266 NLRB 571
Makro Self-Service Wholesale Corporation
MAKRO SELF-SERVICE WHOLESALE
Makro Self-Service
Wholesale
Corporation and
United Food and Commercial Workers Union,
Local 400, AFL-CIO. Cases 5-CA-13778 and
5-RC- 1585
March 24, 1983
DECISION, ORDER, AND DIRECTION
OF SECOND ELECTION
BY MEMBERS JENKINS, ZIMMERMAN, AND
HUNTER
On October 8, 1982, Administrative Law Judge
Robert A. Giannasi issued the attached Decision in
this proceeding. Thereafter, Respondent filed ex-
ceptions and a supporting brief, and the Charging
Party filed a brief in answer to Respondent's ex-
ceptions.
Pursuant to the provisions of Section 3(b) of the
National Labor Relations Act, as amended, the Na-
tional Labor Relations Board has delegated its au-
thority in this proceeding to a three-member panel.
The Board has considered the record and the at-
tached Decision in light of the exceptions and
briefs and has decided to affirm the rulings, find-
ings,' and conclusions of the Administrative Law
Judge and to adopt his recommended Order as
modified herein.
The Administrative Law Judge concluded that
Respondent violated Section 8(a)(1) by, inter alia,
interrogating employee Gardner and threatening
her with reprisal for engaging in union activities.
We find merit in Respondent's exceptions to the
Administrative Law Judge's conclusion for the rea-
sons set forth below.
The essential facts are undisputed. Gardner was
scheduled to be one of the Union's observers at the
Board-conducted election at Respondent's facility
on September 11 and 12, 1981. On September 11,
she attended the preelection conference which pre-
ceded the opening of the polls at 11:30 a.m., and
she served as an observer until the polls closed at
4:30 p.m. As a result of her observer duties, Gard-
ner did not report for work at her normal report-
ing time of I p.m. At the end of the voting session,
Gardner went to her supervisor, Pugh, to pick up
her paycheck. Pugh asked Gardner if she knew
"what she had done" and further asked why she
had not called in. Gardner responded that she
wanted to have the experience of being an observer
and that the Union was supposed to have taken
i Respondent has excepted to certain credibility findings made by the
Administrative Law Judge. It is the Board's established policy not to
overrule an administrative law judge's resolutions with respect to credi-
bility unless the clear preponderance of all of the relevant evidence con-
vinces us that the resolutions are incorrect Standard Dry Wall Products.
Inc., 91 NLRB 544 (1950). enfd. 188 F.2d 362 (3d Cir 1951)
We have
carefully examined the record and find no basis for reversing his findings.
266 NLRB No. 97
care of calling in for her. Pugh then told Gardner
that she was "foolish" to take the Union's word
and not call in and that she "might hear something
on Monday." He also told her that she "had a
good chance of losing [her] job." When Gardner
left the building, she related Pugh's remarks to the
employees and the union representatives who were
waiting outside. Meanwhile, Pugh went to Re-
spondent's personnel manager, Brown, for advice
on what to do about Gardner's failure to call in.
Brown, who testified without contradiction that he,
but not Pugh, had known Gardner was going to be
an observer, told Pugh that there was a "mixup"
and that there was no need to pursue the matter
further. The next day, Gardner served as the
Union's observer at the second voting session, and
Pugh called Gardner at home to apologize for
having upset her the day before.
The Administrative Law Judge found that the
"clear implication" of Pugh's remarks to Gardner
following the first voting session was that Pugh
was upset with Gardner for having acted as the
Union's observer. He found that Pugh's questioning
of Gardner had no lawful purpose since there was
"no possible need" for Gardner to have called in to
report her absence given the fact that "Respondent
clearly knew" she was going to act as an observer
that day. Further finding that Pugh's apology on
September 12 confirmed the coercive effect of his
remarks the day before, the Administrative Law
Judge concluded that Pugh's conduct amounted to
unlawful interrogation as well as a threat of repris-
al for engaging in union activities.
