260 NLRB 401
PPG Industries, Inc., Lexington Plant, Fiber Glass Division
PPG INDUSTRIES, INC.
PPG Industries, Inc., Lexington Plant, Fiber Glass
Division and Chauffeurs, Teamsters and Help-
ers Local Union No. 391, affiliated with Inter-
national Brotherhood of Teamsters, Chauffeurs,
Warehousemen and Helpers of America. Cases
I 1-CA-8815 and I l-CA-8980
February 22, 1982
DECISION AND ORDER
BY CHAIRMAN VAN DE WATER AND
MEMBERS FANNING AND ZIMMERMAN
On June 1, 1981, Administrative Law Judge
Abraham Frank issued the attached Decision in
this proceeding. Thereafter, Respondent filed an
exception, a supporting and an answering brief, and
the Charging Party filed exceptions and a brief.
Pursuant to the provisions of Section 3(b) of the
National Labor Relations Act, as amended, the Na-
tional Labor Relations Board has delegated its au-
thority in this proceeding to a three-member panel.
The Board has considered the record and the at-
tached Decision in light of the exceptions and
briefs and has decided to affirm the rulings, find-
ings,' and conclusions of the Administrative Law
Judge and to adopt his recommended Order, as
modified herein.
ORDER
Pursuant to Section 10(c) of the National Labor
Relations Act, as amended, the National Labor Re-
lations Board adopts as its Order the recommended
Order of the Administrative Law Judge, as modi-
fied below, and hereby orders that the Respondent,
PPG Industries, Inc., Lexington Plant, Fiber Glass
Division, Lexington, North Carolina, its officers,
agents, successors, and assigns, shall take the action
set forth in the said recommended Order, as so
modified:
Insert the following as paragraph 2(b) and relet-
ter the subsequent paragraphs accordingly:
"(b) Preserve and, upon request, make available
to the Board or its agents, for examination and
copying, all payroll records, social security pay-
ment records, timecards, personnel records and re-
ports, and all other records necessary to analyze
the amount of backpay due under the terms of this
Order."
The Charging Party has excepted to certain credibility findings made
by the Administrative Law Judge It is the Board's established policy not
to overrule an administrative law judge's resolutions with respect to
credibility unless the clear preponderance of all of the relevant evidence
convinces us that the resolutions are incorrect Standard Dry Wall Prod-
ucrs. Inc., 91 NLRB 544 (1950). enfd
188 F2d 362 (3d Cir
1951) We
have carefully examined the record and find no basis fior reversing his
findings.
260 NLRB No. 48
DECISION
A. FRANK, Administrative Law Judge: The charge in
Case I 1-CA-8815 was filed on December 14, 1979,t and
the charge in Case I l-CA-8980 was filed on March 10,
1980.2 The order consolidating cases and the consoli-
dated complaint, alleging violations of Section 8(aXI)
and (3) of the Act, issued on April 25, 1980. The hearing
was held on June 24 to 26, 1980, inclusive, at Winston-
Salem, North Carolina. All briefs filed have been consid-
ered. 3
At issue in this case are questions whether Respondent
discharged an employee because of his union and pro-
tected concerted activities, unlawfully interrogated an-
other employee, and unlawfully discharged a supervisor
because of his refusal to engage in unlawful activity.
FINDINGS OF FACT AND CONCLUSIONS OF LAW
I. PREL.IMINARY FINDINGS AND CONCLUSIONS
Respondent, a Pennsylvania corporation, with a plant
located in Lexington, North Carolina, the only facility
involved in this proceeding is engaged in the manufac-
ture of fiber glass products at that location. Respondent
admits, and I find, that it is engaged in commerce within
the meaning of Section 2(2), (6), and (7) of the Act.
The Charging Party, hereinafter the Union, is a labor
organization within the meaning of Section 2(5) of the
Act.
il. BACKGROUND
The Union embarked on a campaign to organize Re-
spondent's employees in early March 1978. On July 6
and 7, 1978, an election was conducted among Respond-
ent's employees at the Lexington plant. Following objec-
tions to the conduct of the election, a hearing was held
and the Union subsequently was certified by the Board
on September II1. In the interim numerous charges of
conduct violative of Section 8(a)(1) and (3) of the Act
were filed by the Union against Respondent. These
charges culminated in the issuance of a complaint by the
Regional Director. A hearing was held before Adminis-
trative Law Judge Hutton S. Brandon in February and
March. Judge Brandon issued his Decision on November
5, finding certain violations of Section 8(a)(1) and (3) and
dismissing others. On August 27, 1980, the Board, with
minor variations, affirmed the substance of Judge Bran-
don's Decision.4
hI. THE FACTS
A. The Discharge of Arthur Lee (Sonny) Crowell
Crowell began working for Respondent in February
1974, and was discharged on November 27. Crowell
signed a union card during the first day of the Union's
I All dates are in 1979 unless otherwise noted.
