271 NLRB 35
ABF Freight Systems
ABF FREIGHT SYSTEMS
ABF Freight Systems, Inc. and Daniel Callahan.
Case 4-CA-12672
29 June 1984
DECISION AND ORDER
BY CHAIRMAN DOTSON AND MEMBERS
HUNTER AND DENNIS
On 28 April 1983 Administrative Law Judge
Joel A. Harmatz issued the attached decision. The
General Counsel filed exceptions and a supporting
brief, the Charging Party filed cross-exceptions, a
supporting brief, and a reply brief to the Respond-
ent's cross-exceptions.
The National Labor Relations Board has delegat-
ed its authority in this proceeding to a three-
member panel.
The Board has considered the decision and the
record in light of the exceptions and briefs and has
decided to affirm the judge's rulings, findings,I and
conclusions2
as modified herein and to adopt the
recommended Order.
The complaint alleges that the Respondent vio-
lated Section 8(a)(1) of the Act by discharging
Charging Party Callahan because he complained
about the safety of, and refused to drive, a tractor-
trailer. The judge found that the collective-bargain-
ing agreement between the Respondent and the
Union contained provisions to the effect that an
employee may not be required to operate a vehicle
that is either unsafe or in violation of Department
of Transportation regulations.3
The judge found
that Callahan complained that the tractor-trailer as-
signed to him 30 July 1981 had faulty brakes and
the tractor lacked rear reflectors;4
that, after
The General Counsel and Charging Party have excepted to some of
the judge's credibility findings. The Board's established policy is not to
overrule an administrative law judge's credibility resolutions unless the
clear preponderance of all the relevant evidence convinces us that they
are incorrect. Standard Dry Wall Products, 91 NLRB 544 (1950), enfd.
188 F.2d 362 (3d Cir. 1951). We have carefully examined the record and
find no basis for reversing the findings.
In adopting the credibility findings of the judge, we find it unnecessary
to pass on his reliance on evidence concerning whether the tractor lacked
reflectors required by Department of Transportation regulations inas-
much as there remain sufficient grounds relied on by the judge for dis-
crediting the testimony of Charging Party Callahan.
' No exceptions have been filed to the judge's conclusion that deferral
under Spielberg Mfg. Co., 112 NLRB 1080 (1955), to the decision of the
Joint Area Grievance Committee denying Callahan's grievance concern-
ing his discharge is inappropriate.
In adopting the judge's findings and conclusions, we do not rely on
John Sexton 4 Co., 217 NLRB 80 (1975), cited in sec. II of the decision.
a United States Department of Transportation Regulations, 49 CFR §
393.40(a) requires that vehicles covered by the regulations, including
tractor-trailers, have adequate brakes. The subsequent sections set forth
specific requirements for braking systems and brake performance. Sec.
393.13 of the same regulations provides that "[elvery truck tractor shall
be equipped ... [o]n the rear [with] . . . two reflectors, one at each side
.... " The regulation permits the reflectors to be combined with tail-
light lenses.
4 In sec. II of his decision the judge inadvertently stated at one point
that Callahan complained about missing reflectors on the rear of the trail-
271 NLRB No. 6
making these complaints, Callahan refused to drive
the unit; and that the Respondent discharged him
for his refusal to drive. The judge found that in re-
fusing to drive the truck Callahan acted alone. The
judge concluded that in discharging Callahan the
Respondent did not violate the Act because at the
time of his refusal to drive Callahan "did not pos-
sess a good faith belief that the unit . . . presented
a hazard to himself or others." We agree with the
judge's conclusion that the Respondent's discharge
of Callahan was not unlawful, but for the following
reasons.
In our recent decision in Meyers Industries,5 we
overruled Alleluia Cushion Co.,6
in which the
Board had held that the Act protected an individ-
ual employee's complaint to a public health and
safety agency even in the absence of an affirmative
showing that any other employee supported him in
making the complaint. In Meyers, we held that, in
order to find an employee's activity to be "concert-
ed" within the meaning of Section 7 of the Act, it
must be "engaged in with or on the authority of
other employees, and not solely by and on behalf
of the employee himself. " ?7
As noted above, the
judge found that Callahan acted alone in refusing
to drive the truck. Although the Charging Party
excepts to the judge's failure to find that he was
engaged in actual concerted activity when he re-
fused to drive the truck, we find no merit in this
exception. Thus, although the record shows that
Callahan recruited a number of other employees to
observe a moving test of the brakes and to check
the rear of the tractor for reflectors, the record is
devoid of evidence that these or any other employ-
ees participated with Callahan in his refusal to take
the truck or authorized that refusal. Indeed, the
only evidence in the record bearing directly on
whether other employees supported Callahan in his
refusal indicates that they did not. Thus, one em-
ployee, Malick, counseled Callahan not to refuse to
drive the truck. Callahan's union business agent
also advised him not to refuse to drive the truck.
Accordingly, applying Meyers, we find that Calla-
han's refusal to drive did not constitute actual con-
certed activity.
In Meyers, however, we noted that there was no
applicable collective-bargaining agreement and dis-
er and the failure of the brakes on the tractor to "grab." It is clear from
the record, as well as from the remainder of the judge's decision, that
Callahan's complaints concerned an absence of reflectors on the tractor
and the brakes failing to operate properly on the trailer. Callahan's initial
complaints about the vehicle also included a cracked taillight lens on the
trailer. However, the lens was replaced by the Respondent prior to Calla-
han's discharge, and it is clear from the record that his ultimate refusal to
drive was not based on a cracked trailer taillight lens.
5 268 NLRB 493 (1984).
6 221 NLRB 999 (1975).
7 268 NLRB 493, 497.
35
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
tinguished that situation from the Interboro situa-
tion8 in which an individual employee attempts to
enforce the terms of a collective-bargaining agree-
ment. 9 The Board's Interboro doctrine holds that in
general, when an individual employee seeks to en-
force the terms of a collective-bargaining agree-
ment, his activity is concerted within the meaning
of the Act. The Supreme Court recently upheld
the Interboro doctrine in NLRB v. City Disposal
Systems.' ° In City Disposal, the Court stated, "As
long as the employee's . . . action is based on a
reasonable and honest belief that he is being . . .
asked to perform a task that he is not required to
perform under his collective-bargaining agreement,
and the . . . action is reasonably directed toward
the enforcement of a collectively bargained right,
there is no justification for overturning the Board's
judgment that the employee is engaged in concert-
ed activity ...
., 1
In City Disposal, a truckdriver, Brown, was dis-
charged for refusing to drive a truck, claiming that
it had faulty brakes. Brown was covered by a col-
lective-bargaining agreement which, like the collec-
tive-bargaining agreement in the present case, pro-
hibited the employer from assigning employees to
work under unsafe conditions and protected a driv-
er's refusal to drive an unsafe vehicle.12
Brown's
refusal to drive the truck assigned to him was
based on an incident the previous workday in
which that truck nearly collided with a vehicle
that Brown was driving apparently because the
truck had faulty brakes. When his supervisor as-
signed Brown to drive that truck, Brown refused,
asserting that there was something wrong with its
brakes. When a second supervisor asked Brown to
drive the same truck, Brown again refused and
asked whether the supervisor was not putting work
ahead of the safety of the drivers. Brown was then
discharged for refusing to drive the truck. The Su-
preme Court upheld the Board's finding that
Brown had reasonably and honestly invoked a col-
lectively
bargained
right
and that,
therefore,
Brown's conduct was concerted.
Turning to the facts of the instant case, employ-
ee Callahan had a history of rejecting four times as
many trucks for alleged safety or equipment viola-
tions as any of the Respondent's other drivers, and
as a result the Respondent in early January 1981
implemented a procedure under which trucks to be
assigned to Callahan were sent to the Respondent's
shop for inspection prior to assigning them to Cal-
8 See Interboro Contractors, 157 NLRB 1295, 1298 (1966).
9 268 NLRB 493, 497.
10 115 LRRM 3193, 100 LC ¶ 10,846 (1984).
" Id. at 3200
i2 Id. at 3195.
lahan. Even after this change in procedure, Calla-
han rejected 40 percent of the rigs assigned to him.
The truck assigned to Callahan on the day of his
discharge had been inspected and cleared both by
the previous driver and by the Respondent's me-
chanics before it was assigned to Callahan. After
Callahan complained about the truck, the Respond-
ent's chief mechanic gave the brake system addi-
tional stationary and moving tests and found the
brakes to be in good working order.' 3 Following
Callahan's refusal to drive the truck, the brakes
were given another moving test at the request of
Callahan's union business agent and were found to
be good by both the business agent and the em-
ployee who drove the truck during the test. Final-
ly, when the truck was assigned to another driver
after Callahan's final refusal to drive it, that driver
found no problem with the truck in his pretrip in-
spection and cleared the truck as safe in his post-
trip report.
