
out examining his personnel file pursuant to the progressive
discipline system.8 The General Counsel asserts that these ac-
tions and others undertaken by Brown also prove by a prepon-
would be more appropriately addressed to the Board as a request to
change the rule.
7 Wright Line, 251 NLRB 1083, 1089 (1980), enfd. 662 F.2d 889
(1st Cir. 1981), cert. denied 455 U.S. 989 (1982), approved in NLRB v.
Transportation Management Corp., 462 U.S. 393, 399–403 (1983).
8 General Counsel also relies on Brown’s refusal to fire or suspend
King on March 4. I find that this cannot be a factor in the decision to
discharge Brown as the discharge occurred simultaneously with this
refusal and there is no dispute that the decision to discharge Brown was
made on the prior day, March 3.
derance of the evidence that Brown discouraged other supervi-
sors from committing unfair labor practices.
The General Counsel argues that the timing of the discharge,
union animus, and failure to conduct a full investigation into
the February 11 conduct as well as failure to utilize the progres-
sive disciplinary system provides a nexus between the dis-
charge and the protected activity. The General Counsel also
notes that from February 11 through 17, Respondent did noth-
ing about Brown’s remarks at the February 11 meeting. How-
ever, after Brown’s refusals to commit unfair labor practices on
February 17, 18, and 24, Respondent began the process of tak-
ing action against Brown.
J. Analysis
A preponderance of the credible evidence establishes that
Respondent had knowledge that statutory supervisor, Brown,
refused to commit unfair labor practices by firing known union
adherents. Thus, on February 17, Boyer twice asked Brown to
discharge the three leading union adherents and Brown refused
stating that these three had done nothing to justify discharge.
Boyer then asked Brown to suspend them for 30 days to teach
them a lesson and Brown again refused. On February 18, Bo-
mar asked Brown to fire the employees in favor of the Union
and Brown refused. After one of the lead union advocates,
Shaun King, failed to show respect on February 22 to two of his
supervisors when they orally requested that he wear his uniform
within the guidelines, on February 24, Boyer told Brown that
King should be fired. Brown opined that such punishment was
too severe. Boyer said King should be suspended for 30 days at
a minimum and Brown said that was too severe as well. Brown
said he would look at King’s personnel file and make a recom-
mendation.
The nexus between Respondent’s discharge of Brown and
the motivation for the discharge is shown by a preponderance
of the credible evidence as well. Thus, the General Counsel has
established that the timing of the discharge, animus toward the
union movement, and failure to fully investigate Brown’s al-
leged misconduct warrants an inference that Brown was dis-
charged for refusing to commit unfair labor practices rather
than for his comments at the February 11 meeting.
Burton initially learned of Brown’s comments at the Febru-
ary 11 meeting on either February 14 or 15 when Singleton
reported the comments. Matlock later reported Brown’s Febru-
ary 11 comments to Burton. Clonts recalled discussing disci-
pline of Brown in late February or early March. Clonts testified
that in the “last few days” of February, he discussed discipline
of Glenn Brown with Greg Boyer. “A few days” after the meet-
ing with Boyer, Clonts spoke to the three shift commanders. He
was advised that Brown told the shift commanders that they
should go to Boyer’s office and threaten to quit or walk off the
job if Boyer did not solve the problem of Bomar’s scheduling
errors and did not give them raises. Cruise, Burton, and Boyer
did not recall specific dates.
Of the three managers who testified about when action was
considered against Brown, only Clonts could provide a specific
date, the last few days of February or a few days later in early
March. This timing reflects failure to act until after Brown re-
fused on February 17 to discharge the three main union adher-
PROFESSIONAL MEDICAL TRANSPORT
1299
ents, refused on February 18 to discharge prounion employees,
and refused on February 24 to discharge King for his attitude
about being told to correct his uniform violations. I find that a
preponderance of the credible evidence establishes that the
timing of Brown’s discharge provides a motivational nexus
between the protected activity and the adverse employment
action.
Boyer and Bomar both expressed animus toward the Union
and employees who supported the Union. Boyer and Bomar
requested that Brown discharge certain employees because
these employees supported the Union. Additionally, Boyer
requested that Brown discharge King over failure to show re-
spect when advised of a uniform code violation. Boyer’s and
Bomar’s comments establish by a preponderance of the credi-
ble evidence that Respondent harbored animus toward the un-
ion effort. This animus provides another nexus between the
discharge of Brown and his protected activity of refusal to
commit unfair labor practices.