2 On Oc'tober 16. 1980, Hugh M. Finnerman. Senior Counsel. Labor.
PPG Industries, Inc . notified me as of that date that he was the attorney
of record in this case., replacing Jesse S. Hogg and his law firm
a Certain errors in the transcript have been noted and corrected
4251 NLRB 1146
401
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
campaign in March 1978. About a month later Crowell
became a member of the Union's in-plant organizing
committee. Along with numerous other employees he
participated in handbilling in front of Respondent's gates.
He testified for the General Counsel in the hearing
before Administrative Law Judge Brandon.
In October Crowell and a Teamsters official visited
Pittsburgh
during
the World
Series
game.
Upon
Crowell's return to Lexington, a handbill, dated October
15 and distributed before Respondent's gates during the
latter part of October, described Crowell's and the
Union's activities in Pittsburgh. The handbill was signed
"Sonny Crowell" and was addressed to "Fellow PPG
Employees." Crowell told the employees that on Octo-
ber 13 an airplane circulated over the Three Rivers Sta-
dium during the World Series trailing a banner with the
legend: "PPG UNFAIR TO TEAMSTERS IN NORTH
CAROLINA." Crowell also told the employees that he
and several Teamsters officials were interviewed on
Pittsburgh TV channels during his visit. They informed
viewers about "PPG's attitude toward southern work-
ers" and how PPG "has tried to deny us our rights."
Crowell said that some of the news reporting occurred
in front of Respondent's corporate offices. Crowell con-
cluded his letter as follows: "This was just the opening
shot. I feel like we really caught the attention of the big
shots at PPG in Pittsburgh."
From December 1978 until his discharge in November,
Crowell's job was that of a truck puller. This job re-
quires the use of a towmotor to haul full and empty "pin
trucks," in-plant cargo trailers. Each pin truck carries a
number of spindles on which full bobbins of yarn are
loaded for movement out of the production area to other
processing areas. It is the responsibility of the truck
puller to haul away the full pin trucks and return with
empty trucks so that the production and processing em-
ployees can fulfill their functions. The towmotor pulls
about 10 pin trucks.
In November Crowell was employed on the swing
shift, ending at midnight on C Crew under the immediate
supervision of Harold Burns and the overall supervision
of Crew Foreman Rudolph Hartley. Crowell used tow-
motor 9. According to Crowell and several other em-
ployees who used towmotor 9, that vehicle was in poor
mechanical condition. The brakes did not operate prop-
erly and on occasion the battery would smoke.
The record shows that Crowell received three disci-
plinary writeups in 1976, two in 1978 relating to poor at-
tendance, and II in 1979 relating primarily to poor per-
formance and attendance. His absence record for 1978
shows five unfavorable comments: four because of poor
attendance and one relating to wasting time. His absence
record for 1979 shows 11 unfavorable comments relating
to poor attendance and poor performance.
On March 7 Foremam Lindsey Owens, the then imme-
diate supervisor of Crowell, talked to Crowell about fall-
ing behind in his work and putting a burden on the yarn
handlers.
On March 8, acting on the basis of personal observa-
tion and complaints from other crews, Hartley called
Crowell to the fabrication office. In the presence of
Robert
Byerly, the twisting foreman,
Hartley
told
Crowell he was not keeping his job up and was talking
too much. Crowell disagreed and said he was trying to
keep up his job.
On May 23 Crowell was called to the office of James
M. Williams, the area supervisor. There he was again
lectured by Hartley and Williams because of his perform-
ance. Hartley told Crowell that they were doffing less
frames than the other crews and using more hours; that
Hartley expected Crowell to keep up his job or Hartley
would replace Crowell. Hartley said it was the last time
he would talk to Crowell about job performance. During
the meeting Williams showed Crowell 10 to 15 writeups
going back to 1974. Williams told Crowell, "I haven't
seen this much confetti in a man's folder in so many
years." Crowell again denied he was talking too much
and showed Williams a card indicating that Crowell had
pulled approximately 480 trucks.
Several days later the name of Crowell and other
members of C Crew were called out on the public ad-
dress system for outstanding performamce.
