234 NLRB 436
A.T. & S.F. Memorial Hospitals, Inc.
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
A.T. & S.F. Memorial Hospitals, Inc. and Margaret
Smaldino. Cases 28-CA-4143 and 28-CA-4173
January 25, 1978
DECISION AND ORDER
BY MEMBERS JENKINS, PENELLO, AND MURPHY
On August 23, 1977, Administrative Law Judge
Roger B. Holmes issued the attached Decision in this
proceeding. Thereafter, the Charging Party filed
exceptions and a supporting brief. Respondent filed
a brief in reply to the Charging Party's exceptions.
Pursuant to the provisions of Section 3(b) of the
National Labor Relations Act, as amended, the
National Labor Relations Board has delegated its
authority in this proceeding to a three-member panel.
The Board has considered the record and the
attached Decision in light of the exceptions and
briefs and has decided to affirm the rulings, find-
ings,' and conclusions of the Administrative Law
Judge only to the extent consistent herewith.
We agree with the Administrative Law Judge that
Respondent's discharge of Margaret Smaldino did
not violate Section 8(a)(3) of the Act. However,
contrary to the Administrative Law Judge, we are of
the opinion that the written counseling memo given
to Smaldino on December 6, 1976,2 was issued, at
least in part, pursuant to Respondent's invalid no-
solicitation rule. Accordingly, we find that this
reprimand violated Section 8(a)(1) of the Act.
Respondent's Employee Policy Manual contains
the following "Solicitations" rule: "[N]o solicitation
of any kind is permitted on hospital property without
the express permission of the Administrator. This
includes circulating petitions, selling merchandise,
selling chances, or distributing literature." Respon-
dent also maintains a policy prohibiting the personal
use of hospital property.
It is undisputed that on December 4 Smaldino used
hospital stationery in her distribution of union
literature in the hospital's intensive care unit. Hospi-
tal Administrator Branham subsequently reminded
Smaldino that her use of hospital property on that
occasion violated hospital policy. In addition, on
December 6, Branham gave Smaldino a written
memo which stated, in pertinent part:
To record the counselling I gave you today, about
using hospital stationery on company time to
I The Charging Party has excepted to certain credibility findings made
by the Administrative Law Judge. It is the Board's established policy not to
overrule an Administrative Law Judge's resolutions with respect to credibili-
ty unless the clear preponderance of all of the relevant evidence convinces
us that the resolutions are incorrect. Standard Dry Wall Products, Inc., 91
NLRB 544 (1950), enfd. 188 F.2d 362 (C.A. 3, 1951). We have carefully
examined the record and find no basis for reversing his findings.
234 NLRB No. 65
distribute private correspondence to nurses, in the
hospital work areas ...
If you are not working at the hospital, on hospital
business, you are not to be here, except for
treatment.
The Administrative Law Judge correctly found
that Respondent had violated Section 8(a)(1) of the
Act by maintaining an overly broad no-solicitation
rule. However, he further determined that the rule is
presumptively valid to the extent that it prohibits
certain activities in the intensive care unit. Under the
Administrative Law Judge's analysis, the nurses'
station in the intensive care unit where Smaldino
engaged in solicitation and distribution activities is
both a working area of the hospital and an immedi-
ate patient care area. He accordingly found that
Smaldino's activities in the intensive care unit were
not protected from discipline and that the reprimand
given to her therefor was not unlawful.3
We do not agree with the Administrative Law
Judge's findings in this regard. Initially, the Board
has consistently held that when an employer main-
tains overly broad no-solicitation and no-distribution
rules, such rules are "invalid for all purposes and not
valid in part as they apply to a given area." 4
Accordingly, the Administrative Law Judge was
incorrect in determining that the no-solicitation rule
is valid to the extent that it applies to the intensive
care unit.
Therefore, if Smaldino's reprimand was the result
of Respondent's enforcement of its unlawful rule,
then the reprimand is itself unlawful. 5 We are of the
opinion that the wording of the counseling memo
clearly indicates that Smaldino was being rebuked
not only for using hospital property in her distribu-
tion activities, but also for engaging in the distribu-
tion itself. The fact that one reason for her reprimand
was lawful in no way diminishes the fact that the
other reason was unlawful. Inasmuch as the repri-
mand issued pursuant to Respondent's invalid no-
solicitation rule and thereby interfered with Smaldi-
no's exercise of the rights guaranteed her under
Section 7 of the Act, we find that the reprimand was
in violation of Section 8(a)(l) of the Act.
2 All dates are in 1976 unless otherwise indicated.
I The Administrative Law Judge further determined that Smaldino was
properly reprimanded in accordance with hospital policy prohibiting the use
of hospital property for personal purposes.
4 The Times Publishing Company, 231 NLRB 207 (1977).
5 Baptist Memorial Hospital, 229 NLRB 45 (1977).
436
A.T. & S.F. MEMORIAL HOSPITALS
AMENDED CONCLUSIONS OF LAW
Add the following as paragraph 4 of the Adminis-
trative Law Judge's Conclusions of Law and renum-
ber the subsequent paragraphs accordingly:
"4.
By enforcing an unlawful no-solicitation rule
and by reprimanding Margaret Smaldino for violat-
ing the unlawful no-solicitation rule, Respondent has
engaged in unfair labor practices in violation of
Section 8(a)(l) of the Act."
ORDER
Pursuant to Section 10(c) of the National Labor
Relations Act, as amended, the National Labor
Relations Board hereby orders that the Respondent,
A.T. & S.F. Memorial Hospitals, Inc., Albuquerque,
New Mexico, its officers, agents, successors, and
assigns, shall:
1. Cease and desist from:
(a) Promulgating, maintaining, and enforcing any
rule or regulation which prohibits its employees from
soliciting on behalf of any labor organization during
their nonworking time in other than immediate
patient care areas of Respondent's hospital, or which
prohibits its employees from distributing literature
on behalf of any labor organization during their
nonworking time and in nonworking areas of the
hospital premises.
(b) Reprimanding or otherwise disciplining its
employees for having violated its unlawful no-solici-
tation rule.
(c) In any like or related manner interfering with,
restraining, or coercing its employees in the exercise
of the rights guaranteed them by the Act.
2.
Take the following affirmative action which is
necessary to effectuate the policies of the Act:
(a) Rescind the "Solicitations" rule in Respon-
dent's Employee Policy Manual to the extent that it
prohibits employees from soliciting on behalf of any
labor organization during their nonworking time in
other than immediate patient care areas of Respon-
dent's hospital, and to the extent that it prohibits
employees from distributing literature on behalf of
any labor organization during their nonworking time
and in nonworking areas of the hospital premises.
(b) Withdraw from the personnel file of Margaret
Smaldino all written reprimands or counseling mem-
oranda which relate to Respondent's unlawful no-
solicitation rule.
(c) Post at its Albuquerque, New Mexico, facility
copies of the attached notice marked "Appendix." 6
Copies of said notice, on forms provided by the
Regional Director for Region 28, after being duly
signed by Respondent's authorized representative,
shall be posted by Respondent immediately upon
receipt thereof, and be maintained by it for 60
consecutive days thereafter, in conspicuous places,
including all places where notices to employees are
customarily posted. Reasonable steps shall be taken
by Respondent to insure that said notices are not
altered, defaced, or covered by any other material.
(d) Notify the Regional Director for Region 28, in
writing, within 20 days from the date of this Order,
what steps Respondent has taken to comply here-
with.
e In the event that this Order is enforced by a Judgment of a United
States Court of Appeals, the words in the notice reading "Posted by Order
of the National Labor Relations Board" shall read "Posted Pursuant to a
Judgment of the United States Court of Appeals Enforcing an Order of the
National Labor Relations Board."
APPENDIX
NOTICE To EMPLOYEES
POSTED BY ORDER OF THE
NATIONAL LABOR RELATIONS BOARD
An Agency of the United States Government
WE WILL NOT promulgate, maintain, or enforce
any rule or regulation which prohibits our em-
ployees from soliciting on behalf of any labor
organization during employees' nonworking time
in other than immediate patient care areas of our
hospital, or which prohibits our employees from
distributing literature on behalf of any labor
organization during their nonworking time and in
nonworking areas of the hospital premises.
WE WILL NOT reprimand or otherwise discipline
employees for having violated the hospital's un-
lawful no-solicitation rule.
WE WILL NOT in any like or related manner
interfere with, restrain, or coerce employees in the
exercise of the rights guaranteed them in Section
7 of the Act.
WE WILL rescind the "Solicitations" rule in our
Employee Policy Manual to the extent that it
prohibits our employees from soliciting on behalf
of any labor organization during employees'
nonworking time in other than immediate patient
care areas of our hospital, and to the extent that it
prohibits our employees from distributing litera-
ture on behalf of any labor organization during
their nonworking time and in nonworking areas
of the hospital premises.
WE WILL withdraw from the personnel file of
Margaret Smaldino all written reprimands or
counseling memoranda which relate to the hospi-
tal's unlawful no-solicitation rule.
A.T. & S.F. MEMORIAL
HOSPITALS, INC.
437
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
DECISION
STATEMENT OF THE CASE
ROGER B. HOLMES, Administrative Law Judge: The
original charge in Case 28-CA-4143 was filed on Decem-
ber 7, 1976, by Margaret Smaldino. The first amended
charge in Case 28-CA-4143 was filed on December 27,
1976, by Smaldino. The charge in Case 28-CA-4173 was
filed on January 3, 1977, by Smaldino.
An order consolidating cases, consolidated complaint,
and notice of hearing was issued on January 19, 1977, on
behalf of the General Counsel of the National Labor
Relations Board, herein called the Board, by the Regional
Director for Region 28.
The General Counsel's consolidated complaint alleges
that A.T. & S.F. Memorial Hospitals, Inc., herein called the
Respondent, has engaged in unfair labor practices within
the meaning of Section 8(a)(1), (3), and (4) of the National
Labor Relations Act, as amended, herein called the Act.
The Respondent filed an answer to the consolidated
complaint, raised certain affirmative defenses, and denied
the commission of the alleged unfair labor practices.
