207 NLRB 123
Cenco Medical/Health Supply Corp.
CENCO MEDICAL/HEALTH SUPPLY CORP.
Cenco Medical/Health Supply Corporation and Gen-
eral
Warehouse,
Cannery and Food Process
Workers Union, Local 655, International Brother-
hood of Teamsters, Chauffeurs, Warehousemen &
Helpers
of
America.
Cases
20-CA-7997,
20-CA-8159, and 20-RC-11024
November 9, 1973
DECISION, ORDER, AND
CERTIFICATION OF RESULTS OF
ELECTION
BY CHAIRMAN MILLER AND MEMBERS
KENNEDY AND PENELLO
On June 7, 1973, Administrative Law Judge Jerrold
H. Shapiro issued the attached Decision in this
proceeding. Thereafter, the General Counsel filed
exceptions and a supporting brief, and Respondent
filed cross-exceptions and a supporting brief, in
addition to a response to the General Counsel's
exceptions and a supporting brief.
Pursuant to the provisions of Section 3(b) of the
National Labor Relations Act, as amended, the
National Labor Relations Board has delegated its
authority in this proceeding to a three-member panel.
The Board has considered the record and the
attached Decision in light of the exceptions, cross-
exceptions" and briefs and has decided to affirm the
rulings, findings, and conclusions 2 of the Adminis-
trative Law Judge and to adopt his recommended
Order.
ORDER
Pursuant to Section 10(c) of the National Labor
Relations Act, as amended, the National Labor
Relations Board adopts as its Order the recommend-
ed Order of the Administrative Law Judge and
hereby orders that Respondent, Cenco
Medical
/Health Supply Corporation, Burlingame, California,
its officers, agents, successors, and assigns, shall take
the action set forth in the said recommended Order,
substituting the attached notice for the notice
attached to the Administrative Law Judge's Deci-
sion.3
CERTIFICATION OF RESULTS OF
ELECTICINT
It is hereby certified that a majority of the valid
votes have not been cast for General Warehouse,
Cannery and Food Process Workers Union, Local
655, International Brotherhood of Teamsters, Chauf-
feurs, Warehousemen & Helpers of America, and
that said labor organization is not the exclusive
representative of all the employees, in the unit herein
involved, within the meaning of Section 9(a) of the
National Labor Relations Act, as amended.
123
i In its cross-exceptions,
Respondent contends that, if Collins is
determined to be entitled to backpay , the amount found due should be
reduced by a sum "[e]qual to his net earnings plus the net earnings he would
have obtained had he sought , or accepted, comparable work." In our view,
Respondent's request is more properly addressed to the compliance officer
and,
accordingly, should be raised at the compliance stage of this
proceeding-
2 In the absence of exceptions thereto, we adopt , pro forma,
the
Administrative Law Judge's conclusions that Respondent violated Sec.
8(a)(l) of the Act by ( I) Area Manager Patterson's January 5, 1973,
interrogation of, and threat of reprisal to, employee Fennell; (2) Operations
Manager Lietke's January 11, 1973, interrogation of Fennell. and (3)
Branch Manager Heath's January 15, 1973, interrogation of Fennell. For
the same reason, we also adopt, pro forma, the Administrative Law Judge's
conclusions that Respondent did not convert employee Rich from a
permanent to temporary employee, nor did Respondent violate Sec. 8(a)(1)
of the Act through statements made by Area Manager Patterson to
employees Collins and Fennell during an October 30, 1972, meeting
3 We find merit in Respondent's cross-exception to inclusion of the
phrase "and to keep our word about what we say in this notice" in the
notice which it is required to post by our Order Accordingly, we shall order
that the above phrase be deleted and the phrase "and carry out its
provisions" be substituted therefor. Unit Drop Forge Division, Eaton, Yale &
Towns Inc v. N.LR. B., 412 F.2d 108 (C.A. 7, 1969)
APPENDIX
NOTICE To EMPLOYEES
POSTED BY ORDER OF THE
NATIONAL LABOR RELATIONS BOARD
An Agency of the United States Government
After a trial at which all sides had the chance to give
evidence, the National Labor Relations Board found
that we, Cenco Medical/Health Supply Corporation,
violated the National Labor Relations Act, and
ordered us to post this- notice and to carry out its
provisions.
The law gives you the right:
To form, join, or help unions
Tachoose a union to represent you in bar-
gaining with us
To act together for collective bargaining
or other aid or protection
To refuse to participate in any or all of
these things.
The National Labor Relations Board has ordered
us to promise you:
WE WILL NOT demote or discharge or otherwise
discriminate against any employee for joining or
supporting
General
Warehouse,
Cannery and
Food Process Workers Union, Local 655, Interna-
tional
Brotherhood of Teamsters, Chauffeurs,
Warehousemen & Helpers of America, or any
other union.
WE WILL NOT question you about your or your
fellow employees' membership or activities in the
above-named Union or any other union.
WE WILL NOT threaten you with economic
reprisals for supporting or joining the above-
named Union or any other union.
WE WILL NOT in any way interfere with,
207 NLRB No. 2
124
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
restrain, or coerce you in exercising the rights
guaranteed you by the National Labor Relations
Act.
Since the National Labor Relations Board has
found that we violated the law by demoting and
discharging employee Gregg Collins, WE WILL
offer to reinstate Gregg Collins to his former job
or, if that job no longer exists, to a substantially
equivalent position, without any loss of seniority
or other rights previously enjoyed, and WE WILL
reimburse him for any loss of earnings suffered
because of his discharge, together with 6-percent
interest.
CENCO MEDICAL/HEALTH
SUPPLY CORPORATION
(Employer)
Dated
By
(Representative)
(Title)
This is an official notice and must not be defaced
by anyone.
This notice must remain posted for 60 consecutive
days from the date of posting and must not be
altered, defaced, or covered by any other material.
Any questions concerning this notice or compli-
ance with its provisions may be directed to the
Board's Office, Room 13018, Federal Building, 450
Golden Gate Avenue, Box 36047, San Francisco,
California 94102, Telephone 415-556-0335.
complaint denying the commission of the alleged unfair
labor practices.
The Union's objections to conduct affecting the results
of the representation election, in substance, allege that the
Employer engaged in conduct which interfered with the
holding of a free and fair election and constitutes grounds
for setting aside the election.
Upon the entire record, from my observation of the
demeanor of the witnesses, and having considered the post
hearing briefs submitted to me, I make the following:
FINDINGS OF FACT
1. THE BUSINESS OF RESPONDENT
Cenco Medical/Health Supply Corporation, the Respon-
dent, is a Delaware corporation with a warehouse located
in Burlingame, California, where it is engaged in the
wholesale and retail sale of medical and surgical supplies.
During the past year the Respondent sold and shipped
supplies valued in excess of $50,000 directly to customers
located outside the State of California and purchased and
received goods valued in excess of $50,000 directly from
suppliers located outside the State of California. The
Respondent admits, and I find, that Respondent is an
employer engaged in commerce within the meaning of
Section 2(6) and (7) of the Act.
II. THE LABOR ORGANIZATION INVOLVED
General Warehouse, Cannery and Food Process Work-
ers
Union,
Local 655,
International
Brotherhood of
Teamsters,
Chauffeurs,
Warehousemen & Helpers of
America, herein called the Union, is a labor organization
within the meaning of Section 2(5) of the Act.
DECISION
STATEMENT OF THE CASE
JERROLD H. SHAPIRO, Administrative Law Judge: The
consolidated hearing in these cases held on April 10 and
11, 1973, is based upon unfair labor practice charges and
objections to conduct affecting the results of a representa-
tion election filed by the above-named Union in Case
20-CA-7997 on January 5, 1973, in Case 20-CA-8159 on
March 20, 1973, and in Case 20-RC-11024 on December
22, 1972. In Case 20-CA-7997 and Case 20-CA-8159
complaints issued on February 13, 1973, and March 28,
1973, respectively, on behalf of the General Counsel of the
National Labor Relations Board, herein called the Board,
by the Regional Director of the Board for Region 20,
herein called the Regional Director. An order was issued
by the Regional Director on March 28, 1973, consolidating
the Union's objections to conduct affecting the results of
the
representation
election
conducted
in
Case
20-RC-11024 with the aforesaid complaint proceedings for
the purpose of a hearing before an Administrative Law
Judge.
The consolidated complaint alleges that Cenco Medical
/Health Supply Corporation, herein called Respondent or
Employer, has engaged in unfair labor practices within the
meaning of Section 8(a)(1) and (3) of the National Labor
Relations Act. Respondent answered the consolidated
III.
THE QUESTIONS PRESENTED
The ultimate questions presented in this consolidated
proceeding are:
1.
Whether the Respondent on or about November 1,
1972, changed the status of John Rich from a regular to a
temporary employee and on November 10, 1972, dis-
charged Rich because of his union activities, in violation of
Section 8(a)(3) and (1) of the Act.
2.
Whether Gregg Collins was a statutory supervisor
and, if not, did the Respondent discharge him on January
4, 1973, because of his union activities, in violation of
Section 8(a)(3) and (1) of the Act.
3.
Whether in violation of Section 8(a)(1) of the Act,
the Respondent interrogated employees about their union
sympathies and activities and about other employees'
union sympathies and activities, threatened employees with
reprisals if they supported the Union, and told an
employee that the Respondent would not recognize or
bargain with the Union.
4.
Whether the alleged unfair labor practices set out
above, if committed in whole or in part, constitute the type
of conduct sufficient to set aside the representation
election lost by the Union on December 15, 1972, and if so,
whether in the circumstances of this case an appropriate
remedy for the Respondent's unfair labor practices is an
order requiring the Respondent to recognize and bargain
CENCO MEDICAL/HEALTH SUPPLY CORP.
125
with the Union as the employees' exclusive bargaining
representative.
IV. THE UNFAIR LABOR PRACTICES
A.
The Status of Gregg Collins
The Respondent distributes medical and surgical sup-
plies to hospitals. It operates distribution facilities-ware-
houses-located throughout the United States and services
the northern part of California and other western States
from a warehouse located near San Francisco, California,
in Burlingame, California, hereafter called the warehouse.
The warehouse comes under the jurisdiction of Ronald
Patterson, the Respondent's western division area manag-
er, whose office is located in Los Angeles, California.
Under Patterson, and in overall charge of the operations of
the warehouse is the branch manager, Charles Heath, Jr.
Next in the chain of command, at all times material, was
Operations Manager Kenneth Little, who testified that the
warehouse was "under his direct supervision."
The warehouse, a one-story structure, contains about
25,000 square feet, of which 1,200 is office space. Heath
and Little have offices on the warehouse premises, adjacent
to and with easy access to the floor of the warehouse.
