260 NLRB 11
United Parcel Service, Inc.
UNITED PARCEL SERVICE. INC
United Parcel Service, Inc. and Cayle E. Bozarth.
Case 9-CA-15255
February 8, 1982
DECISION AND ORDER
BY MEMBERS JENKINS, ZIMMERMAN, AND
HUNTER
On July 24, 1981, Administrative Law Judge
Robert T. Wallace issued the attached Decision in
this proceeding. Thereafter, the Charging Party
filed exceptions, and Respondent filed an answer-
ing brief.
Pursuant to the provisions of Section 3(b) of the
National Labor Relations Act, as amended, the Na-
tional Labor Relations Board has delegated its au-
thority in this proceeding to a three-member panel.
The Board has considered the record and the at-
tached Decision in light of the exceptions and brief
and has decided to affirm the rulings, findings,'
and conclusions of the Administrative Law Judge
and to adopt his recommended Order.2
ORDER
Pursuant to Section 10(c) of the National Labor
Relations Act, as amended, the National Labor Re-
lations Board adopts as its Order the recommended
Order of
the Administrative
Lavw
Judge and
hereby orders that the complaint be, and it hereby
is, dismissed in its entirety.
I The Charging Party has excepted to certain credibility findings made
by the Administrative Law Judge. It is the Board'% established policy not
to overrule an administrative
law judge's resolutions with respect to
credihility unless the clear preponderance of all of the relevant evidence
convinces us that the resolutions are incorrect. Standard Dry
RullH Prod-
ucts. Inc., 91 NLRB 544 (1950). enfd
188 F2d 362 (3d Cir
1951) We,
have carefully examined the record and find no basis for recersing his
findings
2 In adopting the Adminlstratlse L.3a Judge's conclusion that deferral
to the decision of the Teamsters/Management arbitration panel concern-
ing Bozarth's discharge is not warranted. Member Jenkins, for the rea-
sons set forth in his dissenting opinion in Terminal Iransport Company.
Inc.. 185 NLRB R 72 (1970), would find that the lack of a neutral member
on the panel constitutes an independent
reason surficiell in itself Io
render deferral inappropriate in this case
Member Hunter Finds it unnecessary In this case to pass on the Board's
decision in Filmurtion .4ssiCteis, Inc., 227 NLRB 1721 (1977),
since he
agrees with his colleagues that, in any event. the complaint herein should
be dismissed on the merits
DECISION
SIAITEME
NI OF iHI: CASE
ROBERT T. WA.I.AC,
Administrative
Law Judge:
Upon a charge and an amended charge filed by Gayle E.
Bozarth on April 28 and June 9, 1980, respectively, a
complaint was issued on June 11, 1980, against United
Parcel Service. Inc. (herein called Respondent or UPS),
alleging that it discharged Bozarth for engaging in con-
certed activities in furtherance of collective bargaining
260 NLRB No. 7
and other mutual aid and protection and to discourage
membership in the International Brotherhood of Team-
sters, Chauffeurs, Warehousemen and Helpers of Amer-
ica, Local 957 (herein called the Union), in violation of
Section 8(a)(1) and (3) of the Act, and for filing unfair
labor practice charges with the Board in Cases 9-CA-
14065-1, 9-CA-14578. and 9-CA-14928, in violation of
Section 8(a)(4) of the Act.
UPS filed an answer denying the allegations of unlaw-
ful conduct and raising, as an affirmative defense under
the deferral doctrine set forth in Spielberg Manufacturing
Company,
112
NLRB
1080
(1955),
a
statewide
Teamsters/Management
arbitration
panel's determina-
tion, on April 14, 1980, upholding Bozarth's discharge. I
find the Spielberg doctrine inapplicable here because the
complaint includes an allegation of violation of Section
8(a)(4). Filmation A.4ssociates, 227 NLRB 1721 (1977).
Pursuant to notice, this case was heard at Dayton,
Ohio, on February 4, 5, and 10, 1981. Briefs were re-
ceived from the General Counsel, UPS, and the Charg-
ing Party, and they have been carefully considered.