As noted above, in City Disposal, the Supreme
Court affirmed the Interboro doctrine, including the
qualification that an individual employee's invoca-
tion of a collectively bargained right must be rea-
sonable and honest in order to bring it within the
protection of the Act. Taken as a whole, the evi-
dence clearly establishes that, when Callahan re-
fused to drive the tractor-trailer unit assigned to
him 30 July 1981 complaining that it had faulty
brakes and lacked required reflectors, he was not
reasonably and honestly invoking a collectively
bargained right, but was obstructively raising petty
and/or unfounded complaints. 4
Thus, as more
iS In response to Callahan's complaint that the tractor of the unit
lacked rear reflectors required by Department of Transportation regula-
tions, the Respondent's chief mechanic told Callahan that he would not
place reflectors on the rear of the cab. The record does not clearly estab-
lish whether the taillight lenses that were on the tractor were sufficiently
reflective to meet the requirements of the DOT regulations. However, it
is undisputed that the trailer which Callahan was to tow did have rear
reflectors. Although the record establishes that it is theoretically possible
for a driver who begins a trip towing a trailer to be required to drive the
tractor alone at some point (for example, if the trailer but not the tractor
experiences a breakdown), the record also establishes that the Respond-
ent required its drivers to drive with their lights on. Thus, even assuming
the unlikely event that Callahan would have been required to drive the
tractor alone and even assuming that the tractor lacked rear reflectors re-
quired by DOT regulations, there is no evidence that this could make
any difference with respect to safety or any other aspect of Callahan's
operation of the vehicle. Further, there is no evidence that any of the
other drivers or mechanics who inspected the vehicle assigned to Calla-
han found any problem with its reflectors.
14 Our conclusion that Callahan was not reasonably and honestly in-
voking a collectively bargained right is bolstered by a number of addi-
tional factors. First, Callahan testified that the brakes on all the Respond-
ent's trucks are faulty because the Respondent has disconnected an elec-
tronic system for distributing braking force among the different wheels
on all its trucks. This testimony indicates that, despite the fact that the
Respondent has a high national safety standing and an extensive internal
safety program, Callahan would feel himself justified in rejecting any of
its trucks for faulty brakes. Second, as noted by the judge, in the affidavit
that Callahan originally gave to the Board agent during the investigation
Continued
36
ABF FREIGHT SYSTEMS
fully set forth above, the basis of Callahan's com-
plaint about the brakes on the truck assigned to
him was his purported opinion, which was con-
trary to the opinions of several other drivers and
mechanics as well as Callahan's business agent, that
the brakes did not function properly in moving
tests. The honesty and reasonableness of Callahan's
purported opinions about the truck's defects are
particularly suspect in light of his history of reject-
ing four times as many trucks as the Respondent's
other drivers, and the context and nature of Calla-
han's complaints indicate that they were neither
reasonable nor honest attempts to invoke a right se-
cured in the collective-bargaining agreement. Ac-
cordingly, we conclude that under the Interboro
doctrine, as affirmed by the Supreme Court in City
Disposal, Callahan's refusal to drive based on those
complaints was neither concerted nor protected ac-
tivity within the meaning of Section 7 of the Act.
We therefore further conclude that, by discharging
Callahan for his refusal to drive, the Respondent
did not violate Section 8(a)(l) of the Act.
ORDER
The recommended Order of the administrative
law judge is adopted and the complaint is dis-
missed.
MEMBER DENNIS, concurring.
I agree with my colleagues, for the reasons they
state, that Charging Party Daniel Callahan did not
engage in concerted activity within the meaning of
Meyers Industries, 268 NLRB 493 (1984), when he
refused to drive a truck. I also agree that Calla-
han's refusal to drive the truck in question did not
constitute concerted activity under the Board's In-
terboro doctrine,1 but I do not rely on my col-
leagues' entire rationale.
In City Disposal,2 the Supreme Court upheld the
Interboro doctrine, stating: "As long as the employ-
ee's ... action is based on a reasonable and honest
belief that he is being . . . asked to perform a task
that he is not required to perform under his collec-
tive-bargaining agreement, and the . . . action is
of this case, he made no mention of any tendency of the unit to jackknife
in referring to the problems he allegedly encountered with the brakes,
whereas in his testimony at the hearing Callahan referred to such a tend-
ency but couched it in equivocal terms-that the vehicle "seemed like it
had a tendency to want to jack-knife." Finally, the lack of a reasonable
and honest attempt to invoke a collectively bargained right on the part of
Callahan is indicated by the nature of one of the other complaints that
Callahan initially made about the vehicle assigned to him on the day of
his discharge. Specifically, he complained about a cracked taillight lens
on the trailer. Although the Respondent did replace this lens when Calla-
han complained about it, as the judge found, the crack in the lens was a
small, hairline crack.
I Interboro Contractors, 157 NLRB 1295 (1966), enfd. 388 F.2d 495 (2d
Cir. 1967).
2 NLRB v. City Disposal Systems, 104 S.Ct. 1505 (1984).
reasonably directed toward the enforcement of a
collectively bargained right, there is no justification
for overturning the Board's judgment that the em-
ployee is engaged in concerted activity, just as he
would have been had he filed a formal griev-
ance."3 The Court also stated that "[t]he rationale
of the Interboro doctrine compels the conclusion
that an honest and reasonable invocation of a col-
lectively bargained right constitutes concerted ac-
tivity, regardless of whether the employee turns
out to have been correct in his belief that his right
was violated." 4
Applying these principles, the Court found that
employee James Brown was unlawfully discharged
when he refused to drive a truck, claiming that it
had deficient brakes. Brown was covered by a col-
lective-bargaining agreement, similar to the one
here, which granted employees the right to refuse
to drive unsafe trucks. The Court upheld the
Board's finding that Brown's refusal was concerted
because it was based on an honest and reasonable
belief that the truck's brakes were faulty.
The instant case is factually distinguishable from
City Disposal, in which Brown's personal observa-
tion of the truck's brake problem on the working
day before his refusal to drive it gave rise to his
reasonable and honest belief that the truck was
unsafe. Here, by contrast, Callahan knew that the
Respondent's mechanics had inspected and cleared
the truck assigned to him. After Callahan com-
plained about the truck, the Respondent's chief me-
chanic performed additional stationary and moving
tests and found that the brakes were in good work-
ing order. Following Callahan's refusal to drive the
truck, the brakes were given another moving test
at the request of Callahan's union business agent
and were pronounced in good working order by
both the business agent and the employee testing
the brakes.
The Respondent thus presented Callahan with an
evaluation of the truck-prior to his discharge-
showing that it was safe to drive. Under these cir-
cumstances, Callahan's continued refusal to drive
cannot be considered a reasonable and honest invo-
cation of rights secured by the collective-bargain-
ing agreement.5 For these reasons, I find that Cal-
lahan's refusal to drive the truck was not concerted
within the meaning of Section 7 of the Act and
conclude that Callahan's discharge did not violate
Section 8(a)(1).
' Id. at 1512.
4 Id. at 1513.
s Similarly, the recitation of facts in fn. 13 of the majority opinion re-
veals that Callahan's complaint about the lack of rear reflectors was nei-
ther honestly nor reasonably maintained.
37
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
DECISION
STATEMENT OF THE CASE
JOEL A. HARMATZ, Administrative Law Judge. This
proceeding was heard by me on November 18 and 19,
1982, in Harrisburg, Pennsylvania on an unfair labor
practice charge filed on January 27, 1982, and a com-
plaint issued on March 8,
1982, alleging that ABF
Freight Systems Inc. (the Respondent) on July 30, 1981,
violated Section 8(a)(1) of the Act by discharging Daniel
Callahan because he engaged in concerted activity "by
complaining about the safety of a tractor-trailer and re-
fusing to drive said tractor-trailer."
In its duly filed
answer the Respondent denied that it committed any
unfair labor practices. Following close of the hearing,
briefs were filed on behalf of the General Counsel, the
Charging Party, and the Respondent.
On the entire record in this proceeding, including con-
sideration of the post-hearing briefs, and, particularly,
my ability directly to observe the witnesses while testify-
ing and their demeanor, it is hereby found as follows.
FINDINGS OF FACT
I. JURISDICTION
The Respondent is a Delaware corporation engaged in
interstate trucking operations with a principal place of
business in Fort Smith, Arkansas, as well as terminals
throughout the United States, including that located in
Carlisle, Pennsylvania, the sole facility involved in this
proceeding. During the calendar year preceding issuance
of the complaint, the Respondent in the course of said
operations derived revenues in excess of $50,000 for de-
livering goods and merchandise across state lines.