On November 17 Hartley wrote up Crowell because
Crowell had shouted at another employee to put her
safety glasses on. Hartley told Crowell to let Foreman
Burns or Hartley do the correction of other employees.
Hartley also told Crowell to concentrate on his own job
rather than talking so much. If he kept his job up Hart-
ley would not be getting complaints from the succeeding
crew.
On November 20 Hartley received a memo from Fore-
man Leon Gibson whose crew at times followed C
Crew. Gibson suggested that Hartley take a close look at
truck moving on his shift, that a number of trucks were
being left over, particularly from bays 11 through 17.
During November Crowell was responsible for bays 10
through
18, the "Back Bays." Foreman Leo Church,
whose crew also followed C Crew on occasion also
complained about Crowell's performamce.
Hartley initiated his own check of Crowell's perform-
ance as early as November 16. On that date Hartley
noted that Crowell had been left 6 trucks by the previ-
ous crew and left 26 trucks for the crew that followed
him. On November 17 there were 10 trucks at the start
of the shift and 14 at the end. On November
18 the
figure was 10 at the beginning of the shift, and 25 at the
end. The figure for November 19 was 11 at the begin-
ning of the shift, 43 at the end. On November 20 the
figure was 15 at the beginning of the shift, 22 at the end.
On November 24 the figure was 14 at the beginning of
the shift, 30 at the end. Hartley testified that 15-20
trucks left over for the next shift in a particular area was
a reasonable number, but anything over that would be
excessive.
Crowell was absent on November 25 and 26. During
Crowell's absence his job was performed by Kim James.
Hartley noted that Kim James was keeping the job up
better, leaving less trucks at the end of the shift.
On the morning of November 27 Hartley recommend-
ed to William Rogers, the area supervisor in the fabrica-
tion department, that Crowell be discharged for poor
performance. Rogers agreed and took the matter to
Robert Kirkendall, the personnel manager. Kirkendall
402
PPG INDUSTRIES, INC.
and Rogers reviewed Crowell's personnel record and
discussed the various reprimands Crowell had received
during his period of employment with Respondent. Kir-
kendall told Rogers that Kirkendall would review the
recommendation with Richard Cameron, the manager of
employee relations, and also talk with legal counsel. Kir-
kendall did review the matter with Cameron, who spoke
with Respondent's counsel concerning the discharge. At
or about 3 p.m. Kirkendall instructed Rogers to bring
Crowell to the personnel office.
In the personnel office Rogers reviewed Crowell's per-
sonnel file, essentially for the year
1979, amd told
Crowell that he was being discharged for poor perform-
ance. Crowell said, "Well, Harold Burns here lately has
been telling me that I have been doing a pretty good job;
in fact, he told Medford Shoaf and myself that we had
been doing a pretty good job." Rogers told Crowell that
as far as the record showed Crowell had been talked to
on numerous occasions about his poor job performance
and the Company had no recourse except to terminate
him. Crowell said, "I will be back."
Harold Burns, who became Crowell's immediate su-
pervisor in August, testified that he had, in fact, compli-
mented Crowell on several occasions. Burns had taken a
course in "Performance Management" and undertook to
improve Crowell's performance by the technique of
"positive reinforcement." This technique required Burns
to "brag about" anything good Crowell did in the hope
that Crowell would then be influenced to do an even
better job. 5 Burns had words of praise for Crowell on at
least two occasions in September and the first part of
October. However, in October Burns informed Hartley
that Burns was giving up on Crowell because Burns
could not improve Crowell's performance. Burns issued
no disciplinary writeups to Crowell and did not inform
Crowell that Burns had given up trying to improve
Crowell's work performance. Burns was not consulted
by Respondent's officials before Crowell's termination.
Several employees on Crowell's crew testified that
they complained frequently to their supervisors about
Crowell. He did not bring them enough yarn when they
needed it and did not maintain an adequate supply of
empty pin trucks to "doff" their frames. Lynn Hendley
complained about Crowell four or five times a week
when he worked as a truck puller in the Back Bay area.
Dorothy Bailey complained about Crowell just about
every day. Hendley and Bailey also complained, to a
lesser extent, about Medford Shoaf, another truck puller,
who was employed by Respondent at the time of the
hearing. Thomas Terry, an inspector packer, also com-
plained about Crowell in 1978 and for the period in 1979
when Terry was assigned to the area served by Crowell.
Crowell and the other truck pullers rotated on a
monthly basis from the Back Bay to the Front Bay areas.