We
disagree
with
the Administrative
Law
Judge's finding that Pugh's questioning of Gardner
had no lawful purpose. Although it is clear that
Respondent's higher officials knew that Gardner
was scheduled to be an observer for the Union, the
record indicates that Pugh, a first-line supervisor,
had no such knowledge. Thus, it appears that Pugh
did not know where Gardner had been that day
but knew only that Gardner did not report for
work or call in to report her absence as required
by company rules. In these circumstances, we find
that Pugh's questioning of Gardner is explainable
by, and is consistent with, his normal supervisory
responsibilities for an employee who has failed to
call in an absence from work. Moreover, we note
that it was Gardner who first mentioned the Union
in their conversation, and that Pugh's mention of
the Union was merely in response to Gardner's
statement that she had relied on the Union to call
in for her. Nor can we agree with the Administra-
tive Law Judge's conclusion that Pugh's subse-
quent remarks to Gardner amounted to a threat of
reprisal for her acting as the Union's observer. In
571
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
this regard, it is evident that Pugh's comments
about what Gardner "might hear ...
on Monday"
were directed not at her activities on behalf of the
Union but rather at her failure to call in. Thus,
unlike the Administrative Law Judge, we cannot
conclude that the clear implication of these re-
marks was unlawful. Under all of the circum-
stances, we conclude that Pugh's comments did not
reasonably tend to coerce Gardner and that, there-
fore, Respondent did not violate Section 8(a)(l) by
interrogating or threatening Gardner. We shall
modify the Administrative Law Judge's recom-
mended Order accordingly. 2
ORDER
Pursuant to Section 10(c) of the National Labor
Relations Act, as amended, the National Labor Re-
lations Board adopts as its Order the recommended
Order of the Administrative Law Judge, as modi-
fied below, and hereby orders that the Respondent,
Makro Self-Service Wholesale Corporation, Cap-
itol Heights, Maryland, its officers, agents, succes-
sors, and assigns, shall take the action set forth in
the said recommended Order, as so modified:
1. Substitute the following for paragraph l(a):
"(a) Coercively interrogating employees about
their union activities and creating the impression of
surveillance of their union activities."
2. Substitute the attached notice for that of the
Administrative Law Judge.
IT IS FURTHER ORDERED that the election con-
ducted on September 11 and 12, 1981, in Case 5-
RC-11585 be, and it hereby is, set aside and this
case is hereby remanded to the Regional Director
for Region 5 for the purpose of conducting a
second election at such time as he deems the cir-
cumstances permit a free choice on the issue of
representation.
[Direction of Second Election and Excelsior foot-
note omitted from publication.]
2 Accordingly, we also do not find that such conduct interfered with
employee free choice in the election. We nevertheless conclude that the
remaining unfair labor practices found herein are sufficient to warranting
setting aside the election
APPENDIX
NOTICE To EMPLOYEES
POSTED BY ORDER OF THE
NATIONAL LABOR RELATIONS BOARD
An Agency of the United States Government
After a hearing at which all sides had an opportu-
nity to present evidence and state their positions,
the National Labor Relations Board found that we
have violated the National Labor Relations Act, as
amended, and has ordered us to post this notice.
WE WILL NOT coercively interrogate em-
ployees about their union activities and create
the impression of surveillance of their union
activities.
WE WILL NOT in any like or related manner
interfere with, restrain, or coerce employees in
the exercise of their Section 7 rights.
MAKRO
SELF-SERVICE
WHOLESALE
CORPORATION
DECISION
STATEMENT OF THE CASE
ROBERT A. GIANNASI,
Administrative
Law Judge:
This consolidated case was heard on July 8, 1982, in Wa-
shinqton, D.C. The complaint in Case 5-CA-13778 al-
leqes that Makro Self-Service Wholesale Corporation
(Respondent) violated Section 8(a)(1) of the Act by var-
ious acts of coercion. The alleged violations took place
durinq a campaign in which the United Food and Com-
mercial Workers Union, Local 400, AFL-CIO (the
Union or the Charging Party), sought to obtain represen-
tation rights for Respondent's employees. An election
conducted by the Board was held on September II and
12, 1981. The Charging Party lost the election, but filed
objections to that election. On March 30, 1982, the Re-
gional Director for Region 5 issued a Report on Objec-
tions in Case 5-RC-11585. He ordered that a hearing be
held on some of the objections and also ordered that the
case be consolidated with Case 5-CA-13778. The elec-
tion objection issues which remain to be resolved parallel
those in the unfair labor practice case. I have received
and reviewed briefs from the General Counsel, Respond-
ent, and the Charging Party.