There is no evidence or contention that Heath and Little
are normally not in their offices or readily available at the
warehouse during the course of the workday. Collins
credibly testified that Little and Heath each spent about 2
hours a day on the floor of the warehouse.'
Apart from Heath and Little, admittedly statutory
supervisors, and perhaps a clerical employee, the work
force in the warehouse is composed of warehousemen,
herein sometimes called warehouse employees, who alone
are directly involved in this proceeding. During the time
material to this case, the Respondent employed five regular
full-time warehousemen-Gregg Collins, Jonathan Fen-
nell, William Patterson, Mark Belluomini, and Robert
May. Collins had the title of warehouse foreman. All of the
warehouse employees, including Collins, punched a time-
clock and were hourly paid with Collins receiving the
highest rate, $3 an hour; May received $2.90; William
Patterson, $2.65; and the others, $2.36. Other than the
higher rate of pay, Collins worked under the identical
terms and conditions of employment as the other ware-
housemen. General Counsel contends that Collins was at
most a leadman or straw boss, and the Respondent
contends that he was a supervisor within the meaning of
Section 2(11) of the Act.
The warehouse opened in November 1971. Collins began
work in , February 1972 and was the warehouse's only
receiving clerk. He unloaded incoming shipments from
trucks using a forklift, checked the merchandise against the
bills of lading, entered the incoming merchandise on a
freight log, and stacked the merchandise on shelves in the
warehouse. Late in August all dates hereinafter, unless
otherwise noted,, refer to 1972-Warehouse Foreman
Rucker quit and after a 2-week trial period Collins was
designated warehouse foreman. He was not replaced by
another receiving clerk and during his entire tenure as
warehouse foreman continued to be the Respondent's only
receiving clerk, and continued to perform all of the duties
he had previously performed as receiving clerk. Collins, as
he credibly testified, after becoming warehouse foreman
spent 90 percent of his workweek doing the work of a
receiving clerk or other work usually performed by other
warehouse employees, such as filling orders for delivery
and cleaning up the warehouse.
In order to draw any conclusions as to Collins' position
in the warehouse, it is necessary to visualize the warehouse
operation. Merchandise was delivered by truck, unloaded,
checked, and shelved. Customers, through salesmen or by
phone, placed orders which were transmitted normally by
the warehouse foreman, Collins, to warehouse employees
to fill and prepare for shipment. Between 10 to 15 times
each day Collins went into the warehouse office where he
picked up sales invoices and took them to the order fillers
who filled them for delivery. Collins stacked the sales
invoices in order of priority for delivery based upon
geography or code number or whether the order was
marked "rush." Using these sales invoices the order pickers
took the ordered items from the stock bins, the order was
boxed, sometimes weighed, and the necessary paperwork
completed. During the course of the day Collins and
Shipping Clerk Fennell, as well as Shipping Clerk Belluom-
ini, on occasion, spotchecked completed orders ready for
shipment to determine whether orders were being correctly
filled.
Each warehouseman was assigned a permanent position.
Collins was the receiving clerk as well as foreman. Fennell
and Belluomini were the shipping clerks. Bill Patterson and
Robert May were the order pullers. New employees were
trained in the shipping procedures by Fennell and
Belluomini and in the receiving procedures by Collins. But,
although each warehouseman had a regular assignment, in
certain circumstances, employees assisted on jobs other
than their normal assignment. This is illustrated by the
credible testimony of Fennell: "Generally, I would come in
in the morning, punch in, go straight to shipping and start
shipping without any instructions from anyone. I just knew
what to do. Everyone had their set jobs in the warehouse.
Once in a while, a truck would come in with an exceptional
load, just a giant load, and if we didn't have more than one
guy [referring to Collins] taking the stuff off the truck, the
whole warehouse would, get behind. Instances like this Mr.
Collins would . . . ask for help." All of the warehouse
employees on occasion helped Collins to unload trucks.
Likewise, Collins would neglect his receiving work to assist
the order fillers. The reason for this lies in the nature of
Respondent's business. Each day Respondent shipped
between 100 to 150 orders averaging 10 or more items
which were received from about 100 hospitals. Respondent
sold prompt service to its customers. Accordingly, Respon-
dent gave customer delivery top priority which made it
necessary for Collins to help the order pickers prepare their
orders for delivery.
It is undisputed that Heath, Little, and Collins each
issued directions to the warehouse employees. Heath and
Little minimized the frequency with which they directly
I To the extent that Little and Heath, particularly Little, immunized the
amount of time they physically spent on the floor of the warehouse, they did
not impress me as sincere witnesses.
126
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
spoke to the employees. I received the impression that their
testimony was not reliable, that they were underestimating
their direct contact with the warehouse employees. Collins
credibly testified that Heath and Little gave him orders to
relay to the other warehouse employees, i.e., which orders
should be given priority or which warehouseman should do
a certain job. In the area of job transfers or assignments
Collins had no discretion for, as previously described, each
warehouseman had a permanent assignment.
Collins'
credible and undenied testimony is that he had no
authority to transfer a warehouseman from one job
assignment to another, that either Heath or Little changed
the job assignments. On occasion, however, Heath or Little
did inform Collins that work, unrelated to the normal
shippmg-receiving work, had to be done; washing the
building's sign, cleaning out the sump pumps, sweeping the
shipping-receiving dock, or carrying boxes from the office.
Collins did this work himself or directed one of the other
warehouse employees to do it. Also, in doing his job as
receiving clerk, Collins on occasion, particularly when a
large shipment arrived, directed one of the other ware-
house employees to assist him in unloading the shipment
from the truck. The two of them apparently worked
together and Collins did not have to instruct the employee
what to do inasmuch as the work consisted simply of
unloading and counting boxes.
In performing the part of his job which went with the
title "foreman," Collins on a number of times was ignored
by the warehouse employees and management. Employees
Robert May and William Patterson admitted that at times
they refused to obey Collins; they told Collins they were
too busy doing their regularly assigned work to do what he
wanted. Collins credibly testified that on several occasions
he complained to both Little and Heath about William
Patterson's insubordination and that his complaints, in
effect, were ignored. Regarding May's insubordination,
Collins credibly testified he complained to Heath and was
never told by Heath whether Heath had ever spoken to, or
reprimanded, May. William Patterson credibly testified
that he was never reprimanded by anyone for his refusal to
follow Collins' orders.2 May, who I do not believe, vaguely
testified- that "once" he recalled being reprimanded for his
conduct toward Collins.3 Finally, in the middle of
November Shipping Clerk Fennell, while operating the
Respondent's one forklift, refused Collins' request that he
drive the lift over to the receiving dock to receive some
merchandise which had just arrived. Fennell told Collins
that he was too busy doing his job as shipping clerk,
whereupon Little, who was in the area, orally reprimanded
him for not obeying Collins.
On one occasion, December 1, Little ignored Collins'
complaint that Robert May and William Patterson had on
that day punched in late, 12:30 p.m., and together had
2 Heath, Little, and Area Manager Patterson testified that on separate
occasions each reprimanded William Patterson for refusing to follow the
directions of Collins. When they testified on this point, each impressed me
as an untrustworthy witness. William Patterson, the brother of Area
Manager Patterson, admittedly opposed the Union, testified for Respon-
dent, and impressed me as being friendly toward Respondent. He certainly
had no motive to falsely deny that he was reprimanded for refusing to obey
Collins. Of the four witnesses on this point, in bearing and manner he
impressed me as the more reliable. Also,
I note that initially Heath
immediately taken a break until I p.m. This was in
violation of the Respondent's announced policy that two
persons could not take their break at the same time. When
this occurred, it made Collins, Fennell, and Belluomini
mad, and Fennell prepared a written grievance which, in
substance, stated that May and Patterson without notifying
the foreman had punched in at about 12:30 p.m. and
immediately left on break until 1 p.m. Collins 'took the
grievance to Little and complained about the conduct of
May and Patterson. Little, the supervisor over the
warehouse, told Collins to talk with Heath about the
matter. Because he was so busy, Collins had no time to
take the matter up with Heath. On the same day, however,
Collins received a reprimand from Little for engaging in
the same type of conduct which May and William
Patterson had engaged in without reprimand by Little.
Little's memo , of December 1 to Heath regarding his
reprimand to Collins' reads as follows:
...
Gregg Collins violated warehouse procedure as
stated in directive of 10/31/71 (attached) in that he
authorized two persons to be on break at the same
time.
Gregg Collins and Mark Belluomini went to break
together leaving only John Fennell in the warehouse
and causing all warehouse activity except shipping to
be stopped.
Regarding the question of whether Collins had the
authority to discipline or to effectively recommend the
discipline of employees, the record establishes that Collins,
as he put it, "chews out" warehouse employees. There is no
evidence that he has authority to discipline or effectively
recommend discipline. Collins credibly testified, without
contradiction, that no one from management told him he
had the power to even orally reprimand employees.
Moreover, the lack of response by Heath and Little to
Collins' complaints about Robert May and William
Patterson establish Collins' lack of authority to recom-
mend discipline let alone administer it. Although there is a
space for the signature of the foreman on the Respondent's
reprimand forms and Collins did in fact affix his signature
to such forms, the evidence establishes that Collins played
no part in the decision to issue such reprimands. The
decision to issue written reprimands was arrived at by
Heath and Little either separately or together and Collins
was called in to affix his signature only after the decision to
reprimand had been reached. He simply, in effect, rubber
stamped the decision.
Regarding the discharge of employees, there is no
evidence that Collins had the authority to discharge or to
effectively recommend such action. Contrariwise, the
undenied and credible testimony of Collins is that in the
case of the two employees who were terminated during his
tenure as foreman, he was not consulted about their
unequivocally testified that Collins once or twice complained that William
Patterson, Bob May, and John Fennell were not obeying his orders and that
Heath did not reprimand any of these employees but simply told Collins it
was Collins' responsibility to get them to do their work.
-
3 May was not an impressive witness. Moreover, Respondent adduced
no evidence to support May's vague testimony. To the contrary, Heath
admitted that when Collins complained about May that Heath did not
reprimand May
1
CENCO MEDICAL/HEALTH SUPPLY CORP.
127
termination but learned for the first time about their
terminations after the fact.
Regarding authority to either hire or effectively recom-
mend the hire of employees, the evidence establishes no
such authority vested in Collins.
While Collins was
employed as foreman, four employees were hired. All of
them were hired either by Little or Heath or based upon
their joint decision. Of the four, only in the case of one was
Collins asked to make a recommendation. That was when
Mark
Belluomini
was hired, at which time Collins
recommended another applicant over Belluomini. Heath
and Little overruled him and hired Belluomini. The only
time Collins interviewed a prospective employee was in the
case of May's hire at which time Collins was present in the
warehouse office while May was being interviewed by
Heath and Little. Collins at this time asked one insignifi-
cant question. It is plain, and I find, from a composite of
the testimony of Heath, May, and Collins that Collins
played no part in the decision of Little and Heath to hire
Maya They made the decision independent of Collins.