The hearing was held before me on May 3, 4, and 10,
1977, at Albuquerque, New Mexico. Counsel for the
General Counsel, the Charging Party, and the attorney for
the Respondent timely filed briefs by the due date of June
28, 1977. The briefs have been read and considered.
On July 13, 1977, I received a letter from the attorney for
the Respondent who indicated that copies of his letter had
been sent to all of the parties. The letter pertains to what
the Respondent views to be a "misstatement of fact" in
counsel for the General Counsel's brief.
Thereafter, on August 1, 1977, I received a document
entitled "Motion To Strike and Disregard Communica-
tion" which was filed by counsel for the General Counsel
who requests that the letter from the Respondent's attorney
be stricken and disregarded.
A similar situation presented itself in an earlier case
before me with regard to a letter entitled "Clarification of
Facts" which I received from another attorney who
asserted in that case that there were "serious misstatements
of the record" in the brief that had been filed by another
counsel for the General Counsel. My analysis of the Board
precedents concerning what is, in effect, a reply brief is set
forth in footnote I of International Harvester Company, 227
NLRB 85, 88 (1976).
In addition, I advised all of the parties in this proceeding
at the time of the setting of a due date for the filing of briefs
of the following: "As you know, the Board's rules and
regulations do not provide for the filing of reply briefs so
this is your one opportunity to brief the case to me."
In view of the foregoing and for the reasons set forth in
the International Harvester decision, I have decided to
reject the letter from the Respondent's attorney, and,
therefore, I have placed the letter and the General
Counsel's motion in the rejected exhibit file.
There are some inadvertent clerical errors in the tran-
script, but those can be recognized as such without the
necessity of having a detailed correction of the record.
However, there is one error which could be misinterpreted
by someone who was not present at the hearing. If left
alone, the error would be unfair to a witness.
The error obviously stems from the fact that the word
"there" sounds somewhat similar to "fair," at least it did to
the court reporter while I was commenting on an objection
made on the basis of hearsay. I was indicating to the
witness that she was not "there" or present at the
conversation between Smaldino and Monteith. Unfortu-
nately, the court reporter recorded the statement as my
saying the witness was not "fair."
Accordingly, I hereby correct the portion of the record at
transcript page 435, lines 4 through 7, to substitute the
word "there" in two places instead of the word "fair" so
that the record will read: "I don't mean this as critical of
you, Mrs. Courney, but you weren't there, so to speak, and
therefore did not witness whatever was said between Mrs.
Monteith and Mrs. Smaldino, but as I said I'm not
criticizing you, but I'm just saying that you were not
there... ."
FINDINGS OF FACT
Upon the entire record in this proceeding and based on
my observation of the demeanor of the witnesses, I make
the following findings of fact.
I. JURISDICTION
The Respondent has been at all times material herein a
Kansas corporation with its principal place of business
located in Topeka, Kansas. The Respondent has operated
a nonprofit hospital and has maintained an office and
place of business at 806 Central Avenue, S.E., in Albuquer-
que, New Mexico.
During the 12 months preceding the issuance of the
consolidated complaint, which period of time is representa-
tive of the Respondent's operations at all times material
herein, the Respondent purchased goods and materials
valued in excess of $50,000 which were transported in
interstate commerce and delivered to its place of business
in Albuquerque, New Mexico, directly from States of the
United States other than the State of New Mexico. During
the same period of time, the Respondent's gross revenue
was in excess of $500,000.
Upon the foregoing facts, I find that the Respondent has
been at all times material herein an employer engaged in
commerce within the meaning of Section 2(6) and (7) of the
Act.
II. THE LABOR ORGANIZATION INVOLVED
It was admitted in the pleadings that the International
Association of Machinists and Aerospace Workers, AFL-
CIO, herein called the Union, has been at all times material
herein a labor organization within the meaning of Section
2(5) of the Act. Accordingly, I find that fact to be so.
III. THE ALLEGED UNFAIR LABOR PRACTICES
A.
The Issues
The principal issues raised by the pleadings are:
438
A.T. & S.F. MEMORIAL HOSPITALS
I.
Whether the Respondent maintained, enforced, or
otherwise gave effect to a no-solicitation and no-distribu-
tion rule which interfered with, restrained, and coerced its
employees in violation of Section 8(aXl) of the Act.
2. Whether the Respondent gave a verbal reprimand
and a written reprimand to Margaret Smaldino on or about
December 6, 1976, because she had violated the no-
solicitation and no-distribution rule, and whether the
Respondent thereby violated Section 8(aXl ) of the Act.
3.
Whether the Respondent discharged Margaret Smal-
dino on or about January 4, 1977, for either one or both of
the reasons set forth below, and whether the Respondent
thereby violated Section 8(aXl), (3), and (4) of the Act:
(a) Because she had engaged in union activities or other
concerted activities protected by the Act, and/or
(b) Because she had filed unfair labor practice charges
against the Respondent under the provisions of the Act.
B.
The Representation Proceedings
The parties entered into a stipulation with regard to
certain undisputed facts concerning the representation case
proceedings.
On March 26, 1976, a petition was filed by the Union in
Case 28-RC-3142 for an election among certain employees
of the Respondent. On April 6, 1976, the Respondent and
the Union entered into a Stipulation for Certification Upon
Consent Election agreement in which they agreed to the
holding of elections in four units of the employees of the
Respondent.
Unit A was limited to all registered nurses. Unit B was
limited to all licensed practical nurses, laboratory and X-
ray employees. Unit C was limited to all business office
clerical employees. Unit D was limited to all clericals,
excluding business office clericals, but including food
service employees, porters, maintenance employees, and
orderlies.
On May 19, 1976, an election was conducted in each of
the four units. An original tally of ballots in Unit A
indicated that 10 votes had been cast for, and 7 against, the
Union, and 4 votes were challenged. In Unit B there were
10 votes against the Union, and 3 votes for the Union. In
Unit C there were three votes against the Uniop, and one
vote for the Union. In Unit D there were 39 votes for the
Union, and 5 votes against the Union.
One of the four challenges in the election in Unit A was
the challenge made by the Board agent to the ballot of
Margaret Smaldino, the Charging Party herein, as her
name did not appear on the voter eligibility list. Subse-
quently, the Respondent and the Union entered into a
stipulation whereby they agreed that one of the challenged
voters was a supervisor and that her ballot should not be
counted. They also agreed that the other three voters,
including Smaldino, were eligible voters and that their
ballots should be counted.
Subsequently, the revised tally of ballots issued on June
30, 1976, with regard to Unit A indicated that I votes had
been cast for the Union and 9 votes had been cast against
the Union. Thereafter, on July 16, 1976, the Board issued a
Decision and Certification of Representative in which,
among other things, the Union was certified as the
representative of the employees in Unit A and Unit D.
C. A Comment on the Credibility of the Witnesses
The findings of fact herein will be based on the credited
testimony given by Betty L. Rutter, Diane Dale Courney,
Louise Smith, Alan A. England, and 0. C. Branham, as
well as on numerous items of documentary evidence and a
stipulation of the parties.
I found the testimony of the foregoing persons to be the
truthful and accurate accounts of the events. Their demean-
or on the witness stand was reassuring that they were
relating the facts as best as they could recall in view of the
passage of time between the events and the hearing. Their
choice of words and expressions were not identical, but, if
they had been, that would have been most unusual for
them to have recalled with identical precision these past
events.
As will be seen later, there had been sharp conflicts in the
past between Smaldino and Rutter, and also between
Smaldino and Courney. Notwithstanding those past differ-
ences among those persons, neither Rutter nor Courney
exhibited a hostile, vindictive, or vengeful attitude towards
Smaldino while they were giving their testimony. Even
while each one was being cross-examined on the witness
stand by Smaldino as the Charging Party their demeanor
remained the same.
It is noteworthy that both Courney and England were no
longer employed by the Respondent at the time of the
hearing in this proceeding, but, more importantly, the
witnesses named above gave a clear and coherent account
of the many events which had taken place. In contrast, Ms.
Smaldino's testimony conflicted with these accounts in
many respects, and her demeanor on the witness stand and
manner in testifying were not convincing nor persuasive
that her versions were more reliable. Accordingly, I have
considered, but not relied on, her versions of the events in
making the findings of fact herein.
D. The Employment of Margaret Smaldino in 1975
Smaldino was hired in July 1975 by 0. C. Branham. She
held the positions of in-service director and utilization
review coordinator at that point in time.
O.
C. Branham, who has been employed by the
Respondent since 1954 and who has occupied the positions
of assistant administrator and chief administrative officer
since March 1, 1976, said that shortly after Smaldino was
hired by him she took part in matters outside her
responsibility. He pointed to the fact that Smaldino began
assisting the doctors in the hospital's out-patient depart-
ment. Her actions in this regard did not please the head
nurse in the out-patient department. Branham expressed
the opinion at the hearing, "that was always her problem,
not getting along with some of the other people and
department heads."
Alan A. England was employed at the time of the
hearing as administrator of the Camino Vista Nursing
Center. Previously, he had been employed by the Respon-
dent from May 13, 1975, to February 1, 1977. During that
period of time, England worked as an administrative
assistant to Branham. In that capacity, his functions
covered seven different areas-personnel, purchasing, X-
ray, pharmacy, maintenance, housekeeping, and dietary.
439
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
In connection with his duties, he discussed personnel
matters with Branham on a daily basis. From time to time,
these discussions included the job performance of Smaldi-
no. England gave several examples of times when he was
not satisfied with Smaldino's performance.
One instance involved the preparation of a report to the
Joint Commission. England gave certain materials to
Smaldino in October 1975 to give her a general outline of
what needed to be done. Smaldino kept the materials until
the latter part of December 1975 and then returned the
materials to England. England testified: "She provided me
the same material that I furnished her to start with," so
England had to do the work.
The findings of fact set forth in this section are based on
the testimony given by Branham and by England.
E. The Events in February and March 1976
Diane Dale Courney worked for the Respondent from
May 27, 1975, to February 18, 1977. During the first 3
weeks of her employment at the hospital, she worked as the
in-service director. Thereafter, she held the position of
superintendent of nurses. She was not an employee of the
hospital at the time of the hearing in this proceeding.