Upon the entire record, including the testimony of the
witnesses and my observation of their demeanor, I
hereby make the following:
FINDINGS OF FACT
I. THE BUSINESS OF RESPONDENT
Respondent, an Ohio corporation, is engaged in the
wholesale of food and nonfood products and operates a
place of business in Capitol Heights, Maryland, the site
of the instant dispute. During a representative l-year
period, Respondent has, in the course of its business op-
erations, purchased and received, at its Capitol Heights
facility, products, goods, and materials valued in excess
of $50,000 directly from points outside the State of
Maryland. Accordingly, I find, as Respondent admits,
that it is an employer engaged in commerce within the
meaning of Section 2(2), (6), and (7) of the Act.
572
MAKRO SELF-SERVICE WHOLESALE
II. THE LABOR ORGANIZATION
The Charging Party (hereafter the Union) is a labor
organization within the meaning of Section 2(5) of the
Act.
III. THE UNFAIR LABOR PRACTICE ALLEGATIONS
Respondent opened its Capitol Heights facility in Janu-
ary 1981. At that time the Union began a campaign to
organize Respondent's employees. By letter dated June
17,
1981, the Union demanded recognition as the em-
ployees' bargaining representative. Respondent declined
to grant recognition, and on July 15, 1981, the Union
filed a petition with the Labor Board for an election.
The election was held on September 11 and 12, 1981.
The objections and unfair labor practices allegations are
discussed below.
A. Impression of Surveillance
Sometime in August, the day after a union meeting at
which employee Michelle Harris had complained about
problems in her department, she was approached by
Food Floor Manager Robert Maddocks. According to
Harris, Maddocks grabbed her by the back of the neck
"in a joking way" and stated that he heard that she was
"mouthing off at the union meeting last night." He also
asked whether Respondent was treating her "right."
Harris did not respond. Maddocks testified that the con-
frontation lasted for about 15 or 20 seconds. According
to Maddocks, he "accidently bumped into" Harris. He
noticed she looked upset and asked why. Harris said, "I
got blamed for this housekeeping situation today, and I
am very unhappy about it and so forth." Maddocks re-
plied that "this is the first time I have heard of any prob-
lems with you on anything like that. You are an excel-
lent employee . . . is there anything I can do for you?"
According to Maddocks, Harris replied, "no ....
It's
done." Maddocks testified that he had, earlier that day,
instructed the restaurant manager, Larry Donnelly, to
clean up a canteen area which, according to Maddocks,
was Harris' responsibility to keep clean. Donnelly appar-
ently spoke to Harris about the problem.
I credit the testimony of Harris on this point. She im-
pressed me as a candid witness and her credibility is en-
hanced by the fact that, at the time of the hearing, she
was still an employee of Respondent
and testifying
against the interests of her employer. Moreover, despite
an attempt by counsel for Respondent to show, on cross-
examination, that the conversation somehow dealt with
the canteen problem, Harris withstood the effort and
reaffirmed her testimony on direct that the conversation
dealt with the union meeting. She candidly admitted, in
response to counsel's question, that Maddocks had told
here he was "mad" at her, but insisted that he also told
her he heard she was "mouthing off" and asked if Re-
spondent was not "treating [her] right." Maddocks' ver-
sion of this conversation did not ring true, especially his
assertion that he simply meant to calm Harris down be-
cause she was upset at being reprimanded for failing to
keep the canteen clean. The thrust of his testimony indi-
cated that he himself complained about the canteen prob-
lem and that he knew Donnelly had blamed her for it. It
is thus unlikely that he would have reacted as he testified
and asked Harris if there was "anything I can do for
you." I also perceived, in Maddocks' demeanor and his
short-form reference to Harris' remarks, i.e., "and so
forth" and "no . .. It's done," an effort to attribute to
her a manufactured reaction based on an unconnected in-
cident-the canteen problem. This contrasted sharply
with Harris' candor and steadfastness.
In these circumstances, I find that Maddocks' remarks
to Harris-which were repeated to other employees-
created the impression of surveillance. Respondent knew
what the employees had been saying at union meetings
and made clear that it was concerned about what was
said and who said it. Such conduct is violative of Section
8(a)(1) of the Act.
B. Interrogation by David Bartin
On a Saturday morning in August, about 2 weeks
before the election, Jo Anne Johnson, an employee in the
produce department, was confronted by her supervisor,
David Bartin. Bartin asked her to "come out to the
cooler," which was next to the produce department. She
followed him to the cooler. According to Johnson,
Bartin asked her "if I was voting for the union." She re-
sponded that "that was not for him and I to discuss. He
told me that if I voted for the union, I would not be a
good person. And I told him I would be a good person
whether I did or not." Johnson testified she was "upset"
by the conversation and she repeated its contents to two
other employees.
