264 NLRB 628
Service Employees Union Local 77, Service Employees International Union, AFL-CIO (Thrust IV)
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
Service Employees Union Local 77, Service Employ-
ees International Union, AFL-CIO and Thrust
IV. Case 32-CC-523
September 30, 1982
DECISION AND ORDER
BY CHAIRMAN VAN DE WATER AND
MEMBERS JENKINS AND HUNTER
On March 18, 1982, Administrative Law Judge
Joan Wieder issued the attached Decision in this
proceeding. Thereafter, the General Counsel and
the Charging Party filed exceptions and supporting
briefs.
Pursuant to the provisions of Section 3(b) of the
National Labor Relations Act, as amended, the Na-
tional Labor Relations Board has delegated its au-
thority in this proceeding to a three-member panel.
The Board has considered the record and the at-
tached Decision in light of the exceptions and
briefs and has decided to affirm the rulings, find-
ings,' and conclusions of the Administrative Law
Judge and to adopt her recommended Order, as
modified herein. 2
The General Counsel and the Charging Party
contend,
contrary
to the Administrative
Law
Judge's finding, that Respondent's blatant viola-
tions of Section 8(b)(4)(i) and (ii)(B) of the Act
demonstrate a clear proclivity to violate the Act,
and as such warrant a broad remedial order. The
Administrative Law Judge recommended a narrow
order, because of the short duration of the unlaw-
ful activity and the adequacy of the standard order.
The Administrative Law Judge also noted that a
prior unexcepted-to Administrative Law Judge's
Decision, adopted pro forma by the Board, which
found the same Respondent to have committed
similar 8(b)(4) violations at a different jobsite,
could not properly be used to support a finding of
Respondent's proclivity to violate the Act, citing,
inter alia, Tri-State Building and Construction Trades
Council, AFL-CIO (Structures, Inc.), 257 NLRB
295 (1981). The General Counsel excepted to this
finding, arguing that Tri-State should be overruled
since prior violations are an obvious indication of
Respondent's recidivism and must be considered in
the determination of an appropriate remedy.3 For
t We disavow reliance on any statements in the Administrative Law
Judge's Decision, sec. IV, pars. 9 and 10, which could be interpreted as
meaning that, had Respondent been picketing with a purpose to protest
Tiffany's failure to pay area standard wages and benefits, that purpose
would shield Respondent from a finding that it violated the Act even if it
also had an unlawful secondary object.
s We hereby deny the Charging Party's request for a make-whole
remedy as it is lacking in merit.
3 Member Hunter finds it unnecessary to pass on the issue involving
whether or not such previous violations should be used as evidence of
Respondent's proclivity to violate the Act. Member Hunter notes that the
264 NLRB No. 82
the reasons set forth below, we conclude that a
broad order is warranted here.
We do agree with the General Counsel and the
Charging Party that Respondent's conduct in this
case alone, including several occasions when Re-
spondent's representative admitted his intent to vio-
late the Act, leaves no question of the appropriate-
ness of a broad order. Thus, at a meeting on July
20, 1980,4 with the Charging Party's president and
other company officials, after a day of intentional
secondary picketing, Respondent's representative,
Garcia, explained why Respondent was ignoring
the reserve gate system set up by Charging Party
Thrust IV and picketing at times when it had
knowledge
that
no
Tiffany
employees
were
present. Garcia stated that Tiffany was "an outlaw
company," that did not pay minimum wage or pro-
vide employee benefits, and that it hired illegal
aliens whom it intimidated by threatening to call
the Immigration and Naturalization Service. When
Bickle expressed concern that one of his subcon-
tractors was using such tactics, Garcia offered to
suspend picketing if Thrust would agree only to
accept bids from union contractors when Tiffany's
contract expired. Bickle replied that Thrust would
not make such a promise and Garcia said that the
only way to organize employees of "outlaw com-
panies" such as Tiffany was to organize entire job-
sites. In another conversation between Bickle and
Garcia, when Bickle pointed out that, if Thrust ac-
quiesced to the Union's demands it would hurt Tif-
fany's
employees
by
causing
their
discharge,
Garcia replied that "there were always casualties
of war," and that it was necessary to the achieve-
ment of .the goal of organizing the industry by or-
ganizing jobsites.
On July 22, Respondent resumed picketing at the
secondary gate between 7 and 7:30 a.m. even
though it had knowledge that no Tiffany employ-
ees would report to work until 5:30 p.m. When
Bickle reminded Garcia of this, and mentioned that
the Tiffany gate was elsewhere, Garcia replied,
"So what?" and stated that they "were picketing
the jobsite and not the gate."
The picketing
stopped that afternoon around 2 p.m., 3-1/2 hours
before any Tiffany employee was scheduled to
work.
violations found herein independently show such proclivity, thus war-
ranting the issuance of a broad cease-and-desist order.
Chairman Van de Water agrees with the General Counsel's contention
that prior violations are an obvious indication of Respondent's recidivism
or proclivity tc violate the Act and should be considered in determining
whether a broad or narrow order should be granted Accordingly, to the
extent Tri-State Building holds otherwise, he would overrule that Deci-
sion.
4 All dates are in 1980 unless otherwise indicated.
628
SERVICE EMPLOYEES UNION LOCAL 77
Based on the foregoing, we find that Respond-
ent's violations exhibited a blatant disregard of the
Act and a clear willingness, if not eagerness, to
violate it. Respondent's demands that Thrust hire
only union subcontractors also indicate a high
probability of recidivism directed against other
unionized contractors in the area who engage non-
union subcontractors to perform janitorial services.
As we found in United Brotherhood of Carpenters
and Joiners of America, Local 690 (R. L. (Bob)
Moore Construction Co.), 190 NLRB 609 (1971), the
danger of recurrence of the unlawful activity ex-
tends beyond the parties here and will likely
enmesh secondary employers other than the Charg-
ing Party and primaries other than Tiffany. Fur-
thermore, Respondent's admitted goal of organiz-
ing jobsites through unlawful secondary activity is
an expression of policy that threatens any second-
ary employer who stands in the way of Respond-
ent's attempt to organize the industry. Teamsters,
Chauffeurs, Warehousemen and Helpers, Local 85,
International Brotherhood of Teamsters, Chauffeurs,
Warehousemen and Helpers of America (Victory
Transportation Service, Inc.), 180 NLRB 709 (1970).