The Back Bay area is the most difficult area for the
truck pullers to serve. Complaints by Hendley and
Bailey that Crowell was not keeping up his job occurred
5 On December 21, about a week following the filing of a charge with
the Board relating to Crowell's discharge, Burns prepared a memo to the
effect that he had attempted to improve Crowell's performance by en-
couraging him whenever possible, that the atlempl was unsuccessful. and
that it was discontinued by Burns on October I
while Crowell was serving this area. Crowell worked in
the Back Bay during the last month of his employment.
He conceded that he had difficulty maintaining the
proper number of empty and full pin trucks for the pro-
duction and processing employees during this period. He
testified that his poor performance was due to the faulty
condition of towmotor 9 and the excessive amount of
overtime in the Back Bay area during the last 2 weeks of
his employment. Overtime for the production employees
resulted in more yarn coming off the frames. The full pin
trucks would pile up in the aisles, placing an additional
burden on the truck pullers. Crowell testified that he was
never given assistance when he asked for it. On one oc-
casion he told Hartley it was impossible for Crowell to
keep up the job with the amount of yarn coming off the
frames. Hartley grinned and walked off.
B. The Discharge of John Jones
Jones began working for Respondent on April 30,
1974, and was discharged on September 24. At the time
of his termination he was a foreman in the forming de-
partment, C Crew, under the immediate supervision of
Don Bailey, the area supervisor, and Norman Bell, the
department superintendent. At all times material herein
Jones was a supervisor within the meaning of the Act.
Sometime in the spring of 1979 Robert Dickerson, pro-
duction superintendent, and Richard Cameron, employee
relations manager, both of whom were new in their jobs,
initiated a series of meetings with the foremen of the sev-
eral crews for the purpose of improving managerial rela-
tionships and employee morale. The Union's organiza-
tional campaign at the Lexington plant was part of the
program and the schedule.
Two meetings were held with the foremen of C Crew:
the first on June 13 and the second on July 12. The first
meeting for C Crew was held at a private dinner club in
Lexington, the Dutch Club. Present at this meeting were
Dickerson, who conducted the meeting, Kirkendall, and
II or 12 crew foremen and area foremen from the three
departments, including Jones. Dickerson led off by in-
forming the foremen that the purpose of the meeting was
to improve supervisor-employee morale. He asked the
foremen their views as to the top 10 problems in the
plant. James Saunders, the performance manager, record-
ed each item on an easel as they were offered by the var-
ious foremen. Next, the foremen were asked what they
needed from management to improve their morale and
the morale of the employees. The foremen were then
asked what they thought they could do to influence
morale in their areas. Finally, a straw vote of the fore-
men was taken to determine how many employees were
for the Union, undecided, or for the Company. During
the course of the meeting the foremen were asked to
select five employees whom the foremen felt could talk
to new employees or employees who were undecided, to
talk to them by any legal means possible, and to make
sure they understood the Company's position. Dickerson
suggested that the foremen attempt to turn the employ-
ees around in their thinking, to point out all the Compa-
ny's benefits, the evils of the Union, the fact that the em-
ployees could be assessed for strikes beyond their own
403
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
area. If the foremen could turn 20 employees around in
each crew, that would swing a new election in the Com-
pany's favor.
The second meeting was held at the plant. Cameron,
but not Kirkendall, was present at this meeting. Also
present were the C Crew foremen and area foremen, in-
cluding Jones. Dickerson and Saunders discussed the
problems that the foremen from all crews had offered for
management consideration
during the first meetings.
Saunders had prepared a list of 15 items, work problems,
which he projected on a view graph. Dickerson and
Saunders reported to the foremen the actions they had
taken with respect to these problems. Dickerson and
Saunders then went around the room asking each fore-
man to feed back the type of information they had re-
ceived from the employees whom they had contacted.
Another straw vote was then taken. The straw vote
showed that since the June meeting with C Crew the
Union appeared to have lost some ground in favor of the
undecided category.
Seven foremen reported on their conversations with
employees with respect to the Union. Several reported
progress in influencing employees. Ken Lowder stated
he had talked to a few people and that there was no way
to sway the hard-core union sympathizers. Four fore-
men, Lindsay Owens, Martha Scott, Tony Smith, and
Jones did not report that they had talked to their em-
ployees about the Union. Owens and Scott are still em-
ployed as supervisors by Respondent.
