229 NLRB 586
President & Fellows of Harvard College
586
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
The President and Fellows of Harvard College and
District 65, Distributive Workers of America,
Petitioner. Case 1-RC-13715
May 1 I, 1977
DECISION ON REVIEW AND ORDER
On January 15, 1976, the Regional Director for
Region 1 issued a Decision and Order in the above-
entitled proceeding, dismissing the petition because
he found that the unit sought by Petitioner did not
share a sufficiently separate community of interest to
justify creating a separate unit for them. Thereafter,
in accordance with Section 102.67 of the National
Labor Relations Board Rules and Regulations, Series
8, as amended, the Petitioner filed a timely request
for review of the Regional Director's decision,
contending that a substantial question of law and
policy is raised in that the Regional Director's
decision represented a sharp departure from official-
ly reported Board precedent and on substantial
factual issues was contrary to the record evidence,
and that the errors seriously prejudiced the rights of
the Petitioner and the employees whom it sought to
represent. By telegraphic order dated May 7, 1976,
the Board granted the Petitioner's request for review.
Thereafter, the Employer and the Petitioner filed
briefs on review.1
The Board has considered the entire record in this
case with respect to the issues under review,
including the briefs of the amicus curiae, and makes
the following findings:
1. A question affecting commerce exists concern-
ing the representation of employees of the Employer
within the meaning of Sections 9(c)(I) and 2(6) and
(7) of the Act.
2. The Petitioner seeks to represent a unit of
approximately 1,192 unrepresen ted clerical and
technical (including service) employees of the Har-
vard Medical Area Schools-i.e.,
Harvard Medical
School and Harvard School of Dental Medicine,
both of which operate under the faculty of Medicine,
and the Harvard School of Public Health, operated
as a separate school under the faculty of Public
Arnicur Curiae briefs were filed by: The American Council on
Education: Association of Independent Colleges and Universities in
Massachusetts; The Trustees of Boston College; Brown University;
Catholic University of America; College and University Personnel Associa-
tion: Cornell University; Duke University; The Johns Hopkins University;
New York University; Stanford University: University of Chicago;
University of Pennsylvania; C1niversity of Rochester; Vanderbilt Universi-
ty: and Yale University.
The term "Medical Area" refers to the campus of the three aforemen-
tioned schools which is located approximately 3 miles from the University's
main campus.
"Aner
24 days of hearing, the parties jointly moved that the Regional
Director confine the hearing to the basic issue of the appropriate scope of
the unit. referred to as "Phase I." By the terms ofthe mooon:
229 NLRB No. 97
Health. The petitioned-for unit includes employees
of the Harvard Medical School for work at various
hospital and research facilities which are affiliated
with the Medical Area.2 Among the teaching
hospitals are Beth Israel, Boston Hospital for
Women, Children's Hospital Medical Center, Peter
Bent Brigham Hospital, and the New England
Deaconess Hospital. The research facilities include
Animal Research Center and New England Regional
Primate Research Center, Center for Population
Studies, Biophysics Research Laboratory, Boston
Biomedical Research Institute, Shields Warren Radi-
ation Laboratory, Harvard-M.I.T.
Program in
Health Sciences, and Research Institute for Medicine
and Chemistry.
The Employer contends that only a universitywide
unit, encompassing all unrepresented clerical and
technical (including service) employees employed by
the University, is appropriate. There is no collective-
bargaining history for the employees in the peti-
tioned-for unit, and no labor organization seeks to
represent these employees in a wider unit.3
The Employer operates Harvard College, Radcliff
College, 10 graduate schools, numerous museums, a
variety of scientific laboratories, and a library system
which serves all of the schools and research facilities.
The chief executive officer of Harvard is the
president of the University. He delegates administra-
tive authority to vice presidents for finance, adrninis-
tration, government and community affairs, and
alumni affairs and development. The president also
appoints the deans of the eight faculties which are
responsible for carrying out the academic functions
of the Employer. The deans are directly responsible
to the president with respect to academic affairs, but
deal generally with the vice presidents over adminis-
trative matters. As of the date of the hearing,
Harvard employed in excess of 10,000 employees. Of
these, 2,169 were teaching faculty; 2,912 were
professional, managerial, or administrative nonfacul-
ty oficers; 3,591 were salaried clerical and technical
(including service) employees; and 1,686 were hourly
paid employees.4
II]f the unit petitioned for is determined to be appropriate, the case be
returned to the Hearing Oflicer (Phase 11) for further hearing, the filing
of briefs and a decision by the Regional Director on issues of unit
placement.
That if the unit petitioned for is determined to be inappropriate that
determination be the decision and order ofthe Regional Director under
Section 102.67@) of the Board's Rules and Regulations.
The motion was granted by the Regional Director on May 8, 1975.
The hourly paid employees are organized by nine unions in separate
uuiu dicus.~Ji.i employees, malntenancc employees, power plant employ-
ees, food service employees, pol~ce oflicers, bartenders and dining room
THE PRESIDENT AND FELLOWS OF HARVARD COLLEGE
587
The authority to establish wages, job classifica-
tions, and working conditions for the entire universi-
ty is delegated to the Central Personnel Office
(hereinafter CPO). Uniform personnel policies are
established by the Employer and published in the
Salaried Personnel Manual, to which strict adherence
is mandated. A11 nonteaching positions must be listed
with the CPO. The employing department makes the
actual hiring decision, but the specific terms of the
offer of employment must be approved in advance
by the CPO. Any exceptions to the application of the
salary guidelines must be requested and justified by
the hiring department and approved by the CPO.
Located in the medical area is the Medical Area
Personnel Office (hereinafter MAPO) which is the
only branch facility of the CPO. MAPO is under the
direction of a manager with a staff of six and carries
out a variety of personnel functions only for
employees in the Medical Area. These functions
include salary administration, responding to inqui-
ries regarding employee benefits, development and
implementation of orientation programs, recruit-
ment, job advertising, interviewing, and reference
checking. Application forms for employment in the
Medical Area are filled out in MAPO and copies are
retained by that office. MAPO does not have the
authority to establish job classifications or job
descriptions. However, when hiring is done in the
Medical Area the hiring department discusses and
settles the exact starting salary with MAPO. While
the department makes the final decision, approval
must be obtained from MAPO, not the CPO, prior to
any offer of employment. Ekfore the employee is
added to the payroll, the CPO must verify that the
job classification conforms to the posted job descrip-
tion, that the salary conforms to the salary program,
and that aff~rmative action job listing requirements
have been met.
The CPO has an employee relations division which
is responsible for the handling of employment
problems. The first step in review of employment
problems is an informal grievance procedure. The
employee must discuss the problem with her or his
supervisor and, when necessary, with higher levels of
supervision, department personnel representatives, or
a representative of the CPO employee relations
division. The record shows that, while some minor
matters are handled by the branch staff, MAPO
usually refers informal grievance matters to the CPO
employee relations division.
The second step in review of employment problems
is a formal procedure which is followed only after the
informal review has failed to solve the problem. The
employees, employees engaeed in composition work, employees engaged in
omet snd related w~rk,' .%d bindery and shipping employees. (Ihe last
three are craft units located in the Harvard University Priming Oficc.)
employee may obtain review by the dean or
administrative department head and the director of
personnel. Further review may be obtained by a
three-member panel consisting of one member
selected by the employee, one by the dean or
administrative department head, and one who is
chosen by the other two members. MAPO plays no
role in the formal review procedure, other than
referring the problem to the CPO.
As stated above, the Petitioner contends that the
clerical and technical (including service) employees
employed by the Harvard Medical Area Schools
constitute a unit appropriate for the purpose of
collective bargaining. The Board indicated in CorneN
University, 183 NLRB 329 (1970), that traditional
principles for determining appropriate bargaining
units would be applied to universities operating
several facilities. These principles include consider-
ation of such factors as the geographical location of
the facilities in relation to each other, differences or
similarities m skills and functions of the employees,
the extent of employee interchange, degree of
interdependence or autonomy of the plants, centrali-
zation of management particularly in regard to labor
relations, and prior bargaining history. In consider-
ing these factors, the Board's task is not to determine
whether the petitioned-for unit is the most appropri-
ate. Rather, it is to determine whether the petitioned-
for unit is appropriate for purposes of collective
bargaining5
We find, on examination of the entire record in
light of these factors, that a unit consisting of all
clerical and technical (including service) employees
employed by the Harvard Medical Area Schools
constitutes an identifiable group of employees with a
sufficiently separate community of interests to
warrant their representation in a separate unit.