The scope of these directives and the means chosen
to enforce them lead us to conclude that without
proper restraints Respondent will engage in similar
misconduct in the future, and for these reasons we
find it necessary to issue a broad remedial order.
ORDER
Pursuant to Section 10(c) of the National Labor
Relations Act, as amended, the National Labor Re-
lations Board adopts as its Order the recommended
Order of the Administrative Law Judge, as modi-
fied below, and hereby orders that the Respondent,
Service Employees Union Local 77, Service Em-
ployees International Union, AFL-CIO, San Jose,
California, its officers, agents, and representatives,
shall take the action set forth in the said recom-
mended Order, as so modified:
1. Substitute the following for paragraph l(a):
"(a) Engaging in or inducing or encouraging any
individual employed by any person engaged in
commerce, or in an industry affecting commerce,
to engage in a strike or refusal in the course of his
employment, to use, manufacture, process, trans-
port, or otherwise handle or work on any articles,
materials, or commodities, or to refuse to perform
any other services where an object thereof is to
force or require that person to cease using, han-
dling, or otherwise dealing in the products of any
other producer, processor, or manufacturer, or to
cease doing business with Tiffany Maintenance
Service, Inc., or any other person."
2. Substitute the following for paragraph l(b):
"(b) Threatening, coercing, or restraining any
person engaged in commerce, or in an industry af-
fecting commerce, where an object thereof is to
force or to require that person to cease doing busi-
ness with Tiffany Maintenance Service, Inc., or
any other person."
3. Substitute the attached notice for that of the
Administrative Law Judge.
APPENDIX
NOTICE To MEMBERS
POSTED BY ORDER OF THE
NATIONAL LABOR RELATIONS BOARD
An Agency of the United States Government
WE WILL NOT induce or encourage any indi-
vidual employed by any person engaged in
commerce or in an industry affecting com-
merce to engage in a strike or refusal in the
course of his employment, to use, manufacture,
process, transport, or otherwise handle or
work on any articles, materials, or commod-
ities, or to refuse to perform any other serv-
ices, where an object thereof is to force or re-
quire that person to cease using, handling, or
otherwise dealing in the products of any other
producer, processor, or manufacturer, or to
cease doing business with Tiffany Maintenance
Service, Inc., or any other person.
WE WILL NOT threaten, coerce, or restrain
any person employed in commerce, or in an
industry affecting commerce, where an object
thereof is to force or require that person to
cease doing business with Tiffany Maintenance
Service, Inc., or any other person.
SERVICE EMPLOYEES UNION LOCAL
77, SERVICE
EMPLOYEES
INTERNA-
TIONAL UNION, AFL-CIO
DECISION
STATEMENT OF THE CASE
JOAN WIEDER, Administrative Law Judge: This case
was heard before me at Palo Alto, California, on No-
vember 17, 1981,1 pursuant to a complaint issued by the
Acting Regional Director for the National Labor Rela-
tions Board for Region 32, on July 31, as amended at the
hearing 2 and which is based on a charge filed by Thrust
All dates herein refer to 1981, unless otherwise indicated.
s The answer to the complaint was also amended at the heanng. Re-
spondent objected to an amendment proposed by counsel for the General
Counsel for a broad order, asserting surprise and denial of due process.
The bases for these assertions were not fully, clearly. or convincingly ex-
plicated on the record but Respondent was afforded the opportunity to
show the asserted impairment to the presentation of its case throughout
the hearing and on brief; Respondent has failed to do so and the onginal
ruling permitting the amendments is hereby affirmed
629
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
IV (herein called the Company) on July 22, 1981. The
complaint alleges that Service Employees Union Local
77, Service Employees International Union, AFL-CIO
(herein called Respondent or the Union), has engaged in
certain violations of Section 8(b)(4)(i) and (ii)(B) of the
National Labor Relations Act, as amended (herein called
the Act).3
All parties were given full opportunity to participate,
to introduce relevant evidence, to examine and cross-ex-
amine witnesses, to argue orally, and to file briefs. Briefs,
which have been carefully considered, were timely filed
on behalf of the General Counsel, the Charging Party,
and Respondent.
Upon the entire record of the case, and from my ob-
servation of the witnesses and their demeanor, I make
the following:
FINDINGS OF FACT
1. THE EMPLOYER'S BUSINESS
Respondent admits that Thrust IV is a California cor-
poration engaged in business as a general contractor in
the building and construction industry and having an
office and place of business located in Mountain View,
California. It further admits that during the past year, in
the course and conduct of its business, the Employer has
purchased and received goods and materials valued in
excess of $50,000 from suppliers located outside the State
of California.
Tiffany Maintenance Service, Inc. (hereinafter called
Tiffany), a California corporation, is an employer en-
gaged in providing janitorial services.
Accordingly, Respondent admits, and I find, that
Thrust IV and Tiffany are engaged in commerce and in
businesses affecting commerce within the meaning of
Section 2(2), (6), (7),4 and Section 8(b)(4) of the Act.
II. THE LABOR ORGANIZATION INVOLVED
Respondent admits, and I find, that it is a labor organi-
zation within the meaning of Section 2(5) of the Act.
III. THE ALLEGED UNFAIR LABOR PRACTICES
A. Background
Thrust IV is in the business of buying land, developing
projects, building, and then operating them after con-
struction. The Company's majority stockholder
and
president is Hugh Bikle. Approximately 2 years prior to
the hearing herein, Thrust IV commenced construction
of the Landmark project which is a multibuilding com-
plex of offices. Construction has been continuous and six
of the office buildings have been completed and are oc-
s The Charging Party's motion to correct the transcript of hearing is
granted. The errors noted in the motion are just a small portion of the
total errors contained in the transcript. However, the errors are not of
sufficient import to warrant an extensive recitation thereof in this Deci-
sion.
4 See International Brotherhood of Electrical Workers, AFL-CIO. Local
Union No. 257 (Glenn L. Whitman and Robert R. Jolley. d/b/a Osage
Neon Plastics), 176 NLRB 424, 425 (1969).
cupied. 5 The completed and occupied buildings were
managed by Chris Taylor, a project manager whose
duties include overseeing the leasing, management, and
maintenance of the occupied buildings. Raymond Shields
is the project superintendent of the Landmark project
and is in charge of the construction of the project.