The complaint alleges, the answer admits, and I find
that the Respondent is, and has been at all times material
herein, an employer engaged in commerce within the
meaning of Section 2(2), (6), and (7) of the Act.
II. THE ALLEGED UNFAIR LABOR PRACTICES
This is another in a long line of cases spawned by In-
terboro Contractors, Inc., 157 NLRB 1295 (1966), affd.
388 F.2d 495 (2d Cir. 1967), in which the lawfulness of a
truckdriver's discharge is contested by the General
Counsel because his discharge was motivated by a refus-
al to operate a vehicle out of professed concern for
safety. See also City Disposal Systems, 256 NLRB 451 re-
versed 683 F.2d 1005 (6th Cir. 1982).
The Respondent is engaged in the interstate transport
of freight by motor carrier. At times material, its Car-
lisle, Pennsylvania terminal was I of some 100 located
throughout the United States. Employees at the terminal
are covered by the industrywide collective-bargaining
agreement and a local supplement thereto negotiated
with the Teamsters Union. The dischargee, Daniel Calla-
han, was first employed by the Respondent in January
1978. During his employment, he served as a yardman,
dockman, city driver, and over-the-road driver. Appar-
ently, due to an injury, he was relieved of his driving
duties during a 9-month period ending May 1981, at
which time he resumed as an over-the-road driver, con-
tinuing in that capacity until his employment terminated
on July 30, 1981.1
The discharge occurred in the course of a confronta-
tion between Callahan and company representatives con-
cerning the road worthiness of a vehicle.2 Prior to June
1981, Callahan admittedly, as an over-the-road driver, re-
jected 90 percent of the rigs assigned to him. Consistent
with established practice, the complaints were processed
through the Respondent's dispatchers, who either permit-
ted Callahan to take the vehicle to the garage for repair
or replaced it with another assignment. When the dis-
patcher elected to maintain the assignment, Callahan was
eligible for compensation in the form of "breakdown
pay" so long as the mechanics were able to find some-
thing wrong with the rig and the repairs took in excess
of 8 minutes. Thus, while rejection of an assigned unit
would not necessarily increase labor cost inputs, it would
cause a delay in the delivery of freight.
Testimony established that breakdown claims made by
Callahan averaged four times greater than any other of
the Respondent's over-the-road drivers.3 This was ex-
plained by Callahan as an outgrowth of his above-aver-
age knowledge of Federal and State Department of
Transportation (DOT) regulations pertaining to truck
safety. He also averred that he was able to detect more
defects because his DOT required pretrip inspections
were "more thorough" than that of other drivers. In
June 1981, because of the excessiveness of Callahan's
breakdown time, the Company elected to protect itself
by preinspecting all vehicles assigned to Callahan. Thus,
the dispatcher would run Callahan's rig through the
garage, for pretrip inspection by mechanics before its re-
lease to Callahan. This approach, however, failed to
eliminate the problem. Callahan, according to his own
testimony, despite this practice, continued to reject 40
percent of his assignments until his discharge.4
The events of July 30 opened with Callahan's dispatch
on a run to Wycheville, Virginia. A "Vehicle Condition
Report" (VCR) required by DOT regulations was com-
pleted by the prior driver of the tractor involved, who
signified that the vehicle was okay.s Nevertheless,
I Unless otherwise indicated, all dates refer to 1981.
2 The Respondent contends that Callahan quit his employment and
was not discharged. It is apparent, however, that Callahan was ordered
from company property on July 30 for reasons unmistakably triggered by
his refusal to drive a tractor-trailer which he claimed to be unroad-
worthy. The ordering of Callahan from the premises, in the circum-
stances, was the substantive equivalent of a discharge.
s The General Counsel urges that the above testimony by the Re-
spondent's terminal manager, Donald J. Seguin, be discredited inasmuch
as the Respondent failed to enforce this by presentation of supporting
documentation. Contrary to the General Counsel, I am unwilling to draw
an adverse inference in this respect. Cf. St. Regis Paper Company, 247
NLRB 745 (1980). Seguin's crediblity as to this item was not seriously
challenged during the course of the hearing and seemed entirely probable
when assessed in the light of Callahan's own testimony concerning the
frequency of his complaints.
4 Callahan was the only over-the-road driver whose rigs were prein-
spected by the mechanics in this fashion. Following this innovation, he
rejected assignments on June 7, 11, 15, 17, 18, 20, and 24 and July 2, 6. 9,
12, 25, 27, and 30, the last being the day of his discharge.
I The VCR is completed by the driver prior to release of a unit. By
this document, word is passed as to whether the vehicle is suitable for
dispatch to the next driver. Where a driver signifies a defect on the
Continued
38
ABF FREIGHT SYSTEMS
Donald Seguin, Respondent's line haul manager, over-
heard the dispatch and directed that the vehicle involved
be run through the garage. The dispatcher obliged, the
vehicle was examined by mechanics, and after the brakes
were adjusted, it was cleared as roadworthy and placed
on the ready line for release to Callahan. 6
Callahan claimed that his pretrip inspection on July 30
was no exception to his customary "thorough" ap-
proach.7 During same, Callahan alleges that he detected
four deficiencies, as follows:
I. A safety chain attached to the trailer door was
broken.
2. Reflectors on the rear of the trailer were miss-
ing.
3. Brakes on the tractor axle did not grab and the
rig failed to show sufficient braking power.
4. A light assembly lens on the rear of the trailer
was cracked.
Callahan reported the above to the dispatcher on duty
and requested permission to either take the unit to the
garage or switch rigs. After conferring with Seguin, the
dispatcher permitted Callahan to go the garage." Hedges
changed the cracked lens on the trailer tail assembly, 9
but informed Callahan that he would not put reflectors
on the back of the cab. '° Hedges did, however, return to
the underside of the trailer and for a second time that
day examined operation of the brakes with the aid of a
dock supervisor who operated the controls from within
the cab. Having detected no discrepancies, Hedges in-
quired of Callahan as to whether he could drive the
truck. Callahan agreed and Hedges drove the truck,
checking the brakes twice, once with the foot valve and
then again activating them with the trolley valve. He
again concluded that the brakes performed without dis-
VCR, the vehicle automatically will go to the garage for correction
before release to the next driver. There also is evidence that the yard
jockey who delivers vehicles to the ready line is required to report de-
fects.
6 After adjustments, the brakes were examined by Reuben Hedges, the
Respondent's maintenance supervisor, who concluded that they were
properly adjusted and in good working order.
7 The pretrip inspection is also required by Federal DOT regulations.
Callahan's description of this process which was presented almost entire-
ly in narrative form consumed almost five pages of the transcript.
Callahan testified that on his arrival at the garage, Hedges exclaimed,
"What the hell are you doing here." Although I see nothing out-of-line in
this remark, it is noted that Callahan was not regarded as a credible wit-
ness. In a statement he prepared within a week of his termination, Calla-
han imputes the more innocent "What are you doing here?" to Hedges.
See G.C. Exh. 8. As shall be seen, Callahan revealed a proclivity to en-
force his position in this proceeding by falsely embellished testimony.
From an overview of his testimony herein, one might well imagine the
tempest he was likely to have contrived while simply on the job and not
under oath.
9 The lens that was on the vehicle on the occasion in question is in
evidence as R. Exh. 3. The defect was obviously of the hair line variety
It was my impression that Callahan, out of concern that others might
evaluate his citation in this respect as trivial, deliberately exaggerated in
testifying that the crack was sufficient to permit a white light to shine
through in violation of Pennsylvania State Highway regulations. How
this was discernible to Callahan in broad daylight defies explanation.
to A conflict exists as to whether Callahan's allegations pertained to
"the cab only" or to "the entire tractor." The matter is treated below.
crepancy and that the tractor stopped sufficiently.I
He
informed Callahan that he would not adjust the brakes.
He also called the front office to inform Seguin that Cal-
lahan was refusing to drive the unit. Callahan, in the
meantime, drove the rig, and sought out two other em-
ployees
to confirm
this further test of the brake
system. 12 During this test, Callahan again found the
brakes unsatisfactory.'" 3
When Seguin arrived and confronted Callahan, the
chain, which apparently was not a required item on the
unit, had been removed from the rear door of the trailer.