Upon examination by counsel for the Charging Party,
Jones testified, contrary to the testimony of Dickerson
and other witnesses for Respondent, that at one of the
meetings the discussion centered on older employees
who were bringing peer pressure in signing up new em-
ployees. Management felt that the former were influenc-
ing employees that could be swayed either way. Dicker-
son told the foremen to keep the older employees in
their immediate work area as much as possible and not to
let them overstay their breaks. If they overstayed their
breaks, the foremen were to write them up, the writeup
to be a written reprimand, which would be put in their
personnel files.
I do not credit Jones' testimony that Dickerson, in
effect, instructed the foremen, including Jones, to restrict
the union activity of employees under their supervision
and, if necessary, discipline employees because of such
activity. Jones was an unimpressive witness. His memory
was vague on dates and he recalled having dinner at the
Dutch Club only during cross-examination. His testimo-
ny that the Dutch Club dinner was merely a social gath-
ering for supervisors is not believable. There is other evi-
dence in the record casting serious doubt as to his credi-
bility. Particularly damaging is his testimony at the hear-
ing before Administrative Law Judge Brandon that he
had not had conversations about the Union with employ-
ee Carrey Gosnell. Administrative Law Judge Brandon
discredited that testimony. In the instant case Jones testi-
fied that his response to questions in the former proceed-
ing as to such conversations amounted to "splitting
hairs" and that he had responded as he did because he
wanted to protect his job. In fact, Jones admitted that he
had cautioned Gosnell with respect to Gosnell's union
activity, contrary to Jones' testimony before Administra-
tive Law Judge Brandon. Jones' motive, the protection
of his job, which caused him to falsify his testimony
before Administrative Law Judge Brandon, exists equal-
ly, if not more so, in the instant case. In such circum-
stances I cannot credit his uncorroborated testimony
denied by other credible witnesses.
In September, about a week prior to Jones' termina-
tion, Jones was called to Bailey's office. Bailey said,
"John, sit down. I need to talk to you. Mr. Dickerson is
very unhappy with you. It seems that you have not
given a performance that has pleased him at all and I
suggest that you get it on the ball. Have you got any
problems that you want to discuss with me?" Jones said,
"No." There was some further conversation during
which Jones was told that he was being denied a 5-per-
cent cost-of-living raise at the request of Mr. Dickerson.
On September 24 at or about 11 a.m. Jones was told to
report to the personnel office. Dickerson and Cameron
were present. Dickerson told Jones that he was being
terminated for poor performance as a supervisor. Dicker-
son pointed out that Jones had missed 8 days during the
year and that Jones had not called in prior to the start of
the shift on two occasions. Dickerson said that Jones had
shown an inability or unwillingness to get along with his
peer supervisors and superiors. Jones explained that he
had not reported he would be off on one shift because he
was under heavy medication at the time and could not
be awakened. Jones also argued that his crew was on top
or close to the top most of the time and he had computer
reports by management recognizing that type of per-
formance. Dickerson and Cameron replied that those re-
ports were in recognition of the employees' rather than
the supervisors' performance and did not necessarily in-
dicate that Jones was doing a good job. Jones was again
told that he was being terminated and he would be
granted a month's severance pay. According to Dicker-
son, the interview lasted 35 to 45 minutes.
Jones testified, contrary to Dickerson, that the meeting
was brief, that he did not ask for and was not given a
reason for his discharge. Dickerson merely asked if Jones
was aware of why Jones had been called to the person-
nel office. Jones said something to the effect that he was
reasonably sure. Dickerson then said, "Okay, we will get
right to the point. You have got to either follow the
game plan or get off the team." Jones replied, "A man's
job is not a game." He was then terminated with 30
days' severance pay. I credit Dickerson.
Evidence introduced by the General Counsel shows
that Jones' rating from May 1, 1976, to October 25, 1978,
was "overall competent" with notations that he needed
more experience, but was continuing to improve. On the
latter date his rating dropped to "overall adequate," with
a notation by Bell that "John was improving until the
union organizing campaign started." On April 11 Jones
was again rated as "overall competent," with a notation
by Bell that Jones "had shown more improvement since
the past appraisal than any person I have been associated
with."
404
PPG INDUSTRIES. INC
C. The Alleged Interrogation of William M. Scarce
Scarce was first employed by Respondent at the Lex-
ington plant in January. In August he was called to the
office of Curtis Putnam, Scarce's supervisor. Scarce testi-
fied that for the first 10 minutes they talked about job-
related matters and then the subject of the Union was
discussed. Scarce asked Putnam his thoughts about the
Union. Putnam said he could not get into details, but the
Union was no good for Scarce. According to Scarce,
Putnam then asked if Scarce had signed a union card.