Finally, Respondent did not fully investigate the February 11
matter prior to discharging Brown. Although Respondent spoke
to Singleton and Matlock, Respondent failed to speak to Stock-
ley9 or Brown. Respondent typically interviewed the alleged
wrongdoer and all witnesses before making a decision to dis-
charge. Moreover, Respondent did not utilize its progressive
disciplinary system. Both of these factors provide another link
between Respondent’s discharge of Brown and his protected
activity. Thus, a preponderance of the credible evidence pro-
vides a motivational nexus between Brown’s discharge and his
protected activity. Having already found that the General Coun-
sel has shown by a preponderance of the credible evidence that
Respondent had knowledge that statutory supervisor, Brown,
refused to commit unfair labor practices, I further find on the
record as a whole that a preponderance of the credible evidence
supports an inference that Brown’s refusal to commit unfair
labor practices was a motivating factor in Respondent’s action
against him. Accordingly, the burden shifts to Respondent to
establish that it would have taken the same action in any event.
Respondent relies on the February 11 comment of Brown as
the sole reason for his discharge. Respondent’s managers who
made the decision to discharge Brown testified they viewed his
comment to the shift commanders, “to stand up and walk out,”
as described by Burton, as an incitement to mutiny with the
possibility of destroying Respondent from the inside. However,
when Burton initially learned of the comment, his immediate
response was to state he would discuss the matter with Brown.
Burton never did this. No one convened a meeting of the shift
commanders and/or Brown to discuss the comment and clear
the air. Nothing happened. No shift commander ever took ac-
tion in line with Brown’s comment and Brown never repeated
the comment. The entire incident simply vanished until late
February or early March.
In examining discipline of another supervisor, it appears that
Respondent reacted cautiously in meting out discipline, spoke
to all involved during the investigation, and documented the
9 Although some managers believed they had spoken to Stockley
prior to Brown’s discharge, I credit Stockley’s testimony that he was
not interviewed until after Brown’s discharge.
results of the investigation. Thus, in December 2001, a director
of communications was issued a written warning and sus-
pended for a shift because he failed, after several requests that
he do so, to implement an in/out log for the drug boxes contain-
ing narcotics and other controlled substances. Following this
episode, three complaints were received alleging that the same
director of communications had sexually harassed the three
complainants. Each of these complaints was fully investigated
and documented. The director of communications was allowed
to present his version of the situations. No discipline was given
regarding the first complaint. The director and the complainant
received a warning after the second complaint was received. A
third complaint was received in May 2002. Respondent fully
investigated this complaint and found that it was substantiated.
The director was consulted during the investigation. Upon con-
clusion of the investigation, the director was demoted to a dis-
patcher position. After several weeks, Respondent decided that
it should have discharged the director rather than demoting
him. The director was discharged in June 2002.
In contrast, no internal documentation existed for Brown’s
discharge other than a note to the file from Cruise stating that
Brown was discharged without any reason being given. After
the discharge, Singleton, Matlock, and Stockley were asked to
provide written statements about the February 11 shift-
commander meeting.
All witnesses agreed that Brown was an excellent manager
with no prior discipline. I find, based on the disparate treatment
accorded Brown, that his comments at the February 11 meeting
were not the true reason for his discharge and that he would not
have been discharged in any event. Rather, a preponderance of
the credible evidence indicates that Brown was discharged for
refusing to commit unfair labor practices.
The General Counsel also asserts that Brown was discharged
because he discouraged other supervisors from committing
unfair labor practices. The General Counsel argues that dis-
couraging other supervisors from committing unfair labor prac-
tices is a logical extension to refusing to commit unfair labor
practices. However, the General Counsel does not present au-
thority for such a cause of action nor am I able to find support
for such a theory. Having already found a violation pursuant to
established theory, it is unnecessary to reach a conclusion re-
garding the efficacy of this alternative theory. On this basis, the
alternative allegation is dismissed.
CONCLUSIONS OF LAW
1. By interrogating an employee about his and other employ-
ees’ union activities, soliciting employee complaints and griev-
ances and promising to remedy them, promising an employee a
promotion in order to discourage his supporting the union,
threatening an employee that it could go bankrupt if employees
selected the union as their collective-bargaining representative,
offering to remedy employee problems without the Union’s
assistance, and threatening employees with possible job loss if
employees selected the union, Respondent has engaged in un-
fair labor practices affecting commerce within the meaning of
Section 8(a)(1) and Section 2(6) and (7) of the Act.