Upon the entire record in this case, and from my ob-
servation of the witnesses, I make the following:
FINDINGS OF FACT
I. THE BUSINtSS
F01
THE RFSPONDI).N
UPS is an Ohio corporation with an office and place
of business located at Dayton, Ohio, where it is engaged
in the transportation and distribution of parcels. During
the year preceding issuance of the complaint herein, it
performed
interstate
freight
transportation
services
valued in excess of $50,000. During the same period it
received gross revenues in excess of $500,000, as a link in
the interstate movement of freight. It is conceded, and I
find, that UPS is engaged in commerce within the mean-
ing of Section 2(2), (6). and (7) of the Act.
II. THE IABOR ORGANIZA'TION INVOI
.VII)
Teamsters Local 957, affiliated with the International
Brotherhood of Teamsters, Chauffeurs, Warehousemen
and Helpers of America (the Union) is, and has been at
all times material herein, a labor organization within the
meaning of Section 2(5) of the Act.
ll. Al IEG(ElD UNFAIR I ABOR PRACTICES
On March 20, 1980, Bozarth was discharged by UPS
purportedly
for
assaulting
his immediate
supervisor
(Stratton) at a restaurant (Frisch's) in or near Dayton.
He denies committing any assault and claims that the
sole motivation for the discharge was UPS's desire to get
rid of him because of his militancy in pursuing his rights
as a member of the Union, including filing unfair labor
practice charges.
A Incident at Frisch s
There are only three witnesses to the alleged incident
at Frisch's Restaurant:
Bozarth, Pugh, and Stratton.
T heir ',ersions
are ais fiollows:
11
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
Bozarth claims he entered the restaurant at approxi-
mately 9:10 a.m. on February 29, 1980. It was nearly
empty. He had been on sick leave from UPS since Janu-
ary 30 due to work-related back injury. He had arranged
to meet a Board investigator there at 9:30 a.m. He sat
down, ordered coffee, and began to read a newspaper.
Looking up, he was surprised to see Stratton and another
UPS driver (Pugh) seated off to his side one or two
booths away.' He then "exercised freedom of speech"
and called out to Pugh that "Stratton was a liar and
. . .
you couldn't believe anything he said." Neither Pugh
nor Stratton replied. About 5 or 10 minutes later they
got up, passed his table, and headed for the cashier.
Pugh left the restaurant. Stratton returned to leave a tip
and on his way out he said: "When you get back to
work, I am going to get you, you turkey." When Bo-
zarth looked up Stratton was walking through the exit.2
He followed Stratton outside and asked what he meant
by the statement. Stratton said: "You know what I mean
.I'm going to get you when you get back." Bozarth
then accused Stratton of lying about him in performance
reports and invited Stratton to tell the investigator how
he "had me." To which Stratton replied: "I've got you.
That's why you're angry with me...." Stratton then
asked "if I was threatening to beat him up," and Bozarth
replied: "No, I'm going to get you through the Board."
Again Stratton stated: "I've got you." Bozarth ended the
conversation by saying: "and the hell with you
. . .
you're nothing but a liar anyway." Bozarth claims he did
not verbally abuse, threaten, or hit Stratton. The investi-
gator arrived 5 minutes later. He took Bozarth's affidavit
in regard to a charge (Case 9-CA-14928) filed 8 days
earlier alleging that UPS, through Stratton, was harass-
ing him for union activities and for filing other charges
with the Board. The affidavit contains no references to
the incident which had just occurred. 3
Stratton states that he had been in Frisch's Restaurant
since 8 a.m. having an informal "talk, listen, and action"
meeting with driver Pugh. He had held similar meetings
there with other drivers in the past. He noticed Bozarth
enter the restaurant and on approaching a nearby booth
the latter called out: "Hey, Jimmy, he ain't nothing but a
liar, don't listen to what he has to say." He sat down and
repeated the same comment. Shortly after 9 a.m. Pugh
and Stratton got up to leave. Stratton is not aware of
any comment from Bozarth as they passed his booth. As
Stratton paid the check Pugh left to drive to the UPS
building. Without returning to his table, Stratton went
out to the parking lot. As he opened his car door, Bo-
' In an affidavit given in connection with this case and signed on May
12, 1980. Bozarth stated: "When I walked in I noted UPS supervisor
Chuck Stratton sitting in a booth with UPS driver Jimmy Pugh."