Bartin admitted having a conversation with Johnson in
the cooler in late August. However, he testified that she
came into the cooler while he was there and asked him
some questions about the Union. According to Bartin,
she asked, "Do you think that if I vote for the union that
my salary is going to get cut or I will get laid off?" She
also asked him what he thought was going to happen.
Bartin replied that he had told her and others about his
past experiences with unions and that the decision was
up to her. He denied asking her how she was going to
vote.
I credit Johnson who impressed me as a reliable and
candid witness. Bartin's account is unbelievable. My ob-
servation of Johnson's demeanor convinces me that she
was not the type of person who would have approached
Bartin and questioned him as he testified. Moreover, Bar-
tin's testimony on this point seemed rehearsed.
Based on my credibility determination, I find that
Bartin unlawfully interrogated Johnson about her union
activities. The context of the questioning demonstrated
its coercive effect. Bartin approached Johnson and di-
rected her to an isolated area. Johnson was inhibited
from replying to Bartin's question and Bartin followed
up his question by indicating his displeasure towards her
if she did vote for the Union. Finally, Bartin had no le-
gitimate reason for the interrogation. In this circum-
stances, the questioning was violative of Section 8(a)(1)
of the Act.
573
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
C. Pugh's Coercive Remarks to Gardner during the
Election
Employee Susan Gardner was one of the Union's ob-
servers at the Board election which was conducted on
Respondent's premises. The first session of the election
was conducted on Friday, September 11 from 11:30 a.m.
to 4:30 p.m. without interruption.
Before the polls
opened, a preelection conference was held between rep-
resentatives of Respondent, the Union, and the Board.
Gardner attended the conference. She was scheduled to
report to work on Friday at I p.m. Because of her re-
sponsibilities as an election observer she did not report to
work.
According to the uncontradicted testimony of Gard-
ner, the following took place when she went to collect
her paycheck from her supervisor, Steve Pugh, after the
end of the Friday election session. Pugh gave Gardner
her paycheck, then asked "if I knew what I had done. I
told him, yes. And he asked me why I didn't call in. I
told him the union people [told] me they were going to
take care of it. And he thought it was kind of foolish for
me to take their word and not to call in, and that I might
hear something on Monday." Pugh told Gardner she
"had a good chance of losing my job." Gardner told
Pugh she decided to be an election observer because she
wanted to "have experience doing it."
Gardner was very upset after the conversation. She
believed she might lose her job. Gardner was crying as
she left the building and approached a number of people,
including representatives of the Union and employees.
The next day Gardner went to Respondent's facility
and acted as the Union's election observer for the second
session of the Board-conducted election.
Pugh's remarks were clearly coercive. His interroga-
tion of Gardner had no lawful purpose and was followed
by a threat that she might lose her job. The clear impli-
cation was that Pugh was upset with Gardner for having
acted as the Union's election observer and it was for this
reason that she might lose her job. There was no possible
need for her to call in to report her absence when Re-
spondent clearly knew Gardner was acting as an election
observer in the most significant activity that day on Re-
spondent's premises. Pugh's conduct not only amounted
to coercive interrogation but also an unlawful threat of
reprisal for engaging in protected union activity. Such
conduct was thus violative of Section 8(a)(l) of the
Act. '
D. The Allegation That, in a Speech in Late June,
Personnel Manager Lee Brown Threatened Employees
with a Reduction of Hours and a Loss of Employment
if the Union Were Selected
The General Counsel's only witness in support of this
contention was John Bullock who testified that, in late
I After the Saturday election session, Pugh reached Gardner on the
telephone. He told her he was sorry that he upset her. He said nothing
about the Union or about her job. Clearly, this conversation did not dissi-
pate the coercive effect of Pugh's remarks. In any event, it took place
after the Saturday balloting and could not have ameliorated the coercive
impact on Gardner or on voters during the Saturday session. Indeed,
Pugh's call confirms the fact that his remarks did have a coercive effect
on Gardner and that he realized as much
June 1981, Brown and other unidentified officials of Re-
spondent spoke to assembled employees. He testified that
Brown discussed the Union and said, "[i]f the union
came in Makro couldn't compete with such places as
Safeway, Grand Union and Giant, and that if the union
did come in they was going to have to let go some of
their part-time workers and would probably have to
reduce some of the working hours of some of the full-
time workers." Bullock also testified that Brown said the
Union wanted to "get in" because they needed dues and
that Brown quoted the salaries of some union officials.