Regarding the authority of Collins to adjust employees'
grievances or to effectively recommend such action,
Collins had no such authority. Shipping Clerk Fennell
credibly testified that if he had a minor complaint, he
would -go to Collins about the matter but with major
complaints, he would go directly to Heath. The credible
and undenied testimony of Collins is that the employees
would come to Collins first with their problems and Collins
would invariably transmit all of their complaints to either
Heath or Little. When asked at the hearing to describe the
problems
which employees brought to him, Collins
testified that once Fennell stated he was going to be late
arriving for work and Collins went to Heath and asked if
Fennell had permission to arrive late. In this connection
Collins' undenied and credible testimony is that he had no
authority to grant employees permission to take time off
from work. When such requests were made, he relayed
them to Little, who either granted or denied the request.
Finally, there is no contention or evidence that Collins
had authority to suspend, lay off, recall, promote, or
reward employees or to effectively recommend this type of
action.
B.
Discussion and Ultimate Findings on the Status
of Gregg Collins
Section 2(11) of the Act defines a supervisor as a person
who has authority "in the interest of the employer, to hire,
transfer, suspend, lay off, recall, promote, discharge and
assign, reward or discipline other employees, or responsi-
bly direct them, or to adjust their grievances, or effectively
to recommend such action, if in connection with the
foregoing the--exercise of such authority is not merely
routine or clerical in nature, but requires the use of
independent judgment." Under settled law, the exercise of
some supervisory tasks in a merely "routine," "clerical,"
"perfunctory," or "sporadic" manner does not elevate a
rank-and-file employee into the supervisory ranks. Poultry
Enterprises Inc. v. N.L.R.B., 216 F.2d 798, 801-802 (CA.
4 Collins was not paid significantly more than all of the other employees.
He received only $4 a week more than May and $14 a week more than
5); N.L.R.B. v. Overnite Transportation Co., 308 F.2d 284,
289-290 (C.A. 4, 1962); Commercial Fleet Wash, Inc., 190
NLRB 326. As the legislative history makes clear, the
emphasis by Congress on the use of
"independent
judgment" was designed to prevent the exclusion of "minor
supervisors" from the protection of the Act. Thus, in
explaining the meaning of Section 2(11), the Senate
Committee considering this section stated:
In drawing an amendment to meet this situation
[unionization of foremen], the committee has not been
unmindful of the fact that certain employees with minor
supervisory duties have problems which may justify their
inclusion in the Act. It has therefore distinguished
between straw bosses, leadmen, set-up men, and other
minor supervisory employees, on the one hand, and the
supervisor
vested
with such
genuine
management
prerogatives as the right to hire or fire, discipline, or
make effective recommendations with respect to such
action. [Emphasis supplied. S. Rep. 105 on S. 1126,
80th Cong., 1st Sess., p. 4.]
In framing this definition, the committee exercised
great care, desiring that the employees herein excluded
from the coverage of the Act be truly supervisory (ibid
at p. 19).
Finally, in measuring actual authority, it is settled law that
titles are not controlling. N.L.RB. v. Gary Aircraft, 368
F.2d 223, 224, In. 1 (C.A. 5, 1966). Guided by these
principles and for the reasons set out below, I find that the
evidence does not establish that Collins was a supervisor
within the meaning of Section 2(11) of the Act.
The record reflects that Collins had no authority to hire,
transfer,
suspend, lay off, recall, promote, discharge,
reward, discipline, adjust grievances, or effectively recom-
mend action as to any of these matters. Although he did
assign and direct employees, it is equally clear from the
record that Collins' direction and assignment was of a
routine nature and did not necessitate the exercise of
independent judgment. The warehouse employees perform
routine tasks requiring little or no supervision . As employ-
ee Fennell credibly testified, "I would come in, in the
morning punch in, go straight to shipping and start
shipping without any instruction from anyone. I just knew
what to do. Everyone had their set jobs in the warehouse
[emphasis supplied]." In assigning sales orders to the order
fillers, it is plain that Collins exercised no independent
judgment. Also significant is the fact that Collins, like the
other warehouse employees, was hourly paid, punched the
timeclock, and other than having a higher rate of pay4
worked under the identical terms and conditions of
employment as the others. Collins spent 90 percent of his
time doing the work of a warehouse employee, hardly
leaving him any time to "supervise." Finally, the admitted
supervisors, Heath and Little, were readily available at all
times and frequently conferred with Collins as well as
exercising their direct supervision over the warehouse. In
short, in view of the routine nature of the warehouse
operation, the small number of employees involved, the
William Patterson.
128
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
close proximity and availability of two statutory supervi-
sors, one of whom (Little) exercised direct supervision over
the warehouse, and the position Collins occupied within
the group, I find that Collins' authority with respect to the
assignment or direction of work did not entail the type of
independent judgment necessary to confer supervisory
status. In view of the foregoing, I find that Collins at all
times material was not a supervisor within the meaning of
Section 2(11) of the Act.
In concluding that Collins was not a statutory supervisor,
I have considered the fact that when designated warehouse
foreman, he was informed by management that, "it was up
to me [to] make sure that this stuff is out the door and that
stuff that came in the door was received, and make sure the
people did their work," and that Operations Manager
Little told the warehouse employees that Collins had full
responsibility for the warehouse, that all problems should
first be taken to Collins before coming to Little and that
Collins could recommend the hiring and firing of employ-
ees. Also, sometime in December, Area Manager Patterson
told Collins that the warehouse was his "baby," that Little
would not be coming into the warehouse any more and
that Collins was in charge. Likewise, at about this time
Patterson told the warehouse employees that they should
report all their problems to Collins and that Collins in turn
would report them to either Heath or Little. Patterson also
told them that Collins had the authority to hire and fire.5
These statements by Collins' superiors to Collins and to the
other warehouse employees, some of which clothe Collins
with the status of a statutory supervisor are unpersuasive,
in my opinion, because they were not supported by
evidence. The statements by themselves constituted noth-
ing more than naked designations of "paper power." In
Oil,
Chemical and Atomic Workers International Union,
AFL-CIO [Kansas Refined Helium Co.] v. N.LKB., 445
F.2d 237, 243 (C.A.D.C., 1971), the court made the
following pertinent remarks on this issue:
We agree that, beyond the statements or direc-
tives themselves, what the statute requires is evidence
of actual supervisory authority visibly translated into
tangible examples demonstrating the existence of such
authority. In N.L. R. B. v. Security Guard Serv., Inc., 384
F.2d 143, 149, 66 LRRM 2247, the Fifth Circuit
succinctly stated the essential point:
What is
amiss with this argument which is
based on paper credentials is that there is a lack of
actual authority to match. The concept of supervision
has some elasticity, but it must have substance and not
be evanescent.... A supervisor may have potential
powers, but theoretical or paper power will not suffice.
Tables or organization and job descriptions do not vest
powers ... .
In sum, I conclude that while a number of allegations of
supervisory authority have been made, the nearly total lack
of evidence of authority actually exercised negates its
existence. Oil, Chemical and Atomic Workers International
Union v. N.L.R.B., supra, at 243-244.
5 In considering Area Manager Patterson's comments to both Collins
and the employees, I cannot shut my eyes to the fact that such statements
were made at a time when Respondent was vigorously contending in the
representation case that Collins was a supervisor and thus not eligible to
vote in the representation election. See Oil Chemical and Atomic Workers
I have also considered the testimony of Respondent's
witnesses William Patterson and Robert May that they
considered Collins as not just the "foreman"-his title
-but that they regarded him as the boss in the warehouse.
I do not believe them. Their conduct speaks much louder
than this testimony.6 These are the two employees who, as
previously described, admittedly refused on more than one
occasion to obey Collins. Also, contrary to their testimony,
the record indicates that neither the employees nor Collins'
superiors identified Collins with management. His terms
and conditions of employment were virtually identical with
the other employees, employees who refused to take orders
from Collins were not disciplined by management, Collins
was expected to obey the same company rules as the other
employees or be disciplined, the management ignored
Collins' complaints about the other employees, and Collins
spent almost all of his time performing warehouse work
like the others, including menial jobs such as sweeping up,
leaving him no time to "supervise."
Finally, in arriving at the conclusion that Collins was not
a statutory supervisor, I have considered the fact that the
Regional Director in the representation
case, after
a
hearing, found that Collins was a supervisor within the
meaning of Section 2(11) of the Act. The law is settled,
however, that the Regional Director's determination in the
representation case, although it may have some relevance
in this proceeding, is not controlling. See Spruce Up Corp.,
181 NLRB 721, and the cases cited at footnote 4. This is
especially true in the instant case since neither the General
Counsel nor Collins were parties to the representation
proceeding. The sole testimony offered to shed light on
Collins' supervisory
status was the testimony of Area
Manager Patterson, who testified for Respondent and was
the only witness called in that proceeding. Collins did not
testify. Patterson's office is located in Los Angeles several
hundred
miles
away from the warehouse. He only
infrequently comes to the warehouse and does not appear
to
have any direct knowledge of Collins' authority,
knowledge possessed by Branch Manager Heath and
Operations Manager Little, neither of whom testified in the
representation matter.
C.
The Setting for the Alleged Unfair Labor
Practices
Respondent, as previously indicated, distributes medical
supplies
from its warehouse located in
Burlingame,
California. During the period relevant to this case-Octo-
ber 1972 to January 1973-the warehouse was staffed by
approximately four to five regular warehouse employees.
The supervisory hierarchy-all of whom are admittedly
statutory supervisors-consisted of Area Manager Ronald
Patterson, Branch Manager Charles Heath, and Opera-
tions Manager Kenneth Little. Little's employment at the
warehouse terminated on January 15, 1973. He assumed a
-similar position with Respondent at another location and
was replaced by Jim Lietke.
International Union v. N.LR.B., 445 F.2d 237,243 (C.A.D.C.)
6 From my observation of both May and William Patterson, I received
the impression that in giving this testimony they were making a conscious
effort to slant their testimony in favor of the Respondent rather than
making a sincere effort to tell the truth.
CENCO MEDICAL/HEALTH SUPPLY CORP.
Four of the warehouse employees on October 26 and
October 27 signed cards designating the Union as their
exclusive collective-bargaining agent. On October 27, the
Union filed a representation petition (Case 20-RC-11024)
with the Regional Director seeking to represent and asking
for an election among a unit of warehouse employees. On
November 16, a formal hearing was held on disputed
matters raised by the petition. The Regional Director on
November 27 issued a decision and direction of election,
directing an election in a unit of all regular full-time
warehouse employees. The election was conducted on
December 15. Of the approximately four eligible voters,
two voted for, and two against, the Union.