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
1300
2. By discharging Supervisor Glenn Brown because he re-
fused to commit unfair labor practices, the Respondent violated
Section 8(a)(1).
REMEDY
Having found that the Respondent has engaged in certain un-
fair labor practices, I find that it must be ordered to cease and
desist and to take certain affirmative action designed to effectu-
ate the policies of the Act. Specifically, having discriminatorily
discharged Glenn Brown, Respondent must offer him rein-
statement and make him whole for any loss of earnings and
other benefits, computed on a quarterly basis from date of dis-
charge to date of proper offer of reinstatement, less any net
interim earnings, as prescribed in F. W. Woolworth Co., 90
NLRB 289 (1950), plus interest as computed in New Horizons
for the Retarded, 283 NLRB 1173 (1987).
On these findings of fact and conclusions of law and on the
entire record, I issue the following recommended10
ORDER
The Respondent, Professional Medical Transport, Inc.,
Tempe, Arizona, its officers, agents, successors, and assigns,
shall
1. Cease and desist from
(a) Coercively interrogating an employee about his and other
employees’ activities on behalf of International Association of
Emergency Medical Technicians and Paramedics, NAGE-
SEIU, AFL–CIO.
(b) Soliciting employee complaints and grievances and
promising to remedy them.
(c) Promising an employee a promotion in order to discour-
age his supporting the Union.
(d) Threatening an employee that the company could go
bankrupt if employees selected the Union as their collective-
bargaining representative.
(e) Offering to remedy employee problems without the Un-
ion’s assistance
(f) Threatening an employee with possible job loss if em-
ployees selected the Union.
(g) Discharging or otherwise discriminating against any su-
pervisor for refusing to discharge or discipline employees be-
cause of their union activities.
(h) In any like or related manner interfering with, restraining,
or coercing employees in the exercise of the rights guaranteed
them by Section 7 of the Act.
2. Take the following affirmative action necessary to effec-
tuate the policies of the Act.
10 If no exceptions are filed as provided by Sec. 102.46 of the
Board’s Rules and Regulations, the findings, conclusions, and recom-
mended Order shall, as provided in Sec. 102.48 of the Rules, be
adopted by the Board and all objections to them shall be deemed
waived for all purposes.
(a) Within 14 days from the date of this Order, offer Glenn
Brown full reinstatement to his former job or, if that job no
longer exists, to a substantially equivalent position, without
prejudice to his seniority or any other rights or privileges previ-
ously enjoyed.
(b) Make Glenn Brown whole for any loss of earnings and
other benefits suffered as a result of the discrimination against
him in the manner set forth in the remedy section of the deci-
sion.
(c) Within 14 days from the date of this Order, remove from
its files any reference to the unlawful discharge, and within 3
days thereafter notify Glenn Brown in writing that this has been
done and that the discharge will not be used against him in any
way.
(d) Preserve and, within 14 days of a request, or such addi-
tional time as the Regional Director may allow for good cause
shown, provide at a reasonable place designated by the Board
or its agents, all payroll records, social security payment re-
cords, timecards, personnel records and reports, and all other
records, including an electronic copy of such records if stored
in electronic form, necessary to analyze the amount of backpay
due under the terms of this Order.
(e) Within 14 days after service by the Region, post at its fa-
cilities in the greater Phoenix, Arizona area copies of the at-
tached notice marked “Appendix.”11 Copies of the notice, on
forms provided by the Regional Director for Region 28, after
being signed by the Respondent’s authorized representative,
shall be posted by the Respondent immediately upon receipt
and maintained for 60 consecutive days in conspicuous places
including all places where notices to employees are customarily
posted. Reasonable steps shall be taken by the Respondent to
ensure that the notices are not altered, defaced, or covered by
any other material. In the event that, during the pendency of
these proceedings, the Respondent has gone out of business or
closed the facility involved in these proceedings, the Respon-
dent shall duplicate and mail, at its own expense, a copy of the
notice to all current employees and former employees em-
ployed by the Respondent at any time since February 20, 2003.
(f) Within 21 days after service by the Region, file with the
Regional Director a sworn certification of a responsible official
on a form provided by the Region attesting to the steps that the
Respondent has taken to comply.
11 If this Order is enforced by a judgment of a United States court of
appeals, the words in the notice reading “Posted by Order of the Na-
tional Labor Relations Board” shall read “Posted Pursuant to a Judg-
ment of the United States Court of Appeals Enforcing an Order of the
National Labor Relations Board.”