When Smaldino was hired on a full-time basis by the
Respondent, she was given the dual responsibilities of in-
service coordinator and utilization review. Courney said
that she got along poorly with Smaldino, and that she
proposed around the end of January or the first of
February 1976 that the function of in-service coordinator
for the nursing department be taken away from Smaldino.
Ms.
Courney recalled an incident in February 1976 at
the hospital when she overheard Ms. Smaldino yelling
loudly to someone. Her recollection was that Smaldino was
saying words to the effect that: "You think you are a know-
it-all, you have another think coming, how can you tell me
that."
The next day Ms. Courney had separate conversations
with Nel Monteith, a registered nurse employed by the
hospital-home health care organization, and Judy Walden,
who was director of that service. In essence, Ms. Walden
threatened to discontinue the home health care service for
the Respondent's patients because of the complaints from
her employees who had come to the Respondent's hospital.
Ms. Courney reported this to England, who also testified to
receiving a similar telephone call from Ms. Walden.
On February 24, 1976, England advised Smaldino by
memorandum that henceforth the home health care coordi-
nation would be handled through the superintendent of
nurses. (See Resp. Exh. 6.) England did this on the basis of
the verbal communications from Walden. However, he did
ask Walden for a written account.
On March 17, 1976, Walden wrote a memo addressed to
England and Courney in which she specified the conflicts
which had taken place between her employee, Nel Mon-
teith, and Smaldino. The memo is two-and-a-half pages
long, single-spaced, typewritten, and goes into specific
detail of the problems encountered with Smaldino. (See
Resp. Exh. 7 for the specific details.) In conclusion,
Walden stated:
Since Ms. Monteith is an employee of HHC with no
formal arrangements or commitment to Memorial, I
question the value of her services under this constant
tension and harrassment. We would like to continue
our services to Memorial and Ms. Monteith has good
rapport with Ms. Courney, the staff nurses and physi-
cians. The patients are being provided with continuity
of care otherwise not available if no in-patient planning
is provided.
I hope the above information satisfies your request. I
would be happy to discuss this with you in person if
you have any questions. I feel much of this is subjective,
but I have not had a satisfactory, unemotional explana-
tion from Ms. Smaldino concerning the stated prob-
lems and all I have to go on is what is reported to me by
Ms. Monteith.
England said that he took a copy of Walden's memo to
Branham and talked it over with him. Branham confirmed
seeing the Walden memo and discussing the matter with
England.
The findings of fact in this section are based on the
testimony given by Courney, England, and Branham, as
well as documentary evidence.
F. The Events in April 1976
On April 5, 1976, Courney summed up the difficulties in
working with Smaldino in a detailed memorandum to
England. (See Resp. Exh. 8.) The memo stated:
April 5, 1976
To: Alan A. England, Administrative Assistant
From: Diane Courney, R.N., Director of Nursing
Subject:
I have had difficulties working with Mrs. Smaldino
in much the same manner as has been encountered by
the two home health care nurses that have been here at
Memorial. Since the time of Mrs. Smaldino's employ-
ment, I have not been able to communicate with her in
any given subject area that has produced any measur-
able or meaningful results. Because of the overlapping
interests of our positions, Mrs. Smaldino and I should
be communicating effectively together, constantly. This
has never occurred.
It is my feeling that Mrs. Smaldino finds it very
difficult to accept and integrate constructive criticism
of any kind. This rationale has come about on my part
after trying many different approaches in an effort to
effect a working relationship with her. My frustration
has been great. I have needed to sit down and earnestly
discuss numerous matters with her, but most conversa-
tions have ended with her accusing me of "pushing
her," "expecting too much of her," "trying to tell her
what to do" and finally, "I never said that," "that is not
true and you know it." A few of these discussions have
erupted into the use of abusive language which I believe
I have a right not to listen to and I have brought the
discussion to a close in the presence of Mr. Branham.
This I did for two reasons: one, to close the discussion
440
A.T. & S.F. MEMORIAL HOSPITALS
to the use of abusive language, and two, to inform him
of the nature of our relationship.
Mrs.
Smaldino, as win-service coordinator, has set
up a general orientation program and I regard her
outline of the program highly. However, after contact-
ing her twice last August about giving some new
employees a general orientation and meeting with
varying reasons why she could not do so at that time, I
have completely oriented all new personnel to my
department since, using her outline. This outline at that
time was not typed or distributed as yet but was in
rough draft form.
In the area of nursing in-service I have always found
Mrs. Smaldino quite willing to listen to suggestions
from myself and others in the nursing department.
However, I feel that very few of these suggestions
resulted in effective and strong in-service programs. I
feel this is due to her inability to ask me or others for
any suggestions that I or others might have had or to
accept and integrate suggestions that I or others have
offered.
At the Medical Staff Executive Committee meeting
in November 1975, Dr. Wilkinson spoke to me about
the need for setting up more in-service programs for
nurses. A few days later Mrs. Smaldino approached me
and told me that in-service was her responsibility. I did
not agree with her entirely as I feel that I am ultimately
responsible for all that does occur within the nursing
department. In January 1976, I requested of Mr.
Branham that he write a directive more clearly defining
my responsibilities'as Director of Nursing in relation to
Mrs. Smaldino's responsibilities as In-service Coordi-
nator. Ensuing conversations led to my stating that I
felt I needed to have my direction and input into
nursing in-service education that I was being allowed to
do. A change in the in-service coordinator's job
description soon allowed me to function in this manner.
Both Mrs. Smaldino and I were charged with the
responsibility to put a nursing audit committee together
and functioning under the JCAH PEP guidelines for
audit. Neither of us had any previous exposure to the
new concepts. We contacted Mrs. Winifred Halle but
she was unable to meet with us in late summer because
of her health. There was a lot of pressure on both of us
to get something off the ground and to have one
complete audit done by January. To be very blunt, I
received no help from Mrs. Smaldino at all. She did
come to the meetings, but as far as the work she herself
put into learning the concepts and helping the commit-
tee along with their understanding of the concepts,
there was only the facade of knowledge expressed
through meaningless double-talk. This constantly con-
fused the committee and retarded its progress toward
really understanding what it was they were supposed to
be doing.
The whole situation with the Medical Audit Com-
mittee's JCAH review is sad when viewed with the fact
that the concepts Mrs. Smaldino was supposed to have
been learning in Nursing Audit are also applied to the
new approaches in Medical Audit. Mrs. Smaldino sits
on both the Nursing Audit and the Medical Audit
Committees. The JCAH reviewers also stressed that
both audit committees soon merge together to form the
Patient Care Audit Committee. I have approached Dr.
Hanold on this matter and his reply has been non-
commital up to this point. I believe progress towards
this achievement has been delayed by Mrs. Smaldino,
but this is only speculation on my part. However, I
strongly feel that unless we do merge soon, both
process and outcome audit will never be a valuable tool
at our hospital, nor will [they] be able to stand up in the
light to a critical eye.
In conclusion, the Assistant Administrator, Mr.
Branham has been aware of my difficulties with Mrs.
Smaldino since late summer 1975. I have asked for and
been granted almost complete isolation from her and
her responsibilities. This is not an ideal situation by any
means but it is a way in which I have found I can
function to the best of my ability with such an existing
situation.
/s/ Diane Courney
Diane Courney, R.N.
Director of Nursing
The foregoing findings of fact are based on the testimony
of Courney and documentary evidence.
G.
The Events in June 1976
Because of the inability of Smaldino and Courney to get
along and work together, Branham transferred the supervi-
sion of Smaldino from the nursing service to the adminis-
tration. He did this by memo dated June 1, 1976. (See
Resp. Exh. 1.)
With regard to Smaldino, England was of the opinion
that "she had an inherent ability to enter into areas that
were not her responsibility." He gave as an example the
incident which led to his memo of June 7, 1976, to Ms.
Smaldino from him. (See Resp. Exh. 10.) In pertinent part,
it states:
Reference work requisition submitted by you direct-
ed to Maintenance Dept. pertaining to improvements
of 2nd floor west bathroom:
Requisitions for work pertaining to nursing areas
should be coordinated through the Head Nurse on the
respective floor, or Mrs. Courney, Director of Nursing,
who, if the request is in order, will initiate proper
corrective procedures through Maintenance. This will
be necessary for budgeting the department as well as
overall control for the Nursing departments.
Your statement that this work order was due to a
safety hazard was out of place. The procedure to follow
in the event of an unsafe condition is to first solve the
condition, and then look into the problem causing it. In
future, if you notice spilled water in the hallways, notify
housekeeping of the situation, so they might correct it.
Note the individual who was the cause of the situation
and report it to his supervisor for their handling so as to
help prevent the situation from future occurrences.
We can appreciate your concern over a person being
a water carrier, but this practice has been in effect for
441
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
approximately 49 years, and will probably remain in
effect until remodeling has been accomplished so as to
permit lavatory facilities in each bed room.
Your concern in these areas is appreciated, and when
channeled through appropriate authority will be given
attention.
Your cooperation and understanding in this matter
is appreciated.
The foregoing findings in this section are based on the
testimony of England and Branham and upon documenta-
ry evidence.
H.
The Events in August 1976
Another incident took place in August 1976 which
Courney believed to be interference by Smaldino in
Courney's responsibilities. Courney had the responsibility
for in-service training in the nursing department after
February 1976. Courney approached Dr. Hanold, who was
the doctor in charge at the hospital, around the first of
August 1976 with regard to setting up a series of programs
concerning arrhythmias, cardiac care, cardiac rehabilita-
tion, and pulmonary disease. Dr. Hanold agreed to her
suggestion and set a date for the first meeting.
Thereafter, Courney discovered that Smaldino engaged
in conversations with Dr. Hanold and set up additional
lecture sessions in this area. Courney made it clear that she
did not object to having the additional sessions arranged,
but she did object to not being involved in the discussions
Smaldino had with Dr. Hanold. Courney made objections
to Branham and asked him to talk to Smaldino regarding
the matter.
In addition, Courney sent a memo to Smaldino on
August 27, 1976, with a copy to Branham. In that
memorandum, Courney reminded Smaldino that nursing
in-service education was outside of Smaldino's responsibili-
ty and, instead, it was the responsibility of Courney. (See
Resp. Exh. 14 for the specifics.)