It is undisputed that the Respondent was opposed to the
Union's effort to organize its employees. Area Manager
Patterson made this clear to Warehouse Foreman Collins
even
prior to the Union's organizational campaign.
According to the undenied and credible testimony of
Collins, Union Representative Joe Dillon came to the
warehouse during September and arranged to meet with
Collins for lunch at a coffee shop to discuss the Union.
Later that same day Collins was designated foreman with
an increase in pay, so, feeling guilty about having arranged
to meet with the union representative, Collins told
Patterson a union representative had come into the
warehouse, and Collins had arranged to meet with him at a
coffee shop. Collins asked if he should still keep the
appointment. Patterson advised Collins not to meet with
Union Representative Dillon and warned, "next time any
union man comes around here, tell me . . . and I'll throw a
warrant on the SOB."
D.
The Alleged Interference, Restraint, and
Coercion
On November 3, Area Manager Patterson, in the
warehouse office, asked Foreman Collins how many
employees had signed union cards and for the names of the
employees who had gone to the Union. Collins told him
that everyone had signed a union card and gone to the
union. Patterson asked, "whose idea it was," and Collins
replied "all of us." Patterson asked for, and Collins gave
him, the name of the Union's representative. Patterson
then asked if Collins had met the union representative that
morning in the restaurant located across from the
warehouse. Collins denied this. The conversation ended
with Patterson inviting Collins out for lunch. Collins
refused.
On January 5, 1973, warehouse employee Jonathan
Fennell
met
with
Area Manager Patterson, Branch
Manager Heath, Operations Manager Little, and the new
foreman, Robert May, in the warehouse office to discuss
an increase in his wages. During the course of the
conversation, Patterson asked Fennell if he had heard
anything more from Union Representative Dillon. Fennell
said, "no." Patterson then asked if former employee John
Rich 7 "would be interested in pursuing the matter any
further" since the representation election was over. Fennell
7 John Rich,
one of the alleged discriminatees in this case, was
terminated on November 10 and was reemployed by Respondent on
January 2, 1973.
8 Fennell was one of the employees who had signed a union card. As
129
told him "no." At this point Patterson asked, "you're not
shitting me." Fennell assured him he was telling the truth
whereupon Patterson commented, "good, because you
tried to f- me once.8 If you try and f- me, I'll f- back."
The above-described conversations attributing certain
words to Patterson is based on the credible testimony of
Collins and Fennell which was presented in a straightfor-
ward candid manner. Fennell when he testified was in the
employ of Respondent. Patterson, who testified for
Respondent, did not deny that either of the conversations
took place, nor did he give his version of either conversa-
tion. He initially generally denied interrogating employees
about the Union or about other employees' union activities
and testified that he never threatened an employee
expressly
or by implication in connection with the
employees' selection of a union. Later, during his testimo-
ny, when specifically confronted with the alleged conversa-
tion
about the Union attributed to him by Collins,
Patterson admitted there was a "brief" conversation but
evasively testified that he would rather not say whether
Collins' version was true or untrue. Regarding Patterson's
conversation,
described
above,
with
Fennell,
neither
Heath, Little, nor May, who were present and who testified
for Respondent, contradicted Fennell's version. Under the
circumstances, I reject Patterson's general denials and
credit the testimony of Collins and Fennell who impressed
me as honest witnesses.
Branch Manager Heath admitted that on about January
15,
1973, while in the warehouse he asked warehouse
employee Fennell, "have you heard anything further from
the Union?" and that Fennell replied "no." Heath did not
explain what compelled him to ask the question. Earlier
that month, on January 11, 1973, according to the
undenied and credible testimony of Fennell, Jim Lietke
while in the warehouse asked, "have you heard anything
from the Union?" and Fennell answered "no." Respondent
denies responsibility for Lietke's conduct urging that he
was not a statutory supervisor. Lietke was Respondent's
purchasing agent at the warehouse until Operations
Manager Little, an admitted statutory supervisor, left in
January 1973 at which time Lietke assumed the position of
operations manager. Little testified that while he officially
left the warehouse's payroll on January 15, 1973, that as
early as the first week of January 1973 he had ceased
participating in the operation of the warehouse since he
was actively preparing to move to his new location, and
that Lietke in fact took over the position of operations
manager either on January 6 or January 7, 1973. Accord-
ingly, I find that at the time he interrogated Fennell that
Lietke was a supervisor within the meaning of Section
2(11) of the Act.
Last, on October 30, warehouse employee Fennell with
Foreman Collins was called to the warehouse office at
which time, in the presence of Little, Heath, and Patterson,
they were asked to affix their signatures to a series of
written reprimands which were being issued to Fennell.
Fennell and Collins refused to sign the
reprimands,
previously indicated, Collins early in November in response to Area
Manager Patterson's questions told Patterson that all the employees,
including Fennell, had signed union cards and gone to the Union.
130
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
explaining that their union representative had warned them
not to sign written reprimands. At this point Area Manager
Patterson asked Fennell for the name of the union
representative who had given them this advice. Patterson
explained that the reprimands had nothing to do with the
Union, that he refused to recognize the Union and again
repeated that the signing of the reprimands had nothing to
do with the Union. The foregoing is based on the credible
and undenied testimony of Collins.
1.
Discussion and conclusions as to the alleged
interference, restraint, and coercion
It is well settled that in considering the legality of
interrogation, the ultimate test is "whether, under all the
circumstances, the interrogation tends to restrain or
interfere with the employees in the exercise of rights
guaranteed by the Act." Blue Flash Express, Inc.,
109
NLRB 591, 593. However, in deciding this question, as the
Supreme Court has observed, any assessment of the impact
of employer speech "must take into account the economic
dependence of the employees on their employer, and
necessary tendency of the former, because of that
relationship, to pick up intended implications of the latter
that might more readily be dismissed by a more disinterest-
ed ear." N.L.R.B. v. Gissel Packing Co., 395 U.S. 575 at 617
(1969). And, the Ninth Circuit has observed, "interrogation
as to union sympathy has been held to violate the Act
because of its natural tendency to instill in the minds of
employees fear of discrimination on the basis of the
information the employer has obtained." N.L.RB. v. West
Coast Casket Company, 205 F.2d 902, 904 (C.A. 9).
Guided by the above principles, and for the reasons set
out below, I find that Respondent, as alleged in the
consolidated complaint, violated Section 8(a)(1) of the Act
by Area Manager Patterson's interrogation of Collins on
about November 3; his interrogation of Fennell on about
January 5, 1973; Branch Manager Heath's interrogation of
Fennell on about January 15, 1973; and by Operations
Manager Lietke's interrogation of Fennell on January 11,
1973. I further find, for the reasons set out below, that
Respondent, through Patterson, as alleged in the consoli-
dated complaint, violated Section 8(a)(1) of the Act on
about January 5, 1973, by threatening Fennell with
reprisals if he supported the Union.
The interrogation of Collins about his union activities
and sympathies was conducted by Area Manager Patter-
son, the ranking company official, in the locus of
managerial authority-the warehouse office. Patterson
questioned Collins not only about his own involvement in
the Union but questioned him about the union sympathies
and activities of the other warehouse employees. There is
no question that Patterson did not have, and did not
suggest to Collins that he had, any legitimate reason for
questioning him, and it is undisputed that Patterson did
not give Collins any assurances against reprisal. Addition-
ally, at the time of the questioning Collins knew, as
indicated earlier in this decision, that Area Manager
Patterson was opposed to the Union. In the light of these
circumstances, I am convinced that the interrogation of
Collins by Patterson reasonably tended to restrain or
interfere with the employees in the exercise of their rights
guaranteed by Section 7 of the Act. I do not believe,
however, as contended by the General Counsel, that either
the substance or context of Patterson's further ambiguous
remark to Collins, "make sure when you come at me you
have both barrels loaded," establishes an implied threat of
reprisal and will recommend that this portion of the
consolidated complaint be dismissed.
Area Manager Patterson's interrogation of Fennell on or
about January 5, 1973-asking if he had heard anything
more from the union representative-was conducted by
the ranking company official in the warehouse office, the
locus of managerial authority, and in the presence of the
entire supervisory staff. There is no question that Patterson
did not have, and did not suggest to Fennell that he had, a
legitimate reason for asking this question which in my
opinion by its very nature was calculated to elicit a
response concerning Fennell's union activities or his
feelings toward the Union. Also, it is undisputed that
Patterson did not give Fennell any assurances
against
reprisal. To the contrary, after Fennell in response to
Patterson's question had indicated that he had not heard
anything more from the Union, Patterson warned that if he
was not telling the truth, Patterson would retaliate against
him. Patterson did not say this in those words. But, it is
clear that when Patterson's obscene threat, "you tried to
f- me once. If you try and f- me again, I'll f- back," is
considered in the context of the entire conversation, there
can be no doubt that the statement was calculated to make
clear to Fennell the Respondent's intolerance of the union
activities, and to vividly illustrate the risk of pursuing
union organization. Accordingly, I find that Patterson's
obscene statement constituted a none-too-subtle threat of
economic retaliation against Fennell if he supported the
Union and, therefore, as alleged in the consolidated
complaint, violated Section 8(a)(l) of the Act. I further
find that in the context in which it occurred that
Patterson's interrogation of Fennell at the same meeting
reasonably tended to restrain or interfere with Fennell in
the exercise of his rights guaranteed under Section 7 of the
Act, and thereby violated Section 8(a)(1) of the Act.
The interrogation of Fennell by Branch Manager Heath,
who on about January 15, 1973, asked, "have you heard
anything further from the Union," and by Operations
Manager Lietke on January 11, 1973, who asked, "have
you heard anything from the Union," as was the case with
the acts of interrogation previously discussed, served no
legitimate purpose and was accomplished by no assurances
against reprisals. Also, these two acts of interrogation
cannot realistically be viewed as separate acts but must be
considered as a pattern of interrogation directed against
Fennell. On about January 5, January 11, and January 15,
1973, Fennell on separate occasions was asked, in effect,
by representatives of Respondent whether he had been in
contact with the Union. The continuous interrogation
suggests that the Respondent did not believe his denials.
Indeed, as previously described, Area Manager Patterson
openly expressed his skepticism and threatened Fennell
with reprisals if he was not telling the truth but was still
supporting the
Union. In the light of the foregoing
circumstances, I find that the interrogation of Fennell by
Heath and Lietke reasonably tended to restrain or interfere
CENCO MEDICAL/HEALTH SUPPLY CORP.
with Fennell in the exercise of his rights guaranteed under
Section 7 of the Act and thereby violated Section 8(a)(1) of
the Act.