Therefore, the only remaining problems related to the
brakes and tractor reflectors. Notwithstanding Callahan's
request that these matters be corrected, Seguin consistent
with the position of his chief mechanic, declared that no
work would be done on the unit. Callahan asked that he
be given another unit. Seguin held firm, directing Calla-
han to drive the vehicle. Callahan then sought advice
from another over-the-road driver, Ken Malick. Malick
advised him to have either Hedges or Seguin sign Calla-
han's trip report to reflect that the unit was okay. Malick
warned Callahan not to refuse the unit. Callahan twice
requested that Seguin sign, but Seguin refused.' 4 Ac-
cording to Callahan, he again asked Malick what he
should do, and Malick suggested that he call the union
hall. At this point Callahan claims to have attempted un-
successfully
to
reach
Union
Business
Agent
Tom
Klinger. He then returned to the garage area, again in-
quiring of Malick as to what he should do. Malick told
him to try to get management to sign the trip report, but
warned that he should not refuse the unit. Accordingly,
Callahan again asked Seguin to sign the trip report or
give him another unit.1 5 At this point, Seguin stated that
" William Sawyer, a repairman employed by the Respondent, testified
that on July 30 he observed Hedges testing the rig. He claimed to have
heard something dragging in the gravel, turned and looked, and saw tires
sliding, and that it was the rig driven by Hedges. He claimed to have
observed the front axle wheels on the trailer turning while the wheels on
the rear axle of the trailer were digging into the gravel. He further
averred that Hedges stopped a couple of more times, and then returned
to the shop. At the garage, according to Sawyer, he told Hedges that
"the wheels were turning, that they all wasn't holding." To this, accord-
ing to Sawyer, Hedges replied "The brakes was holding, as far as he was
concerned, the damn thing was all right." Hedges could not recall any
conversation with an employee other than Callahan after completing the
test. I was not impressed with Sawyer, his testimony did not ring true
and, though an incumbent employee, his testimony was regarded as unbe-
lievable.
tZ The other employees were Sawyer and another yardman, Kenneth
Sniffen.
Is Apparently Callahan inquired of Roger Peterson, a city driver for
the Respondent, to confirm whether reflectors were absent from the trac-
tor. According to Peterson. he examined the rear of the cab and looked
on the rear of the chassis but observed no reflectors.
14 Seguin testified that he refused to sign because this request was not
in accord with proper procedure. I need not resolve the apparent conflict
as to whether Callahan demanded that the report be signed as indicating
that the vehicle was "okay," as Callahan recites, or as Seguin states, that
"it would not be fixed." In this connection, I can understand why a rep-
resentative of management, notwithstanding his strong belief that a vehi-
cle was in good operating condition, would be reluctant to certify in
writing that this was the case.
I' It is noted that Callahan himself testified that the Company rarely
switched rigs. On 9 of 10 occasions, they simply made the repairs.
39
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
if Callahan did not take the unit, it would be considered
a voluntary quit. Callahan then informed Seguin "I am
not quitting, but I am not going to drive that truck in the
condition that it is in."16 Callahan then said, "that if
Seguin would sign his trip report that the unit was okay,
he would take the unit out on the street and test it.""1
7 At
this point, Seguin asked Callahan for his bills. Callahan
obliged, but on returning with the documents, again
asked if the trip report would be signed or the unit fixed.
Seguin again asked for the bills, directing that Callahan
be off the property in 10 minutes or be thrown off. 18
Callahan did as directed, but, while waiting for his
ride, remained outside the gates of the terminal when ap-
proximately 1-1/2 hours later Union Business Agent
Klinger appeared. Callahan informed the latter that he
had been ordered from the premises because he refused
to drive the assigned unit. Consistent with the credited
testimony of Klinger, I find that the sole defect expressly
mentioned by Callahan at the time was the defective
"s Despite the above testimony, which was elicited on Callahan's
direct examination by the General Counsel, the latter through a leading
question obtained testimony from Malick to the effect that during this in-
cident the latter did not hear "Callahan say that he refused to drive the
truck," Indeed, based on the latter examination, the General Counsel's
brief at page 8 represents that: "at no time during these discussions did
Callahan say . . . that he refused the truck." In the face of Callahan's
own testimony it is difficult to comprehend the General Counsel's strate-
gy in this regard. It certainly dispells the notion that incumbent employ-
ees are to be credited in any and all circumstances.
i7 It is noted in this connection, that drivers test the brakes on their
vehicles in the yard and on a street that runs adjacent to the terminal.
Callahan related that he only would use the street if he was satisfied on
the basis of his yard test that the brakes were okay. As shall be seen, the
street furnishes what appears a more appropriate location for such a test
than the area of the yard selected by Callahan to conduct his tests.
18 Following close of the hearing the Charging Party, by his attorney,
moved that the record be reopened to receive what had been marked at
the hearing as C.P. Exh. 1. Based on representation by Charging Party's
counsel, that document purported to be a transcription of a tape record-
ing made of a joint area grievance committee meeting held on a griev-
ance filed by Callahan with respect to his discharge. In support of the
motion, it is indicated that said exhibit is relevant for purposes of assess-
ing the credibility of Seguin and that it was not offered at the hearing by
reason of counsel's oversight. The Respondent opposes the request to
reopen. In denying the Charging Party's motion, it is noted that the evi-
dence involved does not fit the "newly discovered or previously unavail-
able" standard covering posthearing submissions. See, e.g., Pittsburgh
Plate Glass Co. v. NLRB, 313 U.S. 146, 162 (1941); Polis Wall Covering
Co., 262 NLRB 1336 fn. 1 (1982). Indeed, the document in question was
never authenticated. Other than the unsworn declaration by counsel, the
source of this document is a mystery. There simply is no testimony under
oath that C.P. Exh. I is a factual and accurate representation of what
counsel says it is, nor explication as to how the transcription was made,
who made it and from what source, and that the unauthenticated docu-
ment represents an honest, complete, and accurate reproduction of what
appeared on the tape and what transpired at the proceeding. Apparently,
counsel for the Charging Party sought to sidestep this defect by the fol-
lowing representation in its motion:
The accuracy of that transcript was admitted by Mr. Seguin at the
hearing of November 18-19:
Q. (By Mr. Goldbergl: (Ils this an accurate transcription of what
you said at the hearing as far as you can recollect?
A. [By Mr. Seguin]: As far as I-if you got that off the tape then
that's what I had to say. (Tr. 415.)
Quite obviously, a fair reading of the above-quoted testimony by Seguin
hardly constitutes an admission substantiating counsel's representation.
Thus, even if the rules designed to bring litigation to an end were re-
laxed, to grant this motion entails more than mere receipt of a document.
Also required is parol testimony as to the authenticity of the transcrip-
tion, subject to cross-examination by the party against whom that docu-
ment is offered.
brakes. Klinger then asked Callahan to wait and Klinger
repaired to Seguin's office. Seguin confirmed to Klinger
that Callahan had refused the truck because the brakes
were no good. He in turn opined that there was nothing
wrong with them. Seguin requested that Klinger drive
the truck and judge for himself. Klinger refused, prefer-
ring that a yard jockey perform the test. Casey Michaels
was designated to do so. He tested the brakes and found
them adequate, as did Klinger who witnessed the test.
Klinger then went outside the gate where he told Cal-
lahan that there was nothing wrong with the brakes and
that it would be best that he get in the truck and go.1 9
At this point, according to Klinger's credited testimony,
Callahan for the first time mentioned to Klinger that
there was no reflector on the back "of the cab," and that
he still would refuse to take the unit.
Thereafter, the same unit was dispatched to another
driver, Stanley Dluzeski, who conducted a pretrip in-
spection finding it in good operating condition. Dluzeski
made the trip to Wytheville without incident, ultimately
passing on the rig at destination via a VCR that reflected
that there were no problems with either tractor or trail-
er.
On August 6, Callahan filed a grievance protesting his
termination in accordance with contractual dispute settle-
ment procedures. Later the grievance was denied by a
"joint area committee." The instant unfair labor practice
charge was filed on January 27, 1982.
The motive on which the Respondent acted herein is
not subject to serious dispute, i.e., Callahan's refusal to
accept his assigned dispatch on July 30. Also clear is the
fact that in deferring to this form of "self help," Callahan
acted alone, exercising individual judgment without sup-
port of, direction or advice from any other employee.20
However, the fact that Callahan elected on his own to
engage in a job action is not fatal to his cause. For under
the Interboro doctrine, supra, an employee, who alone at-
tempts to exercise a right established by collective bar-
gaining, does so aided by the protective guarantees of
Section 7 of the Act. In this respect it has been stated
"when an employee makes complaints concerning safety
matters which are embodied in a contract, he is acting
not only in his own interest, but is attempting to enforce
such contract provisions in the interest of all of the em-
iS Callahan in effect denied such a conversation, for, as he related, his
ride arrived immediately after Klinger first entered the terminal and he
left, thus denying opportunity for a second conversation with Klinger. I
credit Klinger. I would note in this respect that Callahan seemed to insist
that Klinger some months later, during a grievance presentation, told him
merely that, in consequence of the test, the "truck had stopped." Calla-
han denied that Klinger had stated that the brakes "worked." Callahan's
own prehearing affidavit indicated that this was precisely what Klinger
stated on the occasion in question.