Smaldino responded to the memo from Courney in a
handwritten memo of the same date. The memo indicates
that a copy went to Branham. (G.C. Exh. 31.) It states in
pertinent part:
8/27/76
To Mrs. Courney
As usual, you have again misrepresented my conver-
sation with you, according to this letter that I received
from you today.
In order to make a general calendar where the
conference room would be needed, I requested from
you those nursing activities in order to prevent overlap
or oversight. Mr. England had requested an activity
calendar where all information was assembled for
September. In no way was this suggested to usurp your
territory of in-service activity & nursing, but only to
make a calendar for each department for the hospital,
you neither have to remind me or repeat your position.
Again, I was assisting Dr. Hanold in his lecture,
which developed into additional sessions. Notice was
typed long before August 25 by Betty Rutter and
placed in the nursing office for your acknowledgement
and distribution (maybe you can ask your assistants).
In addition ECG fundamentals were offered along
with this material for the laboratory personnel or
nursing (they preferred not) for better ECG's. I forsee
that any material which I get together will somehow get
twisted into this same type of gross misleading letter
writing, and so I write to you as well as Administration,
since you could not come and speak to me as I spoke to
you formerly. I believe I offered you that courtesy
which you could not even as much begin to perform. I
so choose this way as well.
/s/ Mrs. Smaldino
cc Mr. Branham
The findings of fact in this section are based on the
testimony of Courney and documentary evidence.
I.
The Events in September 1976
1. The United Fund field trip
Still another incident occurred in September 1976 which
prompted another memorandum from Courney to Smaldi-
no. As coordinator for the United Fund campaign, Smaldi-
no had arranged for a field trip to a rehabilitation center
for certain employees of the hospital. However, Smaldino
told one or two nurses to go during working hours to the
center without the advance knowledge or approval of
Courney, who was superintendent of the nurses.
In her handwritten memo to Smaldino on September 28,
1976, Courney reminded Smaldino that Courney was
responsible for the activities of all nursing personnel during
duty hours. (For details regarding this matter, see Resp.
Exh. 17.) In addition to the memo, Courney also objected
to Branham and England regarding Smaldino's actions.
The findings set forth above are based on the testimony
by Courney and documentary evidence.
2. The in-service coordinator duties are removed
from Smaldino
Because Branham was not satisfied with Smaldino's
performance and was of the opinion that Smaldino was not
effective in her job, Branham removed the in-service
coordinator duties from Smaldino. This was accomplished
by a memo dated September 10, 1976, to Smaldino from
Branham. (See G. C. Exh. 9 and Resp. Exh. 9.) In pertinent
part, the memo stated:
You are relieved of your duties as an In-Service
Coordinator for all services.
You are to continue your duties as a Utilization Review
Coordinator only, as they relate to Utilization Review
and Medical Audit.
In explanation for his action on September 10, 1976,
Branham pointed to the difficulty which Smaldino was
having with department heads and supervisors and also to
the fact that the orientation course for new employees was
442
A.T. & S.F. MEMORIAL HOSPITALS
not being carried out except in the early months of
Smaldino's employment.
Louise Smith has been an employee of the Respondent
since August 4, 1975. She has been a personnel clerk and
payroll clerk since March 1976. In her duties as a personnel
clerk, she receives records of the employees of the hospital.
She recalled that Smaldino showed her a new form entitled
"In-Service Training Orientation Review," but since that
time Smith had not seen the form filled out for any new
employee.
The findings set forth above are based on the testimony
given by Branham, Smith, and on documentary evidence.
3. The recordkeeping problems
England pointed out that on numerous occasions he had
requested certain documents from Smaldino on a monthly
basis, and that he never received them from her. Although
Smaldino's job required the keeping of records, England
could not locate any type of record that she had. He said
that after certain personnel from Topeka came to the
hospital to review records on September 15, 1976, Smaldi-
no was given a recordkeeping guideline in a memo from
Branham on September 20, 1976. (See G. C. Exh. 10.)
However, afterwards England said that he could not detect
any difference in her work insofar as records were
concerned. England also stated that the orientation forms
for new employees were not completed on a regular basis.
Branham also described the difficulties he experienced in
trying to locate records which were supposed to be kept by
Smaldino. He testified:
Well, we were having some problems understanding
just what she was getting done and what she wasn't
getting done. To find her records of what she was doing
had always been difficult all the time that she was there
performing this. She had told me at one time that she
was keeping her records so that they could be found,
but none of us who had any access to it or should have
access to it were able to determine her system because
she kept them fairly secretive and to herself which I
objected to.
*
e
Well, I myself and the Medical Records Director
and other people needed to have access to these
records. She could be sick, she could be on vacation or
on other occasions when she was not available, we
needed to have access to these records.
With regard to the visit to the Albuquerque hospital by
personnel from the Topeka headquarters, Branham stated:
Well, Mrs. Hammon and Mrs. Anderson pointed out
to us in the meeting that the records were quite
deficient as far as the Utilization Review Committee
minutes were concerned and the other records, some of
them, while Mrs. Smaldino said that they existed, they
were not in evidence, they couldn't find them.
Like England, Branham said that he found no difference
in the recordkeeping duties of Smaldino after Branham
issued the recordkeeping guidelines to her.
The findings of fact set forth above are based on the
testimony of England and Branham and on documentary
evidence.
J. The Performance Appraisal
In November 1976, Branham completed a performance
appraisal on the work of Smaldino. (See Resp. Exh. 4.) As
to 11 factors, Smaldino received the following ratings:
I. Quality - Satisfactory
2. Cooperation -
Needs Improving. Should not
get into areas that are not part of your responsibility.
3. Judgment-Comprehension -
Needs Improving.
4.
Initiative -
Satisfactory
5.
Attendance, Punctuality & Dependability -
Satisfactory
6.
Economy -
Satisfactory
7.
Use of Privileges -
Satisfactory
8.
Personal Appearance & Habits -
Needs Im-
proving. Should reflect an image of a supervisory
person.
9.
Safety -
Satisfactory. Very good.
10.
Physical Condition-Coordination -
Satisfacto-
ry
11.
Attitude Toward Patients & Visitors -
Satis-
factory. Very good.
On the form where it called for the listing of outstanding
accomplishments, Branham stated: "Worked well in un-
derstanding of utilization review and P.S.R.O." Where the
form asked what should the person do to improve,
Branham wrote: "Work on improving knowledge of this
organization, P.S.R.O. etc."
The performance appraisal form also provided for
comments for the employee. In answer to the question as to
whether she was satisfied or dissatisfied with her job,
Smaldino checked "satisfied." In answer to the question as
to whether she was satisfied or dissatisfied with the
appraisal, Smaldino checked "dissatisfied."
She also made these handwritten comments on the form:
I enjoyed the initial desire of the two-fold experience,
that of a combined activity and integrating function (of
my varied background) of keeping up with Hospital life
and contributing to a Hospital what I learned that was
needed. So far, the many rewards have been appreciat-
ed with patient, Dr., and family contacts and the job
satisfaction has been rewarding in many aspects other
than above stated.
2. Under cooperation it is because of my eagerness
in many instances where I served all departments that
this accusation has been implied. As many staff people
relay a variety of opinions or stories back to Adminis-
tration where instead if there is a conflict to find the
source and not blame it on an innocent bystander or
"scape goat."
443
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
3.
Please reflect under personal experience I have
never been unkept and want opinion instead of criti-
cism in this important area.
The foregoing findings are derived from Branham's
testimony and documentary evidence.
K.
The New Job Description
In November 1976, Branham had a conversation with
Smaldino with regard to her new job description. Branham
said that Smaldino objected to being placed in the medical
records department and that she said something to the
effect that Rutter did not know as much about medical
records and utilization review as Smaldino did. Branham
testified that Smaldino told him that she was not going to
work under Rutter's supervision. Branham's reply was: "I
explained to her that that was where she was assigned and
if she wished to continue her employment, that's where she
would be working."
After Smaldino had received her new job description
from Branham for utilization review coordinator, England
also had a conversation with Smaldino in his office. During
that conversation, Smaldino told England that she knew
more about utilization than medical records ever would,
and she could not see why she had to work for them.
England described her tone of voice as being harsh, and he
gave this opinion of her demeanor: "She was very emotion-
al, very upset and very irate with me."
During the foregoing conversation, England did not
recall that Smaldino told him that she would not work for
the medical records director, but about 2 days later, Rutter
told England that Smaldino had refused to work for her.
England reported that to Branham. Sometime after that,
England made a verbal recommendation to Branham that
Smaldino be terminated. England testified:
I think at one time after this, when we were having
difficulties with Mrs. Smaldino in several areas as far as
the recordkeeping for utilization review, the refusal to
work for medical records, the non-recordkeeping that
we were having in continuing education from past
months, that I recommended that unless the employee
shaped up, she should be terminated.
*
*
In the best of my opinion and the disrupting manner
that had been taking place, I considered that the best
thing for the facility would be to terminate the lady.
The findings of fact in this section are based on the
testimony of Branham and England.
L.
The Solicitations Rule
In the "Employee Policy Manual" which has been in
effect since August 1, 1974, and which has been in its
present printed form since December 1, 1975, there is a rule
regarding solicitations at the hospital. (See G.C. Exh. 4.)
The rule states as follows:
SOLICITATIONS
In order to protect you and our patients from
annoyance or disruption of work, no solicitation of any
kind is permitted on hospital property without the
express permission of the Administrator. This includes
circulating
petitions,
selling
merchandise,
selling
chances, or distributing literature. Solicitation to pa-
tients is absolutely forbidden.
Should you be solicited within the hospital by
outsiders, it is your obligation to report this immediate-
ly to your supervisor in order that necessary corrective
action may be taken.
At the hearing, Branham stated that "union solicitations
have been allowed" in addition to solicitations for the
United Fund campaign. He said that the rule mostly had
been applied to keeping salespersons from bothering
patients and employees. He pointed out that the Union had
been permitted to post materials on the bulletin boards in
December 1976.