Scarce said, "Yes."
According to Putnam, he asked Scarce how he liked
the job and the Company's benefits and pay. Scarce said
they were just great and he could not understand why
anybody wanted a union at that plant to begin with.
Putnam agreed. Putnam denied he had asked Scarce
whether Scarce had signed a union card.
Scarce was discharged by Respondent on November
14 and his discharge was included in the charge filed by
the Union in Case Il-CA-8815. The complaint does not
allege Scarce's discharge to be violative of the Act. Prior
to his discharge, Scarce did not mention to anyone that
Putnam had asked Scarce whether he had signed a union
card.
Scarce's testimony on cross-examination is somewhat
confusing as to the critical point whether Putnam specifi-
cally asked Scarce if he had signed a union card. Ac-
cording to Scarce, Putnam told Scarce that Putnam
could not tell Scarce to sign a card or not, that it was
"kind of your decision." Scarce also testified that, after
asking if Scarce had signed a card, Putnam said that he
could
not
ask
Scarce
"outright
whether-that
he
couldn't say I had signed one or not signed one, he
couldn't tell me that because he wasn't in a place to do
that."
Apart from the discharge of Jones and Crowell, the
above interrogation of Scarce is the only alleged incident
of conduct violative of Section 8(a)(l) in this complaint.
I am satisfied that there was some discussion of the
Union and union cards in the conversation between
Scarce and Putnam. However, after the extended hearing
before Administrative Law Judge Brandon in February
and March, Respondent's supervisors would be keenly
aware of potential unfair labor practice charges if they
questioned employees directly about their union activity,
including the signing of cards. Scarce's own testimony
suggests that Putnam realized the legal limitations on his
right to discuss the Union and the signing of cards with
Scarce.
Taking all of the evidence into consideration, I credit
Putnam over Scarce and find that Putnam did not ask
Scarce directly or "outright" if Scarce had signed a
union card.
Analysis
I. I conclude that Respondent violated Section 8(a)(1)
and (3) of the Act by discharging Arthur Lee Crowell
on November 27.
Crowell, an early and known union activist, had been
employed by Respondent for more than 5 years when he
was summarily discharged in November.
It is Respondent's position that Crowell was dis-
charged because of his poor performance, evidenced par-
ticularly by the writeups in his personnel file during 1979
and complaints about his performance by supervisors and
employees during the same period. Respondent,
of
course, has a right to discharge employees for inefficien-
cy or, indeed, for any reason other than their union and
protected concerted activity. I have considered the evi-
dence adduced
by
the Respondent
most
carefully
Crowell conceded that he had difficulty keeping up with
his job when assigned to the Back Bay areas, but blamed
his work problems on poor equipment, the excessive
amount of overtime for the production employees, and
his supervisor's failure to provide needed assistance. I am
not persuaded that Crowell's explanation totally exoner-
ates him from the charge of poor performance. But I am
also not convinced that Crowell's poor performance
record, dating from the beginning of the Union's organi-
zational campaign, was the motivating reason for his dis-
charge.
Crowell was not the only poor performing truck
puller working under Burns' supervision on C Crew.
Bailey and Hendley, who complained about Crowell.
also complained about Medford Shoaf at least once or
twice a week. Shoaf was still employed at the time of the
hearing and, so far as the record shows, no discipline
was meted out to him as a result of recurring complaints.
Burns
himself admitted
that
other employees
who
worked under his supervision had poor performance
records. Indeed, despite Crowell's record of poor per-
formance, which Respondent contends is "damning,"
Rogers, Crowell's area supervisor and the official who
discharged Crowell, was not aware that Crowell was a
below-average employee until Hartley provided that in-
formation on the very day of Crowell's discharge.
Nor is the record of Crowell's performance entirely
negative. Warned in May that he was not keeping up his
job, he was praised a few days later over the public ad-
dress system for superior performance. From August to
October he was complimented by Burns on several occa-
sions. Accepting Burns' explanation that he was only
praising Crowell to improve the performance of a poor
performer, Burns' attempt to rehabilitate Crowell sug-
gests that Crowell, a worker good enough to save in
September, was not worth saving in October and had to
be discharged in November. Burns testified that he in-
formed Hartley during the first part of October that
Burns had given up on Crowell. But neither Burns nor
Hartley warned Crowell that he was on the razor's edge.