The Medical Area has a separate identity from the
rest of the University in that it is geographically
distinct. It is located approximately 3 miles from the
University's main campus and consists of a cluster of
nine buildings which span some four blocks. The
Harvard Medical School occupies seven buildings-
four laboratories, the administration building, Van-
derbilt Hall, and the Library of Medicine. The
Harvard School of Public Health and the Harvard
School of Dental Medicine occupy two buildings
adjacent to the Medical School. There are six other
medical institutions within six blocks of the three
Medical Schools-Boston
Hospital for Women,
Peter Bent Brigham Hospital, Children's Hospital
Medical Center, Children's Cancer Research Foun-
dation, New England Deaconess Hospital, and
Leland SfanfordJr. Universirv. 194 N1-4B 1110, 121 1 (!5)72).
588
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
Shields Warren Radiation Laboratory. Thus, al-
though the Medical Schools are not operated as a
separate administrative unit, they share a campus
apart from the rest of the University and constitute a
single entity identifiable as the "Medical Area."
While 90 percent of the employees of the Medical
Area schools work in those schools, 10 percent of the
employees work in hospitals or research facilities
which are related and/or affiliated to the schools, but
are located at varying distances from the Medical
Area. Some are on its immediate periphery such as
Shields Warren Radiation Laboratory, Boston HOS-
pita1 for Women, Peter Bent Brigham Hospital,
Children's Hospital Medical Center, and New
England Deaconess Hospital. Others, such as the
Harvard-M.I.T. Program in Health Sciences and
Research Institute for Medicine and Chemistry, are
in Cambridge. Two facilities, at which approximately
68 Medical Area employees work, are Animal
Research Center and New England Regional Pri-
mate Research Center, which are located in South-
boro, Massachusetts, 22 miles from the Medical
Area.
The Employer argues that by including employees
who work at related facilities outside of the Medical
Area, particularly those in Southboro, Massachu-
setts, the Petitioner seeks a unit which does not have
geographical integrity. We disagree. The great
majority of employees in the petitioned-for unit work
in the Medical Area. Only a minority of employees
work outside the area and those employees are linked
to the Medical Area by the fact that they are on the
budget of the Medical Area Schools, their work is
medically oriented like that of employees located in
the Medical Area, and they are under the jurisdiction
of MAPO. The inclusion of a small number of
employees who are geographically separated from,
but who have significant links with the majority of
employees in the proposed unit, does not destroy the
validity of finding a separate unit based, in part, on
geographical considerations.
The work of the employees in the Medical Area
and related facilities differs from that performed by
other clerical and technical employees in the Univer-
sity in that it is primarily medically oriented.
Although the work in the Medical Area involves
skills and functions similar to those in other schools
and departments of the University, there are some
important distinctions. The unit sought within the
Medical Area consists of 40 percent technical, 46
percent clerical, and 14 percent service employees,
whereas the unit within the rest of the University
consists of 8 percent technical, 87 percent clerical,
and 5 percent service employees. The substantially
higher percentage of technical e~n~loyeob
in ;;LC
Medical Area underscores the fact that, whereas
other areas of the University may be involved in
scientific research, there is a concentration of this
type of work in the Medical Area which gives it a
distinct character.
A relatively small number of transfers occurs with
respect to Medical Area employees. Of 249 transfers
of salaried supporting staff employees between
schools and major departments in the University
during a recent 2-1/2-year period, only 49 were
between schools in the Medical Area and other
schools or departments. There is no evidence
whatever of temporary interchange of employees
between the Medical Area and other university
schools or departments.
The Employer itself gave recognition to the
separate character of the Medical Area by establish-
ing MAPO. Although there are numerous colleges,
graduate schools, museums, and research facilities in
the University, only the Medical Area has its own
branch of the personnel office. Furthermore, MAPO
is not a branch office which may be used by any
university employee, as is often the case with satellite
offices. Instead, it serves only the employees em-
ployed by the Medical Area Schools and their related
facilities. Although orientation programs for employ-
ees in the Medical Area are available through the
CPO, MAPO develops and implements orientation
programs exclusively for Medical Area personnel.
Hiring departments in the Medical Area need only
get prior approval of offers of employment from
MAPO, whereas other departments in the University
must get such approval from the CPO. Unlike
persons seeking employment in other areas of the
University, those seeking employment in the Medical
Area may apply directly to MAPO and be inter-
viewed at the branch ofice. Although the application
form is thereafter sent to the CPO, a copy is retained
on file at MAPO. While the major work problems of
all university employees are referred to the CPO, the
employees in the Medical Area have the unique
opportunity to bring minor work-related problems to
MAPO for resolution. The very existence of MAPO,
then, indicates the Employer's recognition of the fact
that employees in the Medical Area and its related
facilities have a separate community of interest.
The Employer, however, contends that a finding
that the petitioned-for unit is appropriate would give
controlling weight to the Petitioner's extent of
organization in contravention of Section 9(c)(5) of
the Act. We disagree. Our conclusion here is based
upon such traditional factors as the geographical
separation of the Medical Area, the absence of
interchange between employees of the Medical Area
and other university schools or departments, the
distinct meGi~d oiientdtioll ui the employees, the
separate supervision of the employees, the separate
THE PRESIDENT AND FELLOWS OF HARVARD COLLEGE
589
hiring of employees, the existence of a separate
personnel office to serve the Medical Area employees
exclusively, and the lack of prior bargaining history.
Therefore, even if we consider the extent of organiza-
tion by the Petitioner-a
factor which we may
consider together with other factors6 -it is clear that
we are not giving it controlling weight.7
Accordingly, we find that the following employees
constitute a separate appropriate unit for the purpos-
es of collective bargaining within the meaning of
Section 9(b) of the Act:
All of the clerical and technical (including
service) employees employed by the Schools
which make up Harvard's Medical Area-Har-
vard Medical School, Harvard School of Dental
Medicine. and the School of Public Health-
including employees of the Harvard Medical
School who work at the following research
facilities which are affiliated with the Medical
School: Animal Research Center, New England
Regional Primate Research Center, Center for
Population Studies, Biophysics Research Labora-
tory, Boston Biomedical Research Institute,
Shields Warren Radiation Laboratory, Harvard-
M.I.T. Program in Health Sciences, and Research
Institute for Medicine and Chemistry.
As stated above, the Regional Director for Region
1 granted a joint motion by the parties to continue
the hearing in the instant case with respect to the
issues of unit placement. We therefore remand this
matter to the Regional Director for the purpose of
conducting such hearing an$ determining the unit
placement of certain employees and/or categories of
employees.
ORDER
It is hereby ordered that the above-entitled matter
be, and it hereby is, remanded to the Regional
Director for Region 1 for the purpose of conducting
NL.R.B. v. Meiropoliton Li/e Imuronce Co.? 380 US. 438, 4 4 1 4 2
( 1965); Merropoliran Li/e Insurance Company ( Woonsochw, R. I.), 156 NLRB
1408, 1413 (1966).
' It is apparent from the attached dissent that there is no dispute about
the facts underlyng this decision, and little difference over the applicable
principles. Rather. the only difirence is in the interpretation and
significance to be accorded these facts and the conclusions to be drawn
therefrom on the basis of well-established principles which the Board has
heretofore followed in cases of this kind. This type of d~sagreement is
frequent and to be expected in highly detailed factual situations, as Board
Members reach their individual evaluation of the facts. Our colleagues'
conclusion. and their asserted distress. that this decision represents a
departure-indeed
a "highly undesirable departurev-from
Board prece-
dent regarding appropriate bargaining units for nonprofessional employees
of universities therefore seems unfounded. Our colleagues cite no Board
precedents from which this decision allegedly departs. Nor do our
. .cdltdguc-s ixph;n thpv fp-r lhnf this deci5ion wJ1 "only further enacerhate
the already unstable state of labor relations on our Nat~on's campuses."