In July 1981 the Company employed approximately 44
to 50 carpenters, laborers, painters, tapers, and sheetrock
finishers. It is uncontroverted that the Company had col-
lective-bargaining agreements covering all of these em-
ployees. Also the Company utilizes subcontractors whose
employees are union members in the following trades:
electricians, plumbers, sheetrock workers, carpet layers,
and landscapers. The workday for the main construction
crew begins at or about 7:30 a.m. and ends between 3:30
and 4:30 p.m. One employee starts at 7 a.m. and some
employees work as late as 5 p.m. Maintenance work on
the unfinished portions of the project was handled by the
Company's laborers. On the completed buildings, Thrust
IV used a subcontractor for janitorial work, Tiffany
Maintenance Service, which does not have a contract
with Respondent. Prior to July 21 most of the mainte-
nance work was performed during the evening by a
crew of about four Tiffany employees who commenced
work at 5:30 to 6 p.m. and finished at or about 2 a.m.,
depending on the amount of work to be done nightly.
Approximately 2 months or more prior to July, Tiffany,
pursuant to a request from Thrust IV, started supplying
a day janitor who cleaned the restrooms and buildings
during the day. The day janitor started work at or about
10 a.m. and finished at or about 6:30 p.m.
B. The Events of July 17
On July 17, Chris Taylor received a telephone call
from Mike Garcia, who is employed by Respondent as
an organizer. According to Taylor:
Mike Garcia called me and asked me who was
doing the maintenance on the project. I said that
Tiffany was and that he said I might be in for a sur-
prise on Monday. At that point I asked him who
was calling and that's when he identified himself,
and I said, you know, "What, what sort of a strike
are [you] talking about?" and he said that I might
expect some pickets out there Monday morning.
Garcia admitted calling Taylor, "verifying whether,
for security's sake, to make sure that Tiffany was in fact
the building contractor in there.... She may have
asked me why, why was I asking her this and I believe I
told her that we were considering, or something like
that."
Based on demeanor, demonstrated superior clarity of
recollection, candor, and inherent probabilities, in addi-
tion to the corroborative nature of Garcia's testimony,
Taylor's version of this conversation is found to be the
most credible. It is noted that Garcia's admission that the
reason for the phone call was to verify that Tiffany was
5 Also at the time of the hearing one building was completed but was
unoccupied, five buildings were under construction, and two buildings
were not yet under construction
630
SERVICE EMPLOYEES UNION LOCAL 77
the janitorial subcontractor at Landmark indicates that
Garcia did not definitely know the identity of the janito-
rial service at Landmark on July 17. Garcia asserts that
he visited the Landmark project prior to July 20 and
talked to an employee of Tiffany but could not identify
the individual nor would he detail with credible accura-
cy what the individual said regarding the wages and
other benefits he received from Tiffany to indicate that
they were less than that paid to employees by firms who
had contracts with Respondent, and Garcia failed to ex-
plain the need to call Thrust IV to verify that Tiffany
was the janitorial subcontractor if he had in fact learned
from Tiffany employees the wages and benefits they re-
ceived while working at the Landmark project. Based on
the above-stated factors, including inherent probabilities,
the lack of detail in Garcia's testimony, Garcia's refusal
to interview Tiffany employees at Landmark during a
meeting, and subsequent events discussed below, Garcia's
representation that he determined the wages and benefits
Tiffany employees were paid while working at Land-
mark prior to July 20 is not credited.
C. The Events of July 20
On July 20, at approximately 8:15 a.m., pickets were
observed at the main entrance to the Landmark projects
carrying picket signs bearing the following legends:
TIFFANY
Fails to Pay
Wages and Benefits
Established by
S.E.I.U. Local 77
AFL-CIO
no disputes with
any other employer
TIFFANY
UNFAIR
Fails to Pay
WAGES AND BENEFITS
Established by
S.E.I.U. Local 77
AFL-CIO
no dispute with
any other employer
Ray Shields was not sure whether the day janitor had
commenced work when the pickets arrived, but Castan-
eda, a principal in Tiffany's and its operations manager,
claims the employee did not start work until 10 a.m. The
picketing started after the construction workers com-
menced work and there was no disruption of construc-
tion on July 20. According to the job diary, Thrust IV
had approximately 44 employees and subcontractors had
approximately 25 employees at the jobsite.
After the picketing commenced, Bikle called several
labor officials in an attempt to ascertain the reason for
the picketing. Eventually he contacted Garcia and ar-
ranged to meet with him that afternoon. Bikle also or-
dered the creation of a separate entrance to the Land-
6 On the morning of July 20, the main entrance was the only entrance
to the Landmark project
mark project for the exclusive use of Tiffany employees.
The new entrance was completed about 3:30 p.m. and
was marked with a sign which stated: "TIFFANY'S EM-
PLOYEES, SUPPLIERS AND CUSTOMERS, THIS GATE ONLY."
The "main" gate was posted as follows: "LANDMARK
PUBLIC ENTRANCE. TIFFANY'S EMPLOYEES, SUPPLIES AND
CUSTOMERS FORBIDDEN rO E.N' ER THIS GATE." The "Tif-
fany" gate was located approximately 400 feet away
from the "main" gate.
Also on July 20, at 11:36 a.m., Pacific daylight time,
Bikle sent Respondent the following telegram:
YOU ARE HEREBY INFORMED THAT THRUST IV IN-
CORPORATED HAS ESTABLISHED A SEPARATE GATE
AT ITS lADMARK [sic] OFFICE PROJECT ON L ANDING
DRIVE MOUNTAIN VIEW CAI IFORNIA THE SIGN ON
ONE GATE WILL RIAD (TIFFANY EMPLOYEES, SUP-
PLIERS AND CUSTOMERS THIS GATE ONLY) THE SIGN
AT
THE MAIN
ENTRY
WILL
READ
AS
FOI LOWS
"LANDMARK
PUBLIC ENTRANCE, TIFFANY EMPLOY-
EES
SUPPLIERS
AND
CUSTOMERS
FORBIDDEN
TO
ENTER THIS GATE" WOULD YOU PLEASE CONFINE
YOUR
PICKETING TO THE TIFFANY GATE ONLY
IF
ANY ACTIONS THREATS OR FINES ARE USED AGAINST
OUR UNION CONSTRUCTION WORKERS TO DISSUADE
THEM FROM WORKING AT THE LANDMARK
IN AC-
CORDANCE
WITH
[sic]
OUR CONTRACT
A GREAT
DEAL
OF FINANCIAL
HARM
WILL BE
CAUSED
TO
THRUST
IV
INCORPORATED
AND
WE
WILL
BE
FORCED TO TAKE WHATEVER ACTION IS ALLOWED
US UNDER THE LAWS TO RECOVER OUR DAMAGES I
AM AVAILABLE night or day PLEASE CALL [phone
number deleted,
unnecessary for decisional
pur-
poses; emphasis supplied.]