Burns never issued a disciplinary writeup to Crowell.
Rather, Burns left Crowell with the impression that
Burns thought Crowell was doing a pretty good job.
Burns was not consulted by Hartley in recommending
Crowell's discharge. Nor was Burns consulted by Re-
spondent's higher officials when the decision was made
within hours of Hartley's recommendation to discharge
Crowell forthwith.
No specific incident triggered Crowell's discharge on
November 27. Hartley decided to recommend Crowell's
discharge at 9 a.m. Rogers agreed almost immediately.
By 3 p.m. the recommendation was accepted by Kirken-
405
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
dall and Cameron, after consultation with counsel. Al-
though Crowell was a veteran with more than 5 years of
employment at the Lexington plant in various jobs, he
was called to the personnel office and summarily dis-
charged because of poor performance. The exit interview
was terse and perfunctory. No other job was offered
him.
I realize that Crowell was not the only known union
activist at the Lexington plant. Respondent was aware
that at least 400 employees were on the Union's in-plant
organizing committee. Many employees wore union arm-
bands and insignia and openly engaged in handbilling
before the plant gates. However, in October Crowell en-
gaged in a particular form of union activity that placed
him in a separate, if not unique, category of union sup-
porters. He alone had the effrontery or courage, depend-
ing on the point of view, to sign his name to a handbill
publicly challenging Respondent's top management in
their dispute with the Union. Crowell boasted that he
had appeared on TV stations in Pittsburgh, the location
of Respondent's main office, and that millions of TV
viewers had been informed that Respondent was acting
like the J.P. Stevens Company and was treating its Lex-
ington employees unfairly. Whether or not Crowell was
successful in attracting the attention of Respondent's
"big shots" in Pittsburgh, as he claimed, he certainly at-
tracted the attention of Respondent's top officials in Lex-
ington.
I conclude that Respondent's decision to discharge
Crowell followed, and was occasioned by, the distribu-
tion of the October handbill, which he signed. While his
performance record may have been a factor in that deci-
sion, I find that he would not have been discharged but
for his conduct with respect to that handbill, a union and
protected concerted activity. Cf. Wright Line, a Division
of Wright Line, Inc., 251 NLRB 1083 (1980).
11. I conclude that Respondent did not violate Section
8(a)(l) of the Act by discharging Supervisor John Jones.
The General Counsel argues that Dickerson's instruc-
tions to the foremen of C Crew, including Jones, to talk
to new or undecided employees and attempt to influence
them for the Company by pointing out the Company's
benefits and the disadvantages of a unionized
plant
amounted to an order to engage in unfair labor practices.
I do not agree. Employers have a right under the consti-
tution and Section 8(c) of the Act to express "their
views, argument, or opinion" with respect to unions so
long as such expression contains "no threat of reprisal or
force or promise of benefit." Within the limitation of
noncoercive speech an employer may lawfully communi-
cate his views about unionism or his specific views about
a particular union. N.L.R.B. v. Gissel Packing Co., Inc.,
395 U.S. 575, 618 (1969). Dickerson directed the C Crew
foremen to talk to employees under their supervision by
"any legal means possible" and to make sure they under-
stood the Company's position. Nothing in the credited
testimony suggests that the foremen were told to make
promises of benefit or threats, or to unlawfully interro-
gate employees concerning their union activities. As
early as March 1978, Respondent's supervisors were in-
formed of their legal right to express the Company's
views about the Union in a memorandum entitled "Legal
Law in Brief." The memorandum encouraged supervi-
sors to express their own views regarding unions, to dis-
cuss company benefits, and to point out the disadvan-
tages of a unionized plant. Supervisors were also warned
not to engage in threats, spying on union meetings, inter-
rogating employees about union matters, and discriminat-
ing against employees because of their union activity.
Dickerson's request of the foremen of C Crew to influ-
ence employees for the Company and against the Union
goes no further than the March 1978 memorandum, in
evidence as Respondent's Exhibit 1. The cases cited by
the General Counsel are not in point. In Russell Stover
Candies, Inc., 223 NLRB 592 (1976), a supervisor was
discharged because he refused to spy on employees'
union activities. In Miami Coca Cola Bottling Company
d/b/a Key West Coca Cola Bottling Co., 140 NLRB 1359
(1963), a supervisor was discharged because he refused
to discharge union adherents. No such instructions were
given by Dickerson to supervisors, including Jones, in
this case.