Indeed, we have no evidence of record or any other knowledge that the
such further hearing as may be necessary to
determine the unit placement of certain employees
and/or categories of employees and for such further
actions as may be consistent with this Decision on
Review and Order.
MEMBERS
PENELLO
and WALTHER,
dissenting:
We disagree with our colleagues' determination
that a unit limited to employees who (1) constitute
about one-third of Harvard's approximately 3,600
salaried clerical and technical (including service)
employees and (2) are employed in only 3 of the
University's 10 graduate schools, each of which deals
with the University as a separate entity, is appropri-
ate. In our judgment, the Regional Director was
clearly correct in dismissing the petition on the basis
that the employees sought "do not share a sufficient-
ly special community of interests which would justify
creating a separate unit for them." Today's decision
represents nothing short of Board sanctioning of
piecemeal department-by-department organizing of
nonprofessional employees on campus-a
result
which on this record, we submit, is consistent with
neither Board precedent nor with sound collective-
bargaining principles.8
The Petitioner seeks to represent the salaried
clerical, technical, and service employees who are
employed in Harvard's "Medical Area." The parties,
with the consent of the Regional Director, have
agreed that this phase of the proceeding should be
limited to determining appropriate unit scope.
By way of background, ever since the Board's
assertion of jurisdiction over colleges and universities
in 1970,g we have sought in determining issues of unit
scope on campus to join together all employees who
share a common interest in working conditions into a
unit which coincides with a recognizable adrninistra-
tive, geographical, or operational subdivision of the
employer.10 In determining whether a unit which is
less than universitywide in scope is appropriate, we
have historically examined several relevant factors.
present state of labor relations on our campuses is unstable. Certainly, we
have no basis for believing that our decision will exacerbate this
hypothetical condition.
a Our colleagues in the majority seek to camouflage the legal and factual
deficiencies in their decision by implying that their differences with us
amount to nothing more than routine disagreement over a proper
"evaluation of the facts.'. We do not view our differences with the majority
as being quite so superficial. For, as we shall indicate below, the record
evidence-particularly
that which the majority advances (i.e., "evalu-
ates")-simply
will not support a reversal of the Regional Director. It is,
therefore, not that our "evaluation of facts" requires sustaining the Regional
Director, but rather any evaluation of the facts-including
that of the
majority-requires such a result.
9 Cornell University, 138 NLRB 329 (1970).
lo For a thorough discussion of the factors which the Board relies upon
in determining appropriate bargaining unils at colleges and universities. see
Kennedy. "Educators' Role In Educaing the NLRB: ~equirement<f-a
Complete Record," I Journal of College and University Lnw 305 (1974).
590
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
First, in order to minimize interference with existing
bargaining relationships, we ascertain whether or not
there has been a prior history of bargaining either for
the employees sought to be represented or for other
employees with whom they work."
Secondly, we
seek to determine the extent to which administrative
policies-particularly those relating to labor relations
and employment matters-are
centralized in the
university administration or decentralized among the
various campuses, departments, or schools. Particu-
lar emphasis is given to the question of centralization
because, to the extent that policies concerning
employee working conditions are centralized, mean-
ingful bargaining at the campus or departmental
level is largely an empty gesture.'*
In addition to bargaining history and administra-
tive centralization, we also consider the nature of the
work performed by the employees sought to be
represented and the skills which are required to
perform that work. Job functions and skills are prime
determinants of community of interest, and in order
to avoid fragmented bargaining units it is important
to group together all employees who are performing
essentially similar functions utilizing similar skills.
With these principles firmly in mind, it might well
be appropriate for us at this point to recite the record
evidence which compels us to find that the unit
sought by Petitioner is too limited in scope to be
considered appropriate for purposes of collective
bargaining. However, we would be hard-pressed to
improve upon the Decision and Order issued by the
Regional Director. In our judgment, the Regional
Director has thoroughly analyzed the relevant
evidence in this lengthy record, has completely
examined appropriate Board precedent, and has
skillfully applied that precedent to the facts in
reaching a result which we find to be virtually
unassailable. For this reason, we have elected to
attach pertinent parts of the Regional Director's
Decision and Order hereto as an appendix.
Instead of reiterating what the Regional Director
has already so persuasively said, however, we think it
more instructive to examine the reasons proffered by
our colleagues for reversing him. For, when their
conclusions are compared with the facts which they
offer in support thereof, it becomes even more
apparent that the Regional Director has reached the
only appropriate conclusion. At the end of their
opinion, the majority refers to seven "traditional
factors" which they rely upon in reversing the
Regional Director. We shall analyze them in order.
l 1 Cf. Claremonr University Center. Claremont Men's College, Homey
Mudd College, Pirzer College, Pomona College, and Scripps College, known ar
The Claremont Colleges, 198 NLRB 811 (1972); Yale Untversiy, 184 NLRB
860 (1 970).
1. Geographical separation of the Medical
Area
As noted, the petition herein seeks to represent
salaried employees employed in Harvard's "Medical
Area." This area is located in'the Roxbury section of
Boston approximately 3 miles from the main campus,
and consists of Harvard's Medical School, School of
Dental Medicine, and School of Public Health. In
addition, the area is also said to include five teaching
hospitals and eight research facilities.
The majority concludes that the medical schools
and related facilites "share a campus apart from the
rest of the University and constitute a single entity
identifiable as the 'Medical Area.' " The evidence
simply does not support this conclusion. While it is
true that the medical school buildings are all located
within a span of 4 blocks, and 6 of the 13 related
facilities are located within a 6-block area surround-
ing the medical schools, the remaining 5 facilities are
located several miles away in other parts of Boston.
In fact, 2 facilities employing 68 individuals sought
to be represented are located in Southboro, Massa-
chusetts, approximately 22 miles from the Medical
Area.
Given the fact that the employees included within
the petitioned-for unit are spread throughout the city
of Boston-and indeed throughout the entire Boston
metropolitan area-the majority cannot persuasively
rely upon geographical separation as a basis for
finding a community of interest among the employ-
ees sought. Whatever other reasons may exist for
creating a community of interest, geographical
separation may not be included among them because
the petitioned-for employees, quite simply, are not
geographically separate.
2. Absence of interchange between
employees of the Medical Area and other
University schools or departments
As with the purported geographical separation, the
majority's contentions with respect to transfers are
simply not borne out by the facts which they
themselves recite. Our colleagues note that "[olf 249
transfers of salaried supporting staff employees
between schools and major departments in the
University during a recent 2-1/2-year period, only 49
were between schools in the Medical Area and other
schools or departments." These figures establish that,
of all the permanent transfers between schools and
departments universitywide during the control peri-
od, 20 percent were either into or out of the Medical
Area. While these figures may indicate that perma-
l2 Compare Cornell University, supra, with Claremonf Colleges, supra.
THE PRESIDENT AND FELLOWS OF HARVARD COLLEGE
nent interdepartmental transfers of clerical, techni-
cal, and service employees at Harvard are infrequent,
we think the fact that one in every five such transfers
involves Medical Area personnel is hardly a strong
argument for finding that the Medical Area person-
nel share a community of interest separate and apart
from their colleagues in other areas of the University.
3. Medical orientation of the employees
Our colleagues in the majority discuss "medical
orientation" in terms of analyzing the skills and
functions of the requested employees. However, as
they are forced to acknowledge, "the work in the
Medical Area [performed by the employees in
question] involves skills and functions similar to
those in other schools and departments of the
University." They contend, however, that in spite of
this rather crucial finding there are "some important
distinctions." These distinctions are that the work is
"primarily medically oriented," and there exists a
larger percentage of technical employees and a
smaller percentage of clerical employees in the
Medical Area than in comparable research depart-
ments in the University. Such differences, they argue,
provides the Medical Area with a "distinct charac-
tnt "
Lb,.