This leaves one allegation of interference, restraint, and
coercion alleged in the consolidated complaint, namely,
that Respondent, through Area Manager Patterson, told
employees that the Respondent would not recognize or
bargain with any union selected by the employees. The
evidence does not support this allegation. It establishes
that employees told Patterson that they would not sign
written reprimands on the advice of the Union''s represent-
ative. In response, Patterson asked for the name of the
union representative who had given them this advice,
noted that Respondent refused to recognize the Union, and
assured the employees that the reprimands had nothing to
do with the Union. The remarks of Patterson, viewed in the
context in which they occurred, do not convey the thought
that it would be futile for the employees to support the
Union since the Respondent had already decided not to
recognize it even if selected by a majority of the employees.
Under the circumstances, I find nothing in Patterson's
remarks which would reasonably tend to interfere with,
restrain, or coerce employees in the exercise of their
Section 7 rights, and shall recommend that this portion of
the consolidated complaint be dismissed.
E.
The Discharge of John Rich
John Rich was hired by Respondent on October 24, and
on October 26 at the Union's office he signed a union
authorization card. On about November 3, in response to
Area Manager Patterson's interrogation, Foreman Collins,
as described above, revealed that all of the warehouse
employees had signed union cards and gone to the Union.
Rich was discharged on November 10. The General
Counsel contends that Rich after he began work was
changed from a regular to a temporary employee and was
then
discharged because of his union activity. The
Respondent urges that Rich was hired as a temporary
employee to conduct a so-called freight weight study and
was discharged when this project had been concluded.
The record in my opinion supports Respondent's
defense. The principal witnesses for Respondent-Howard
Swiger, Ronald Patterson, and Ken Little9-who testified
about the significant events leading up to and surrounding
Rich's hire and discharge impressed me as making an
honest effort to accurately present the relevant events and
conversations. In addition, their testimony was in most
important instances internally consistent, largely in agree-
ment with one another,, and they did not demonstrate
evasiveness or inadequate memory. In contrast, John Rich
exhibited a poor memory and did not impress me as being
a reliable or trustworthy witness. On the important subject
of his hire, at first he adamantly insisted that he was
interviewed, completed his employment application and
was hired, all on the same day. On cross-examination he
eventually admitted this was not true. Also, on cross-
examination Rich admitted that before he was hired that
Operations Manager Little in discussing his employment
9 The bearing, delivery and manner in which Little presented his
testimony relating to matters concerning Rich stands in sharp contrast to his
131
had told him that the Respondent due to incorrect weights
had a "very serious" problem on freight rates. Only
reluctantly did Rich testify that during his employment he
in fact did conduct a freight weight study, that Little had
stated Rich would work directly with him on the freight
weight study, and that Little on a number of occasions
discussed the study and went over the figures with Rich.
Also significant is the fact that shortly after he began work
Rich, without protest, signed a form for Respondent which
in substance stated that he had been hired as a temporary
employee and would be terminated after 30 days. Also, at
the time Rich was discharged, it is undisputed that he
admitted that he had known he had been employed only
on a temporary basis. Rich's explanation, "I didn't think it
meant anything," for signing without protest the form
saying he was only a temporary employee who would be
shortly discharged is an absurd explanation. Rich did not
explain why at his discharge interview he agreed that he
had been only hired on a temporary basis rather than
explain that this was untrue. For the' foregoing reasons, I
have not credited Rich's testimony where it conflicts with
the
credible testimony of Little and Area Manager
Patterson
concerning the events leading up to and
surrounding his employment and termination. The facts
pertinent to Rich's hire and discharge follow.
Respondent's treasurer is Howard Swiger whose office is
located in Chicago, Illinois. In connection with the
preparation for the budget for the last quarter of the fiscal
year, Swiger in the middle of October visited the Respon-
dent's western division and conferred with Ronald Patter-
son, the area manager for this division. On or about
October 18 when Swiger was at the warehouse, one of the
salesmen complained that in his opinion excessive freight
costs were being deducted from his commissions. Respon-
dent in shipping customers' orders uses outside trucking
companies and assumes the freight expenses, charging one
third to its salesmen and absorbing the rest of the cost.
Later that day, Swiger met with Area Manager Patterson
to discuss the budget for the last quarter at which time
selling expenses, among other items, were discussed. In
connection with these expenses, Swiger reviewed freight
costs and reached the conclusion that they seemed high.
Swiger and Patterson went into the warehouse and
determined that excessive weights were being `given to
orders, particularly, the heavier bulk items. They decided
that a temporary employee should be employed to conduct
a study of the weights of the various items sold by
Respondent with the aim of developing standard weights
for the different classification of goods, and to obtain more
efficient and cheaper freight service. Two hundred dollars
was budgeted for the hire of an employee to conduct such
a study. At this point, on October 19, Patterson directed
Operations Manager Little to hire a temporary employee to
conduct a freight study. He told Little this job would last
for about 3 weeks and explained the type of study he had
in mind. Patterson, who left that day with Swiger to return
to his office in Los Angeles, also informed Little that he
would keep in touch with him to determine the progress of
the study.
untrustworthy testimony given in connection with the status and discharge
of Collins.
132
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
Pursuant to Patterson's instructions, Little contacted
several
applicants who previously had completed job
applications . One of the applicants was John Rich, who
had filled out an application on October 17. Little
informed the applicants, including Rich, that the Company
had a position available for a month of temporary work
and if they were interested to come for an interview. On
October 20, Little during his interview with Rich told him
that the job available involved doing a freight rate study
which
would take about 3 weeks. Rich apparently
indicated he was interested because on October 23 Little
notified him to start work on October 24. On October 24,
Rich started work at which time he filled out a W-4
form.10 The same day Little told Foreman Collins that
Rich would be working on a project concerning freight
rates and that since the project was a temporary and a
special one, that Rich would report directly to Little. And,
later that day, Little introduced Rich to the warehouse
employees, explaining to them that Rich would be working
on a special project, weighing all the merchandise, and
asked if they would give him a helping hand.11
Rich after 1 week of employment was called into the
office and in the presence of Little, Heath, and Collins was
given a slip of paper which, in substance, stated that Rich
had been hired as a temporary employee for 30 days and
that he would also help ship rush orders. Heath told Rich
that if he understood the paper to sign it. Rich read and
signed the paper without comment.
At work Rich conducted a freight study. Admittedly, "he
was in charge of all weighing," and on a number of
occasions Little discussed the study with Rich. Initially, the
study was conducted inefficiently. Rich simply analyzed
the sales orders which totaled between 100 and 150 each
day which he then transmitted to Little. During the second
week of Rich's employment, Little complained about the
difficulty of working with such a large number of sales
orders and Patterson suggested that the pertinent informa-
tion be abstracted from the sales orders and with the
weights be placed on one form, called a daily weight
report. Thereafter, the pertinent information was abstract-
ed from the sales orders and, along with the weights,
placed by Rich on the daily weight report.
In the meantime, Patterson and Little by phone had been
discussing the progress of the freight study. On Wednes-
day, November 8, Patterson personally came to the
warehouse and on November 8, November 9 and Novem-
ber 10 reviewed the results of the study and on November
10 arrived at the conclusion that a sufficient amount of
information had been secured to enable the Respondent to
remedy the situation concerning excessive freight expenses
and to arrive at a more efficient and economical system for
shipping orders. Accordingly, on Friday, November 10,
Patterson told Rich to come to the office at the end of the
10 Little credibly testified that Rich was not given and did not complete
an enrollment card for group insurance.
11 I reject
Collins'
testimony that Little did not tell him Rich's
employment was temporary on a special project, or that Little did not, as
described above, introduce Rich to the warehouse employees. Of the two
witnesses, Little appeared to be the more reliable as to what was said on
these occasions. Moreover, on the matter of Rich's introduction to the
employees, warehouse employee William Patterson substantially corrobo-
rates Little's version. On the other hand, I reject Little's testimony given in
response to a leading question that he specifically told Collins that Rich was
workday and to bring the daily weight report. Rich at the
end of the day went to the office at which time Patterson
looked through the entries in the report made that day, told
Rich he had done an outstanding job, that was all they
needed him for, and that he was terminated, explaining,
"you understand that we hired you as a temporary
employee." Rich answered, "yes," and that ended the
conversation.
On January 2, 1973, Rich was rehired by Respondent.
Heath told Rich that there was a job opening and if Rich
needed a job he could return to work. Rich accepted.
In summation, I find that on October 24 in hiring Rich it
was the intent of Respondent, understood by Rich, that his
tenure of employment was to be only temporary for about
3 weeks until he completed the freight weight study.12 Rich
was discharged when the study was completed. The
evidence does not establish that subsequent to Rich's hire
the Respondent decided to retain him as a permanent
employee. Nor, does the evidence preponderate in favor of
a finding that the reason Respondent did not retain Rich
as a permanent employee was because of its union animus.
In this regard, I have considered that in addition to
conducting the freight weight study Rich was processing all
of the Respondent's rush orders, was regarded by Respon-
dent as an excellent employee, that Respondent only 2
days before Rich's termination hired a regular warehouse
employee, Robert May, to perform work that Rich could
have performed, that Respondent was opposed to the
Union and had learned that Rich had signed a union card.
These are circumstances which point to a relationship
between Respondent's opposition to the Union and its
failure to retain Rich as a regular employee. But, on the
other hand, Respondent when its next opening occurred
immediately reemployed Rich and, regarding the reason
for not retaining Rich rather than hiring May, Operations
Manager Little credibly testified that Rich was considered
for the job but that May was hired because he had more
experience as a warehouseman, 5 years to Rich's 4 months.
In view of the foregoing, and the whole record, I find
that the evidence presented does not show that the
Respondent reduced Rich's status from a regular to
temporary employee or violated Section 8(a)(3) of the Act
in its termination of Rich, and shall recommend that this
portion of the consolidated complaint be dismissed.
F.
The Discharge of Gregg Collins
Gregg Collins began work for the Respondent in
February as a receiving clerk, and in September was given
an increase in pay and promoted to the position of
warehouse foreman after he conducted himself in a
satisfactory manner in this position during a 2-week trial
period. Collins was promoted to foreman because Respon-
going to be employed for only 3 or 4 weeks.
12 I am mindful of the fact that Rich did work other than the freight
weight study-handled all the rush orders-and that Respondent soon after
it learned that Rich signed a union card had him sign a form stating he was
hired as a temporary employee. However, these circumstances raise a
suspicion in my mind at the most , and such is not sufficient to support a
finding that Respondent initially hired Rich as a regular employee and
thereafter reduced him to temporary status because it learned he signed a
union card.
CENCO MEDICAL/HEALTH SUPPLY CORP.