0o The fact that the refusal to work was borne of a safety complaint, a
matter shared commonly by employees generally, is beside the point. The
action under scrutiny here concerns, the "means" utilized, as distin-
guished from the objective of Callahan in the area of safety. Indeed, on
this record no rational basis would exist for concluding that the Respond-
ent harbored any resentment toward employee concerns for safety or
acted against Callahan for any such reason. On the contrary, it plainly
appears that Callahan would still be employed had he performed his as-
signment, while continuing to protest the matter under conditions com-
patible with continuous operations.
40
ABF FREIGHT SYSTEMS
ployees covered under that contract." ' Here, Callahan's
refusal to work was not lacking in contractual support.
Thus, article 16, section I of the National Master Freight
Agreement provides in material part, as follows:
The Employer shall not require employees to take
out on the streets or highways any vehicle that is
not in safe operating condition, including but not
limited to acknowleged overweight or not equipped
with the safety appliances prescribed by the law
[sic]. It shall not be a violation of this agreement
where employees refuse to operate such equipment
unless such refusal is unjustified. All equipment
which is refused because not mechanically sound or
properly equipped, shall be appropriately tagged so
that it cannot be used by other drivers until the
maintenance department has adjusted the complaint.
In addition, article 54 of the Central Pennsylvania Over-
The-Road and Local Cartage Supplemental Agreement
provides as follows:
Employees shall not work in violation of, nor shall
the agreement be construed contrary to, any law or
ordinance, or of the applicable rules of the Depart-
ment of Transportation and the Interstate Com-
merce Commission, or of any Public Utility Com-
mission or agency having jurisdiction.
Refusal to drive a vehicle believed to be unsafe or be-
cause it fails to qualify with governing laws,2 2 has been
deemed protected as has an attempt to enforce contrac-
tual provisions substantially identical to the above-cited
terms of the governing collective-bargaining
agree-
ments.23 Indeed, the breadth of the protection accorded
employees under this policy leaves employers only the
barest room for legitimate discipline. For example, one
major aid to complaints against such action is the princi-
ple that assertion of a contract claim is protected by the
Act even if the employee is unaware of the existence of
the agreement or neglects to mention it in pressing his
position with management. See, e.g., Beatrice Food Co.,
217 NLRB 80 (1975). Remedial intervention by the
Board to preclude discipline in this area is also facilitated
by its view that the fact that an employee's protestation
2" See Roadway Express., 217 NLRB 278, 279 (1975). The Respondent
correctly observes that the Board will not presume that concerted activi-
ty exists if employee complaints are no more than "gripes." However,
that view has never been invoked to support dismissal where the employ-
ee was engaged in conduct consistent with the terms of a collective-bar-
gaining agreement or to enforce governmental regulations. Thus, Wash-
ington Cartage, Inc., 258 NLRB 701 (1981), is distinguishable. There the
individual's action in refusing to drive an assigned vehicle was not au-
thorized by a collective-bargaining agreement and his complaint did not
relate to any failure on the part of the employer to adhere to lawful re-
quirements. See also Comet Fast Freight, 262 NLRB 430 (1982) (Members
Fanning and Zimmerman, with Member Jenkins dissenting).
22 The protected scope of the Act is broad enough to include a driv-
er's rejection of a vehicle because it was not equipped in a fashion re-
quired by regulatory laws. See, e.g., Private Carrier Personnel, 240 NLRB
126 (1979); Transport Service Co., 263 NLRB 910 (1982).
2a See, e.g., United Parcel Service, 241 NLRB 1074 (1979); City Disposal
Systems, 256 NLRB 451 (1981); Roadway Express Inc., 257 NLRB 1197,
1203 (1981).
is nonmeritorious or ultimately is disproven, will not
defeat statutory protection.2 4
Thus, discipline is not excused where an employee,
acting alone, insists that a job assignment be retracted as
unsafe and creates a bitter confrontation with manage-
ment over his refusal to perform, even though clear
proof establishes that no hazard in fact existed. Indeed,
since employee repudiation of a work instruction is
always involved in this type of case, a threat to plant dis-
cipline and efficiency will always be present which is far
more acute than other individual actions deemed protect-
ed by the Act such as the filing of grievances or the
filing of complaints before a governmental agency. Yet,
over the years, the balancing process so familiar to the
accommodation of competing interests under this Act,
has relegated traditional management interests to a single
narrow defense in truck refusal cases. For under estab-
lished policy, the employer will prevail only where it de-
velops factually that the employee did not act in good
faith in rejecting his assignment. As reaffirmed by the
Board in a 1982 decision: "Once it has been established
that the reason is one which is of common concern to
employees with respect to their terms and conditions of
employment, our inquiry into the private motivations for
asserting such a reason is limited to the question of
whether it was asserted in good faith or maliciously
....
" Transport Service Co., 263 NLRB 910, 912 (1982)
(Members Fanning, Jenkins, and Zimmerman). 26
My
own personal survey reveals that this defense is so ex-
treme that it has been sustained in only two cases in 17
years. 2
In view of the foregoing, although the Respondent
would have it otherwise, with respect to the merits, the
only available defense rests upon the state of mind issues
as defined above.2 7 The Respondent's further contention
24 See, e.g., Mclean Trucking Co., 252 NLRB 728, 734 (1980), and
cases cited at fn. 21 thereof.
s2 It is in this respect that contractual remedies may be far narrower
than that available with the Board. Thus, the contractual standard as to
whether the refusal to work is "justified" would appear to turn on the
accuracy of the safety complaint. In other words, the individual who de-
clines an assignment as unsafe acts at his peril under the contract. Before
the Board, the far more liberal good-faith belief standard prevails.
a' Roadway Express, supra and Johnson-Stewart-Johnson Mining Co., 263
NLRB 123 (1982).
27 The Respondent also contends that in accordance with the Spielberg
Mfg. Co., 112 NLRB 1080 (1955), binding effect should be given to the
denial by a joint area grievance committee of Callahan's grievance con-
cerning his discharge. By virtue of the Spielberg doctrine, conclusive
effect is conferred upon arbitral awards if it be demonstrated that the ar-
bitration proceeding was fair and regular on its face, that all parties
agreed to be bound, that the ultimate award is not clearly repugnant to
the policies of the Act, and that the unfair labor practice issue was con-
sidered. Here, there is no evidence as to whether the parties agreed to be
bound by determinations of the joint area committee. G.C. Exh. 4 merely
contains excerpts from the governing collective-bargaining agreements,
and neither as part of that exhibit nor any where else in the record does
evidence appear as to the structure, authority, and composition of the
various panels or steps within the contractual adjustment procedure. Fur-
thermore, contrary to the Respondent, the only evidence as to the issue
submitted to the arbitrator is to be found in the vague, uncertain testimo-
ny of Business Agent Klinger. Klinger testified the committee gave no
reason for its action, and there was no written decision, nor transcript of
the hearing. Thus evidence is absent that the statutory issue was present-
ed, considered or decided by the panel. Indeed, Klinger's description of
Continued
41
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
that Callahan was not engaged in concerted activity ap-
pears to rest upon a challenge to the efficacy of long-
standing Board policy that has developed under Interboro
Contractors. In this latter regard, it is true, as the Re-
spondent observes, that court approval was lacking with
respect to much of the precedent urged by the General
Counsel and the Charging Party in support of the instant
complaint. 28 Indeed, as matters now stand, the legal suf-
ficiency of the Board's Interboro doctrine, is pending
before the Supreme Court of the United States. Thus, in
City Disposal Systems v. NLRB, 683 F.2d 1005 (6th Cir.
1982), the Sixth Circuit Court of Appeals reversed the
Board, declining to view individual enforcement of
rights under a labor contract by an employee acting
solely in his own behalf as conduct protected by Section
7. The court rejected the theory that the contract itself is
the product of concerted activity in the form of collec-
tive bargaining and enforcement thereof by an employee
is an inseparable extension of that process. Certiorari was
sought and on March 28, 1983, the Supreme Court grant-
ed same. However, until the Supreme Court decides oth-
erwise, I am duty bound to follow existing Board prece-
dent. 29
Accordingly, the legitimacy of the discipline imposed
herein will turn solely upon the state of mind of the
Charging Party at the time of the events precipitating his
termination. Obviously, any finding that Callahan acted
in bad faith or without reasonable basis for belief that an
unsafe condition or regulatory infraction existed must
turn on the inferences available from all credible facts.