Since the majority does not expound upon what
they mean by "distinct character" and "medically
oriented," we are left to speculate as to precisely
what these terms mean. In analyzing the concept'of
"medical orientation," it is important to note that the
employees here sought to be represented are not in
any way medical "specialists," such as doctors,
nurses, anesthetists, and so forth. Rather, they are
clericals, librarians, research technicians, and key-
punch operators-individuals whose skills are readily
transferrable to virtually any discipline. The record
indicates, for example, that the techniques, proce-
dures, and equipment utilized by research techni-
cians throughout the University both within and
without the Medical Area are similar. With respect to
clericals, those in the Medical Area, as elsewhere,
perform the usual secretarial functions, work at
desks, type manuscripts and correspondence, take
dictation, order supplies, etc. Similarly, the Medical
Area library assistants sought to be represented
maintain serial record files and index, catalogue,
shelve, and purchase books in the same fashion as
librarians throughout the University. Precisely the
same situation pertains with respect to other employ-
ees sought to be represented.
In view of the above, it is evident that the essential
nature ot' the work performed by the employees
sought to be represented in the Medical Area, as well
as the skills which are required to perform their
responsibilities, are virtually identical to employees
in the same classifications employed in other areas of
the University. Given this similarity in work func-
tions and skills, we give little-weight to the fact that
the work may be medically oriented or the fact that
the medical area may have proportionally more
technicals than clericals than other departments.
Camed to itslogical extreme, the majority's rationale
would presumably result in finding other units of
employees appropriate on the basis that their work is
economically oriented, sociologically oriented, legal-
ly oriented, etc. In our view, it is the nature of the
work and the skills -required which creates a
community,of interest-not its academic orientation.
4. Separate supervision
We find it particularly puzzling that the majority
relies upon this factor in reversing the Regional
Director in view of the fact that it is nowhere
discussed in their opinion. While our reading of the
record indicates that the supervisors in the Medical
Area do indeed have the power to affect the
employment relationship with respect to decisions
pertaining to hiring, firing, etc., supervisors through-
out the entire University possess this same authority.
In any event, such authority is exercised strictly
within established university guidelines. Accordingly,
we find little justification in relying upon this factor
as a basis for concluding that t
question
interest.
We have elected to discuss ,these two factors
together because both relate to the effectuation and
implementation of personnel. policies. As we noted
earlier, the extent to which such poKcies are
centralized or decentralized is probably the most
important single criterion in determining whether a
particular group of employees is entitled to separate
representation.
The record evidence with respect to centralization
of personnel policies. is nowhere more clearly
articulated than in the majority op
colleagues st&:
The authority to establish wages, job classifica-
tions, and working conditions for the entire
niversity is delegated to the Central Personnel
fice (hereinafter CPO). Uniform personnel
policies are established by the Employer and
592
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
published in the Salaried Personnel Manual, to
which strict adherence is mandated. All non-
teaching positions must be listed with the CPO.
The employing department makes the actual
hiring decision, but the specific terms of the offer
of employment must be approved in advance by
the CPO. Any exceptions to the application of the
salary guidelines must be requested and justified
by the hiring department and approved by the
CPO.
As this quotation so clearly illustrates, virtually all
university employees' wages, hours, and terms and
conditions of employment-the
very "stuff' of
collective bargaining-is
formulated and implement-
ed by the Central Personnel Ofice (CPO). In view of
this evidence, our colleagues are forced to admit that
"the Medical Schools are not operated as a separate
administrative unit." Indeed, the "Medical Area" is
comprised of basically three separate schools, each of
which deals with the University on its own, in the
same manner as all other schools, and each of which
does its own individual hiring. The majority attempts
to dilute the importance of this factor by pointing out
that, unlike any other department at the University,
the Medical Area operates under a "Medical Area
Personnel Ofice (hereinafter MAPO)." However,
based upon the facts set forth in the majority
opinion, described below, it is clear that MAPO lacks
autonomy and that it functions essentially as a
satellite of the CPO in implementing centrally
devised policies.
The majority's description of MAPO's responsibili-
ties is divided into three main areas: (1) recruitment,
(2) grievance adjustment, and (3) training. With
respect to recruitment, the majority indicates that
"[ulnlike persons seeking employment in other areas
of the University, those seeking employment in the
Medical Area may apply directly to MAPO and be
interviewed at the branch office." The majority is
literally correct, for, beyond conducting interviews
and processing applications, MAPO has virtually no
role in the hiring process. Application forms pro-
cessed through MAPO are forwarded to the CPO
with only a copy being retained in MAPO files. As is
true throughout the University, the actual hiring
decision is made at the departmental level. Our
colleagues imply that, whenever a decision to hire
within the Medical Area is made, prior clearance is
required from MAPO but not from the CPO. In the
very next sentence, however, the majority acknow-
ledges that Scfare any employee can be added to the
university payroll, the CPO must verify that: (1) the
job classification conforms to the posted job descrip-
tion, (2) the salary conforms to the salary program,
and (3) the affirmative action job listing requirements
have been met. Similarly, the majority argues in one
breath that the hiring department must "discuss and
settle" salary requirements with MAPO, and then in
the next breath acknowledges that MAPO has no
authority to approve an exception to the salary
guidelines devised by the CPO. In view of these
conflicting statements, we find the majority's conclu-
sion that "[hliring departments in the Medical Area
need only get prior approval of offers of employment
from MAPO, whereas other departments in the
University must get such approval from the CPO" to
be at best misleading and at worst just plain wrong.
With respect to the adjustment of grievances, our
colleagues state that "[wlhile the major work prob-
lems of all university employees are referred to the
CPO, the employees in the Medical Area have the
unique opportunity to bring minor work-related
problems to MAPO for resolution." In spite of this
bold assertion, evidence cited by the majority
elsewhere in its opinion clearly establishes that
MAPO has no independent authority with respect to
the adjustment of grievances. They note, for exam-
ple, that the CPO has an employee relations division
which is "responsible for the handling of employ-
ment problems." The initial step in resolving an
employment problem involves what the majority
terms "an informal grievance procedure" in which
the employee discusses the problem with supervision.
With respect to MAPO's role in such "informal"
procedures, the majority states "while some minor
matters are handled by the branch staff, MAPO
usually refers informal grievance matters to the CPO
employee relations division." Precisely what "minor
matters" are handled by MAPO is left to our
imagination by the majority, but the Regional
Director cites as an example of such matters
"advising a supervisor on how to word a warning
letter."
The second step in reviewing employment prob-
lems is described by the majority as a "formal
procedure" involving appeals to deans, administra-
tive department heads, the director of personnel, or
to a three-member review panel. As the majority is
forced to admit, "MAPO plays no role in the formal
review procedure, other than refemng the problem to
the CPO." In our judgment, the miniscule role which
MAPO plays in the processing of employment
problems hardly constitutes the "unique opportuni-
ty" which the majority would have us believe. To the
contrary, the very evidence cited by the majority
leads to the inescapable conclusion that, as with the
hiring process, MAPO's role is cofineil to the mere
channeling of employment problems to the appropri-
ate CPO officer or other university official who alone
has the authority to make an adjustment.
THE PRESIDENT AND FELLOWS OF HARVARD COLLEGE
593
Finally, our colleagues argue that MAPO develops
and implements orientation programs exclusively for
Medical Area personnel. While it is true that MAPO
personnel do conduct orientation programs for new
Medical Area employees, it is also true that the CPO
conducts courses in such areas as career develop
ment, clerical skills, basic education, and supervisory
training-areas
pertaining to the basic skills which
the employees in question require to effectively
perform their responsibilities. Indeed, according to
the Regional Director, during a recent period a full
17 percent of the individuals participating in the
CPO training programs were employed in the
Medical Area.
When viewed in light of the very evidence relied
upon by the majority, the correctness of the Regional
Director's conclusion that MAPO operates essential-
ly as a "satellite of the CPO" without autonomy and
independent authority is obvious. As the majority
itself is forced to concede, MAPO's role is limited to
the routine administration in the Medical Area of
personnel policies and guidelines which are centrally
7.