In view of the foregoing I find it unnecessary to
decide whether Jones was discharged because of his
poor performance as a supervisor, as alleged by Re-
spondent, or because he was neutral toward the Union
and refused to talk to employees under his supervision
on behalf of the Company and against the Union, as al-
leged by the General Counsel. I reserved judgment on
Respondent's motion at the hearing to dismiss this allega-
tion of the complaint. The motion is granted.
III. In view of my finding above, crediting Putnam
over Scarce, I conclude that Respondent did not unlaw-
fully interrogate Scarce in August in violation of Section
8(a)(l) of the Act.
The unfair labor practices found above are unfair labor
practices within the meaning of Section 2(6) and (7) of
the Act.
Upon the basis of the foregoing findings of fact, con-
clusions of law, and the entire record, and pursuant to
Section 10(c) of the Act, I hereby issue the following
recommended:
ORDERf
The Respondent,
PPG Industries,
Inc., Lexington
Plant, Fiber Glass Division, Lexington, North Carolina,
its officers, agents, successors, and assigns, shall:
1. Cease and desist from:
(a) Discharging or otherwise discriminating against
employees to discourage union activity.
(b) In any like or related manner interfering with, re-
straining, or coercing employees in the exercise of the
rights guaranteed them in Section 7 of the Act.
2. Take the following affirmative action necessary to
effectuate the policies of the Act:
(a) Offer Arthur Lee Crowell immediate and full rein-
statement to his former position, if available, or, if that
I In the event no exceptions are filed as provided by Sec 102.46 of the
Rules and Regulations of the National Labor Relations Board, the find-
ings, conclusions, and recommended Order herein shall, as provided in
Sec. 102.48 of the Rules and Regulations, be adopted by the Board and
become its findings, conclusions. and Order, and all objections thereto
shall be deemed waived for all purposes.
406
I'PG INDUSTRIES, INC.
position no longer exists, to a substantially equivalent po-
sition, with the wage rate he enjoyed at the time of his
discharge, plus any increases, without prejudice to his se-
niority and other rights and privileges, and make him
whole for all losses suffered by him as a result of the dis-
crimination against him in the manner set forth by the
Board in F. W
Woolworth Company, 90 NLRB 289
(1950); with interest as prescribed in Florida Steel Corpo-
ration, 231 NLRB 651 (1977); see, generally, Isis Plumh-
ing & Heating Co., 138 NLRB 716 (1962).
(b) Post at its plant in Lexington, North Carolina,
copies of the attached
notice marked "Appendix." 7
Copies of said notice, on forms provided by the Regional
Director for Region 11 , after being duly signed by its
representative, shall be posted by Respondent immediate-
ly upon receipt thereof, and be maintained by it for 60
consecutive days thereafter, in conspicuous places, in-
cluding all places where notices to employees are cus-
tomarily posted. Reasonable steps shall be taken by Re-
spondent to insure that said notices are not altered, de-
faced, or covered by any other material.
(c) Notify the Regional Director for Region 11, in
writing, within 20 days from the date of this Order, what
steps Respondent has taken to comply herewith.
IT IS FURTHER ORDERF)
that the complaint be dis-
missed insofar as it alleges that Respondent violated Sec-
tion 8(a)(1) of the Act by discharging Supervisor John
I In the event that this Order is enforced by a Judgment of a United
States Court of Appeals, the suords in the notice reading "Posted by
Order of the National L abor Relations Board" shall read "Posted Pursnu-
ant to a Judgment of the United States Court of Appeals Enforcing an
Order of the National Labor Relations Hoard."
Jones and by unlawfully interrogating employee William
M. Scarce.
APPENDIX
NoTicE
To EMPI OYEES
Pos-TrED BY ORDER OF THE
NATIONAI LABOR RELATIONS BOARD
An Agency of the United States Government
WF WI.Lt
NOT discharge or otherwise discrimi-
nate against our employees to discourage their
union activity.
WE wit .
NOT in any like or related manner in-
terfere with, restrain, or coerce our employees in
the exercise of the rights guaranteed them in Sec-
tion 7 of the Act.
WE wit.I. offer Arthur Lee Crowell immediate
and full reinstatement to his former position, if
available, or, if that position no longer exists, to a
substantially equivalent position, with the wage rate
he enjoyed at the time of his discharge, plus any in-
crease, without prejudice to his seniority and other
rights and privileges, and make him whole for all
losses suffered by him as a result of our discrimina-
tion against him, with interest.
PPG
INDUSTRIES,
INC.,
LEXINGTON
PLtANT, FIBER GLASS DIVISION.
407