The analysis begins with the observation that safety of
operation on the highways is a matter of legitimate con-
cern to any responsible motor carrier. Over the years,
the issue presented, at one point, seemed in the nature of a challenge to
the harshness of the discipline imposed rather than a claim that Respond-
ent acted in violation of the contract or the Act, in effecting the dis-
charge. Cf. Bloom v. NLRB, 603 F.2d 1015, 1019 (D.C. Cir. 1979). Ac-
cordingly, not only is it impossible, in view of the abbreviated evidence
adduced by the Respondent, to hold that the statutory issue was in fact
considered, but it appears as a matter of relative certainty that it was not.
Cf., the 1982 dissenting opinions in American Freight System, 264 NLRB
126 (1982) (Members Fanning, Jenkins, and Zimmerman; with Chairman
Van de Water and Member Hunter dissenting separately). See also Sur-
burban Motor Freight, 247 NLRB 146, 147 (1980).
as See, e.g., McClain Trucking Co. v. NLRB, 689 F.2d 605 (6th Cir.
1982); NLRB v. Northern Metal Co., 440 F.2d 881 (3d Cir. 1971); NLRB
v. Buddies Supermarkets, 481 F.2d 714 (5th Cir. 1973); Kohls v. NVLRB,
629 F.2d 173 (D.C. Cir. 1980), cert. denied 450 U.S. 931 (1981); Aro, Inc.
v. NLRB, 596 F.2d 713, 718 (6th Cir. 1979); Royal Development Co. v.
NLRB, 703 F.2d 363 (9th Cir. 1983); Roadway Express v. NLRB, 700
F.2d 687 (11th Cir. 1983).
29 See, e.g., United Parcel Service, 241 NLRB 1074, 1077 fn. 6 (1979).
Apparently, to influence me to accord primacy to court decisions at odds
with Board policy, the Respondent points to Allegany General Hospital v.
NLRB, 608 F.2d 965, 970 (3d Cir. 1979), where the Board was repri-
manded for resolving a case under a view that had been rejected by the
Third Circuit Court of Appeals. In due respect to the court, it is difficult
to imagine how the Board could perform its Congressionally defined re-
sponsibility "to equalize legal responsibilities of labor organizations and
employees" to avoid burdens to interstate commerce and to contribute to
the development of a national labor policy were it impelled to maintain
separate rules along geographic and sectional lines, while implementing its
expertise independently only within the realm of appellate forums that
have either confirmed its views or remained open with respect thereto.
Moreover, in view of the jurisdiction conferred on the United States
Court of Appeals for the District of Columbia by Sec. 10(f) of the Act,
the Board is not in a position to forecast, with absolute certainty, the ap-
pellate tribunal in which a particular order will be reviewed.
the safe and efficient transport of cargo had been the
only basis for competition among certificated interstate
carriers and today, despite deregulation, those factors
remain critical to a carrier's appeal to shippers. The
more obvious benefits to be reaped by a positive safety
experience is more directly evident to managers through
downward influence on costs in the areas of insurance
and employee disability. Consistent with the foregoing,
the Respondent's own efforts to preserve safety within
its overall nationwide operation presents objective evi-
dence as to the environment in which Callahan worked
as an over-the-road driver.
Undisputed evidence shows that the Respondent annu-
ally maintains a considerable investment in the area of
safety. Though ranked ninth nationally in gross revenues,
its annual expenditure of in excess of $2 million places it
either third or fourth in relation to what competitors
spend on safety. Eleven field safety supervisors are em-
ployed on a regional basis to enforce policies and per-
form inspections to assure compliance with Federal and
state law in the area of safety at the local level. The Re-
spondent also sponsors internal safety programs whereby
prizes are awarded to those domiciles that achieve prede-
fined safety goals. As part of its own internal policy, all
vehicles are to be driven with lights at all times. Its dedi-
cation in this area has produced results, for in safety rat-
ings maintained by the American Trucking Association
the Respondent placed second in 1981 as against 25 to 30
other trucking concerns.3 0 In the light of the foregoing,
it could not fairly be stated that the Respondent main-
tained a posture of indifference to safety and its impact
upon the welfare of employees and the general public.
Apart from the events immediately given rise to this
proceeding, it does not appear that the interaction be-
tween management and drivers at the terminal level de-
parted from this positive attitude toward safety. At Car-
lisle, Callahan acknowleges that during one phase of his
assignment as an over-the-road driver he rejected 9 out
of every 10 assignments.31 These complaints, whether or
not justified, would naturally cause a delay in freight,3 2
and increase unit trip costs should the driver be eligible
under the contract for "breakdown" pay. Yet, there is no
evidence that Callahan, or any other employee at the
Carlisle terminal, had been threatened, disciplined, or
otherwise discouraged from raising safety issues.
Yet, returning to the question of Callahan's state of
mind, the sheer volume of his complaints causes one to
pause as to whether they were always genuine in nature.
Seguin's undenied testimony establishes that there were
30 The foregoing is based on the credited testimony of Melvin La-
Force, the Respondent's manager of safety and security.
31 The vehicle condition report which is now required by the United
States Department of Transportation is a recent innovation. Prior thereto,
the Respondent internally required its drivers to report the condition of
their equipment in writing prior to releasing it. Thus, it is fair to assume
that in each of these instances the vehicles assigned to Callahan had been
cleared as having no problems by the former driver.
32 According to the credited testimony of Donald Seguin, the Re-
spondent's manager of the over-the-road drivers at the Carlisle terminal,
delay time at each of the Respondent's terminals is monitored at compa-
ny headquarters. Delay time is a competitive factor as between the termi-
nals, and weekly reports are published to the various driver supervisors
in the terminals throughout the United States.
42
ABF FREIGHT SYSTEMS
instances in which Callahan complained, yet nothing
could be found wrong with his vehicle. 33 I have no
doubt that this was so. Adding to the suspicion, is the
fact that Callahan was able to maintain a high frequency
of complaints in June and July 1981. For, during this
period, the Respondent made an innovation to, on the
one hand, accommodate Callahan's professed concern for
safety, while at the same time reducing, if not eliminat-
ing, the downtime created by his complaints. Thus, it
elected to have its staff of mechanics inspect all units as-
signed to Callahan before the rigs were made available
to him. The new approach was not a complete success.
For notwithstanding that vehicles assigned were released
by their prior driver, repaired and inspected again by
technicians, Callahan, by his own admission continued to
reject 40 percent of his assignments.
While the possibility exists that other drivers were
careless in their evaluation of vehicles, were neglectful in
their obligation to report defects, and that the Carlisle
mechanics were shoddy in their own preassignment in-
spection of Callahan's vehicles, my own evaluation and
impression of Callahan from his demeanor and testimony
in this proceeding is consistent with the Respondent's
contention that his job action of July 30 was unreason-
able and lacking in good faith. He impressed as of the ilk
that feeds on controversy, being highly argumentative,
resistive of authority, prone to confrontation, and a need
to win, so strong as to project a proclivity toward con-
trived argumentation and outright fabrication.3 4
a3 While I am reluctant to do so, evaluation of the reasonableness of
Callahan's overall posture is a cogent area of examination if the interests
of all employees are to be served. The chronic complainer does not
always serve the interest of coworkers. Indeed, the burden placed on
grievance procedures or other remedial are not without cost. To the
extent that the system is burdened by one's trivial claims, access of fellow
employees is impeded. While it is not possible to evaluate all of the com-
plaints registered by Callahan, there is, at least, one which appears to
reveal his interest in promoting personal convenience under the guise of
safety. Thus, according to Callahan he filed a "safety" related grievance
concerning Respondent's Dayton, Ohio terminal. According to Callahan,
the nearest restaurant to that terminal was about three-eighths of a mile
away. His grievance was based on the fact that the Company refused to
furnish transportation to the restaurant. He asserted that the cab fare was
about $19. It is the drift of his testimony that because the drivers had to
walk to the restaurant, a safety hazard was presented, since the street had
no sidewalk and bordered on private property marked by no trespassing
signs. Apparently, Callahan was also of the view that drivers visiting that
terminal ought not have been expected to take care of their daily eating
requirements, before or after their duties required presence at that termi-
nal.