Prior bargaining histo
The majority accurately points out that there is no
prior history of bargaining amwg the employees
encompassed by the instant petition. As the majority
notes, however, all of the University's hourly paid
employees, including many assigned to the Medical
Area, are represented. They have been organized by
nine unions in separate units which, with the
exception of three craft units located in the printing
ofice, are universitywide in scope. Thus, many
employees assigned to the Medical Area who work
side by side with the employees sought to tie
represented herein are already represented on a
universitywide basis. Today's decision constitutes the
first time that Harvard employees have been permit-
ted to organize on a strict departmental basis. In our
judgment, existing patterns of bargaining at educa-
tional institutions should not be disrupted in the
absence of compelling reasons to do so.13 There is, as
the above analysis so clearly indicates, absolutely no
justification for such a departure from prior bargain-
ing patterns in this case.
In sum, we find the majority's opinion to be both
distressing and bewildering. Distressing because it
represents a dramatic and highly unaesirabie depar-
ture from Board precedent regarding appropriate
bargaining units for nonprofessional employees on
campus. The proverbial crack in the dam has now
appeared and we can look forward to the &evitable
flood of petitions seeking to iepresent employees on
an individdcampus, department, or school bas$-
all of which will constitute an unwarranted splinter-
ing of employees and only further exacerbate 'the
already unstable state of labor relations on our
Nation's campuses.
In addition to being distressed, we are also
bewildered because virtually all of the evidence
which the majority recites in their decision points
towards an inordinately high dejree of centralization
at Harvard. Not only personnel policies, but ac-
counting, auditing, financial management, mainte-
nance services, and health services, to name but a
few, are also formulated and implemented on a
centralized basis. Given this, and given the fact that
the majority acknowledges that the nature of the
work and skills of the employees sought to be
represented are identical to those of employees in
similar classifications elsewhere throu&out the
University, the majority has actually made out a
strong argument for affmi'ng the Regional Director's
conclusion that the Medical Area clerical, technical,
and service employees do not enjoy a separate
community of interest. We are thus left to specdate
why they reverse him.
A .-. .
In view of the foregoing, we would a f f i the
Regional Director and dismiss the petition herein.
'3 Cf. Cbremom Collegec, suprq Yak Unwersity. mpn
,
*
APPENDIX
,
,
The president ind ~ell~ws.of
~arvard College (Harvard
herein) is a private, non-profit institution of higher
education, founded in 1636 and opemting under a
corporate charter, granted by the General C&rt of the
Massachusetts Bay Colony, since 1650. It operates Harvard
College, ten graduate level schools, various museums and
other departments, primarily in Cambridge and several
sections of Boston, Massachusetts. -
Petitioner, after several amendments to its- petition,
based upon evidence developed on the record; ultimately
seeks to reprkerlt a unit of approximatelyJ 1192 employees
of Harvard at its "Medical Area-6 and at certain facilities
related to the medical area, who are all ''salaried supprt-
ing staff''
in the general classifications of clerical and
technical (including service) employ?.
. -
More specifically, Petitioner would include in its unit 447
clerical, 380 technical and 133 service employees, charged
5 All figures herein are approximate, as the record is replete wish
numerous charts and graphs based on differing dates
There is no spec~fic geographical or administrative entity known as the
"Mecilcal Area," aAd ils confrzes tire m
~
s
Aaniy &iud hi thi ::-xi
However, as used herem, the "Medical Area" refers primarily to Harvard
Medical School and Haward School of Medicine, both of which togelher
operate under the Faculty of Medicine. and the Hanard School of PubIic
(Continued)
594
DECISlONS OF NATlONAL LABOR RELATIONS BOARD
to the payrolls of the three schools in the medical area, in
70 job classification^.^ In addition, it would include 122
employees in four classifications which Harvard contends
should be excluded from any unit found appropriate.8
Petitioner would also include 110 employees (none of
whom are in the four disputed classifications) who work at
facilities "related" to the medical area, including Harvard
owned facilities: Animal Research Center and New
England Regional Primate Research Center (Southboro,
Massachusetts) and Center for Population Studies (Cam-
bridge); and including non-Harvard owned facilities:
Biophysics Research Laboratory, Boston Biomedical Re-
search Institute and Shields Warren Radiation Laboratory
(all in Boston) and Harvard-M.I.T. Program in Health
Sciences and Research Institute for Medicine and Chemis-
try (both in Cambridge).
Alternatively, Petitioner is willing to go to an election if
the unit also includes some 142 employees working at 19
affiliated hospitals, five of which are in the neighborhood
of the medical area and the balance of which are generally
in Boston or within a radius of a few miles of Boston.
Harvard contends that an appropriate unit would be "All
regular full-time and regular part-time salaried clerical and
technical (including service) employees of the University
employed in Massachusetts, but excluding all other
employees, all officers of the University, employees in
existing bargaining units, professional employees, confi-
dential employees, managerial employees, casual employ-
ees, seasonal employees, and guards and supervisors as
defined in the Act." Of a total complement of some 10,358
employees of Harvard, 2169 are teaching faculty; 2,912 are
non-faculty oficers, including professional, managerial
and administrative employees, and 1686 are hourly paid
employees substantially all of whom are presently repre-
sented in nine collective bargaining units. The University-
wide unit contended to be appropriate by Harvard includes
3,591 salaried supporting staff.
Historically, Harvard voluntarily subscribed to the
collective bargaining concept, beginning in 1938. Since that
time through voluntary recognition, state processes and
Board procedures, there have developed nine units,
presently covered by collective bargaining agreements with
the following unions in the following units: Harvard
University Employees Representative Association, 570
custodial employees, of whom 50 are assigned to the
Medical Area; Maintenance Trades Council, 353 mainte-
nance employees, of whom 29 are assigned to the Medical
Area; Harvard University Police Association, 54 police
officers, of whom 6 are assigned to the Medical Area;
Local 877, Operating Engineers, 25 power plant employees,
all assigned to the power plant which is located in the
Medical Area; Local 186, Cooks and Pastry Cooks
Health, operated as a separate school under the Faculty of Public Health.
There are a number ofhospital and research facilities with which Harvard is
afliliated in the immediate neighborhood of the three schools.
' The parties stipulated that all of these salaried supporting staff job
classilica tions are clerical or technical (including service) classifications and
that the employees in such classifications are either clerical or technical
(including service) employees.
The four classifications are Research Assistant 11, Business Program-
mer I, and Scientific Programmer I and 11. As this involve. 11n;t ylsc~vne"t
issues, the taklng of evidence and determination was deferred to Phase 11.
(See fn. 34 supra.)
Association, 595 food service employees in dining halls, of
whom 18 are assigned to Vanderbilt Hall in the Medical
Area; Locals 186 and 277, Waitresses Union and Local 34,
Bartenders and Dining Room Employees jointly represent
33 employees at the Faculty Club in Cambridge.
The following unions represent the following employees
in units more limited in scope: Boston Local No. 13,
International Typographical Union, 17 employees engaged
in composition work; Local 300, Graphic Arts Internation-
al Union, 24 employees engaged in offset and related work;
Graphic Arts International Union, Local IGB, 10 bindery
and shipping employees. These craft units are all located in
the Harvard University Printing Office in the Allston
section of Boston.
However, there is no prior bargaining history regarding
either the employees in the unit Petitioner seeks or in that
which Harvard contends is appropriate. Neither Petitioner
nor any other union seeks to represent employees in the
more comprehensive unit contended to be appropriate by
Harvard.
Harvard relies on Murray Corporation of Americq 101
NLRB 313, in support of its contention that the history of
bargaining among employees other than those in the unit
sought should be considered as a persuasive factor in
determining the appropriateness of the unit petitioned for.
This factor has been considered and given some weight in
George Washington University, 191 NLRB 151, 152, and
Yale University. 184 NLRB 860,862, but has also been held
to be not of controlling significance. Michigan Bell
Telephone Company, 192 NLRB 12 12, 12 13, fn. 2.