133
dent considered him an above average employee- Area
Manager Patterson testified that Collins' performance as a
receiving clerk had been excellent, that Patterson had
received reports from Collins' superiors that he was an
excellent employee and that Patterson's periodic direct
involvement with Collins had been "very favorable." 13
Collins was foreman until January 2, 1973, at which time
he was replaced by warehouseman Robert May. In
contrast to Collins, who was openly pro-Union,
May
openly expressed his opposition to the Union, May's
opposition to the Union was common knowledge in the
warehouse and May testified that it was possible that he
expressed his antiunion views to either Heath or Little.
Collins was out sick with the flu during the last 3
workdays in December. Upon his return to work on
January 2, 1973, he was notified that he had been demoted
to warehouseman and replaced as foreman by May.
Collins initially received this news from May.
May
explained to Collins that Respondent intended to discharge
Collins but May had talked Heath and Little into retaining
him as a warehouseman. When Collins asked why Heath
or Little had not notified him of his demotion, May
answered that they thought May was "more fit" to give the
news to Collins. Later that same day or on January 3,
Heath at a meeting in the office notified all of the
warehouse employees, including Collins, that May was the
foreman, that Collins had been demoted to receiving clerk
and would continue to receive the same rate of pay. Also,
Heath on January 2, when he reemployed Rich, according
to Rich's credible and undenied testimony, told him that
May was the new foreman, explaining that the Company
thought May could handle the, job better than Collins and
Collins' demotion should not be considered as a type of
discipline, that it did not mean that Collins was going to be
discharged, but all it meant was that Collins would just
handle the receiving work. Collins worked as the receiving
clerk for I or 2 days at which time he was reassigned to the
job of shipping clerk and shipping clerk Fennell was
assigned the job of receiving clerk. On Thursday, January
4, Collins was notified by Heath he was discharged. Either
shortly before or after he was so notified, Foreman May
told him the decision to discharge him was made by Area
Manager Patterson, that it was not the idea of either Heath
or Little. Heath spoke to Collins about his discharge on
January 4 in the office in the presence of Little and Lietke.
Heath told him he was discharged for basically three
reasons, namely, he was not doing his job as foreman, not
doing his job as receiving clerk, and he had not called in
when absent with the flu. When Collins asked for proof to
13 One of the persons who presumably report to Patterson about the
work of Collins was Branch Manager Heath , inasmuch as at the time of
Collins' promotion Operations Manager Little was newly hired and without
knowledge of Collins' work as a receiving clerk Heath, however, testified
Collins was never a good warehouseman but just average I reject this
testimony. In general Heath was not an impressive witness. I do not believe
Respondent would promote an average employee to the job of foreman with
a raise in pay. To the contrary, I credit Area Manager Patterson that he was
told that Collins was an excellent employee and find that in fact
Respondent considered Collins a good , if not an excellent, employee.
14 The conversations described above relating to the demotion of Collins
and his discharge are based on the credible testimony of Collins.
15 The testimony of Heath on what he concluded from the fact that
Collins on October 30 refused to sign written reprimands on the advice of
the union representative illustrates his lack of candor. At first when
support the contention that he did not perform the work of
receiving clerk, Lietke stated that he had one box of
returned goods--damaged goods-which had been deliv-
ered in June which had not been received.i4
General Counsel contends that in demoting Collins on
January 2, 1973, and in discharging him on January 4,
1973,
Respondent
was motivated by Collins' union
activity. Respondent urges that Collins was in fact never
demoted but in effect was discharged on January 2, 1973,
and was not notified of his discharge until his final
paychecks arrived from the Company's home office,
January 4, 1973.
Collins, as previously described, signed a union card on
October 26. On October 28, Respondent received a copy of
the representation petition filed by the Union asking for an
election among the warehouse employees. On October 30,
Collins informed Heath, Little, and Area Manager Patter-
son that on the advice of the union representative he would
not sign the written reprimands being issued to employee
Fennell.15
On November 3, as previously described,
Collins informed Area Manager Patterson that he had
gone to the Union's office with the other employees and
had signed a union card. And, it is admitted that on
November 16 at the hearing in the representation proceed-
ing the Union's representative told Area Manager Patter-
son in the presence of Heath that Collins was the employee
who had contacted the Union and initiated the union
activity. Based on the aforesaid undisputed evidence, I find
that Respondent on October 30 learned for the first time
that
Collins was an- active union adherent and on
November 16 learned that Collins was the employee
responsible for the Union's organizational campaign.
The credibility issues raised in connection with the
testimony relating to Collins' demotion and discharge, as
usual in cases of this nature, are difficult and important.
General Counsel's principal witness was Collins. Respon-
dent's principal witnesses were Heath, Little, and May. I
have no hesitancy in crediting Collins over Heath, Little,
and May wherever their testimony conflicts. Also, I do not
credit the testimony of Heath, Little, and May whenever it
is not supported by the record asa whole. When presenting
their testimony, Heath, Little, and May to my eyes did not
make a good impression, each one created the impression
that they were evading or intentionally falsifying. Collins,
when testifying about his employment and the , events
surrounding his discharge, impressed me as a sincere
witness. I will now set out and discuss the Respondent's
defense.
The decision to discharge Collins was made by Heath,
questioned by Respondent's counsel he testified this conduct did not
indicate to him that Collins was sympathetic toward the Union. He was
then asked, "are you testifying now that when a man tells you he's not going
to engage in a certain act of conduct because the Union business agent has
so instructed him, that did not make you reach any conclusion that maybe
this man was sympathetic toward the Union," and answered, 'Twas
wondering. I didn't come to any definite conclusion that he was definitely
involved with the Union or supported the Union." At which point
Respondent's counsel, realizing apparently the absurdity of Heath's answer,
once again asked Heath, "But you at least knew at that time that maybe he
was sympathetic , is that correct," and only then did Heath reluctantly
admit that he knew "maybe" Collins was sympathetic toward the Union
Heath in general did not impress me as an honest witness. He seemed to be
more interested in slanting his
testimony in a manner favorable to
Respondent.
134
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
who testified that he discharged him because he was not
doing his job properly and because his attendance record
was extremely poor. Collins, as previously described, spent
90 percent of his time performing the work of a receiving
clerk.
Heath distinguished between Collins' work as
receiving clerk from his performance as a foreman,
testifying that he was discharged because of his unsatisfac-
tory performance as a foreman.
Regarding Collins' poor job performance, in July Collins
received one reprimand for a reason not disclosed in the
record. According to Heath, no reprimands were issued to
Collins in August or September or October. Then, on
November 1 or 2, Heath in the warehouse in Little's
presence told Collins that he wanted the warehouse
squared away within a week. Heath specifically informed
Collins that he felt there was an intolerable amount of
merchandise which had been unloaded from trucks but
had not been shelved, it was sitting on the warehouse floor
in the shipping crates. Collins replied that he could not
handle the situation as there was not enough help.16 Heath
and Little in effect testified that Collins failed to square the
warehouse away and this was what, in part, led to his
discharge 2 months later. Collins admits that boxes of
merchandise sat on the floor for weeks before being
entered as received and placed in the storage bins or
shelved. The reason was that the Company gave top
priority to the filling and shipment of customer orders.17
Respondent's witnesses stressed the fact that its customers
expected,
and Respondent sold, not simply medical
supplies but prompt service. The credible and undenied
testimony of Collins is that the reason for his failure to
promptly receive and stock the incoming goods was that
Branch Manager Heath would direct him to leave the
receiving work and to pull orders for delivery to customers.
Since Collins-was the only receiving clerk, the incoming
freight stood around. Collins also credibly testified that he
told Heath that it was impossible for him to receive goods
if Heath expected him to pick orders, he could not do two
jobs at the same time.
Regarding the November 2 warning to Collins to get the
warehouse squared away in 1 week, Heath testified that he
did not feel that Collins would carry out these instructions
so he decided on November 2 to keep track of Collins'
errors of commission and omission and from that date
documented in writing all of Collins' derelictions. These
documents and Heath's admission at the hearing establish
that the only reprimands given Collins by Heath from
November 2 until his discharge 2 months later were the
following four. On or about November 10 Collins was
reprimanded for erring in filling a customer order; he
included two boxes of an incorrect item. On or about
November 13 he was reprimanded for his delay in
answering the request of the purchasing department to
inventory certain items. On or about November 13, he was
reprimanded for checking an order as being completely
received when in fact certain items were not included. And,
on November 20, reprimanded for marking as received two
eye shields of a certain kind when in fact only one was
included in the shipment. These are the only reprimands
given Collins by Heath from November 2 through his
discharge on January 4, 1973. They can hardly be
considered significant by any standards. What is signifi-
cant-in view of Heath's warning of November 2 that
Collins had 1 week to get the warehouse squared away-is
the
absence of any documentation or reprimand on
matters dealing either with the condition of the warehouse
or the failure by Collins to promptly receive merchandise.
Heath did not explain this omission. I find that the reason
is that Heath realized that on its face such a warning given
to Collins would have been absurd for, as Collins testified,
Heath knew that Collins' failure to receive in a timely
manner the incoming freight was excusable, it was more
essential for Collins to assist with the preparation and
shipment of orders.
Regarding the events which led up to Collins' discharge,
Heath testified that during the absence of Collins with the
flu during the last week in December that Heath and Little
reviewed the warehouse and testified they found "numer-
ous" errors indicating Collins was not much of a foreman
and was not much of a warehouseman. Heath's testimony
is lacking in detail. He did not describe any of the alleged
"numerous" errors. He did specifically testify that "some
weeks previous" he had asked Collins to straighten out the
receiving file and that when Collins did not do so the files
were removed to the purchasing department and the
purchasing department since that time had kept these files.
Either this event took place prior to November 2 or if it
occurred subsequent, Heath did not feel at the time that
Collins was at fault since no documentation was made or
reprimand issued. That the episode with the receiving files
took place long before the week prior to Collins' discharge
is borne out by the fact that Little, who in his description
of what Little and Heath found wrong with the warehouse
during the latter part of December made no mention of the
receiving files. In short, I do not believe Heath's general
statement that he found numerous undescribed errors in
the warehouse attributable to Collins.