Bikle also instructed Castaneda to discontinue the work
of the day janitor, to have all Tiffany employees work
only from 5:30 p.m. to midnight, and to use only the gate
reserved for them. Castaneda telephoned all affected em-
ployees and related to them Bikle's instructions. There is
no contention
that any Tiffany employees used the
"main" gate after July 20.
At or about 4 p.m., Bikle, Taylor, and Shields met
with Garcia. Garcia introduced himself as an organizer
for Respondent and his status as a representative of the
Union is clearly established on this record. There was
some disparity in the witnesses' versions of what oc-
curred during the meeting. Taylor and Bikle gave similar
accounts of the meeting. According to Bikle, Garcia ex-
plained, in response to the question of why they were
picketing, that Respondent was attempting to organize
Tiffany and was experiencing difficulty. Garcia asserted
that Tiffany was "an outlaw company that" did not pay
even minimum wage, did not provide employees with
any benefits, hired illegal aliens, and intimidated them by
threatening to call the Immigration and Naturalization
Service. The Tiffany operation was likened to other
companies in the field and specifically it was likened to
Medallion. 7
1 Service by Medallion is the employer in a case referred to by both
Charging Party and the General Counsel in Local 77. Service Employees
Continued
631
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
Bikle expressed concern over the possibility that a sub-
contractor on "his project" was intimidating employees
and wanted an opportunity to investigate the allegations
and to have Garcia meet with a representative of Tiffany
as part of the investigation. Garcia assertedly expressed
his willingness to afford Thrust IV the opportunity to in-
vestigate his allegations and offered not to picket as long
as Bikle would agree to accept bids for the janitorial
work only from union contractors when Tiffany's con-
tract expired in November.
Bikle explained that Tiffany was hired pursuant to a
system of competitive bidding open to both union and
nonunion firms whereby the Company considered hiring
the lowest three or four bidders and made inquiries about
this group of low bidders, prior to determining which
company to hire, and that the contract contained a 30-
day notice period for cancellation.8 Bikle opined that the
union companies were not "that far off. That everybody
was more or less in the same range ....
" The Compa-
ny intended to accept bids from all interested companies,
both union and nonunion, in November when Tiffany's
contract expired. Bikle again assertedly expressed his
concern over the alleged intimidation and requested that
Garcia attend a meeting to be held that evening wherein
the Union was seeking sanction of its picketing, and not
picket on July 21, but rather meet with him on July 21
after Bikle had an opportunity to discuss the Union's
charges with Tiffany.
Garcia assertedly replied that he would consult with
his boss who was in Hawaii, and further stated:
. . . there is no way to organize these-what I can
call outlaw. To me they are outlaws. People who
go around intimidating people are outlaws, but that
is no way to organize these people, because they
just call the-he used the three letter-INS. They
just call the INS and they just disappear like the ge-
stapo or something. How can you organize people
who keep disappearing in the middle of the night.
. . . The only way they could get the kind of bene-
fits and protection to these people is to organize the
job sites. Come around to guys like us and persuade
us-I think that was the word that was being used
at that point. To only contract with union subcon-
tractors.
International Union, AFL-CIO (Service by Medallion), AU Decision JD-
(SF)-110-81 (April 15, 1981), wherein the ALJ found the respondent vio-
lated Section 8(b)(4) and (7)(C) of the Act. There was no showing that
the administrative law judge decision was appealed. Charging Party and
counsel for the General Counsel argue that the failure to file exceptions
in the Medallion case should not be a shield against a finding of a procliv-
ity to violate the Act. Since there was no showing that exceptions were
filed to the Medallion decision, I am constrained by Board precedent
from using the administrative law judge decision as a basis for finding
such a proclivity as to warrant issuance of a broad order. See Teamsters
Union Local 70 (C & T Trucking Co.), 191 NLRB 11 (1971), affd. 458
F.2d 1201 (5th Cir. 1972), and Tri-State Building and Construction Trade
Council, AFL-CIO (Structures. Inc.), 257 NLRB 295 (1981).
8 Bikle opined that threatening employees may be considered as non-
performance permitting cancellation of the contract more quickly if the
allegations by the Union are proved true.
As previously indicated, Taylor closely substantiated
Bikle's testimony.9 Taylor testified as follows:
He [Garcia] said that number one, we should fire
Tiffany from our project and he explained it for the,
for the reasons that Tiffany was the same as Medal-
lion Service and that they, they use intimidation. He
basically said that, that the workers for the mainte-
nance firm are intimidated by the fear of deporta-
tion. He said that they are paid low wages, receive
no benefits, and it's because of this fear of deporta-
tion that, that they are somewhat held under this
working situation. He said that he-we should fire
Tiffany and that they should be replaced with a
union firm. Hugh explained to him that we have a
contract with Tiffany and that in the contract it
would take 30 days for us to give 30-day notice
before we could release ourselves out of the con-
tract. And he said he understood that if we agreed
to terminate Tiffany and replace them with a union
from that we wouldn't have any problems with
picketing in that interim period.