Ultimate fiduciary, financial and operating responsibility
for the entire University is vested in the "Corporation"9
with limited approval of the Board of Overseers required in
certain policy matters. Ordinary administrative authority is
delegated by the President to four vice-presidents in
charge, respectively, of finance, administration, govern-
ment and community affairs, and alumni affairs and
development. The President, as chief executive officer, is a
member of the faculties of the several schools and is
primarily responsible for ". . .establish[ing] policies setting
forth the conditions of employment of the supporting
staff."1° The President appoints the deans of the eight
faculties which are responsible for the academic functions
at Harvard College, Radcliffe College and the ten graduate
schools of the University. The deans are responsible
directly to the President in academic matters, but deal
generally with the four vice-presidents regarding matters
within the scope of their respective delegated responsibili-
ties."
Over ninety percent of the employees in the unit sought
by Petitioner have work stations in the three schools in the
Medical Area, or in facilities geographically proximate to
The "Corporation" consists of the President, Treasurer and five fellows,
with authority conferred by the original charter and confirmed, with various
modifications not significant herein, by the Constitution of the Common-
wealth of Massachusetts in 1780 and several statutes enacted by the General
Court, from time to time.
'0 Revised University Statute No. 3.
1' Statute No. 6 states in part: ". . .Each Dean is the chief executive
oflicer in the Faculty. College. or SckwI; is rrrynsi5!:
Cz: :!I: 3:opc;
preparation and conduct of its business and makes an annual report to the
Resident."
THE PRESIDENT AND FELLOWS OF HARVARD COLLEGE
595
it. The Medical School consists of five buildings with overa
half-million square feet of space devoted to teaching and
research. The School of Medicine, the three buildings of
the School of Public Health and the Francis A. Countway
Library of Medicine are all located within the same block
as the Medical School, and Vanderbilt Hall, the student
dormitory, is across the street. Immediately adjacent to
Harvard's Medical complex lie several affiliated teaching
hospitals, including Beth Israel, Boston Hospital for
Women, The Children's Hospital Medical C,enter, Peter
Bent Brigham Hospital and the New England Deaconess
Hospital. .
There are nineteen (19) hospitals associated or affiliated
with the Medical School. 0i' these, seven (7) privately
endowed hospitals participate as members in a corporation
known as Harvard Medical Center, the purpose of which is
". . .to improve and advance the knowledge, practice and
teaching of medicine; ta assist in the advancement of
medical research and investigation and the improvement of
medical teaching facilities." The Dean of the Faculty of
Medicine and a representative of each of the participating
institutions make up the Center's Board of Trustees.
However, unlike some faculty unit cases12 there is no
evidence in this record indicating that this body plays any
role in establishing or implementing any policy regarding
wages, hours or working conditions of the salaried
supporting staff sought by Petitioner herein.
Authority for the resolution of questions involving
remuneration or other working conditions of two or more
employees has been delegated by the President and the
"Corporation" to the Personnel Office,l3 located in
Cambridge, comprised of five divisions; Staffing, Personnel
Service, Benefits, Employee Relations and Career and
Organizational Development, which services the entire
University. Located in the Medic# School Administration
building is the Medical Area Personnel Office (MAPO), the
only branch of the central Personnel Office, under the
direction of a manager with a staff of six. For many years
the central Personnel Office administered uniform policies
applicable to salaried and wage earning employees (S &
W). However, as hourly rated employees became totally
organized, in units previously described, there evolved a
basic program of uniform personnel policies, standards,
procedures, classifications and salaries applicable to all
non-exempt salaried supporting staff. This basic program
has been compiled and promulgated to all departments
with responsibility for personnel actions affecting employ-
ees in the salaried clerical and technical (including-service)
classifications and is embodied in the Salaried PersonneI
l2 See: Universrfy ofMiami, 213 NLRB 634; Trusrees ofBarton ~ n i v e r s i ~ ,
I -RC-13,564.
. -
l 3 By vote of the Resident and Fellows of Harvard College, &led
October 19. 1942:
Manual. Strict adherence to the uniform application of the
provisions, policies and guidelines contained in the Ma~ual
has been mandated by the President with the approval of
the Deans of the several faculties." Any exceptions to the
application of salary guidelines must be requested and
justified by the hiring authority and- approved by the
central Personnel 0ffice.15 MAPO does not have the
authority to grant such exceptions and relatively few
examples of exceptions were demonstrated on the record.
A detailed comparison of average salaries in the nine salary
grades involving 45 classifkitions of supporting staff
common to 789 employees in the Medical Area and 2,705
employees in other parts of the University reveals that in 16
classifications, the average is slightly higher in the Medical
Area, in 20 it is slightly higher in the rest of the University
and in 9 cases the figure was the same."
-
.
.
Not only in the Medical Area, but throughout the
University, hiring of personnel is done by the department
head, or principal investigator, in externally funded
projects. However, in compliance with its Afflnnative
Action Program, all vacancies must be listed with the
central personnel office and MAP0 and must be posted for
a minimum of five days before an applicant can be hired. If
any special circumstance arises requiring'an exception to
this polic , approval must be obtained from the Director of
Personnel: Posting of job vacancies is done on bulletin
boardc particularly in the central Personnel Office and at
the MAPO branch and in some cases advertisements are
placed in botli the University newspapb and the Medical
Area paper. The record reveals severiil examples of
independent placing of advertisements of vacancies, but
also indEates that such deviations from policy have been
called to the hiiing authority's attention and corrected. If a.
vacan+ exists in the Medical Area, applicants are referred
to the MAPO branch office which processes the nkcessaq
f o m and transhits them to the central Personnel Off!&
wh*
personnel files are maintained on al1 employees,
although MAPO maintains duplicate files on personnel @
the Medical Xea!
The central Personnel Office, also processes transfers of
personnel. During a recent two and a half year period, of
249 transfers Universitywide, 21 were into the Medical
Area, 28 were out. of the Medical Area, and 16 were
intradepartmbtal within the Medical Area As the-Person-
nel Office does not maintain records of temporary
transfers, there is no evidence on the record of this class of
*' - -.
personnel status change.
The assignment of job classifi(a$ond &ordipg to skills,
duties and responsibilities ii in the province of the central
"Voted that whenever any question mvolving remuneration'or other
working conditions of two or more employees occurs in any department of
the University, notrce thereof shall immediately be given to the Office of
Personnel Relations together w~th a statement of the matters at issue and the
recommended solution, rf any.
The Personnel Office will at once confer with the Department Head and
endeavor to arrive at a solution which will be consrstent with general
University poliv
It is the .-:a:
thzt Depdrtm ,... i;c& partlupatr In the negotiations with
their employees, but it 1s essential that the negotiations be controlled by the
Personnel Office Subject to the authority of the President and Fellowsf .
14 Memorandum from Resident Bok to'thc Deans, November 8, 1971.
15 Because of some competition fiom nearby hospitals during fiscal 1924,
the Medical Area was granted some flexibility in its salary guidelines to
achieve comparability.
was done after approval by the Financial Vim
Residenf central personnel and with the concurrence of Deans of other
faculties. Since the end of fiscal 1974, however, the gjidelina for salaried
supporting staff have been stabilized so that they are again comparable.
'6 Petitioner has emphasized the laboratory-research nature of the unit it
seeks. However, of ten classifications directly involved in this type of work,
there are 392 in the Medical Area and 485 in the rest of the University. In six
of these chs~fications, h e aver
Area average is lower by $8 and $10
$7 per month.
596
DECISIONS OF NATIONAL LABOR RELAnONS BOARD
Personnel Office, although some reclassifications have
been effected through MAPO, with final approval granted
by the central office. On occasion, it appears that certain
liberties have been taken by hiring authorities to reclassify
a person who merited a salary increase but was at the
maximum in the existing classification.
The University Benefits Committee,l7 composed of the
Administrative Vice-president, Secretary to the Corpora-
tion, Director of Personnel, and the Deans of the Faculties
of Medicine, Business, Law, and Arts and Sciences, among
others, is responsible for the development and implementa-
tion of retirement plans, insurance plans, and similar
formal benefits plans, with routine day-to-day administra-
tion of such plans delegated to the Personnel Office. AU
clerical and technical (including service) employees enjoy
or have optional access to common benefits, including
among others, life, medical and disability insurance, a
retirement plan, vacations, holidays, sick pay and leaves of
absence for death in the family, jury and military duty and
voting. The standard workweek for all employees in this
group is 35 hours based on a 7 hour, S day week, although
the record indicates a few individual instances of flexibility
in reporting and departure times. All salaried supporting
staff are included on a single payroll, receive Harvard
paychecks, and carry the same format identification card
issued by the Office of Fiscal Services. Personnel requisi-
tion, payroll authorization and change of status forms are
standard throughout the University, except that in addition
to "Harvard University Personnel Office," forms used by
MAPO carry the designation "Medical Area."