In a pretrial affidavit which Branham gave on December
16, 1976, he mentioned only the United Way campaign as
being an exception to the rule. (See G.C. Exh. 19.) In
pertinent part, he stated on this subject:
6.
The hospital has a tentative agreement with the
Union which provides that the Union can have partial
use of five bulletin boards within the hospital for the
posting of their materials. The Union just had to show
the materials to me and then they can post the
materials. The only provision is that the materials must
be Union business and not any outside business. The
"Solicitations" rule in the employee policy manual is in
full effect at the hospital and I do not allow any of the
solicitations mentioned in that paragraph so labelled
except for the United Way campaign every year. The
employee manual went into effect continuously since
December 1, 1975, and there has been no change since
that time.
In weighing the foregoing, it is important to bear in mind
the time difference between the time that Branham gave his
affidavit in mid-December 1976 and the time of the hearing
in May 1977. As indicated in his affidavit and by other
evidence at the hearing, agreement had been reached for
the Union to post certain materials on designated bulletin
boards at the hospital. A notice about a Christmas party
was given as an example of a union notice which had been
posted around that time. Thus, when Branham spoke of the
fact that "union solicitations have been allowed" during his
testimony at the hearing, that statement was made from the
perspective of May 1977, rather than mid-December 1976
when the affidavit was given.
Significantly, one of the questions asked of Branham
prior to his response used December 16, 1976, as a point of
reference and asked about "from that time forward till
now. . ." which would mean the time of the hearing in
May 1977. Then the next question also made the inquiry in
the present tense. Considering the foregoing, I do not
perceive the conflict in the testimony given by Branham in
his pretrial affidavit and the testimony on this point
months later at the hearing. The examination of Branham,
444
A.T. & S.F. MEMORIAL HOSPITALS
in pertinent part, under Rule 611(c) of the Federal Rules of
Evidence, was:
Q.
I see. Are you familiar with the solicitation rule
that is contained in the Employee Policy Manual, I
believe it is in an exhibit of the General Counsel, which
is General Counsel's Exhibit No. 4, and I will show that
exhibit to you and ask you if the, if you are familiar
with that exhibit and the rule contained on the exhibit
regarding solicitation?
A.
Yes, the solicitation section on this exhibit.
Q.
You are familiar with it?
A.
Yes.
Q.
And was that rule in effect on December 16 of
1976?
A.
Yes.
Q. It was in effect?
A. Yes.
Q.
And for how long prior to December 16, 1976,
was the rule in effect?
A.
Oh, in it's present form since December 1, 1975.
Q.
Was the rule in effect after December 16, 1976?
A.
Well, it's been in print all that time, but it has
not been enforced as such.
Q.
I don't know if you caught the date that I gave
you, it was December 16, 1976, this last year, and from
that time forward till now, has that rule been in effect?
A.
Yes, in the same way, it's been printed in our
personnel book.
Q. And in fact, you don't allow any of the solicita-
tions mentioned in that paragraph, isn't that correct,
Mr. Branham?
A.
As far as what is allowed, the union solicitations
have been allowed; the United Fund campaign has
been allowed; the sales in here has to do with the
expressed permission of the administrator and I would
serve as the administrator in this situation. Mostly, this
is applied to keeping salesmen out because we have, in
times past, had salesmen bother patients and employ-
ees, insurance salesmen particularly.
The foregoing findings of fact in this section are based on
the testimony of Branham, documentary evidence, and a
stipulation of the parties.
M.
The Meetings With Department Heads
England observed three individuals on the outside
grounds of the hospital during the summer of 1976 who
were attempting to sell Indian jewelry to employees and
patients. England, who had previously worked for the
police department for nearly 3 years while attending
college, observed that one of the individuals had a
concealed handgun in his upper right-hand pocket under
his suit. England requested him to leave the premises. As a
result of this incident, a meeting was held with the
department heads at the hospital. England testified:
It was in response to three individuals who we had on
outside grounds selling Indian jewelry. This was during
the lunch hour and they were accosting patients as well
as employees. I approached the individuals. I noticed
one of the individuals was carrying a handgun, con-
cealed, and I asked him to leave the premises. We later
had a meeting with department heads to explain to
them that solicitation of Indian jewelry or the sale of
eggs, Avon, or anything was not permissible.
There was still another meeting with the department
heads at the hospital in November 1976. That meeting was
to tell the department heads not to discuss union matters
with employees. England testified:
It was a meeting between our legal counsel and the
department heads basically to inform the department
heads the do's and don'ts for unfair labor practices and
we basically informed them to keep us out of the unfair
labor practice game, not to discuss union matters with
employees.
The findings of fact in this section are based on the
testimony given by England.
N.
The Bulletin Boards Agreement
After the certification of the Union as the collective-
bargaining representative of certain employees of the
Respondent, contract negotiations commenced between
the Union and the Respondent. At the bargaining session
on September 15, 1976, agreement was reached that there
would be five bulletin boards provided on which the Union
could distribute its materials. (Resp. Exh. I1.) Thereafter,
on October 5, 1976, agreement was reached on a bulletin
boards clause. (Resp. Exh. 13.) The clause is set forth in
Respondent's Exhibit 12 and states in pertinent part:
ARTICLE -
BULLETIN BOARDS
The Hospital shall make available adequate portions
of five (5) bulletin boards at appropriate locations in
the Hospital for the exclusive use of the Union. The
Union will post on these bulletin boards notices of a
non-controversial nature, copies to be submitted to the
Hospital's administrator prior to posting.
The findings of fact set forth above are based on
England's testimony and documentary evidence.
O. The Intensive Care Unit
The intensive care unit at the Respondent's hospital is a
six-bed, one-room facility. A nurses' station is located
within the intensive care unit, but is separated from the
patients by a glass window through which the nurses can
observe the patients. There is a space whereby the nurses
can leave the station to attend to the patients. Inside the
nurses station is the work area where the supplies are kept,
the drug cabinet, the desk where the charts are kept, and
the sink area.
The intensive care unit is used for recovery room
patients, coronary care patients, and medical or surgical
patients under acute or critical conditions. It is the
hospital's policy to limit visits to those patients to only 5
445
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
minutes per hour. Doors separate the intensive care unit
from the rest of the floor at the hospital.
Courney pointed out that it was the hospital policy to
have as little as possible obstructing the window between
the nurses' station and the patients in the intensive care
unit. The reason for that is so that the nurses can observe
the patients.
The findings of fact in this section are based on
testimony by Courney.
P.
The Events on Saturday, December 4, 1976, and
on Sunday, December 5, 1976
On Saturday, December 4, 1976, Courney observed some
envelopes in the observation window in the intensive care
unit. She explained:
It came to my attention because they were sitting in the
nursing station area slightly up in the observation
window which the nursing personnel in the intensive
care unit use for observation of their patients that are
on the other side. It was a hospital envelope with
employee's names on it.
Courney said that the envelopes were sealed and that the
envelopes had the names of two or three employees of the
nursing department who were regularly employed in the
intensive care unit. She recalled the names of Shirley
Lindermuth and Ruth Chung being on the envelopes.
She asked Registered Nurse Schodorf and Licensed
Practical Nurse Kaufman, who were on duty in the nurses'
station at the time, what the envelopes were. Courney
testified:
They told me that it was envelopes that Mrs. Smaldino
had brought to the unit and had given to them to place
around so these nurses could subsequently pick them
up later on in the day.
*
e*
They offered the information. The envelopes contained
a memo which was titled "Nurses" and they went on to
tell me the contents of the envelope, you know, in a
general nature.
Courney asked if she could remove the envelopes and
they agreed. She did so and made a Xerox copy of the
outside of the envelopes, but she did not open the
envelopes. She returned the envelopes to the intensive care
unit personnel who put them back in the observation
window in Courney's presence. When she was asked at the
hearing as to her reasons for returning the envelopes,
Courney responded: "Because of some reasons I under-
stood and some reasons I never could comprehend, I
barely could turn around without an unfair labor practice
charge being brought against me by the I.A.M."
Courney said that she had never observed employees of
the hospital using supplies and materials for their personal
use.
The envelopes used by Smaldino were brown legal-size
envelopes with the following appearing in the upper left-
hand corner of the front of the envelope:
The A. T. & S. F. Memorial Hospitals, Inc.
The A. T. & S. F. Employees' Benefit Association
Albuquerque, New Mexico 87101
In the upper right-hand corner of the envelope where a
postage stamp would normally be affixed, if the envelope
was being mailed, were the printed letters and initials
"R.R.B."
On Sunday morning, December 5, 1976, Courney was
working as the daytime nursing supervisor when a regis-
tered nurse handed her a piece of paper. The document
had "Nurses" at the top and concerned a meeting at Ms.
Jones' house a few days later. From the information which
had been given to Courney the day before by the registered
nurse and the licensed practical nurse in the intensive care
unit, it appeared to Courney that the memo was the same
one as they had described as being in the envelopes left by
Smaldino.
Around noontime that day, Courney again spoke with
LPN Kaufman who verified that the document was the
same thing.
A copy of the notice which was enclosed in the envelopes
was introduced into evidence as General Counsel's Exhibit
12. It reads as follows:
NURSES:
The man with the answers to your questions regard-
ing Union activites will be at 10419 San Gabriel Court
N.E. on Tuesday, December 7th. 7:30 p.m. An Invita-
tion is extended to all Nurse's in both the Union as well
as those who have not participated.
Go East on Commanche to Morris. Turn left on
Morris-Ist street turn right 1/2 Block to the cul de sac.
See you there.
You'll get the facts without misrepresentation of the
issues.
Remember Topeka has a Union and they are not
closing their doors.
The findings of fact in this section are based upon the
testimony of Courney and documentary evidence.
Q.
The Events on Monday Morning, December 6,
1976
On Monday morning, December 6,
1976, Courney
showed England the Xerox copy of the envelopes and the
document entitled "Nurses" which she had been given the
day before. She expressed the view to England that "it was
a very definite misuse of hospital property for other than
hospital business."
Later that day, around 11 a.m. or 12 noon, Ms. Courney
attended a meeting where the matter was discussed. Also
present at the meeting were Branham, England, and
attorney Adang.