According to Bullock, Brown also said something about
the closing of other stores such as Pantry Pride. Bullock
claimed that at least 30 employees were present when
the speech was made, but none were called to corrobo-
rate him on the contents of the speech.
On cross-examination, Bullock testified that Brown
made a slide presentation during the meeting in late June
and that Brown had made slide presentations about bene-
fits in previous staff meetings.
Brown testified that he spoke to employees in late
March or early April about benefits and that he was
present during a slide presentation about benefits in a
meeting in late May or early June. He denied that he
made any of the statements attributed to him by Bullock.
He did testify that in mid or late August he may have
made a statement about the salaries of union officials,
and that perhaps in a meeting in late August or early
September store closings were mentioned. He also can-
didly admitted telling employees it was his opinion that
Respondent did not need a union.
I do not credit Bullock's testimony. His testimony was
not entirely clear and he was unable to place the alleged
Brown speech in context. Bullock seemed to me to be
confusing a number of different campaign themes of Re-
spondent which may have been uttered in different meet-
ings, most likely later in the summer and closer to the
date of the election than in the late June meeting he was
testifying about. Indeed, his testimony that the meeting
included a slide presentation makes it likely that the
meeting dealt with benefits, as Brown testified, rather
than a serious discussion of the union campaign. Finally,
no one else corroborated Bullock even though more than
30 employees supposedly attended the meeting in which
coercive remarks were made. In these circumstances, I
cannot credit Bullock's testimony. I shall therefore dis-
miss the allegation in paragraph 5(c) of the complaint.
E. The Allegation Concerning a Coercive Speech by
David Bartin
Sometime in May 1981, Produce Manager Dave Bartin
held a meeting of his department's employees. Bartin
told the employees about his experience with unions. Ac-
cording to Michael Golden, Bartin told the employees
about a store which went "out of business." He also
mentioned "how the Pantry Prides at that time were
closing also" and asked if the employees really thought
the union would "look for jobs for these people." Bartin
also said that Respondent had "a certain budget to work
for, certain amount for expenses. He says they are still
going to keep the amount for wages. He says, if the
574
MAKRO SELF-SERVICE WHOLESALE
union comes in you don't get more money. He says
hours will have to be cut and people will have to be let
go." Golden testified that there were between 7 and 10
employees at this meeting. No one else testified about the
meeting and Golden was not cross-examined on this
issue.
Bartin admitted that he spoke to employees in May
about his experience with unions. He testified that he had
worked for 3 years for Pantry Pride under a union. He
further testified as follows:
The first thing that I covered was the pay raises;
that within a time frame immediately following a
pay raise that the Company would have a meeting
in the back room where a supervisor would come in
and say, well, we have got this problem. We have
got that problem. We need to get the pay role [sic]
down. We have to get some other things like order-
ing and inventory down. We have to get better
gross profits.
And they would tell us, well, we are taking so
many hours out of this department, and so many
hours out of that department. That was one of the
things that I related to them.
Q. I'm sorry. You weren't reading from a pre-
pared text during these meetings, were you?
A. No, sir.
Q. Okay.
A. I didn't have to.
Q. Go ahead.
A. I guess the only other area that I felt real
strong about was benefits and the vacations, and the
other things such as the canteen. You know I told
these people, I said, I have worked in areas where
you had a bathroom to eat your lunch. Some of
them didn't even have soda machines. We have got
a nice place here, nice benefits. The company has
made an all out effort to turn around and give you
everything that it took us over 17 years to build up.
Q. And because the benefits were so good-how
did you relate that to what would happen if the
union came in?
A. You have to-...
Q. You had good benefits. Now what was going
to happen if the union came in? What did you say
would happen if the union came in?
A. What did I say happen?
Q. Yes.
A. I just said that there would be negotiations at
that particular time, you know, negotiations would
go. If that is what the membership at Makro
wanted, the union, the union would come in. They
have been voted in. So now at this point in time the
union sits down with the company as to what they
may want to add or what they want to take away,
or keep everything the same. You know I couldn't
tell them what they were going to get.
Q. But you told them what had happened at
Pantry Pride, and you made clear that that was a
union store, did you not?