When new employees are hired in the Medical Area, they
are given an orientation program by personnel from
MAPO, and some Medical Area employees voluntarily
attend academic seminars given in the Medical Area
involving topics related to their areas of endeavor.
However, the central Personnel Ofice does conduct
courses in Career Development, Clerical Skills, Basic
Education, Supervisory Training and others, presented by
staff members from the central Personnel Oftice and held,
for convenience. in addition to the Personnel Trainine
Center at ~ a m b n d ~ e ,
at the Business and Law ~chool<
School of Education, Radcliffe, University Health Services,
and in the Medical Area. In a recent period, 1,026
employees participated in one or another course, of whom
170 were employees from the Medical Area.
The central Personnel Ofice has an Employee Relations
Division which is responsible, among other matters, for the
handling of infonnai grievances. ~~re~resentative
of that
Division testified that althoueh she has no countemart in
MAPO some minor matters ire handled by MAP^ staff,
such as advising a supervisor on how to word a warning
letter. However, usually MAPO personnel refer mformal
grievance matters to the Employee Relations Division in
accordance with instructions given at staff conferences.
During the past year, this representative (one of four in
that Division) spent about fifteen percent of her time on
'7 Estabhshed by vote of the President and Fellows, May 5, 1969.
l 8 Section 12.
l9 Med~cal Area Personnel Advisory Committee, the Joint Committee on
the Status of Pizz:n, The :Jar.::?
?ieZ;-:!
Schx~! Ccrnrdree sn
Governance. and The Commission of Inquiry.
20 The Harvard Medical Area-Newsletter/Focus, July 2, 1974.
problems involving Medical Area supporting staff, com-
pared with ten percent for the School of Education and
fifteen percent for the Business School. During the same
period, she handled 19 informal grievances in the Medical
Area and actually went to MAPO on the average of two or
three times a month. Comparatively, she handled some 15
or 20 grievances at the Business School, 15 at the School of
Education, 15 to 20 in University Health Services, two each
in the Schools of Law and Divinity, and 460 in Arts and
Sciences (the largest of the facilities). Although a Division
representative does not have authority to order a supervi-
sor to take back a discharged employee, employees have
been returned to their jobs through persuasion, or an
extension of time has been negotiated until the employee
finds another position or a transfer can be effected. In the
event the Division representative is unable to satisfactorily
resolve the informal grievance, there is a formal procedure
set forth in the Salaried Personnel Manual18 providing for
formal review of employment problems at the level of the
Dean or department head with the Director of Personnel.
This same Division handles discrimination cases in
comection with state and federal agency complaints,
whereas MAPO is not involved in those processes.
There have been, in recent years, certain committees
established in and for the Medical Area,l9 each charged
with the general purpose of investigating various faculty
and staff employment problems or areas of concern and
the effects of existing policies. Due to the efforts of these
committees, favorable action was taken to implement a
program of courses for credit, with tuition remission in the
Medical Area, similar to the experimental program estab-
lished by the Faculty of Arts and Sciences for its
employees, and permission for Medical Area employees to
participate in Employee Appreciation Day was obtained.
However, the purposes of these committees are, variously,
to consider, focus on, review, gather information and
compile data on problems and concerns of faculty and staff
and to make recommendations to the Deans and "to work
cooperatively with the University Director of Person-
nel. . .who is responsible for making certain that all
University personnel policies are administered centrally
and on a uniform basis.""
They are not part of the
grievance structure.
In a memorandum21 issued by the University Committee
on Governance, a series of questions was posed, "in the
hope that it will stimulate wide-spread discussion" (with a
disclaimer of official sanction in the frontispiece). F'rimari-
ly directed in content at the continuing fiscal problem of
raising and expending money, it acknowledges the exis-
tence of a principle that each "unit"22 should finance itself.
This principle has found cliche expression as "Every tub on
its own bottom" (ETOB). Harvard is also characterized in
this memorandum as ". . .a confederation of semi-inde-
pendent baronies, squirearchies, and small farms."
In a more official documenf23 the statement is made:
2' "Harvard and Money A Memorandum on Issues and Choices,"
November 1970.
" For accounting purposes, Haward operates with individual budgets
:or 95 adrmn~s*r;ltive "umu" ( i c c i d i ~ ~ g
xirwis).
23 Fmanc~al Report to the Board ofOveneen of Harvard College, 1973-
1974, p. 9.
THE PRESIDENT AND FELLOWS OF HARVARD COLLEGE
597
The University is a decentralized organization consist-
ing of approximately 45 funded departments, each of
which is responsible for raising and administering
substantially all of its funds; and, therefore, the
University operates under the principle that such funds
are restricted to use by that department. The President
and Fellows of Harvard College (Corporation), a
governing board of the University, has responsibility
for approval of departmental budgets and other
significant financial transactions at the department
level.
The University classifies funds as follows:
Restricted: available only to specific departments, wheth-
er externally (donor), restricted as to use within a
department, or available for general purposes within that
department.
Unrestricted: controlled by the Corporation and available
for any University purpose, including the funding of the
activities of the University Department (central adminis-
tration).
Unrestricted-designated: available to specific departments
by vote of the Corporation and not available for other
purposes without the approval of the Corporation. Tradi-
tionally, alumni of specific schools within the University
make gifts of capital with use of income restricted to their
specific schools. Patrons donate substantial sums to endow
a chair in teaching in a specified field, or for research in a
specific discipline, or for a myriad of other specific uses.
There are some 3,000 separate funds with restrictions.
These types of gifts fall generally into the Restricted class.
Some gifts, however, although restricted to use in a certain
school, are unfettered and available for use as current
income. Some gifts are also unrgstricted to the University,
but the use of which is designated to a particular school or
department by the Corporation. These are the Unrestricted-
designated funds.
Approximately a fourth of operating income comes from
government contracts and grants, most of which are
specifically restricted as to use and require approval of the
Corporation both as to acceptance and as to use, through
the Office of Contracts and Grants.
It is obvious that with assets of one and a half billion
dollars and annual operating expenses of approximately
$230 million, accounting procedures are complex. How-
ever, almost all capital funds, from whatever source, are
held by s subsidiary of Harvard-Harvard
Management
Company, 1nc.-for purposes of central investment. Each
school or department with funds so held is credited with a
proportionate number of units upon the basis of which it is
credited with shares in the overall income. This operation is
similar to the mutual fund concept. Of course, the
restrictive use of such funds is identified and controlled.
Although many gifts are restricted in use, in recent years
Harvard has required certain limitations on restrictions, in
the absence of compliance with which, it will not allow the
gift to be accepted.
For example, during fiscal 1974 these three schools had combined
operalrq ~lxonles in excess of 5 7 miilion aoiiars, wlik over 35-&lEon
coming f ~ o m contracts and grants. whereas the Faculty of Arts and
Income units, identified according to restrictions on use?
are credited to each school or department. However, in
order to avail themselves of those funds, each such budget
unit must submit its budget and have it approved by the
Corporation. Through this process, the Deans of the
faculties and department heads are made aware in the fall
preceding the next fiscal year, in writing, of the approxi-
mate amount of money anticipated to be available to their
use. Based on these estimates and guidelines, each unit
submits its budget for discussion and approval. The
Financial Vice-president and the Corporation can, and
have limited certain major operational items, such as
tuition levels I'ees for housing and food and faculty salary
increases Li the Medical School, a reduction in the
numbers of students, faculty and staff in the School of
Education. In regard to capital improvements, a major
project in the Medical Area was rejected by the Corpora-
tion for a year, until arrangements had been made for
financial support of operating and maintenance costs.