2 In the affidavit signed May 12, Bozarth does not mention Stratton
returning to leave a tip. Instead, he stated: "Within five minutes Pugh
and Stratton got up to leave. I was reading my newspaper when Stratton
walked by me and said. 'Bozarth, I'm going to get you when you get
back to work.' I then looked up at Stratton who was at the door of the
restaurant."
3 When asked on cross-examination whether he told the agent about
the incident, Bozarth
answered, "I believe I did. I can't remember. I'm
pretty sure I did . . . if I remember correctly, I mentioned the incident
to him." He explained the absence of any reference to the matter in the
affidavit by stating that the investigator "didn't think it would matter or
pertain to the affidavit that he was taking."
zarth came outside and hollered at him: "Hey turkey, the
man from . . . the labor relations board [is] coming over
here to talk to me, how about sticking around and hear-
ing what he has to say." Stratton replied that he was not
interested and started to enter his car. Bozarth came up
and pushed him back against the car with his shoulder,
then kicked him in the shin, and put a lighted cigarette
up to his eyes and said: "I'm going to burn your . . .
mother fucking eyes out for lying on me." Stratton told
Bozarth to get away or he would call the police, but the
latter again threatened to burn Stratton's eyes out and
called him more obscene names. Stratton said, "I mean
it, I'm going to . . . call them if you don't get away
from me." Stratton started the car but not before Bo-
zarth shoved the door against his legs. He arrived at the
UPS building at or about 9:20 a.m. and immediately told
supervisors (Byrd and James) about the incident. On
their advice he took the rest of the day off, after filing a
report with the police. The latter circumstance is con-
firmed by a copy of a warning letter sent to Bozarth by
the county's prosecuting attorney. Stratton denies having
said he was going to "get" Bozarth either in the restau-
rant or in the parking lot.
Pugh testified under subpena that his meeting with
Stratton in the restaurant ended about 9 a.m. On leaving,
he and Stratton passed Bozarth's booth and the latter
said: "How many lies did he tell on Jimmy?" Pugh re-
sponded, jokingly, "Not more than two or three," and
Bozarth said, "Sleazy Fucker." Pugh followed Stratton
to the cashier, but did not wait with Stratton. Pugh left
the restaurant immediately, drove to the UPS building,
and clocked in at 9:15 a.m. When Stratton arrived, he
was upset and nervous. He told Pugh that Bozarth had
just threatened his life and had slammed the car door on
his leg. He asked if Pugh would be willing to sign a
statement. Pugh declined saying that he did not want to
"tell anything against a union brother."
Center Manager Byrd and Division Manager James
saw Stratton at the UPS facility just after the incident.
Both stated that Stratton appeared to be visibly shaken,
and had a red perforated bruise on his left shin. His de-
scription of the incident at that time was virtually identi-
cal to his testimony in this proceeding. James sent Strat-
ton home for the day as "he was in no condition to keep
working." Later in the day, James sent a letter to Bo-
zarth advising him of a disciplinary hearing on the inci-
dent set for March 17, the date Bozarth was expected to
return to work, as per a letter from his doctor dated Jan-
uary 31. He did not appear on March 17, allegedly be-
cause he had not received a release for work from his
doctor. James rescheduled the hearing for March 20, and
notified Bozarth by telegram dated March 17. Again Bo-
zarth did not appear, nor did he attempt to communicate
with James. Later that day, James advised Bozarth by
telegram that his employment was terminated "because
of your assault on supervisor Stratton."
Five persons employed by UPS at the Dayton facility
testified that they did not trust Stratton and that he had a
reputation as a liar. Of those, Howard goes further and
states that Stratton, while riding with him on May 13,
1980, said he was going "to get my job the same way he
12
UNITED PARCEL SERVICE, INC
got Gayle Bozarth's." Howard asked him if that meant
lying, and Bozarth smiled and said: "that's how I got Bo-
zarth and if that's what it takes I'll get you." 4
I credit Stratton. Bozarth, who is far more imposing
physically than Stratton, appears deliberately to have
chosen a booth near the one occupied by Pugh and
Stratton. By his own admission he intruded upon them
by calling Stratton a liar; and on leaving the restaurant
he called him a "Sleazy Fucker." Bozarth's claim that
Stratton said: "I'm going to get you" on returning to
leave a tip is at variance with his earlier affidavit where-
in Stratton is alleged to have made that statement
promptly upon leaving his booth and at a time when a
potential witness (Pugh) was nearby. Stratton's testimony
that he was verbally and physically assaulted by Bozarth
outside the restaurant is corroborated: (1) by his timely
and consistent report of the incident to his supervisors
and to the police; (2) by omission of any reference to the
incident in an affidavit given by Bozarth to a Board in-
vestigator just after it occurred;5 and (3) by Bozarth's
failure to appear at the UPS facility (even if he was
unable to report to work for medical reasons) for the
scheduled disciplinary hearing on the incident. I place no
credence at all in witness Howard's asserted post dis-
charge statement by Stratton regarding Bozarth; and this
determination is based upon my observation of his de-
meanor, his obvious animus toward Stratton, and my
analysis of the circumstances above relating to the inci-
dent at Frisch's.