Bikle also explained that the picket line could cause
Thrust IV to "Suffer some heavy financial losses . . . all
of our construction workers are union." Additionally
Taylor asserts that Bikle asked Garcia "if he had ap-
proached the individual workers who worked for the
maintenance company and asked them if they wanted to
be part of the union. He said that, that Tiffany would not
permit that and that it wouldn't work."10
Garcia corroborated in part Bikle's and Taylor's ver-
sion of the meeting. Specifically Garcia recalled the fol-
lowing statements by Bikle, the inquiry as to why the
picket line was set up, that Thrust IV and "grown with
the union" that he should not "throw" all nonunion jani-
torial firms into the same classification, that he was con-
cerned that some of the Tiffany employees may have
been threatened, that if the Union continued picketing it
would be like "declaring war" on him, and Bikle threat-
ened to fire all the construction workers who crossed the
picket line and start a nonunion construction firm to
complete the project and to develop into the largest non-
union construction contractor in the area. Garcia did not
deny offering to remove the picket line if assurances
were given that in November the Company would use a
"union" janitorial firm, that the only way to organize the
industry was to organize the jobsites. Garcia also ad-
mitted he knew that the construction activities were
being performed by employees who were union mem-
bers.
Based on demeanor, inherent probabilities, discrepan-
cies such as Garcia's admissions that Bikle exhibited
pride in how the Company grew during its relationship
with the various trade unions, rendering improbable his
threat that he would fire all employees who crossed the
picket line and convert his operations into a "nonunion"
company, clarity of recollection, and lack of corrobora-
9 The witnesses were sequestered.
io Shields generally corroborated Taylor and Bikle, but did not dem-
onstrate a clear recollection of the meeting, explaining that it was only
one of many meetings he attended that day
632
SERVICE EMPLOYEES UNION LOCAL 77
tive testimony on the salient points lead me to conclude
that Bikle and Taylor provided an accurate and true ac-
count of the meeting and I credit their testimony.
C. The Events of July 21
The Respondent did not picket on July 21 as agreed
during the July 20 meeting. Also on this date, Bikle sent
the Union a telegram which reads as follows:
AS OF THIS DATE THE SECURITY GUARDS OF THE
LANDMARK
OFFICE CENTER
IN
MOUNTAIN
VIEW
WILL ONLY ALLOW TIFFANY MAINTENANCE COMPA-
NY
PERSONNEL
ON THE
PROJECT BETWEEN
THE
HOURS OF 530 PM AND MIDNIGHT.
On the evening of July 21, Bikle again met with
Garcia. Also present were Taylor and Castaneda. The
meeting lasted approximately 3 hours. There is very little
contradictory testimony regarding this meeting and no
refutation of most of the testimony. Bikle introduced
Castaneda to Garcia, indicated that Garcia made several
serious allegations regarding Tiffany's treatment of its
employees, and had Garcia repeat the allegations he had
made to Bikle and Taylor the preceding day.
In reply to the allegation that Tiffany paid below
union standard wages, Castaneda replied that union
wages start at $4.50 an hour and it takes a member 3
years to reach $6 an hour; that Tiffany employees start
at $4.25 an hour, slightly less than the union minimum,
but one of the employees at Landmark was already
making over $6 an hour with less than I year of employ-
ment at Tiffany. Castaneda also stated that Tiffany gave
its employees benefits such as medical insurance, holi-
days, vacations, and life insurance, but he admitted that
they did not have a dental insurance or a pension plan
for their employees. Castaneda denied the allegation that
Tiffany was affiliated with Medallion, that he did not
know the source of Garcia's information, but he did not
think Garcia spoke with any of his employees. Garcia as-
serted that he did not believe Tiffany paid the wages and
benefits outlined by Castaneda. Castaneda also represent-
ed that as far as he knew his employees were not union
members as a matter of choice.
Taylor suggested that, since the janitors were then
cleaning an area close to the meeting site, they invite
them into the conference room, assure them they will
not jeopardize their jobs, and thereby ascertain the truth.
Bikle also offered Garcia the opportunity to solicit signa-
tures on authorization cards and to inquire why they did
not want to join the Union. Castaneda agreed but Garcia
refused, asserting he knew the wages and benefits paid
by Tiffany and it was unnecessary to subject the employ-
ees to the suggested meeting, that the employees would
not be candid in such a situation. According to Garcia:
I did not want to place the workers in any kind
of a hotbed situation. I told them because my expe-
rience has been and the nature of the janitorial in-
dustry that employers have been, in my own per-
sonal experience, very callous and, and have been
very severe in their actions that they have done in
response to, to beating a union or keeping a union
out of their company and I didn't want to place
these workers in any jeopardy. It was unnecessary
because I knew what they were making.
Garcia does not deny or refute that Bikle told him
during the meeting the Union did not know if Tiffany
employees were illegal aliens; that if the Union picketed
the jobsite starting at 7 o'clock the following morning as
Garcia represented, to organize the jobsite as the only ef-
fective means of protecting Tiffany employees; that no
Tiffany employees would be present because they were
to start after 5:30 p.m. and the guards were instructed
not to permit them on the premises prior to that time;
that it would cost Thrust IV about $10,000 to $20,000
due to lost construction time and would cause Thrust IV
employees to lose $9,000 to $10,000 in wages; that the
Union was holding a gun to the head of Thrust IV; that
Tiffany and its employees would not be impacted by the
picketing; and that if Thrust IV acquiesced to the
Union's demands it would result in the firing of Tiffany
employees, the individuals the Union was ostensibly
trying to protect. Furthermore, Garcia did not deny re-
plying that there were always casualties of war, that it
was the only way he could accomplish his goal of orga-
nizing the industry by organizing jobsites, that he re-
quested Thrust IV to terminate its contract with Tiffany
and to accept bids only from "union subcontractors";
and the Union would give them time to meet its demand.
When Bikle replied to their demands by saying that they
would accept bids in November from both union and
nonunion firms, Garcia did not deny replying, "Well,
we'll just have to picket you tomorrow." Bikle claims to
have then said, without controversion and with corrobo-
ration, that Garcia could picket at 5:30 p.m. at the gate
reserved for Tiffany; that Garcia could personally enter
company property during the day to ascertain if any Tif-
fany employees were working; and, if Garcia found any
such employees present, Bikle would join him on the
picket line; that picketing at 7 a.m. the following day, as
threatened, is illegal and would be done solely to injure
Thrust IV. Garcia said, "My instructions are . . . to put
the picket up . ..
my boss wasn't too pleased that I
didn't picket today.... We want you to agree to only
subcontract with union people."