34 That Callahan was apt to say anything so long as it would support
his cause is evident throughout his testimony. One example relates to his
alleged concern for the absence of the reflective lens on the rear of the
tractor on the day of his discharge. Just how Callahan could have identi-
fied G.C. Exh. 7 as being the "same type of lens" that was on the tractor
that day escapes me. Quite clearly he even was in a position to check the
"SAE" number that was actually on the tractor lens at the time. But
even more unbelievable was his testimony that he knew that said lens
lacked the reflective qualities required by DOT because he had "read the
book and studied it." Precisely what book he was referring to is nowhere
defined in the record. Indeed, it is a stipulated fact that the regional di-
rector of the Department of Transportation headquartered in Harrisburg
could not state with absolute certainty that G.C. Exh. 7 violated DOT
regulations. Furthermore, counsel were instructed by me to obtain, after
close of the hearing, a statement under seal from the Department of
Transportation to the effect that a lens devoid of honeycomb or cross-
hatching, such as G.C. Exh. 7, could not possibly possess the reflective
characteristics required by DOT. They were unable to obtain such a
statement. Instead, the parties provided a stipulation which also lacks
Consistent with the foregoing, Callahan's testimony
concerning his actions on July 30 was replete with falsity
of the type calculated to create an aura of reasonableness
where in truth none existed.3 5 I have heretofore ex-
pressed my misgivings with respect to the testimony of
Callahan concerning the foundation for his belief that the
taillight assembly lens on the tractor did not meet DOT
regulations. His good faith in that respect is also compro-
mised by the fact that it was unlikely that he would be
"bobtailing" on the Wytheville trip.36 In any event such
a lens would have little independent utility since the
Company requires that its vehicles be operated with
lights on at all times. Finally, it is difficult to understand
why Callahan, despite his claimed familiarity with DOT
regulations, did not bother to check the SAE number on
the lens before stirring controversy over it. According to
my evaluation, the explanation lies in his unrelenting
need to combat the more knowledgeable views of the
mechanics and management on the basis of tenuous be-
liefs as to what was required and to confront manage-
ment with those beliefs, haphazardly and without verifi-
cation.
This evaluation derives added support from the credi-
ble evidence concerning the allegation by Callahan that
the trailer brakes were faulty on the rig he was assigned
on July 30. Prior to the assignment of that unit, the
brakes were adjusted as part of the initial inspection per-
formed by mechanics. In addition, Garage Superintend-
ent Hedges himself, before release of the unit, tested
each brake, with the aid of someone else in the cab, who
operated the controls. Only then was the unit made
available to Callahan. According to Callahan, after com-
pleting his pretrip inspection he tested the brakes in the
yard on the gravel surface. He claims to have applied the
brakes while turning, and to have observed that the front
tires on the passenger's side of the trailer grabbed, while
the rear tires continued to turn freely. He claims that
when he pressed the foot brake, the vehicle "seemed like
it had a tendency to want to jackknife."3 7 According to
conclusiveness in that it merely recites that the several manufacturers
that they contacted "believed that combination reflector lenses currently
in use have cross checking or honeycombing somewhere in the lens cap
....
Cr(The stipulation is received in evidence as ALJ Exh. 2.) Thus.
Callahan not only professed to know more than the experts, but, in allud-
ing to his understanding of "the book," sought to convince me that his
knowledge was authoritatively based.
"s The parties stipulated that DOT regulations would be satisfied by
the placement of reflective lens on either the rear of the cab or the rear
of the chassis of the tractor. Although Chief Mechanic Hedges testified
that Callahan's complaint concerning the lens was limited to the fact that
none was on the back of the cab, in this instance, it was my impression
that Hedges simply articulated his understanding of Callahan's gripe and
that Hedges believed that the reflective lens on the taillight assembly at
the rear of the chassis was adequate. For this reason, he declined to per-
form the 2-minute task of installing additional reflectors on the rear of the
cab. I consider it unlikely that Hedges would have cleared the tractor,
rather than perform the 2-minute job were he given to understand that
this was required under DOT regulations.
as The lens in question would only have utility where a tractor is not
in tow. "Bobtailing" is the term applicable to such a run.
a3 It is noted that in a grievance form affirmed by Callahan on August
6, he averred that the test revealed "overall braking deficiency" reflected
by a "noticeable lack of braking force." There is no mention of any tend-
ency to "jackknife." See G.C. Exh. 8.
43
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
Callahan, after completion of this test, he obtained per-
mission to take the unit to the garage.
At the garage, Hedges again climbed under the vehicle
and once more observed, separately, the operation of
each of the brakes from beneath the trailer. Failing to
detect discrepancies, Hedges elected to test drive the
unit in the yard. He twice applied the brakes. The first
time, at a speed of 10 to 15 miles an hour, he applied the
foot valve, finding no irregularity, with the unit stopping
sufficiently. He then applied the hand valve during a
second test and again concluded that the vehicle stopped
sufficiently. Hedges then returned the truck to the vicini-
ty of the shop, and told Callahan that he "didn't see
nothing wrong with the brakes."
At this juncture, Callahan testified that because some
foreign matter might have obstructed the air line valve
and thereby influenced the previous test he made, and
that Hedges' effort might well have cleared any such ob-
struction, he elected to again test the braking force.3 s
Callahan asked Yardmen Sawyer and Kenneth Sniffen to
watch the wheels as he performed the second test. Calla-
han described his experience as follows:
I . . . backed the unit up, started across the yard,
probably got up to 8 or 10 miles an hour, stepped
on the brake. The unit felt to me as if it was going
to jackknife. I wasn't getting sufficient braking.
38 This explanation by Callahan as to why he elected once more to test
the brakes provides the threshold for another internal inconsistency. For
it plainly implies that he did so out of personal concern that Hedges' con-
clusion as to the soundness of the brakes might well have been accurate.
Yet, elsewhere, Callahan testified that he personally observed a segment
of Hedges' test in which the brakes malfunctioned, as follows:
I
. I noticed that the unit seemed to be tracking thoroughly well
and it drove good, and he applied the brakes. When he applied the
brakes, the tractor tires that I observed slid, the tractor was obscured
in a cloud of dust and none of the trailer tires that I could see were
sliding at all.
Though the plain import of the above is that the wheels on the rear axle
continued to roll, the statement prepared by Callahan on August 6, and
in evidence as O.C. Exh. 8, strongly implies that he could not see the
wheels of the vehicle during Hedges' test. Thus in that document, Calla-
han recites as follows:
The maintenance supervisor then got into the unit and drove north
through the terminal yard between the terminal and the ready line,
approximately 500 feet and then applied (sicl the brakes at which
time the unit was obscured by a cloud of dust. He then drove around
the end of the ready line headed the wrong way (notice posted on
bulletin board by the terminal manager) back towards the garage, at
this time I was not able to observe what happened then.
In my opinion these three elements reflect a contradiction as to a highly
material issue. The August 6 statement, while going out of its way to
point out that Hedges violated terminal rules in heading his vehicle in the
wrong direction, failed to mention that Callahan observed the functioning
of the brakes. But when testifying under oath, Callahan claimed to have
observed the wheels. Finally, Callahan's own explanation as to the reason
for his testing the brakes a second time implied that he feared that the
test performed by Hedges might well have established that there was
nothing wrong with the brakes. In this regard, I have not overlooked the
testimony of William Sawyer, a yard employee, who at the time of the
hearing remained on the Respondent's payroll. Sawyer claims to have ob-
served Hedges driving the tractor when the brakes were applied. He
claims that he "heard something dragging in the gravel and ...
looked
around and saw the shop supervisor there sliding the tires in the gravel."
Contrary to Callahan, Sawyer claimed to have observed that the front
wheels of the axle were still turning, while the rear was digging into the
gravel. Obviously, even were one to believe Sawyer, it would not influ-
ence my conclusion that Callahan did not actually observe any adverse
performance of the brakes during Hedges' testing of the vehicle.
I, in turn, pulled the trolley valve about half-way
down. Didn't seem to make any difference, and I
pulled it all the way down and it didn't make any
difference as far as stopping or anything.3 9
Sniffen and Sawyer also offered their perspectives on
what transpired during the second test, testimony which
compounded the confusion as to what actually tran-
spired. According to Callahan, immediately upon com-
pletion of the test, Sawyer told him that the tractor tires
grabbed while those on the trailer did not, and Sniffen
reported that the tires on the right front axle of the trail-
er slid while those on the right rear axle were "turning
freely."Significantly, these reports failed to jibe. This de-
spite the fact that both related that they observed the
test from the passenger side of the unit.4 0 It is apparent
therefor that on the evidence presented at the hearing,
the information provided to Callahan by his own wit-
nesses was not entirely consistent.4
Callahan's apparent reaffirmation that he would not
drive the unit in the face of these conflicting reports,
achieves heightened significance when considered with
his admitted knowledge that DOT regulations specify
the circumstances under which brakes are to be tested. It
would seem obvious that the performance of brakes on
an ungraded surface of loose gravel would be subject to
distortion and would offer less precise results than where
the evaluation is made on a hard, smooth, level surface
and in a straight line as directed by DOT regulations.