I am aware that UPS has been found to have engaged
in unfair labor practices in the recent past,6 particularly
in a case7 wherein a driver operating out of its facility at
Owensboro, Kentucky, was found to have been unlaw-
fully discharged for protected activities, including par-
ticipating in an organization (UPSurge) critical of both
UPS and the Union in matters pertaining to drivers'
wages, hours, and working conditions. For that reason,
in making the credibility determinations above, I have
considered, and have evaluated as insubstantial, other
evidence which allegedly establishes that Stratton's testi-
mony "is sheer fabrication" and part of an elaborate con-
spiracy to conceal the real reason for Bozarth's dis-
charge, to wit: UPS's desire to "get him" for his involve-
ment in protected activities. A brief recital and comment
on that other evidence follows.
4 This conversation assertedly took place during an eventful day in
which. among other things, Stratton (who is white) accused Howard
(who is black) of spitting on him. Howard did not deny that possibility.
Instead, he states that he had a sore throat and had been spitting all day,
sometimes into the wind; and, in any event, Howard claims that Bozarth
had repeatedly called him "boy," "trigger," and "lightening." On hearing
their respective versions, Center Manager Byrd (who is black) advised
them to stop the "pissing match" and do the job. No disciplinary action
was taken.
5 I find it incredible that a Board agent investigating a charge alleging
harassment of Bozarth by UPS, filed 8 days before the incident at
Frisch's, would make the statement (see fn. 3) attributed to him by Bo-
zarth.
6 See, for example. United Parcel Service, 247 NLRB 861 (1980); United
Parcel Service, 241 NLRB 1015 (1979), enforcement denied 629 F2d 173
(D.C. Cir 1980)
7 United Parcel Service, 252 NLRB 1015 (1980)
B. Bozarh 's Background
Bozarth has worked at UPS's Dayton facility as a
driver since May 1971. He became involved with UP-
Surge in 1975 upon attending a meeting of that organiza-
tion in Cleveland. Thereafter, he attended meetings in In-
dianapolis and Cincinnati, held meetings in his home, cir-
culated and wrote articles for the organization's publica-
tion, and urged drivers to join UPSurge. He does not
know how many of the 90 drivers at Dayton are mem-
bers, but about 25 subscribe to the paper. In 1979 he ran
unsuccessfully for the position of union steward. In addi-
tion, he has assisted other drivers in filing grievances, but
his principal activity in that area has been the filing of
numerous grievances and formal charges on his own
behalf. Among the latter are:
1. A charge filed with the Ohio Civil Rights Com-
mission (OCRC) on October 4, 1976, and with the
Federal Equal Employment Opportunity Commis-
sion (EEOC) on November
29,
1976, alleging,
among other things, that on October 1, 1976, a dis-
ciplinary action (resulting in a written reprimand
and instruction to work as directed) was taken
against him by Supervisor Byrd because of race and
for filing two prior charges with OCRC. In perti-
nent part, the disciplinary action arose from an inci-
dent on September 27, 1976, when Bozarth was
absent from a daily drivers meeting. When Byrd
orally instructed him to attend, Bozarth's response
was "If I [Byrd] didn't leave him alone, he was
going to kick my ass." 8
Upon investigation, the
OCRC issued a report wherein it found no probable
cause and dismissed the charge. The EEOC con-
curred in that determination.
2. A charge filed with EEOC on January 6, 1977
(and referred by that agency to OCRC), alleging
harassment and intimidation by UPS because of race
and filing of prior charges with OCRC and EEOC.