Garcia did not deny saying during the meeting that
the Union did not know the names of Tiffany employees
or the locations of the jobsites serviced by Tiffany to or-
ganize the Company; therefore the most effective means
of organizing the industry was to organize the jobsites.
Garcia also stated that Bikle would lose much more the
next day due to the picketing than the added cost of con-
tracting with a union firm; that he could avoid the ex-
pected monetary impact of the picketing by merely
agreeing to "get rid of ...
Tiffany and agree[ing] to
hire union people," that the Union would place an "in-
formational picket" line at Landmark. Bikle told Garcia
that he asserted Tiffany was harassing its employees
which it uses as a basis to harass Thrust IV, which he
described as unjust as the activity he complained of, that
it was improper, and was a declaration of war. The
Union did not disclaim Garcia's representation that his
boss, then visiting Hawaii, instructed him to picket as
633
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
part of an overall plan to organize the jobsite. For the
reasons stated above, Bikle's and Taylor's version of the
meeting are credited.
D. The Events of July 22
On July 22, between 7 and 7:30 a.m., the Union com-
menced picketing at the Landmark project. Taylor,
Shields, Castaneda, and Bikle observed the pickets prin-
cipally patrolling the area near the main gate, spending
substantially less time at the Tiffany gate. The only
picket these witnesses recognized was Garcia. Garcia
denied the allegation that the Union picketed at or near
the main gate. Based on demeanor, the fact that many of
Garcia's responses regarding the picketing on this date
were in response to leading questions, the lack of cor-
roboration, inherent probability such as the absence of
Tiffany employees, the uncontroverted and credited evi-
dence that Garcia admitted the purpose of the picketing
was to force Thrust IV to fire Tiffany and hire only
union firms, the impact the picketing had upon Thrust
IV employees," the inherent probabilities as well as all
the other variant factors considered in reaching the
credibility issues, including clarity of recall and candor,
Garcia's uncorroborated denial is not credited.
Later in the morning, Bikle and Taylor spoke to
Garcia while he was picketing near the main entrance.
Bikle said, "Just to be immensely clear about this, you
recognize that there aren't any Tiffany employees on the
job." According to Bikle, whose testimony was not con-
troverted, he replied, "So what?" Bikle then said, "...
and you realize that the Tiffany gate is way down there,
not up here near our main gate." Garcia replied, "...
that they were picketing the job site and not the gate."
The picketing terminated early that afternoon, at ap-
proximately 2 p.m., well before the Tiffany employees
were to start working at the Landmark project.
The following day, again according to Bikle's uncon-
troverted and credited testimony, Garcia telephonically
offered to not picket any more if Bikle would agree to
drop the unfair labor practice charge which initiated this
proceeding. Bikle refused, explaining to Garcia that they
agreed the preceding Tuesday evening that the only indi-
viduals who would be hurt by the Union's actions were
Bikle and his employees, noting that the picketing ended
at 2 p.m.
IV. ANALYSIS AND CONCLUSIONS
The key question in this proceeding is whether, under
the circumstances present in this case, the picketing of
the Landmark project, a construction site involving
common situs neutrals, had the unlawful object of em-
broiling any of the neutral employers and/or employees
in its controversy with the primary employer, Tiffany
Maintenance Service.
Section 8(b)(4)(i) and (ii) of the Act prohibits picketing
by a union or a union's inducing or encouraging employ-
ees to strike or to otherwise refuse to perform services,
II Of the 85 men who worked on the construction project the preced-
ing day, only 10 reported to work; many of the others were observed in
or near their vehicles which were parked on the street which runs per-
pendicular to the main entrance to the Landmark project.
or for a union to restrain or coerce an employer where
the object of such conduct is to require an employer to
cease doing business with another person or to injure a
third person who is completely unconcerned in the dis-
agreement between the employer and the union. See,
generally, Dallas Building and Construction Trades Coun-
cil, 164 NLRB 938 (1967), enfd. 396 F.2d 677 (D.C. Cir.
1968); and Sheet Metal Workers International Association,
AFL-CIO (Burt Mfg. Co.) v. N.L.R.B., 293 F.2d 141, 146
(D.C. Cir. 1961). National Woodwork Manufacturers Asso-
ciation v. N.L.R.B., 386 U.S. 612 (1967).
The Senate Committee Report regarding Section
8(b)(4) of the Act characterized the conduct to be pro-
scribed by its enactment as follows:
Thus, it would not be lawful for a union to engage
in a strike against employer A for the purpose of
forcing that employer to cease doing business with
employer B; nor would it be lawful for a union to
boycott employer A because employer A uses or
otherwise deals in the goods of or does business
with employer B (with whom the union has a dis-
pute). [S. Rept. 510, 80th Cong., Ist sess. 22, I Leg.
Hist. 428. (1947)112
As found in Plumbers and Steamfitters Local 129, AFL-
CIO (Gross Plumbing and Heating Co., Inc.), 244 NLRB
693, 701 (1979):
However, when a union pickets an employer for
the sole purpose of compelling conpliance with pre-
vailing area wage and benefit standards, the Board
"regards" this so-called "area standards" picketing
as nonrecognitional and outside the above proscrip-
tions of the Act. See, e.g., Local Union No. 171,
United Association of Journeymen and Apprentices of
the Plumbing and Pipe Fitting Industry of the United
States and Canada, AFL-CIO (Keith Riggs Plumbing
and Heating Contractor), 137 NLRB 1125 (1962). A
union may attempt to ensure that an employer "is
required to pay employee costs equivalent to those
paid by the organized employer." Retail Clerks In-
ternational Association. Local Union No. 899, et al.
(State-Mart, Inc. d/b/a Giant Food), 166 NLRB 818,
822-824 (1967), enfd. 404 F.2d 855 (9th Cir. 1968).
This principle, however, does not allow a union to
force, under the guise of "area standards" mainte-
nance, its collective-bargaining agreement, part and
parcel, upon employees it does not represent. See,
e.g., Centralia Building & Construction Trades Coun-
cil (Pacific Sign & Steel Building Co., Inc.), 155
NLRB 803, 806 (1965), enfd. 363 F.2d 699, 701
(D.C. Cir. 1966). Moreover, the proscriptions of
Sec. 8(b)(7)(A) and (b)(4)(i) and (ii)(C) apply as
long as one of the union's objects is illegal; it is im-
material that the union may also have other legiti-
mate objects.