England said that he saw a copy of the envelope. It was
brought to his attention by Branham on the Monday
following the Saturday discovery. As a result, England
inquired of Luis Gutierrez, who was one of the Union's
negotiating representatives, what his feelings were regard-
446
A.T. & S.F. MEMORIAL HOSPITALS
ing union members using hospital stationery for their
personal use. Gutierrez told England that he was not aware
of it.
After England learned of the contents of the envelopes,
he also discussed the matter with Gutierrez who told
England that he was not aware of a meeting.
England said that there was hospital policy against using
hospital materials for the personal use of employees. He
alluded to the fact that others had been disciplined for
doing so, but he did not give specific details.
Several years ago, Branham counseled his own secretary
who had started to give letterhead stationery to a patient at
the hospital who had come into his office. Branham told
her never to do that.
Branham also recalled an incident in which an employee
had taken tools from the Respondent's powerhouse. That
employee was reprimanded and discharged by the hospital.
Between S40 and $50 was withheld from his final paycheck
to cover the cost of the tools not returned to the hospital.
The findings of fact in this section are based on
testimony given by Courney, England, and Branham.
R.
The First Counseling Session
Betty L. Rutter was director of medical records at the
Respondent's facility from October 1, 1976, to February 7,
1977. At the time of the hearing she was serving as acting
assistant director of medical records and medical audits.
She began working for the Respondent in April 1976.
At the request of Branham, she attended both of the
counseling sessions involving Smaldino on December 6,
1976. Both sessions took place in Branham's office. Present
were: Branham, Smaldino, Smith, and Rutter.
Rutter described the first counseling session as follows:
Mrs.
Smith and I didn't say anything. Mr. Branham
asked Mrs. Smaldino if she recognized the envelope
and handwriting on the envelope. At first, she denied it,
but then he said, "This is your handwriting, isn't it?"
She said yes, it was her handwriting. He asked her
where the envelope came from or who the envelope
belonged to, excuse me, who the envelope belonged to.
She said, "The railroad." He said no, and she said,
"Well the hospital then." Then he asked her if she was
using it, if she used it for her personal use. She said she
did. He went on and counseled her that that was not
the policy of the hospital, to use hospital property for
your own personal use.
Rutter was certain that there was no mention of a union
at any time during the conversation with Smaldino. She did
recall that at either the first or the second counseling
session that Branham told Smaldino that she was not to be
on hospital premises if she was not there on hospital
business.
Rutter estimated that the session lasted about 15 or 20
minutes. As they were leaving, Rutter heard Smaldino say
to Branham: "I will get you for this thing if it is the last
thing I do." According to Rutter, Smaldino had raised her
voice during the session and, in her opinion, Smaldino had
lost her temper.
Rutter had not seen any other employee at the hospital
use hospital materials for her own personal use.
Smith testified that she attended only the first counseling
session between Branham and Smaldino on December 6,
1976. She attended the meeting at the request of Branham
who told her that he wanted to have a witness. She recalled
that Branham handed her a memo that was on the
letterhead stationery of the hospital and also an envelope
and asked Smith to read it. After she had done so,
Branham asked Smaldino if that was her handwriting. At
first, Smaldino said "no." Branham showed it to her once
again, and then Smaldino said "yes." He asked if she had
written this and Smaldino said "yes." Branham counseled
her about using hospital property and pointed out that
there was a policy of the hospital which he had told all of
the persons in the administrative clerical department to be
careful about handing patients stationery because they
could come in and ask them to use hospital stationery.
Smith said that Smaldino felt that it was all right for her
to use the stationery and she said that she thought that
other people had done so. Smith said that Smaldino felt
that it was perfectly proper, and she did not feel guilty
about it at all.
Smith said that Branham did not mention union activi-
ties at all during the conversation. She said that he did ask
her if she had been in his office when she was not supposed
to be in there. Branham also said that it had been reported
to him that Smaldino had done so.
Smith recalled that Smaldino did make a remark to
Branham that she felt she would have to get him for that.
Smith testified that she had not seen anyone else use
hospital property.
After conferring with England and Courney, Branham
said that he decided to have a counseling session with
Smaldino that day. As it developed, there were actually two
separate sessions on December 6, 1976.
At the first session, Branham showed Smaldino a copy of
the envelope and asked her if the handwriting on the
envelope was hers. At first, Smaldino denied it, but then
Smaldino admitted that it was. Branham told her that it
was not permissible to use hospital stationery for private
correspondence. He asked her why she had done this.
Smaldino told him that since Branham and the department
heads had a meeting with the nonbargaining unit employ-
ees of the hospital with regard to union negotiations, she
was trying to do something on the other side to straighten
out the record by arranging to hold a meeting.
Branham described Smaldino's demeanor during the
meeting as: "Well, she became angry immediately, flushed
face and raised her voice and entered into a tirade, I recall
that when she left she said, 'I'll get you for this.' "
The findings of fact in this section are derived from the
accounts given by Rutter, Smith, and Branham. There were
minor differences in their recollections of this event, but
their accounts were not substantially different.
S.
The Second Counseling Session
At the second counseling session, Rutter observed
Branham give the memorandum to Smaldino. Smaldino
read it over and then said that she did not have a key to
Branham's office. Smaldino also said that she would not
447
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
work for Rutter; that Smaldino knew more about the
medical record department than Betty Rutter ever would
know, and that she would refuse to work for Betty Rutter.
At that point, Branham stated to Smaldino: "Then you
may submit your resignation."
Rutter observed Smaldino later that day leaving the
hospital prior to her quitting time.
At the second counseling session that afternoon, Bran-
ham said that he gave Smaldino a memo to record her
counseling. He said that he placed the emphasis in their
verbal discussion on Smaldino's failure to accept the
supervision of Rutter. He also requested that Smaldino
return the keys to Branham's office. At the second session,
Branham described Smaldino as, "still hostile, angry,
[with] flushed face and raised voice."
A copy of the memorandum which Branham gave to
Smaldino was introduced as General Counsel's Exhibit 13
and Respondent's Exhibit 19. In pertinent part, it states:
Dear Mrs. Smaldino:
To record the counselling I gave you today, about
using hospital stationery on company time to distribute
private correspondence to nurses, in the hospital work
areas. At least two or more nurses observed you doing
this. You had told me earlier, that Saturday morning,
December 4, 1976, that you were here to catch up on
your work.
If you are not working at the hospital, on hospital
business, you are not to be here, except for treatment.
If you have a key to my office door, please turn it in,
to me, today.
When I gave you your copy of the utilization review
coordinator job description, on November 18, 1976, it
was pointed out to you, that you would be under the
supervision of the medical record director. You object-
ed to this. I assured you that you would be assigned to
the Medical Records Department.
Today, I learned that you had told Mrs. Rutter,
Medical Record Director, and Mr. Alan England, that
you were not going to work under the medical records
director supervision. If you fail to function under the
supervision of the medical records director, and do not
carry out your assigned duties, you will be terminated
from your job.
Sincerely,
/s/ O. C. Branham
O. C. Branham,
Assistant Administrator
The findings of fact in this section are based on the
testimony of Rutter and Branham, and also on documenta-
ry evidence. Once again, there are minor differences, in
their recall, but their accounts are not substantially
different and are consistent with the documentary evi-
dence.
T. The Reply of Smaldino to the Counseling
In response to the counseling sessions with her on
December 6, 1976, Smaldino sent a memorandum the next
day to Branham, Dr. Hanold, and Dr. McMinn. A copy of
that memo was introduced into evidence as General
Counsel's Exhibit 15. It states:
To: Mr. Branham, Dr. Hanold, Dr. McMinn
Date: December 7, 1976
Dear Sirs:
Upon the advice of professional judgement I respond
to the letter given to me regarding direction from the
Medical Records department.
First, I learned that the information given to Mr.
Branham regarding the model Utilization Plan was
erroneous, that the plan was not approved by J.C.A.H
and voted upon as described by Mr. England.
Secondly, Mr. England took a copy of our plan to
read over the weekend, as he was not aware that we had
a plan. I refer to my notes for the Quality of Care
meetings for October I th and November 8th, where I
made known the recommendations and actions for our
newly organized status to you Mr. Branham, Dr.
Hanold, and Dr. McMinn and there were no objec-
tions. Even though Administration was absent from the
last meeting I still presented Mr. Branham a copy of
that meeting. On November 18, when I was given a
copy of my job description and placed under the
Medical Records Dept., in the face of all that has been
discussed previously I was, to say the least, perplexed
and concerned that Administration is so obstinate in
the real issues of Utilization and Medical Records does
not play an active role.
This is a critical time in which the forming of a new
department jointly with billing and Utilization benefit
Memorial Hospital and also now that there is new
leadership and interest with Dr. McMinn assisting us.
So initially on this past Saturday, December 4th, when
Dr. McMinn dictated a letter to the Hospital Care
Committee and I could sit down and discuss pleasantly
important matters regarding Utilization I thought the
real beginnings were starting, and even reported this to
Dr. Hanold.
Now I can see the real intention of your actions and
letter writing of 12/6/76 is due to union activities and
not the issue of supervision nor my work. I realize that
the use of two envelopes is the unpardonable sin for
which I cannot alter my actions as of this date;
however, I can repay the use of items used.
Topeka says "you here in Albuquerque have a
communication problem," well what good is the talking
and all the documentation if no one ever listens. That
information, when it is solicited for the sole purpose of
improvement, is taken with hostility and disqualified.
May I for the purpose, have referred to the article, of
support in this situation that Utilization Review and
related procedures serve many functions [sic]. Hospital
administrators and government planning agehcies view
448
A.T. & S.F. MEMORIAL HOSPITALS
Utilization Review as a major mechanism of cost
control. Mechanisms ultimately relate to a national
system of medical cost control policy. There are
important benefits to the system, and there are also
important dangers to the system and to the patient
which may not be immediately obvious, and in no way
relate to Medical Records.
I asked these questions which seem to have a parallel
as when I review my patient's for Utilization, "do I
receive the support and care daily from a needed
Physician?", "is the intensive care supported"?, "can
the person do well on her own"?, "is this service in the
Hospital a needed requirement or does it have an
educational value"?.