The charge specifically referred to a disciplinary
action on December 29, 1976, resulting in a 5-day
suspension for failing to follow instructions and in-
subordination, which was later reduced to 3 days by
an appeal panel under contractual grievance proce-
dures. Byrd had initiated the action after riding
with Bozarth for 2 days. The OCRC found no evi-
dence to substantiate either allegation and dismissed
the charge.
3. A charge (Case 9-CA-14065-1) filed with the
Board on July 3, 1979, alleging in part, that on or
about July 2, 1979 (June 29, in fact), a disciplinary
action (resulting in a 2-day suspension, later reduced
to I day by an appellate grievance panel) was taken
against him because of his activities in behalf of the
Union and for purposes of harassment and coercion.
This disciplinary action related to conduct of Bo-
g On the morning of October 1, 1976, shortly after he had been disci-
plined, Bozarth, driving his privately owned yellow van, attempted three
times to force former Supervisor Rainey off the road Earlier that year,
Rainey had ridden with Bozarth for a 14-day period of on-the-joh super-
vision Bozarth denies that the incident occurred. Based upon his detailed
account and apparent candor, I credit Rainey
13
DECISIONS OF NATIONAL. I.A3()R REI.ATIONS BOARD
zarth on a "feeder run" between Dayton and In-
dianapolis. He was in the cab with Nalley (his then
supervisor) and the latter was attempting to demon-
strate ways of reducing Bozarth's driving time by
one-half hour. Bozarth viewed Nalley's very pres-
ence in the vehicle as harassment and, among other
things, voiced his displeasure by repeatedly using
the citizen's band radio to urge the "smokies" and
other drivers to "pull this turkey off the road for
speeding."9 Bozarth states that he did so only in In-
diana where he believed the police did not monitor
CB calls. Upon investigation, the Regional Director
dismissed the charge (Sub. No. I) upon a finding of
insufficient
evidence.
That
determination
was
upheld on appeal.
4. A charge (Case 9-CA-14578) filed with the
Board on November 21, 1979, alleging that, since
November 9, UPS had discriminated against him to
discourage membership in the Union by refusing to
assign him to a temporary parcel route and, instead,
assigned it to a driver of lesser seniority. After in-
terpreting
the
applicable
collective-bargaining
agreement, the Regional Director declined to issue
a complaint and dismissed the charge finding that
UPS had acted properly under the contract and that
there was no evidence that it took any action in this
matter because of his activity in filing grievances or
for any other reason proscribed by the Act. That
determination was upheld on appeal.
Bozarth could not point to any specific instance in
which he had been questioned or disciplined for filing
grievances or aiding others to do so, although he did
recall that on one occasion he had talked to Nalley about
filing a grievance and the latter replied: "I'm sure you
will. You are famous for filing grievances." Further, he
concedes encountering no difficulty in obtaining time off
from work (in October 1979) to present a petition to
Congressman Hall. Supervisor Byrd simply asked what it
was about and Bozarth replied saying: "It was a means
of getting you off my ass." The petition had "a few" sig-
natures, was highly critical both of UPS and the Union,
and asked for a congressional investigation.
C. On-the-job harassment
Stratton became supervisor of one of the four package
car sections in the Dayton Center of UPS on January 1,
1980. Sixteen drivers, including Bozarth, were employed
in that section. Of 118 package car sections in UPS's
midwest region, Stratton's section then ranked 117 in
terms of cost efficiency under norms applied generally
by the Company. He was made aware of that situation
by both Byrd and James and understood that he was ex-
pected to achieve significant improvements. During the
first week in January he analyzed the daily operating re-
ports of all drivers in his section, and established per-
formance improvement goals for each driver. In particu-
lar, he determined that Bozarth's route required a maxi-
mum of 8 hours running time, that Bozarth was exceed-
Using his watch, Bozarth had calculated that the vehicle at times had
traveled a mile in 6 seconds over the time required for a speed of 55
mph
ing that time by a daily average of 2-1/2 hours (for
which he was paid overtime), and that Bozarth was
"least best" in relation to other drivers in the section.
Accordingly, he decided to devote his initial efforts to
on-the-job supervision (OJS) of Bozarth. This com-
menced in mid-January and continued for 14 consecutive
days until Bozarth incurred an injury on January 30.