Regarding Collins' absenteeism, it is undisputed that
counting his 3-day absence the last week in December,
Collins was absent approximately 11 days. The majority of
these absences took place prior to September. He was
absent during September once, in October once, and was
not absent in November. Collins had no telephone, which
Respondent knew, and for that reason on some of his
absences Collins' did not notify the Respondent. Little
testified that when Collins was absent on the two occasions
in
September and October he failed to phone the
warehouse and Little on those occasions told Collins he
wanted him to phone in when absent. There is no
contention that Little ever reprimanded Collins over his
absences and I credit Collins' testimony that he was never
reprimanded about his absenteeism-118 During his 3-day
absence in December it is undisputed that during the last 2
days a friend of Collins notified Operations Manager Little
16 The above-described November 1 or 2 conversation is based on the
As noted earlier, I believe Collins.
undemed testimony of Heath and Little. They also testified the conversation
17 I note that it is undisputed that during all times material Respondent's
occurred on October 27. Collins did not deny that such a conversation took
sales were increasing.
place but specifically denied it took place on October 27, testifying that he
ra I do not credit the testimony of Heath that on "numerous " occasions
was positive it took place after the weekend and on either November 1 or 2.
he spoke to Collins about his absenteeism, that he told him "many times" he
CENCO MEDICAL/HEALTH SUPPLY CORP.
135
that Collins would be absent for the reason he had the flu.
There is no contention or evidence that the Respondent
disbelieved Collins' assertion he was sick with the flu or
that he was not in fact sick- In summation, Respondent did
not reprimand Collins about his absenteeism and after
Collins became foreman, his attendance record was good
until he came down with the flu in the last week in
December. The only concern ever exhibited by Respon-
dent about Collins' absenteeism was the fact that because
he had no phone he was not always able to notify the
Company he was going to be absent. But, during his last
absence Collins did notify the Company. Based on the
foregoing, I find that Heath did not consider Collins'
attendance record, as he testified, "extremely poor" and
further find that Collins' attendance record was not one of
the reasons which motivated Heath to discharge Collins.
Operations Manager Little testified that he, in effect,
caused the discharge of Collins, that on December 28 he
went into the warehouse with Heath and at that time,
based on Collins' record of absenteeism and the general
unsatisfactory
state of the warehouse, recommended
Collins be discharged and replaced by May. According to
Little, the warehouse was in a state of utter chaos; the
aisles were blocked with merchandise, merchandise was
falling down, merchandise was rolling out 'of open cases,
and "things like that." This state of affairs, Little testified,
had existed for the past 2 months. Heath told Little that he
would take his recommendation under advisement. Later
that same day Heath informed Little that he agreed with
Little and had decided to discharge Collins and had sent
for Collins' final check. Heath in his testimony neither
directly nor indirectly suggests that Little made any kind of
a recommendation to him on December 28 or on any other
date concerning Collins' discharge. I do not believe this
omission by Heath of such an essential fact relating to
Collins' discharge was here forgetfulness. I do not believe
that Little, who, like Heath, impressed me, as an untrust-
worthy witness, made any such recommendation or that
the warehouse on December 28 was in the condition
described by Little. If such a chaotic state of affairs had
existed for 2 months and the Respondent believed Collins
was at fault, it is clear Collins would have been reprimand-
ed. As previously indicated, Heath did not so reprimand
Collins, and Little specifically and unequivocally testified
that he issued only two reprimands to Collins, neither of
which were connected with the unsatisfactory condition of
the warehouse described by Little and attributed to
Collins.19 In fact, I am convinced that the first of these two
reprimands was motivated by Little's knowledge of Collins'
union activity. On December 1, Collins was reprimanded
for going on his break with employee Belluomini in
violation of the Company's policy that employees take
their breaks one at a time. Earlier that same day Little had
ignored the same type of conduct by employees May and
William Patterson. Little did not explain the reason for this
had to call in even if it meant going to a pay booth. Nor do I credit Heath's
testimony that the Company
,regarded Collins' absenteeism as a problem
from "day one."
19 This was Little's initial testimony. Later he testified that he spoke to
Collins on other occasions regarding the state of disorganization of the
warehouse. I'do not credit this testimony. When he gave it, I received the
impression it was contrived.
disparate treatment. Under the circumstances, I find that
this
reprimand
was
motivated by the Respondent's
opposition to Collins' known union activity. The second
reprimand was issued by Little to Collins late in November
or December because Little had observed Collins driving
the forklift in a negligent manner. In short, Little, after the
November 2 discussion between Heath and Collins, did
not reprimand Collins about his failure to receive merchan-
dise or about the alleged unsatisfactory condition of the
warehouse.
I am of the opinion that the reason Little did not so
reprimand Collins after the November 2 meeting was that,
like Heath, Little realized Collins was right, that it was not
possible for one person to keep up with the receiving, while
preparing orders for shipment, as well as doing the work of
warehouse foreman. Thus, when asked at the hearing why
he felt Collins was responsible for the unsatisfactory
condition of the warehouse, Little answered, in substance,
that Collins failed to take the initiative to move other
persons from their jobs and have them assist him with the
receiving. The only other employees available, however,
were those whose work was connected with the preparation
and shipment of orders. Little did not explain who was
supposed to do their jobs while they received. Also, as
previously
described,
Collins did in fact have other
employees help him with the receiving. Indeed, on more
than one occasion, when William Patterson and Robert
May refused to help Collins with the receiving, Heath and
Little ignored Collins' complaints about their refusal. In
fact May, who testified for Respondent, testified that the
reason he believed Collins was a poor receiving clerk was
he did exactly what Little accused him of not doing,
namely, taking the initiative and directing other employees
to help with the receiving work. Specifically, May testified
he felt Collins was a poor receiving, clerk because rather
than do the work himself that Collins asked Patterson and
May for assistance. Hardly consistent with the testimony
of Little. In short, I find that Little is not telling the truth,
that he did not recommend Collins be discharged and did
not consider Collins was performing unsatisfactorily either
as a warehouse foreman or as a receiving clerk.20
Respondent called Robert May, the employee who
replaced Collins as foreman, to support the testimony of
Heath and Little that Collins was an unsatisfactory
employee. May testified that in his opinion Collins was a
poor worker, but when asked to put flesh and blood on this
characterization was only able to testify to two incidents.
Twice Collins, according to May, stacked incoming freight
in the receiving area and left it for May and Patterson to
stock. May was of the opinion that as the receiving clerk
that Collins should have done this work. When asked to
give other instances which demonstrated that Collins was a
poor worker, May testified he was not able to cite anything
else. Respondent's counsel through a series of leading
questions, at this point, proceeded to elicit from May the
20 1 do not credit Little's testimony that the reason Collins was not fired
despite his failure to square away the warehouse was because Area Manager
Patterson, upon receipt of the Union's representation petition on October
28, directed that no one be fired . Neither Heath nor Patterson corroborated
this story. In any event, it does not explain the failure of either Heath or
Little to take action against Collins less severe than discharge-wntten
reprimands.
136
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
fact that Collins loafed on the job, that he just sat around
without working and that it did not seem like Collins
wanted to work. I do not credit this testimony. May did
not impress me as telling the truth when he so testified. He
impressed me as being highly partisan toward Respondent
and appeared to be making a conscious effort to tailor his
testimony to favor Respondent, to the extent of allowing
counsel to put words into his mouth.
Also relevant in evaluating Respondent's motive in
discharging Collins are the highly unusual circumstances
leading up to the discharge. Heath testified that on
December 28 he decided to discharge Collins. Yet, on
January 2, all of the warehouse employees, including
Collins, were told that Collins had been demoted and
would continue in Respondent's employ without any loss
of pay as a warehouseman. Heath and Little, in effect,
testified the Respondent was not being candid when it told
this to the employees, but that it was waiting for Collins'
final paycheck which was on its way from the Company's
home office and that under state law it could not fire
Collins without his final paycheck. Heath did not explain
why he did not simply wait 3 workdays for the paychecks,
and then tell Collins he was fired rather than allowing all
of the employees, including Collins, to believe he was being
retained as a warehouseman. In my opinion, there is no
legitimate explanation for Respondent's strange conduct. I
am convinced the employees were told the truth and that
as late as January 2 Respondent had decided to replace
Collins with May as foreman and to retain Collins as
receiving clerk with the same rate of pay. This is further
established by the testimony of Robert May, who admit-
tedly on January 2, 1973, was authorized by Heath to tell
Collins he was demoted. May reluctantly admitted at the
hearing that on January 2 he informed Collins that,
although he had been replaced by May as foreman, that he
could continue working at the same rate of pay without a
thing to worry about. Referring to this conversation with
Collins on January 2, May testified, "at that time, I thought
he would be kept on. You know I did not indicate to him
that he was going to be let go. I did indicate that he would
be there at his rate of pay. [Emphasis supplied.]" 21 May's
only basis on January 2 at the time he spoke to Collins for
believing Collins would be kept on was from his prior
conversation with Heath and Little at which time they
promoted May to foreman and discussed Collins' status.
Based on the foregoing, I am convinced that Little and
Heath concocted a false story and that, as communicated
to the employees, including Collins, Respondent, as late as
January 2, 1973, had decided to demote Collins, not
discharge him. Unexplained is the Respondent's abrupt
reversal of this decision and its decision to discharge
Collins.
Based upon the foregoing, I am of the opinion and find
that the reasons advanced by the Respondent through
21 Later, May testified that in his discussion with Little and Heath before
talking with Collins on January 2 that May told them that Collins should be
kept on and given a chance to straighten out, but Heath and Little turned
May down, pointing out a number of Collins' deficiencies which May had
not considered.
I do not believe May. I received the impression this
testimony was contrived to make the above-described testimony square with
what took place at the meeting between May, Heath, and Little on January
2. May's later testimony was not corroborated by either Little or Heath, nor
Heath and Little to justify the demotion and discharge of
Collins are not the true reasons.
In sum, for all of the reasons set out above, including the
Respondent's animus toward the Union, its knowledge of
Collins' deep involvement in the Union's campaign, the
lack
of satisfactory explanation for his discharge or
demotion, the voicing of dissatisfaction to Collins about
his work for the first time immediately after Respondent
learned that he was an adherent of, the Union, the
conscious effort initiated immediately after Respondent
learned Collins was an active union adherent to document
Collins' acts of misconduct to justify his discharge, and the
Respondent's failure to explain the reason for abruptly
terminating Collins only 2 days after it had decided to
simply demote him with no loss of pay, I am of the
opinion, and find, that Collins' demotion and discharge
were motivated by his activity on behalf of the Union and
by a desire to discourage activities by employees on behalf
of the Union, in violation of Section 8(a)(3) and (1) of the
Act.
V. THE OBJECTIONS TO THE ELECTION
The Union's objections to Respondent's conduct affect-
ing the results of the election conducted in the representa-
tion case in their entirety relate to the Respondent's alleged
discriminatory treatment of John Rich, allegedly convert-
ing him to a temporary employee and discharging him on
November 10. The evidence relating to the objections has
been set out in detail and discussed in the portion of the
Decision dealing with the Respondent's alleged unlawful
discharge of Rich. For the reasons set out therein, I am of
the opinion, and find, that the evidence does not support
the Union's objections and recommend they be dismissed
for lack of evidence. But, it is well settled that the Board
may properly consider evidence discovered during a post
election investigation, and that such evidence alone may be
used to set aside an election. An election may be set aside
where objections to the election are found without merit,
but where the employer has engaged in various unfair
labor practices which were discovered during the postelec-
tion investigation. Pure Chem Corporation, 192 NLRB 681.