A. Yes, I did.
The General Counsel alleges that Bartin threatened a
reduction in hours if employees selected the Union. I
find that the allegation has not been proved by a prepon-
derance of the evidence. First of all, I believe that Bartin
did speak to employees about his past experience in a
union shop and attempted to give them his views on
why things were better without a union. I thought Bartin
testified candidly and reliably on this issue. He testified
in greater detail about his remarks than did Golden. He
also placed his remarks in context whereas Golden's tes-
timony about what Bartin said was conclusionary, par-
ticularly the reference to a threatened reduction in hours
and work. In context in which the remarks were made, I
do not believe that Bartin threatened that Respondent
would reduce the hours of employees if the Union were
selected as bargaining representative. Accordingly,
I
shall dismiss paragraph 5(b) of the complaint.
F. The Allegation that, "on or about April 24, 1981,"
Personnel Manager Lee Brown Told employees That
They Could Not Talk about Nonwork Subjects on
Companytime
Michael Golden was one of the leading union advo-
cates among Respondent's employees. He talked to em-
ployees about the Union, passed out union literature, and
organized meetings.
Golden testified that on April 2 he was called into
Brown's office where Brown told him to restrict his
union activities to nonworktime. Later in April, accord-
ing to Golden, he was again called into Brown's office
and told that, "I had been seen by the assistant security
manager, Eric Dessert, talking about non-work related
materials." Golden responded that he wanted to speak to
Dessert about the matter but he was not permitted to
have such a meeting. He was given a "verbal warning"
at the time. This was apparently the incident which the
General Counsel alleges as a violation of the Act.
Brown testified that on April 2 Golden approached
him and said he wanted to talk to him. Brown invited
Golden into his office. Golden said that he was active in
the Union. Brown responded that that was fine, but he
also informed Golden about Respondent's lawful no-so-
licitation policy which restricted worktime solicitation.
Brown denied telling employees that they should not
talk about nonwork subjects on companytime. He testi-
fied that he sat in on a counseling session involving
Golden and his supervisor, Walter Joseph. The subject
of the meeting was a complaint that Golden was leaving
his work area. Golden was subsequently issued a written
warning for leaving his work area without permission.
This was dated May 1, 1981. Another "final warning"
was issued to Golden on June 12, 1981, for the same of-
fense.
In view of the two written warnings mentioned above,
which were introduced into evidence, it is likely that the
earlier verbal warning to which both Brown and Golden
referred dealt with leaving the work area without per-
mission, as Brown testified. Demonstrating a lack of
candor, Golden did not even mention the two written
warnings in his testimony. Brown testified that Respond-
ent has a procedure whereby written warnings follow
575
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
only after verbal warnings are issued. This supports
Brown's version of the April 24 meeting. In these cir-
cumstances, I do not credit Golden's testimony and I
shall dismiss paragraph 5(a) of the complaint.
G. The Allegation That Supervisor Eugene Diggs
Created the Impression of Surveillance During a
Conversation with Golden
Golden also testified that some time in June he ap-
proached Supervisor Eugene Diggs and ask him if it
were true, as he had heard, that Diggs was told to keep
an eye on him and employee John Bullock. According to
Golden, Diggs said that it was true and that Personnel
Manager Brown told him to do so but that Diggs had
refused to comply. Golden also testified that he confront-
ed Brown with this rumor and that Brown denied that
he ever told anyone to "keep an eye on me."
Diggs and Brown denied that Brown ever gave any
such instructions to Diggs. Diggs confirmed that Golden
approached him about the rumor but he testified that he
told Golden, "I didn't know nothing about it and it was
not in my style to do anything like that." Diggs placed
the conversation
in July, the Friday before July 4;
Golden placed the conversation some time in June.
Diggs impressed me as a candid and truthful witness.
His testimony was not impeached on cross-examination
and he more clearly placed the coversation in context
than did Golden. In these circumstances, I credit Diggs'
account of the conversation and I shall dismiss paragraph
5(d) of the complaint.
IV. THE EFFECT OF THE UNFAIR LABOR PRACTICES
ON THE ELECTION
I have found three separate unfair labor practices.
They were committed within the critical preelection
period between the filing of the election petition and the
election itself. The Board seeks to provide in election
proceedings "a laboratory in which an experiment may
be conducted, under conditions as nearly ideal as possi-
ble, to determine the uninhibited desires of the employ-
ees." General Shoe Corporation, 77 NLRB 124 (1948).