During the OJS he insisted upon strict observance of
company methods designed to assure most efficient use
of time. These range from minute details (e.g., having the
ignition key in hand when reentering the vehicle, having
COD stubs readily available in a certain pocket) to more
obvious ways of saving time (e.g., walking at a fast pace
when making deliveries, prechecking the vehicle to
insure against breakdowns). At the end of each day,
Stratton wrote out a performance report on Bozarth list-
ing good as well as bad points, and he discussed the re-
ports with Bozarth. The basic problems were inconsis-
tency (things Bozarth did right one day were performed
badly on the next), and hostile attitude ("he kept telling
me to get off his ass"). On at least two occasions Strat-
ton told Bozarth to improve his performance or "its my
job or your's, and it's not going to be mine." Bozarth's
average daily overtime was reduced to 1 hour and 40
minutes during the first 7-day period of OJS and to I
hour and 32 minutes during the second. After Bozarth's
injury Stratton rode successively with eight other driv-
ers. Most required only I day of OJS, although one
(Howard) required 3. At the end of the first quarter of
1980, costs in Stratton's section had been reduced by
$200 per day, and its ranking improved to eigth in the
region. In July, Stratton was transferred to the UPS
Center at Springfield, Ohio, as acting center manager,
and he served in that capacity until late September when
he was appointed manager of the UPS Center in Piqua,
Ohio. ' o
Bozarth did not dispute his rating as "least best."
Rather, he claimed that the 8-hour maximum running
time was unrealistic since he had been driving the route
for only 5 months compared to 4 years for his predeces-
sor. He considers the latter circumstance, together with a
number of Stratton's "nit-picking" criticisms of his per-
formance during OJS (e.g., forgetting to check his wind-
shield wipers, not polishing his shoes, not fastening his
seat belt, and occasionally not delivering a stop), and the
very length of that supervision as establishing a pattern
of harassment. I disagree. Faced with a serious produc-
tivity problem, Stratton evaluated the performance of all
drivers in his section before establishing new norms; and,
as "least best," Bozarth was logical first choice for OJS.
I view the length and quality of that supervision as indic-
ative more of Stratton's patience (he would ride with
each driver, "as long as necessary") than of any intent to
harass. Moreover, there is no showing that Stratton fo-
"' Straiton claimed that the Center at Springfield received UPS's
"Most Efficient Center" trophy for efficiencies achieved while he was
acting center manager It appears, however, that the award was given for
performance at the Springfield Center during the second quarter of 1980
and before Stratton arrived I regard that errancy as in the nature of a
"white lie" or "puffing," and not of sufficient magnitude to cast serious
doubt on his overall credibility or on his version of the incident at
Frisch's
14
UNITED PARCEL SERVICE, INC
cused his attention on Bozarth for any reason other than
to improve his performance. In that regard several co-
workers, while stating their belief that Bozarth was being
harassed, also indicate that methods evaluation and OJS
are means normally employed by UPS supervisors to in-
crease the efficiency of drivers perceived to be substan-
dard performers. None assert that their use was directed
against Bozarth because of his activism or involvement
with UPSurge.
In an effort to impeach Stratton's credibility, Bozarth
cited three occasions when, assertedly, Stratton falsely
accused him of deliberate delays: once when he said "I
walked all the way to the end of a block to make a de-
livery, when I had walked only 50 feet"; another oc-
curred when "after I missed a stop, he said I drove to
the end of the street before turning back, but the street
was a short one ending in a cul-de-sac and, in any event,
I used the first available driveway for turning around;
and the third was when "he accused me of driving 35
miles per hour over a 6-mile stretch on an Interstate
Highway." In my view the situations described in the
first two instances above involve mere differences of
opinion; and on the question of credibility involved in
the third, I credit Stratton.
An effort was made to show the existence of a con-
spiracy by UPS management against activist employees
through the testimony of Harding, a former supervisor
who had been discharged on February 28, 1980. I find
his testimony unpersuasive. In substance, he states that
between 1977 and 1980 he attended numerous monthly
meetings of supervisors, usually at the Ramada Inn in
Dayton. In addition, there were "Management by Com-
mitment" and "Team Management" meetings. He attend-
ed only one meeting of the latter type, and that was 2 or
3 years ago. Present were district, divisional, and region-
al managers, a "few" other supervisors, someone from
Detroit and someone else from Kentucky. There was a
discussion of why his center was not achieving minimum
requirements. The supervisors were asked to list the
good and bad points of drivers in their sections and were
told to work with the ones having the most bad points
by using "peer influence." Also, there was a discussion
about what could be done "to get drivers who were
problems . . . either to do the job or get rid of them."