The totality of the Union's conduct is examined in de-
termining its objectives and the Board is not bound by
12 See further similar statements in H.R. Conf. Rept. No. 510, 80th
Cong., Ist sess. 43 t Leg. Hist 547 (1947).
634
SERVICE EMPLOYEES UNION LOCAL 77
the legends on picket signs as the professed object of the
picketing. International Brotherhood of Electrical Workers,
Local 408 (Gulf Coast Building and Supply Company,
Inc.), 172 NLRB 413 (1968), enfd. 413 F.2d 1085 (D.C.
Cir. 1969); and Local 307, Plumbers, United Association of
Journeymen and Apprentices of the Plumbing and Pipefit-
ting Industry (Meyer Plumbing, Inc.), 187 NLRB 652
(1978), enfd. 469 F.2d 403 (7th Cir. 1972),
Consideration of all the surrounding circumstances re-
quires a conclusion that Respondent violated Section
8(b)(4) of the Act. In reaching this conclusion, the fol-
lowing factors were considered: (I) statements by the
Union to the secondary employer; (2) violation of Moore
Dry Dock standards;' L (3) evidence of the union's lack of
real interest in the subcontractor's wages and benefits;
and (4) the impact of the 1-day hiatus in picketing with-
out an attendant renunciation of unlawful object.
As found above, Garcia, on July 17, told the neutral
employer that there might be pickets at the Landmark
project the following Monday, July 20. Garcia did not
inquire when the janitorial staff would be present; he just
asked about the identity of the subcontractor. On both
July 20 and 22 picketing commenced when there was no
showing that Respondent had reason to believe Tiffany
employees were present. This factor will be discussed in
more detail below. Also on both July 20 and 21 Garcia
stated that the purpose of the picketing was to organize
the jobsite, that the picketing would cease if the neutral
employer would agree to fire Tiffany and subcontract
only with union firms. The Union also made the state-
ment on the picket line that the known absence of Tiffa-
ny employees was not determinative of when it picketed,
demonstrating that the clear purpose for the picketing
was to force the neutral employer to cease doing busi-
ness with Tiffany. The picketing would have clearly
continued if Tiffany were paying area standard wages
and benefits since Garcia explained his object was to or-
ganize the jobsite as the only means of organizing the in-
dustry. These statements and actions by the Union clear-
ly establish an intent to enmesh the primary contractor
for the purpose of terminating its contract with Tiffany,
a nonunion subcontractor. The Union clearly indicated
to the neutral employer that it would not be satisfied
with anything less than removal of Tiffany from the
Landmark project, which is an unlawful object of picket-
ing. See International Brotherhood, Electrical Workers
Local 11 (L. G. Electric Contractors, Inc.), 154 NLRB 766
(1965); Carpenters Local Union No. 944 (Ralph Duris
Plumbing), 159 NLRB 563 (1966); Local 307, Plumbers
(Meyer Plumbing, Inc.), supra; and Local No. 441, Electri-
cal Workers (Rollins Communications, Inc.), 208 NLRB
943 (1974).
3 Sailors' Union of the Pacific (Moore Dry Dock Company), 92 NLRB
547, 549 (1950), which held:
· . I that common situs picketing will be presumed to be lawful and
primary if it meets the following conditions: "(a) picketing is strictly
limited to the times when the situs of dispute is located on the sec-
ondary employer's premises; (b) at the time of the picketing the pri-
mary employer is engaged in its normal business at the situs; (c) the
picketing is limited to places reasonably close to the location of the
situs, and (d) the picketing discloses clearly that the dispute is with
the primary employer."
It is also found that Respondent violated the standards
set forth in the Moore Dry Dock decision. 4 The Union
clearly failed to confine its picketing to the times and lo-
cations or places reasonably close to the location used by
the primary employer. As mentioned above, on July 17,
the Respondent indicated uncertainty in its belief that the
primary employer was even present at the jobsite and
when told of its presence did not ascertain when the
Company's employees would be present. On July 22, the
Union commenced picketing at a time when it knew the
employees of Tiffany would not be present, continued
picketing after being informed that these employees were
not on the site,'
picketing principally near the neutral
employees' entrance,' 6 knowingly picketed in a manner
on July 22 particularly that optimized the possibility of
enmeshing neutrals. The effectiveness of the plan is dem-
onstrated by the number of neutral employees who failed
to report to work on July 22.
Another basis for finding that the picketing was in fur-
therance of an unlawful objective is the Union's failure
to demonstrate that it held a reasonably couched belief
that Tiffany paid substandard wages and benefits. As
found above, Garcia's representation that he spoke to a
Tiffany employee at the Landmark project is not credi-
ble based on demeanor, lack of details such as benefits
paid, the telephone call of July 17 indicating uncertainty
as to the identity of the janitorial subcontractor no less
the wages and benefits paid its employees, the failure of
the Union to contact the subcontractor prior to picket-
ing, as well as the other factors mentioned above, indi-
cates a lack of knowledge and hence real interest in the
primary employees' wages and benefits. Gulf Coast
Building and Supply Co., Inc., supra.
However, even if it were assumed arguendo that the
Union was reasonably aware of the wages and benefits
paid by Tiffany, the Union's avoidance of clarifying the
matter during the July 21 meeting by talking to Tiffany
employees, or detailing how Tiffany could resolve the
dispute, but in lieu thereof directing all its picketing ef-
forts directly at the secondary contractor admittedly to
ensure that only companies having contracts with the
Union are used, further substantiates the finding that the
Union evidenced lack of real interest in the primary em-
ployer's assertedly substandard wages and benefits. See
Local 4, Hoisting and Portable Engineers (0. DiMascio
Corp.), 167 NLRB 888 (1967); Gulf Coast Building and
Supply Company, Inc., supra, and Sheet Metal Workers
Local 80 (George W Sise), supra.
The I-day hiatus in picketing was not accompanied by
a disclaimer of unlawful objective; in fact picketing was
resumed, as found hereinabove, after clear expressions
verbally and in the manner of picketing, that the basis of
the picketing was for an unlawful objective. There are
no facts in this proceeding upon which it could be rea-
sonably found that the 1-day hiatus in picketing was a
"4 The Moore Dry Dock criteria are applicable to area standards picket-
ing in common situs situations, as present in the instant proceeding
i' Local Vo. 481, Electrical Workers (Mechel Incorporated), 234 NLRB
297 (1978).