The Board has also held that "[c]onduct violative of Sec-
tion 8(a)(l) is, a fortiori, conduct which interferes with
the exercise of a free and untrammeled choice in an elec-
tion." Dal-Tex Optical Company, Inc., 137 NLRB 1782,
1786 (1962). Thus, the commission of unfair labor prac-
tices requires that the election be set aside, unless it is
"virtually impossible to conclude that they could have
affected the results of the election," Super Thrift Markets,
Inc. t/a Enola Super Thrift, 233 NLRB 409 (1977). No
such determination can be made in this case. There is
evidence that the unlawful conduct was transmitted to
other employees besides those to whom it was addressed.
Moreover, Pugh's coercive interrogation of, and threat
to, union election observer Gardner between the ballot-
ing sessions was a serious interference with the Board's
election process. In these circumstances, I find that Re-
spondent's unfair labor practices did indeed tend to re-
strain free choice and that the election of September 11
and 12, 1981, must be set aside. See Greenpark Care
Center, etc., 236 NLRB 683, 684 (1978).
CONCLUSIONS OF LAW
1. By interrogating employees about their union and
other protected activities, by creating the impression of
surveillance of union activities, and by threatening an
employee with discharge for engaging in union activities,
Respondent has violated Section 8(a)(1) of the Act.
2. The above violations constitute unfair labor prac-
tices within the meaning of Section 2(6) and (7) of the
Act.
3. The above violations, which were also alleged as
objections to the election conducted in Case 5-RC-
11585, interfered with the election in that case and re-
quire that the election be set aside and a new election or-
dered.
4. Respondent has not otherwise violated the Act.
THE REMEDY
Having found that Respondent engaged in unfair labor
practices within the meaning of Section 8(a)(1) of the
Act, I shall order Respondent to cease and desist there-
from and to take certain affirmative action which will ef-
fectuate the policies of the Act. Having found also that
Respondent's unfair labor practices interfered with the
election of September 11 and 12, 1981, I shall order that
the election be set aside and a new election be conducted
in Case 5-RC-11585.
Upon the foregoing findings of fact and conclusions of
law, I hereby issue the following:
ORDER 2
The Respondent, Makro Self-Service Wholesale Cor-
poration, Capitol Heights, Maryland, its officers, agents,
successors, and assigns, shall:
I. Cease and desist from:
(a) Coercively interrogating employees about their
union activities, creating among employees the impres-
sion of surveillance of their union activities, and threat-
ening employees with discharge or other reprisals for en-
gaging in union activities.
(b) In any like or related manner interfering with, re-
straining, or coercing employees in the exercise of their
rights under Section 7 of the Act.
2. Take the following affirmative action which will ef-
fectuate the policies of the Act:
(a) Post at its premises in Capitol Heights, Maryland,
copies of the attached
notice marked "Appendix." 3
Copies of said notices on forms provided by the Region-
al Director for Region 5, after being duly signed by Re-
spondent's authorized representative, shall be posted by
it immediately upon receipt thereof, and be maintained
by it for 60 consecutive days thereafter, in conspicuous
places, including all places where notices to enployees
z In the event no exceptions are filed as provided by Sec. 102.46 of the
Rules and Regulations of the National Labor Relations Board. the find-
ings, conclusions, and recommended Order herein shall, as provided in
Sec. 102.48 of the Rules and Regulalions, be adopted by the Board and
become its findings, conclusions, and Order, and all objections thereto
shall be deemed waived for all purposes
3 In the event that this Order is enforced by a Judgment of a United
States Court of Appeals, the words in the notice reading "Posted by
Continued
576
MAKRO SELF-SERVICE WHOLESALE
are customarily posted. Reasonable steps shall be taken
by Respondent to ensure that said notices are not altered,
defaced or covered by any other material.
(b) Notify the Regional Director for Region 5, in writ-
ing, within 20 days from the date of this Order, what
steps Respondent has taken to comply herewith.
Order of the National Labor Relations Board" shall read "Posted Pursu-
ant to a Judgment of the United States Court of Appeals Enforcing an
Order of the National Labor Relations Board."
IT IS FURTHER ORDERED that the representation elec-
tion conducted on September 11 and 12, 1981, in Case 5-
RC-11585 be set aside, and that Case 5-RC-11585 be re-
manded to the Regional Director for Region 5 for the
purpose of conducting a new election at such time as he
deems appropriate.
IT IS FURTHER ORDERED that the allegations of the
complaint in Case 5-CA-13778 as to which violations
were not found are hereby dismissed.
577