My real concern is to bring finally to your attention
where can I serve you? If, you so choose Medical
Records I can not relate as the interests are not mutual
and for that reason you disqualify my responsibilities.
If, you reconsider the above and also the previous
described meetings notes I will support the institution
as well as job functions.
Again, I do not have a key to your office, nor do I
have the need to enter your office or any one else's at
any time, and for being accused of this action I plan to
take action in my behalf.
Margaret Smaldino R.N.
Utilization Review Coordinator
The findings of fact in this section are based on
documentary evidence.
U. The Meeting on December 9, 1976, Between
Smaldino and Rutter
On Thursday, December 9, 1976, Rutter, who at that
time was the director of medical records, prepared a
memorandum to Smaldino. Rutter explained at the hearing
that she did so for the purpose of getting "our utilization in
order for the joint commission" on January 1. Another
purpose was to initiate some communication between the
two persons.
Rutter acknowledged that she had not previously in-
formed Smaldino that Rutter was her supervisor, although
she believed that Branham or England had done so. When
she was questioned regarding this, she replied: "I could not
talk with Mrs. Smaldino and tell her such a thing. . . If I
tried, she became belligerent and I couldn't talk. This is the
idea of the memo, because I felt that we had to get some
communication started."
The memo reads as follows:
December 9, 1976
To: Mrs. Smaldino, RN, URC
From: Mrs. Rutter, ART, Director, Medical Records
Although it was not our wishes, the Revised Utiliza-
tion Review Plan is in effect. Therefore, since I am held
responsible, and we have two weeks, I think we should
lay some definite plans.
1. UR Committee meeting; Please suggest a defi-
nite date-Fourth Thursday?, First Friday?, Second
Wednesday?
2.
Doctors for the committee: Consider six, (which
constitutes 25% of the Active Staff), perhaps meeting
with the Chairman more often. What about asking new
doctors on the Staff? Dr. Maier?, Dr. Carmody?, or an
older one who would benefit too, such as Dr. Conklin?
3.
We must have all UR's, Recertification copies,
and letters alphabetically filed. I can name many
reasons, but the main one is an organized look. Use a
requisition form and order alphabetical dividers for the
file cabinet, pens and other supplies that you need.
4.
Forms: I have heard you say we could use a
much better form. Then why not? Draw one up, -or
several that you need for Medicare, Medicaid, Private,
or EBA patients. If you feel a better form can help you
provide better Utilization, then get one.
Let's get organized, and since we must begin some-
where, let's start where it shows. I will meet with you in
your office Monday morning at 9:00 to discuss your
suggestions on these matters.
Thank you,
/s/ Betty Rutter
cc: Mr. O.C. Branham
That afternoon of December 9, 1976, there was a
conversation between Smaldino and Rutter. According to
Rutter, Smaldino raised her voice to her and lost her
temper. As a result of that conversation, Rutter became ill
and went home. Rutter testified:
Well she came into the office with this and said that
she was sick and tired of everyone trying to do her job
or think that they knew more about her job than she
did, and that is when I crossed the hall with her and we
had the meeting in her office or tried to.
Well I just told her that I was trying to get together
so that we could have some basis of getting together on
the joint commission problem, and she became very-
I wish I could remember all that was said in that
because there were a lot of things I felt were derogatory
to me and to my position, and as I stated, I felt we had
to get together, but she became very upset and lashed
out, and since I cannot answer when someone lashes
out, I became upset and left the office and then I went
home.
The next morning Rutter spoke with Branham in his
office and told him that Smaldino had refused to cooperate
with Rutter and that she did not see how they were going to
go forward.
The foregoing findings of fact are based on the testimony
of Rutter and on documentary evidence.
449
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
V.
Branham's Decision To Terminate Smaldino
After receiving the report from Rutter regarding her
conversation with Smaldino on December 9, 1976, Bran-
ham started thinking about terminating Smaldino. He
discussed the matter with Dr. Hanold, who was the doctor
in charge of the hospital. Dr. Hanold expressed the view to
Branham that he would not want to see Rutter run away
from the hospital. Branham testified, "[W]e agreed that we
couldn't permit this to keep on."
Nevertheless, action was not taken immediately because
of the need to find a replacement for that position.
Branham explained: "It's necessary that our connections
with Medicare and for other reasons that this type of work
be carried on without interruption."
In this connection, Branham spoke with two department
heads regarding suggestions for a replacement. Ann Cun-
ningham, who was the in-service director at that point in
time, suggested an individual named Joanne Hurry who
was employed at a hospital in Las Vegas, New Mexico. On
December 23, 1976, Cunningham telephoned Hurry at that
hospital. The telephone records kept by the switchboard
operators at Respondent's facility corroborated Branham's
testimony with regard to the telephone call between those
two persons on that date. (See Resp. Exh. 5.)
On Wednesday, December 29, 1976, and Thursday,
December 30, 1976, the following advertisement ran in the
"Albuquerque Journal" under the headings "Employment"
and "Admin./Profession" in the classified advertisement
sections of the newspaper:
Utilization review coordinator. Call 268-1915 after
6:00 p.m. Monday through Friday.
The portions of the editions of the "Albuquerque
Journal" pertaining to the above were introduced into
evidence as General Counsel's Exhibits 20 and 21. Bran-
ham's home telephone number is the one shown above.
Branham recalled that he had placed the advertisements
a day or two before they actually ran in the newspaper. He
said that he usually ran such ads for 2 days.
The first person to replace Smaldino was a relief nurse
who had worked part time at the hospital. She took over
Smaldino's position within the next day or two after the
termination of Smaldino.
The permanent replacement was Joanne Hurry who
began her employment at the hospital on February 7, 1977.
The foregoing findings of fact are based on the testimony
of Branham and documentary evidence.
W.
The Reasons for Discharging Smaldino
When he was asked at the hearing why he discharged
Smaldino, Branham gave the following rationale:
Well, I finally came to the conclusion that she was
not going to cooperate well enough with department
heads and those with whom she had to deal, to carry
out the proper function of her job and maintain the
records that we required. I thought that a year and a
half for anyone was enough to give them a fair trial in
their responsibilities and duties and if they couldn't get
it all together, so to speak, in that length of time, that
we had to make a change that would no longer
jeopardize the position of the hospital any longer and
we needed to make a change in personnel.
Branham denied that he terminated Smaldino because
she had passed out notices of a union meeting, or because
she had filed unfair labor practice charges against the
Respondent. Branham acknowledged that the cost of the
envelopes used by Smaldino would be approximately 6 to 8
cents a piece, but he said that he did not approve of using
hospital materials for personal use.
On December 30, 1976, Branham prepared a letter of
termination for Smaldino. He said that he gave the letter to
her on January 3, 1977. (See G.C. Exh. 18.) Her termina-
tion was to be effective on January 4, 1977. In pertinent
part, the letter from Branham to Smaldino states:
This letter is to notify you that your employment by
this hospital is terminated, effective January 4, 1977.
Any annual leave you are entitled to receive will be
paid on the check you receive January 23.
Your inability to work under the supervision assigned
to you, and your repeated refusal to do so can no longer
be tolerated. You have, for several months, shown a
tendency not to cooperate well with department heads
and other employees. You have been counselled about
these things without any noticeable improvement.
On the "Employee Separation Report" completed by
Branham on January 4, 1977, with regard to the termina-
tion of Smaldino, Branham gave the reason for her
separation as: "Terminated because of failure to cooperate
with supervisors." The form further indicated that he did
not recommend reemployment for Smaldino.
The findings of fact in this section are based on the
testimony given by Branham and on documentary evi-
dence.
X.
Conclusions
In St. John's Hospital and School of Nursing 222 NLRB
1150 (1976), the Board cited its earlier holding in Stoddard-
Quirk Manufacturing Co., 138 NLRB 615 (1962), with
regard to certain presumptions applicable to no-solicitation
and no-distribution rules and stated:
In general, no-solicitation rules are presumed valid if
applicable only to solicitation during working time, but
are presumed unlawful if they extend to solicitation
during nonworking time irrespective of whether the
solicitation occurs in a work or nonwork area. Rules
prohibiting distribution of literature are presumed valid
unless they extend to activities during nonworking time
and in nonworking areas. In order to justify the
existence of a rule which is on its face presumptively
unlawful, an employer must present sufficient justifica-
tion to warrant the further curtailment of employee
rights.
The Board also stated in the St. John's Hospital case that
it recognized that the primary function of a hospital is
patient care. In this connection, the Board stated:
450
A.T. & S.F. MEMORIAL HOSPITALS
We recognize that the primary function of a hospital
is patient care and that a tranquil atmosphere is
essential to the carrying out of that function. In order
to provide this atmosphere, hospitals may bejustified in
imposing somewhat more stringent prohibitions on
solicitation than are generally permitted. For example,
a hospital may be warranted in prohibiting solicitation
even on nonworking time in strictly patient care areas,
such as the patients' rooms, operating rooms, and
places where patients receive treatment, such as X-ray
and therapy areas. Solicitation at any time in those
areas might be unsettling to the patients-particularly
those who are seriously ill and thus need quiet and
peace of mind. Consequently, banning solicitation on
nonworking time in such areas as described above
would seem justified in hospitals and to the extent that
Respondent's rule prohibits such activity in those areas
it is valid.
Respondent's broad restrictions, however, are not
justified by these considerations insofar as they apply
to other areas.
Applying the Board's holding in the St. John's Hospital
decision to the facts in this case, I conclude that the
"Solicitations" rule in the Respondent's "Employee Policy
Manual" is too broad in providing: "[N]o solicitation of
any kind is permitted on hospital property without the
express permission of the Administrator."
Insofar as the rule prohibits Respondent's own employ-
ees from soliciting on behalf of a labor organization during
their nonworking time in other than immediate patient care
areas at the hospital and insofar as the rule prohibits
Respondent's own employees from distributing union
literature during their nonworking time and in nonworking
areas of the hospital's premises, I conclude that the rule
interferes with, restrains, and coerces its employees in the
exercise of the rights guaranteed them by Section 7 of the
Act.