'6 See Sheet Metal Workers Local 80 (George W Sise)., 234 NLRB 297
(1978), and Carpenters Local 102 (Arthur L Elshoutl. 241 NLRB 392
(1979).
635
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
manifestation of change in object. The Union picketed
the secondary employer at times when the primary em-
ployees were known to be absent, after being informed
of the adverse impact the picketing would have on the
secondary employer; therefore the location and the times
of the picketing on July 22 all dispute any possible con-
tention that there was a change in objectives during the
hiatus.
In sum, it is concluded that the "totality of the union's
conducts" clearly exhibits the Union's intent to have
Thrust IV cease doing business with Tiffany Mainte-
nance and to have Thrust IV and other neutral employ-
ees honor the picket line, objectives proscribed by Sec-
tion 8(b)(4) of the Act.
V. THE REMEDY
Having found that Respondent has violated Section
8(b)(4)(i) and (ii)(B) of the Act, I shall recommend that it
cease and desist from such practices and take certain af-
firmative actions designed to effectuate the Act.
Counsel for the General Counsel and the Charging
Party seek a broad cease- and-desist order characterizing
Respondent's behavior as a flagrant, premeditated, and
malicious violation of Section 8(b)(4) of the Act. As
found above, the Administrative Law Judge's decision in
Service by Medallion cannot be used as a basis for finding
Respondent to be a "recidivist" as claimed by counsel
for the General Counsel. See cases cited above. The
Charging Party's contention that Respondent's failure to
appeal the Service by Medallion decision should not serve
as a basis for finding repeated violations for it permits a
union to repeatedly violate the Act, yet by the simple
device of failing to appeal the decision of the Adminis-
trative Law Judge it avoids the only effective remedy to
such a plan, a broad cease-and-desist order. The finding
of one prior violation by an administrative law judge
will not support a finding that Respondent has demon-
strated a proclivity to violate the Act and the Union's
actions were not shown to be so flagrant as to warrant
the imposition of a "broad order." Respondent cites the
standard enunciated by the Board in Hickmott Foods,
Inc., 242 NLRB 1357 (1979), which is found inapplicable
herein for the order involving a violation of Section
8(b)(4)(i) and (ii)(B) of the Act does not contain the ap-
plicable language "in any other" or "in any like of relat-
ed manner." The short duration of the unlawful activity
and the adequacy of the standard order to protect both
Thrust IV and Tiffany lead me to conclude that a board
cease-and-desist order has not been shown to be appro-
priate in this case.
CONCLUSIONS OF LAW
1. Respondent is a labor organization within the mean-
ing of Section 2(5) of the Act.
2. Thrust IV is an employer engaged in commerce or
in an industry affecting commerce within the meaning of
Sections 2(6) and (7) and 8(b)(4) of the Act.
3. By the picketing and related conduct set forth in
section III, above, Respondent has induced and encour-
aged individuals employed by Thrust IV, and by other
secondary employers, to engage in a refusal in the course
of their employment to perform services for their em-
ployer and has restrained and coerced Thrust IV, and
other secondary employers, with an object of forcing or
requiring Thrust IV to cease doing business with Tiffa-
ny, thereby engaging in unfair labor practices within the
meaning of Section 8(b)(4)(i) and (ii)(B) of the Act.
4. The aforesaid unfair labor practices are unfair labor
practices affecting commerce within the meaning of Sec-
tion 2(6) and (7) of the Act.
Upon the foregoing findings of fact, conclusions of
law, and the entire record, and pursuant to Section 10(c)
of the Act, I hereby issue the following recommended:
ORDER' 7
The Respondent, Service Employees Union Local 77,
Service
Employees
International
Union,
AFL-CIO,
Mountain View, California, its officers, agents, and rep-
resentatives, shall:
1. Cease and desist from:
(a) Engaging in or inducing or encouraging employees
of Thrust IV, or any other person engaged in commerce
or in industry affecting commerce, to engage in a strike
or refusal in the course of their employment to use, man-
ufacture, process, transport, or otherwise handle or work
on any goods, articles, materials, or commodities, or to
perform any services where an object thereof is to force
or require Thrust IV, or any other person, to cease
doing business with Tiffany Maintenance Service, Inc.
(b) Threatening, coercing, and restraining Thrust IV,
or any other person engaged in commerce or in an in-
dustry affecting commerce, where an object thereof is to
force Thrust IV, or any other person to cease doing
business with Tiffany Maintenance Service, Inc.
2. Take the following affirmative action designed to ef-
fectuate the policies of the Act:
(a) Post at its business offices and meeting halls copies
of the attached notice marked "Appendix.""'
Copies of
said notice, on forms provided by the Regional Director
for Region 32, after being duly signed by it immediately
upon receipt thereof, and be maintained by it for 60 con-
secutive days thereafter, in conspicuous places, including
all places where notices to members are customarily
posted. Reasonable steps shall be taken by Respondent to
ensure that said notices are not altered, defaced, or cov-
ered by any other material.
(b) Sign and mail to the Regional Director for Region
32, sufficient copies of said notice, to be furnished by
him for posting by Thrust IV, and all other persons en-
gaged in building construction services at the Landmark
project, if they are willing, at places where they custom-
arily post notices to their employees.
17 In the event that this Order is enforced by a Judgment of a United
States Court of Appeals, the words in the notice reading "Posted by
Order of the National Labor Relations Board" shall read "Posted Pursu-
ant to a Judgment of the United States Court of Appeals Enforcing an
Order of the National Labor Relations Board."
is In the event no exceptions are filed as provided by Sec. 102.46 of
the Rules and Regulations of the National Labor Relations Board, the
findings, conclusions, and recommended Order herein shall, as provided
in Sec. 102.48 of the Rules and Regulations, be adopted by the Board and
become its findings, conclusions. and Order, and all objections thereto
shall be deemed waived for all purposes.
636
SERVICE EMPLOYEES UNION LOCAL 77
637
(c) Notify the Regional Director for Region 32, in
writing, within 20 days from the date of this Order, what
steps have been taken to comply herewith.