Drivers were problems if "maybe they were outspoken
against company policy, [or] maybe we felt that they
weren't doing the job the way it should have been done,
things like that." In particular, two employees were dis-
cussed, Steve Wick and Don Crawford. Harding was
unable to recall exactly what was said. "It was either to
do their job or get them out of the company." But no
direct advice was given. He states: "Maybe you know in
the way it was presented we knew what we could do,"
and cites as an example his seeing a problem employee
on the dock. In that situation "you might overreact . .
and say: hey, you're not supposed to he on the dock . . .
and if they didn't leave . .
you would tell them they
were fired." He took notes at the meetings he attended
over the 3-year period. Notes containing "stuff
..
that
shouldn't be read by the employees" were supposed to
be locked up in a filing cabinet for security reasons. He
does not remember what was iu his notes. He states that
they "may" have contained references to harassment of
employees. At the Team Management meeting nothing
was said about employees who were assisting other em-
ployees in filing grievances. He recalls that management
sometimes referred to the latter disparagingly as "lead-
ers." There was a discussion of methods evaluation, that
is "When you go out with the drivers for three days and
see how he applies his methods according to company
policy and the way he has been instructed to per-
form." I Also he overheard a "Steve Finnery" tell Su-
pervisor Burley "that he should crack down on Steve
Wick and either get him to do the job or get rid of him."
Harding believes that Wick and Crawford are no longer
employed by UPS and that they either quit or were fired
after being "ridden with quite a lot." Bozarth was never
discussed by any member of management in his presence.
He is aware that Stratton rode with Bozarth, and once
Stratton told him that Bozarth "was either going to do it
[the job] or he was going to get rid of him." In response
to the the question: "Was it ever discussed in your pres-
ence in the last 12 months by members of management
that there were certain employees that were regarded as
leaders?" Harding responded: "No, I don't believe so."
He was never told by management that certain employ-
ees were to be disciplined.
In my opinion, Harding's testimony provides nothing
better than innuendo upon which to base a finding that
UPS harassed or otherwise disciplined employees en-
gaged in protected activities. He could not recall what
was said at any of the many meetings he attended over a
2- or 3-year period. Instead, he conveys only his impres-
sion that management regarded dissident employees with
disfavor and would countenance pretextual discharge of
"problem employees" including dissidents, who did not
get the job done. His vagueness was not due to reti-
cence. He was voluble on the witness stand and under no
apparent constraint since he was no longer employed by
UPS. I conclude that he simply did not have any hard
facts.
" Harding's response conc'erning methods of ev\aluatlon was elicited
by an egregiously leading questilon i e "Anylhing
else said at that meet-
ing ahoutl
ays of getting rid of employees
lother than harasmenl
'
"
* The
Sitnies had not used the word "harassment" and the question assumes
conclusion (of la,
Accordingly,
I discredit an) implicalion in the re-
sponlse that
LIPS management
encouraged
getling rid olf emplosees
thrmough halrassment ior methods tealuation
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
UI. IMA TI FINDINGS 01F FAC
ANI) CONCLUSIONS
01 LAW
I find that Bozarth perpetrated an unprovoked assault
on his supervisor, that he was discharged solely for this
reason, that there is no evidence of toleration of such
conduct by other UPS employees or that UPS normally
invokes a lesser discipline therefor than discharge; and
that Bozarth was discharged for cause. Accordingly, I
conclude that UPS has not violated the Act in any re-
spect alleged in the complaint.
On the foregoing findings of fact, conclusions of law,
and the entire record, and pursuant to Section 10(c) of
the Act, I hereby issue the following recommended:
ORDER' 2
The complaint is hereby dismissed in its entirety.
" In the cecnl nlo cxceptions are filed as proided by Sec 102 46 of
Ihe Rules and Regulations of the National Labor Relations Board. the
findings conclusions. and recommended Order herein shall, as pros idcd
il Sec. 102 48 of the Rules and Regulations. be adopted hy Ihe Board and
becone its findings, conclusions, and Order, and all objections thereto
shall be deemed waived for all purposes
16