In the instant case, as alleged in the consolidated
complaint, I have found that during the critical period
between the filing of the representation petition and the
holding of the election that, in violation of Section 8(a)(1)
of the Act, the Respondent on November 3, through its
ranking official, Area Manager Patterson, in the warehouse
office interrogated Warehouse Foreman Collins about his
union activities and sympathies and interrogated him
about the union sympathies and activities of the other
warehouse employees. Patterson asked how many of the
employees signed union cards, the names of the employees
who had gone to the Union's office, the name of the
employee who had initiated the Union's campaign, the
was May able to remember any of the alleged failings which Heath and
Little allegedly attributed to Collins which May had not considered. Also,
when Respondent's attorney initially questioned May about what took
place at his meeting with Little and Heath on January 2, he could testify
only that "the gist of it was that Collins was going to be relieved, I was going
to be warehouse foreman, and that was that." It was only in response to a
leading question that May testified, "something was said- about keeping
Collins for a few days because of waiting for a check.
CENCO MEDICAL/HEALTH SUPPLY CORP.
137
name of the Union's business representative, and whether
Collins previously had met with him. It does not follow
that this conduct interfered with the employees' free choice
in the representation election simply because the interroga-
tion violated Section 8(a)(l) of the Act. Mississippi Valley
Structural Steel Company, 196 NLRB 1129.
I reach the conclusion that the interrogation of Collins
by Area Manager Patterson did not interfere with the
employees' free choice in the representation election. I am
motivated by several factors. Warehouse Foreman Collins
was not eligible to, and did not, vote in the representation
election. His status was litigated at the representation
hearing conducted prior to the election, and based on the
evidence adduced at that hearing the Regional Director
concluded, "the warehouse foreman [referring to Collins]"
was a statutory supervisor and specifically excluded
Collins, "the warehouse foreman," from the appropriate
unit. This finding was not appealed by the Union to the
Board. Accordingly, it is the law of the representation case
(Case 20-RC-1 1024). In other words, Collins for purposes
of matters involving Case 20-RC-1 1024-the representa-
tion case-is a statutory supervisor.22 The interrogation by
an employer of an employee not eligible to vote is not by
itself the type of conduct sufficient to set aside a
representation election. There is no evidence that Collins
discussed or communicated to the other employees the fact
that Patterson interrogated him about their union activi-
ties.23 The interrogation involved neither threats nor
promises. There were no further unfair labor practices
committed by Respondent until after the holding of the
representation election. The election was not held until
December 15, 6 weeks after the one act of interrogation.
Based on the foregoing-the isolated nature of the
interrogation, the one person interrogated was not eligible
to vote, and the lack of evidence that employees eligible to
vote were told that the Employer had asked about their
union activities-I find that Patterson's interrogation of
Collins does not warrant setting aside the election.
Accordingly, as I have overruled all the objections and as
the Union-Petitioner did not receive a majority of the votes
cast in the election, I shall recommend that the results of
the election be certified.
CONCLUSIONS OF LAW
Upon the basis of the foregoing findings of fact, and the
entire record, I make the following conclusions of law:
1.
Cenco Medical/Health Supply Corporation is an
employer engaged in commerce within the meaning of
Section 2(6) and (7) of the Act.
2.
General Warehouse, Cannery and Food Process
Workers Union, Local 655, International Brotherhood of
Teamsters,
Chauffeurs,
Warehousemen & Helpers of
22 of course, as discussed earlier, the Regional Director's determination
that Collins was a statutory supervisor is not controlling in the matter of
Collins' alleged unlawful discharge.
23 I realize the Board has held that certain types of employer pre-election
conduct will inevitably or presumptively be discussed by employees. General
Stencils, Inc., 195 NLRB 1109, enforcement denied on this point 438 F.2d
894, 902, fn. 11 (CA. 2, 1971); Stoutco, Inc., 180 NLRB 178; but see,
Mississippi Valley Structural Steel Co., supra. These cases are distinguishable
from the instant situation. They involved the type of conduct, i.e., threats of
America is a labor organization within the meaning of
Section 2(5) of the Act.
3.
By demoting and discharging employee Gregg
Collins because of his activities on behalf of the Union and
to discourage employees from supporting the Union, the
Respondent has engaged in unfair labor practices within
the meaning of Section 8(a)(3) and (1) of the Act.
4.
By interrogating employees about their union activi-
ties and sympathies, by interrogating an employee about
the union activities and sympathies of other employees,
and by threatening an employee with reprisals if he
supported the Union, Respondent has engaged in unfair
labor practices within the meaning of Section 8 (a)(1) of the
Act.
5.
The aforesaid unfair labor practices are unfair labor
practices affecting commerce within the meaning of
Section 2(6) and (7) of the Act.
6.
Respondent has not otherwise violated the Act.
TuE REMEDY
Having found that Respondent has engaged in unfair
labor practices violative of Section 8(a)(l) and (3) of the
Act, I shall recommend that it cease and desist therefrom
and take certain affirmative action in order to effectuate
the policies of the Act.
Having found that Respondent discriminatorily demoted
and discharged employee Gregg Collins, I shall recom-
mend that the Respondent offer him immediate and full
reinstatement to his former job or, if that job no longer
exists,
to
a substantially equivalent position,
without
prejudice to his seniority and other rights and privileges
and make him whole for any loss of earnings he may have
suffered by reason of such discrimination, by payment to
him of a sum of money equal to that which he normally
would have earned as wages from the date of discharge to
the date of said offer of reinstatement, less his net earnings
during such period, with backpay computed on a quarterly
basis in the manner established by the Board in F.
W.
Woolworth Company,
90 NLRB 289, and with interest
thereon as prescribed by the Board in Isis Plumbing &
Heating Co., 138 NLRB 716.
The General Counsel urges that to remedy its unfair
labor practices Respondent be ordered to recognize and
bargain with the Union as the exclusive bargaining
representative of the regular full-time warehouse employ-
ees, an admittedly appropriate unit. In this connection, it is
undisputed that at all times material a majority of these
employees had signed cards designating the Union as their
exclusive bargaining -representative.24
However, as the
election in Case 20-RC-11024 has not been set aside, I
find it unnecessary to determine whether a bargaining
order would be appropriate to remedy the Respondent's
loss of jobs, which by its very nature encourages its communication and
dissemination among employees. This casedid not involve such conduct but
only one act of interrogation. Also, the instant case involves the rare
situation where the objectionable conduct was directed against a person
who was not included within the voting unit.
24 Respondent employed five regular full-time warehouse employees-
-John Fennell, Mark Belluommi, Gregg Collins, William Patterson, and
Robert
May-of
whom three-Fennell, Belluomini and Collins-had
signed union cards during the last week in October.
138
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
unfair labor practices. See Irving Air Chute Co., Inc., 149
NLRB 627, 629-630, enfd. 350 F.2d 176 (C.A. 2, 1965).
As the unfair labor practices committed by the Respon-
dent were of a character which go to the very heart of the
Act, I shall recommend that it cease and desist therefrom
and to cease and desist from infringing in any other
manner upon the rights of employees guaranteed by
Section 7 of the Act. N.L R.B. v. Entwistle Mfg. Co., 120
F.2d 532, 536 (C.A. 4, 1941).
Upon the basis of the foregoing findings of fact,
conclusions of law, and the entire record, and pursuant to
Section 10(c) of the Act, I hereby issue the following
recommended:
ORDER25
Respondent, Cenco Medical/Health Supply Corpora-
tion, Burlingame, California, its officers, agents, successors,
and assigns, shall:
1.
Cease and desist from:
(a) Discouraging membership in or activities on behalf of
General Warehouse, Cannery and Food Process Workers
Union, Local 655, International Brotherhood of Team-
sters, Chauffeurs, Warehousemen & Helpers of America,
or any other labor organization, by demoting or discharg-
ing its employees, or otherwise discriminating against them
in any manner with regard to their hire or tenure of
employment or any term or condition,of employment
because of their union membership or activities.
(b) Interrogating employees about their union member-
ship, sympathies, or activities or interrogating them about
the union membership, sympathies or activities of other
employees.
(c) Threatening employees with economic reprisals if
they join or support the above-named labor organization
or any other labor organization.
(d) In any other manner interfering with, restraining, or
coercing its employees in the exercise of their rights under
Section 7 of the Act.
2.
Take the following affirmative action which is
necessary to effectuate the policies of the Act:
(a) Offer Gregg Collins immediate and full reinstatement
to his former position or, if this position no longer exists, to
a substantially equivalent position, without prejudice to
seniority and other rights and privileges previously en-
joyed, and make him whole for any loss of earnings he may
have suffered as a result of the discrimination against him,
in the manner set forth above in the section entitled "The
Remedy."
(b) Preserve and, upon request, make available to the
Board or its agents, for examination and copying, all
payroll records, social security payment records, timecards,
personnel records and reports, and all other records
necessary to analyze the amounts of backpay due and the
right of reinstatement under the terms of this Order.
(c) Post at its place of business in Burlingame, California,
copies of the attached notice marked "Appendix."26
Copies of said notice, on forms provided by the Regional
Director for Region 20, after being duly signed by
Respondent's representative, shall be posted by Respon-
dent immediately upon receipt thereof and be maintained
by it for 60 consecutive days thereafter, in conspicuous
places, including all places where notices to employees are
customarily posted. Reasonable steps shall be taken by the
Respondent to insure that said notices are not altered,
defaced or covered by any other material.
(d) Notify the Regional Director for Region 20, in
writing, within 20 days from the date of this Order what
steps have been taken to comply herewith.
IT Is ALSO ORDERED that the consolidated complaint be
dismissed insofar- as it alleges violations of the Act not
specifically found.
IT IS FURTHER ORDERED that the results of the election
held in Case 20-RC-11024 on December 15, 1972, be
certified.
25 In the event no exceptions are filed as provided by Section 102.46 of
the Rules and Regulations of the National Labor Relations Board, the
findings, conclusions, and recommended Order herein shall , as provided in
Section 102.48 of the Rules and Regulations, be adopted by the Board and
become its findings, conclusions, and Order, and all objections thereto shall
be deemed waived for all purposes.
26 In the event that the Board's Order is enforced by a Judgment of a
United States Court of Appeals, the words in the notice reading "Posted by
Order of the National Labor Relations Board" shall be changed to read
"Posted Pursuant to a Judgment of the United States Court of Appeals
Enforcing an Order of the National Labor Relations Board."