Callahan acknowledged that the requisite conditions
were available on a street immediately outside the termi-
nal's gates.42
Yet Callahan, a stickler for compliance
a3 Callahan, in his sworn testimony, stressed the unit's tendency to
"jackknife." It will be recalled that in connection with the first test,
though performed at only 5 miles per hour, Callahan also used this term
to describe the effect of the brakes' failure to grab. There can be no ques-
tion that the possibility of jackknife is a matter of vital concern to the
safe operation of a tractor-trailer. I do not believe, however, that a "jack-
knife" tendency was sensed by Callahan in consequence of either test. If
he did, it is difficult to imagine just why he neglected to mention so im-
portant a matter in his description on the facts prepared within a week of
his discharge. See OG.C. Exh. 8. Here again, it was my impression that
Callahan, in his own testimony, resorted falsely to dramatics in his effort
to generate sympathy for his cause.
40 Although the brief of the General Counsel, perhaps, inadvertently
states otherwise, Callahan testified that he observed that on the front axle
of the trailer, the right front tire (passenger side) was sliding but that the
left front tire was not.
4" However, once more the August 6 grievance statement is in conflict
with the evidence developed at the instant hearing. There, Callahan re-
lates that "Mr. Sawyer and Mr. Sniffen, both told me that one wheel was
sliding and the others were turning freely, on the trailer."[Emphasis
added.] See O.C. Exh. 8.
4" Callahan testified that he only tested his vehicle on that street if he
was satisfied as to the means by which the brakes performed on the loose
gravel surface of the terminal. From all appearances on the record, the
street was a suitable location for such testing, being lightly traveled, since
of limited access to a single farm, a Carolina Freight terminal, and the
ABF terminal. I was not impressed by the observation by counsel for the
Charging Party that this was not a feasible alternative to a "yard test"
because employees are precluded from taking defective equipment on
streets and highways. This argument is hypertechnical, was not an excuse
afforded by Callahan, and does not dispell the clear implication from
DOT regulations that conclusive results could not be gleaned under the
test ministered by Callahan. It will be noted that while Hedges also used
the yard to test the brakes, his examination was not limited to road test-
ing.
44
ABF FREIGHT SYSTEMS
with DOT regulations, in this instance spurned them by
testing in the yard despite knowledge that his unit had
been preinspected and cleared by Carlisle mechanics, and
that Hedges had himself driven the vehicle to check the
brakes.
Callahan must have known that DOT detailed the con-
ditions for testing the brakes for a reason, and that, at
least in part, those regulations were developed because
they provided the optimum basis for evaluating brake
performance. 4 3 Having forced the issue by challenging
the garage superintendent's analysis-without testing in
the manner authorized
by law-Callahan elected to
refuse Seguin's order to run the rig, adopting this stance
on his own without advice from anyone. On the con-
trary, Malick, a codriver, told him not to refuse the unit.
His own business agent, Klinger after observing a test
run, agreed with management's conclusions that the
brakes were in good working order, and immediately
told Callahan, who remained outside the gate, to take the
truck as the brakes were in good working order.44 That
the brakes were in fact in good working order is also
confirmed by the testimony of "Casey" Michaels, the
yardman who tested the brakes in the presence of
Klinger, and Stanley Dluzeski, the road driver who re-
placed Callahan on the rig and completed the Wytheville
run.
Based on the total circumstances, while it would be
difficult to conclude that Callahan acted out of malice, I
am convinced that he did not possess a good-faith belief
that the unit ultimately rejected, presented a hazard to
himself or others. Under the holding by the Board in
Johnson-Stewart-Johnson Mining Co., 263 NLRB
123
(1982) (Chairman Van de Water, Members Fanning and
Hunter) no more need be shown to support dismissal of
the instant complaint. In that case, a truckdriver had
been assigned a vehicle which he characterized as a "dis-
aster." He reported this to the plant manager and filed a
written report which outlined deficiencies such as faulty
steering, noise vibrations, and a broken door. That
evening mechanics repaired the truck. When the driver
reported to work the next day and was again assigned by
the dispatcher to drive the same truck, he refused the as-
signment and left the plant without determination or in-
quiry as to whether the requested repairs had been com-
pleted. Based on this failure to inquire, the Board con-
43 Notwithstanding the claimed experience in the industry of Callahan,
Sniffen, and Sawyer, I am convinced that the circumstances under which
Callahan tested the brakes were not likely to produce accurate results. In
this regard, consistent with the requirements of the DOT regulations, I
was inclined to believe the testimony of Melvin LaForce, the Respond-
ent's manager of safety and security, that a loose gravel, ungraded sur-
face would not allow fair evaluation of braking capacity and that on such
a surface simultaneous braking, with all wheels locking at once, would
not produce the degree of control that would result from sequential lock-
ing of the wheels. The fact that wheels might grab or continue to roll
briefly after application of the brakes on such terrain could be explained
by the interrelationship of grade, load weight, load distribution, and cen-
trifugal force, rather than malfunction.
44 Implicit in Callahan's testimony is a denial that such a conversation
occurred. Thus, according to Callahan, he left the area immediately after
his first conversation with Klinger. For reasons that have already been
made apparent, I prefer the testimony of Klinger. In any event, I find it
difficult to accept that Klinger would have manufactured this aspect of
his account.
cluded that the refusal to operate the assigned truck was
"not based on a reasonable belief that the truck was
unsafe .
.
,45
Here too, the Charging Party maintained his position
without attempt to verify the reasonableness of his
ground for rejecting the assigned unit. Callahan knew
that his boss, Seguin, insisted that he perform the run
only after preinspection and after the latter received a
report from Hedges, the chief technician, that the brakes
were in good working order. Thus, from matters within
Callahan's own knowlege, he should have known that
Seguin rightfully assumed that there were no further re-
pairs to be made and that the unit was roadworthy.
Moreover, the notion that Callahan acted on any sincere-
ly held thought that Hedges, after taking the trouble per-
sonally to examine the brakes twice and then to road test
the vehicle (thereby assuming personal responsibility for
its roadworthiness),
would have released the unit if
unsafe is rejected. At the same time, it is clear that Calla-
han resisted the instruction of his superior and impugned
the judgment of the Respondent's chief mechanic with-
out making any effort to check the brakes as prescribed
by DOT regulations. By pitting his own faulty assump-
tions against the Respondent's resident expert, the advice
of coworker Malick, and the evaluation of Business
Agent Klinger, Callahan labored under a "pique" not
dissimilar to that of the driver in Johnson-Stewart-John-
son, supra, and appeared more intent on imposing his will
on management as a matter of personal pride than acting
on any genuine concern that would be of interest to any
other employee.4 6
Based on the total facts and circumstances, it is con-
cluded that the incident precipitating the discharge in-
volved conduct on the part of Callahan which was not
out of any personally held, honest and sincere concern
for safety, but to further personal goals which foreseea-
bly would contribute to excessive downtime, inefficiency
and waste. His discharge on July 30 was predicated on
considerations outside the protected ambit of Section 7
and the Respondent did not thereby violate Section
8(a)(1) of the Act. The complaint shall be dismissed in its
entirety.4 7
4" 263 NLRB 123.
46 I am not entirely certain to what extent the problem concerning the
reflective lens on the rear of the tractor contributed independently to
Callahan's refusing the rig. If it was a material concern, it is further con-
cluded that his action could not be condoned in that respect either. To
date, it has not been established that the lens which he claimed to have
been on the taillight assembly of the tractor on July 30 met or did not
meet DOT regulations. His misrepresentation as to the type of light that
was on that taillight assembly, as well as his insistence that the book he
had studied made it clear to him that that lens did not conform to DOT
regulations, serve to support his own lack of confidence in the accuracy
of his complaint in that regard. But any good faith in this assertion
cannot stand side by side with his knowlege that it was unlikely that the
trip in question would entail "bobtailing" and the fact he was obligated in
any event to drive his vehicle at all times with lights on, a requirement
which would render reflectors superfluous even while "bobtailing."
4; In the view I take of the case, it is unnecessary and I do not pass on
the Respondent's prehearing motion to "Toll Backpay." Insofar as that
same motion seeks reimbursement for costs incurred by the Respondent
in connection with an earlier adjournment of the hearing. the relief
sought is denied as beyond the statutorially defined, remedial competence
of the Board. See R. Exhs. I(a)-(c).
45
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
CONCLUSIONS OF LAW
ORDER
1. The Respondent is an employer engaged in com-
merce within the meaning of Section 2(6) and (7) of the
Act.
2. Respondent did not violate Section 8(a)(l) of the
Act by on July 30, 1981, terminating Daniel Callahan.
On these findings of fact and conclusions of law and
on the entire record, I issue the following recommend-
ed 48
IT IS ORDERED that the complaint herein be dismissed
in its entirety.
4s If no exceptions are filed as provided by Sec. 102.46 of the Board's
Rules and Regulations, the findings, conclusions, and recommended
Order shall, as provided in Sec. 102.48 of the Rules, be adopted by the
Board and all objections to them shall be deemed waived for all pur-
46