Accordingly, I further conclude that the Respondent has
violated Section 8(a)(1) of the Act by maintaining such a
rule in these circumstances at least since June 27, 1976,
which is the date alleged in the General Counsel's consoli-
dated complaint.
I have read the recent opinion of the United States Court
of Appeals for the Tenth Circuit in the St. John's Hospital
case. St. John's Hospital and School of Nursing, Inc. v.
N.L.R.B., 557 F.2d 1368 (1977). The Respondent's hospital
involved in this proceeding is also located within the
geographical boundaries of the Tenth Circuit. However,
with due respect for the court's opinion, it is Board
precedent which is to be applied in these circumstances by
its Administrative Law Judges, and that is what is being
done here.
Turning now to an examination of the effect of the
agreement between the Respondent and the Union with
regard to the use of certain designated bulletin boards at
the hospital for the use of the Union, I conclude that the
agreement could not waive the Section 7 rights of the
employees of the hospital. As the Board succinctly held in
its decision in McDonnell Douglas Corporation, 210 NLRB
280, 281 (1974):
The Union may be permitted to silence its own voice,
but the Supreme Court ruled that it may not silence
that of the employees.
The Board's reference was to the Supreme Court's
decision in N.LR.B. v. Magnavox Company of Tennessee,
415 U.S. 322 (1974). See also the Board's decisions in
Yellow Cab, Inc., 210 NLRB 568 (1974), and Massey-
Ferguson, Inc., 211 NLRB 487 (1974).
Finally, with regard to the no-solicitation rule, I have
considered the Respondent's contention that, since the no-
solicitation rule was mentioned for the first time in the
amended charge in Case 28-CA-4143 filed by Smaldino on
December 27, 1976, after the taking of the Respondent's
evidence during the investigation of the original charge by
an agent of Region 28 of the Board: "The circumstances
and timing are such as to suggest that the amended charge
was solicited by the Board agent." (Resp. br., p. 15.)
I sustained the objection made by counsel for the
General Counsel to the Respondent's attempt to inquire
into this matter at the hearing. I reaffirm that ruling here.
Smaldino had already filed the original unfair labor
practice charge in Case 28-CA-4143 on December 7, 1976,
which alleged violations of Section 8(aX1) of the Act both
specifically and also generally "by the above and other
acts...." (See G.C. Exh. l(a).) Thus, this was not a
situation where it was contended that a Board agent had
initially gone out and solicited a person to file an unfair
labor practice charge.
Furthermore, the Board has held that an unfair labor
practice charge is not a pleading, but that it merely serves
to initiate an investigation by the General Counsel to
determine whether a complaint should be issued. The
Board has held that it is the function of the General
Counsel's complaint, rather than the unfair labor practice
charge, to serve notice on a respondent of the particular
conduct alleged to be violative of the Act. Texas Industries
Inc., 139 NLRB 365, 366-367 (1962).
Thus, even if an amended charge had not been filed in
Case 28-CA-4143, I conclude that there was a sufficient
relationship between the original charge and the complaint
allegations regarding the no-solicitation rule to permit the
litigation of the subject at the hearing. See, for example,
Rice Growers Association of California, 224 NLRB 663, 664,
fn. I (1976), where in an earlier case before me litigation of
specific complaint allegations of 8(aXl1) conduct was
permitted at the hearing even though the unfair labor
practice charge had not specified the alleged 8(a)(1)
conduct.
Although I have concluded that the Respondent's no-
solicitation rule is unlawful to the extent that it prohibits
employee solicitation during their nonworking time in
other than immediate patient care areas at the hospital, and
to the extent that it prohibits employee distribution of
union literature during employees' nonworking time and in
nonworking areas at the hospital, it does not necessarily
follow that the verbal and written reprimands given to
Smaldino following her solicitation and distribution activi-
ties on December 4, 1976, were unlawful.
First, the nature of the intensive care unit must be
considered. A description of the intensive care unit has
been given previously herein. It seems clear that its use is
451
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
intended for patients whose conditions are such that they
require more than routine attention at the hospital.
Unlike the ordinary nurses' station on a hospital floor,
the nurses' station in the intensive care unit is located
within the single room which houses the separate unit. I
conclude that the nurses' station in these circumstances is
both a working area of the hospital and also an immediate
patient care area because it is located within the intensive
care unit.
When Smaldino was speaking with the registered nurse
and the licensed practical nurse on duty at the nurses'
station in the intensive care unit on December 4, 1976, and
when she left the envelopes there at the nurses' station, she
was soliciting and distributing in both a working area and
an immediate patient care area of the hospital. The
Respondent's rule is presumptively valid insofar as it
prohibits such activities in those particular areas, and the
presumption of validity to the extent that the rule is
applicable to working areas and immediate patient care
areas has not been overcome. Under these circumstances, I
conclude that Smaldino's activities were not protected
from discipline when she solicited and distributed at the
nurses' station in the intensive care unit.
This is unlike the situation in Baptist Memorial Hospital,
229 NLRB 45, 46 (1977), where employee "Wheeler
handbilled in the hospital lobby across from the cafeteria
during his lunch break." See also the situation in Marvin
Neiman d/b/a Concourse Nursing Home, 230 NLRB 916
(1977), where the employee distributed union pamphlets
during her lunch break in the dining room. In both of those
recent Board cases, the activity occurred in places which
were not working areas or immediate patient care areas.
In addition, the evidence shows that the rule was
promulgated long before the representation proceedings
were begun at the hospital, and thus, the rule was not
promulgated just to stifle union activity. Nor does the
evidence show that the rule was disparately applied to
permit other solicitations or distributions at the nurses'
station in the intensive care unit, or other similar working
areas or immediate patient care areas.
Moreover, from the Respondent's point of view, Smaldi-
no also disregarded established hospital policy by using
hospital envelopes in her distribution. While the envelopes
were of small monetary value, that was not the major
concern in this instance. Branham made it clear at the
hearing that it was a matter of concern to the hospital not
to have its stationery used for other than hospital business.
The testimony also shows that Branham personally has
made a point of this in the past. The evidence does not
establish that the Respondent has disparately applied its
policy by permitting others to utilize hospital stationery or
hospital materials for other than hospital business.
Significantly, there is an absence of expression of union
animus in this case, and, other than the 8(aXl1) violation
found with regard to the no-solicitation rule, the allegations
of the consolidated complaint pertain solely to the repri-
mand and termination of Smaldino.
Insofar as the record shows, the Respondent has not
expressed hostility to the union organizational activities of
its employees, and, to the contrary, the record reveals that
the Respondent has recognized its statutory obligation to
bargain with the collective-bargaining representative of its
employees, and it has done so.
In a similar manner, there is no evidence that the
Respondent has expressed or demonstrated any hostility
towards the filing of unfair labor practice charges against
the Respondent. While such expressions of animus or
hostility are not a sine qua non to the finding of a violation
of Section 8(aX3) and (4) of the Act, it is at least a matter to
note.
Also significant are the criticisms and the memoranda
from the Respondent directed to Smaldino prior to her
activities on December 4, 1976, and prior to the filing of
the original charge on December 7, 1976. For example,
note the Respondent's removal of Smaldino from the in-
service coordinator position in September 1976 and the
Respondent's dissatisfaction with her inability to work
harmoniously with department heads and supervisors. I do
not think that it can be fairly said that Smaldino was
unaware of the criticisms of her performance and the
difficulties which she had encountered with department
heads and supervisors, or that the Respondent condoned
and acquiesced in her actions.
The final event which led to Branham's decision to
terminate Smaldino was the December 9, 1976, confronta-
tion between Smaldino and Rutter. The evidence is
persuasive that it was the last incident, rather than the
filing of the unfair labor practice charge, which precipitat-
ed the Respondent's decision.
As the Board stated in Henry Marx and Saul Greenburg,
d/b/a Ray's Liquor Store, 227 NLRB 1800, 1801 (1977):
In sum, a finding of illegal motivation in these
discharges requires an affirmative conclusion that one
of the reasons for the discharges was the employees'
union activity, or in Gorney's case his testimony under
the Act. That conclusion cannot be reached here as the
evidence falls far short of establishing a union-related
or statutory-related reason for the discharges.
The Board also noted in footnote 3 at 1801 in that case
that "mere timing and the severity of the disciplinary
action do not necessarily lead to the conclusion that his
discharge was discriminatory."
Accordingly, I conclude that a preponderance of the
evidence does not establish that the Respondent violated
Section 8(a)(1) of the Act when it reprimanded Margaret
Smaldino on December 6, 1976, nor that the Respondent
violated Section 8(a)(), (3), and (4) of the Act when it
terminated Smaldino effective January 4, 1977. Therefore,
I shall recommend dismissal of those allegations in the
General Counsel's consolidated complaint.
Upon the basis of the findings of fact and upon the entire
record in this proceeding, I make the following:
CONCLUSIONS OF LAW
1. The Respondent is an employer engaged in com-
merce within the meaning of Section 2(6) and (7) of the
Act.
2.
The Union is a labor organization within the mean-
ing of Section 2(5) of the Act.
452
A.T. & S.F. MEMORIAL HOSPITALS
3.
By maintaining the "Solicitations" rule in the Re-
spondent's "Employee Policy Manual" which prohibits its
own employees from soliciting on behalf of a labor
organization during their nonworking time in other than
immediate patient care areas at the Respondent's hospital,
and which prohibits its own employees from distributing
union literature during their nonworking time and in
nonworking areas of the hospital's premises, the Respon-
dent has interfered with, restrained, and coerced its
employees in the exercise of their rights guaranteed them
by Section 7 of the Act. The Respondent has thereby
engaged in unfair labor practices within the meaning of
Section 8(a)(1) of the Act.
4. The unfair labor practices set forth above affect
commerce within the meaning of Section 2(6) and (7) of the
Act.
5. The Respondent has not engaged in the other unfair
labor practices alleged in the General Counsel's consolidat-
ed complaint in this proceeding.
THEm REMEDY
Having found that the Respondent has engaged in unfair
labor practices in violation of Section 8(aXl) of the Act, I
shall recommend that it be ordered to cease and desist
therefrom and that it take certain affirmative action to
effectuate the policies of the Act.
[Recommended Order omitted from publication.]
453