Therefore, there is central budgetary control, with some
decentralized operational independence, or at least flexibil-
ity within established guidelines. This operational flexibili-
ty allows the Dean or department head to hire a few more
or a few less personnel than it had anticipated. but no
Dean has authority to change or depart from the existing
salary program or benefit programs or job classifications as
directed in the Salaried Personnel Manual.
The three Medical Area schools are dependent upon so-
called "soft money" from government contracts and grants
to a greater degree than most other faculties.24 Although
the presence or absence of such funds may expand or limit
the number of personnel hired and facilities utilized, the
record indicates that the availability of such funds has
remained relatively stable in recent years, and that
personnel who are paid totally or partially with such funds
are not treated differently, with regard to salaries or fringe
benefits, from personnel paid with funds from other
sources.
AU accounting, auditing and fmancial planning are
centrally managed through the Office of the Financial Vice
President, who spends approximately 30 percent of his time
on matters concerning the schools and facilities in the
Medical Area. The Ofice of Fiscal Services is responsible
for the processing of all University payrolls, billing, and
collections; and although any losses incurred are reflectec!
in the accounts of each school or department, this office
also handles accounts receivable. The Department of
Buildings and Grounds maintains, improves, and repairs
all physical plants throughout the University and also
provides custodial services. Maintenance of utilities,
housekeeping, food service, watchmen and police, and
landscaping are all provided through central offices
throughout the University. Although all schools in the
Medical Area, as well as other schools and departments, dc
some purchasing on their own, a high percentage is
conducted through the central Purchasing Department.
Health Services are provided on a Universitywide basis;
although for convenience, in addition to the centrai
Sciences, with an opera tin^ income of 77 million. received over I7 million ir
"soft money."
598
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
infirmary in Cambridge, there are satellite clinics in the
Medical Area, at the Business School and at the Law
School.
Of the approximately 1,082 employees in 70 job classifi-
cations charged to the Medical Area schools, 1057 OCCUPY
the same job classifications as 2397 employees charged to
other schools and departments of the University. Although
the relative proportions of employees in the major
divisions25 differs in the Medical Area from the mixture in
the rest of the University, the record comparison of those
job classifications which were examined does not indicate a
significant degree of distinction in job skills or functions.
Further, there are disproportionate concentrations in the
major divisions among the schools and departments within
the Medical Area itself.
Although there are extensive laboratory and other
research facilities in the Medical Area schools~ and
associated facilities, there are also many large facilities in
the Cambridge area devoted to research and related
teaching.?' Among techniques and procedures common to
those job classifications more directly involved in laborato-
ry work are: fractionation, gas chromatography, electro-
phoresis, electron microscopy, cell culturing, biological
assays, radio-irnmuno assays and surgical procedures on
animals. Among items of equipment commonly used in
Cambridge, the Medical Area and affiliated facilities are:
spectrophotometers, electron microscopes, isotope coun-
ters, surgical equipment, glassware, chromatographs and
dessicators. These same areas have common hazards also,
such as the dangers from broken glassware, animal bites,
exposure to radioactive materials and chemical fumes.
Precautions to control the effects of such hazards have
been developed through a safety committee with Universi-
tywide representation. However, the Medical Area has a
manual, produced by Medical Area personnel, covering
specfic safety rules which has not yet been formally
promulgated in other areas, although many of the same
safety measures are followed in corresponding non-Medi-
cal Area laboratories.
Secretaries in both the Medical Area and elsewhere
perform the usual secretarial functions, working at desks,
typing manuscripts, correspondence, grant and contract
applications, taking dictation and ordering supplies. Some
emphasis was placed on distinguishing Medical Area
secretaries from others because they used interchangeable
fonts on their typewriters with Greek and other scientific
symbols. However, secretaries in Cambridge, connected
wlth the several laboratory facilities there, use similar
typewriters. Although Medical Area secretaries have
occasion to refer to medical dictionaries, some in Cam-
bridge also refer to medical dictionaries as well as
specialized dictionaries in other disciplines. And although
some secretaries work in laboratory areas in the Medical
Area, they have counterparts in the Cambridge area, and
the record indicates that their contact with actual laborato-
25 The Medical Area mixture is 40 percent technical, 46 percent clerical
and 14 percent service, whereas the rest of the University is 8 percent
technical, 5 percent service and 87 percent clerical.
26 The five buildings of the Medical School alone contain over a half-
million square ieet or space devoted to teaCning ana research.
27 In Cambridge, the Biological Laboratories are conlained in a six-floor
building with 150,000 square feet of research space. The Chemical
ry procedures is minimal. Of course, there are many
secretaries in the medical Area and in Cambridge who are
not connected with laboratory work.
Countway Library is among the largest libraries serving
medical schools in the country, with 425,000 volumes and
5,000 periodicals. It maintains two branches in separate
buildings of the Medical Area and another branch at the
Massachusetts Eye and Ear Infinnary in downtown
Boston. It is a component part of a system of forty-three
units in the Faculty of Arts and Sciences and thirteen
specialized libraries maintained by other faculties. There is
a messenger service operating daily among the members of
the system. Although devoted primarily to the discipline of
Medicine, Countway is not unlike other specialized
libraries, such as those maintained in the Schools of
Business and the Department of Zoology and the Biologi-
cal Laboratories in Cambridge. The basic functions
performed by Library Assistants at Countway, such as
maintaining serial record files, indexing, cataloguing,
shelving and acquiring, are all duplicated at other libraries
in the system. Although the systems of cataloguing and
indexing vary in some detail; some using wmbinations of
letters and number, others using wmbinations of numbers
and letters, and although each specialized library wncen-
trates on acquiring works in its area of discipline, the basic
functions performed at Countway are similar to those
performed throughout the system. There is a certain time
period required for a new library assistant to become
familiar with the jargon and terminology used in any
specialized library; this does not make Countway unique.
Laboratory aides and assistants perform housekeeping
chores, such as cleaning glassware used in all laboratories,
and participate to some extent in simple laboratory
experiments. Although there are more Animal Quarters
Supervisors and Technicians in the Medical Area than
elsewhere in the University, their functions are similar.
Based upon the relatively limited evidence in the record
concerning the functions of other job classifications, such
as stafi assistants, data entry clerks, electronic technicians,
photographers, keypunch operators, staff and' fmancial
assistants and stockroom clerks, there does not appear to
be any significant difference in their duties and f;&tions,
regardless of their locations.
The Medical Area is located in the Roxbury section of
Boston, approximately three miles from the University's
sprawling main campus across the Charles River in
Cambridge. Its Business School and athletic facilities are in
the AUston section of Boston, also approximately three
miles from the Medical Area. Petitioner, however, includes
in the unit it seeks some 68 employees at the New England
Regional Primate Research Center and Animal Research
Center at Southboro, approximately 22 miles from the
Medical Center. It also seeks to include employees in
facilities in other sections of Boston, some two or three
miles from the Medical Center and some in facilities
Laboratories occupy six buildings, and research 1s also conducted at the
Museum of Comparative Zoology, the Division of Engineering and Applied
Phys~cs, the Center for Behav~oral Sc~ences and in the Departments of
.hthropolog~, Astronomy. Geological Sciences, Phys~cs and Psvchology,
which Harvard would include and at Animal Research Center and New
England Regional Rimate Center (at Southboro, 22 miles from the Medical
Area). which Petitioner would include.
THE PRESIDENT AND FELLOWS OF HARVARD COLLEGE
599
located in Cambridge, also approximately three miles
away, while seeking to exclude certain employees charged
to Medical Area school payrolls who work in hospitals and
other affiliated facilities which are located quite near the
Medical Area.
As indicated herein above,Zs the parties seek a unit
determination. The result reached below is founded upon
an application of the principles enunciated by the Board in
cases involving colleges and universities. Thus, in Cornell
University, et al, 183 NLRB 329,336, the Board established
the following factors as ". . .reliable guides to organization
in the educational context. . .":
In determining whether a particular group of employ-
ees constitutes an appropriate unit for bargaining where
an employer operates a number of faciliti es, the Board
considers such factors as prior bargaining history,
centralization of management particularly in regard to
labor relations, extent of employee interchange, degree
of interdependence or autonomy of the plants, differ-
ences or similarities in skills and functions of the
employees, and geographical location of the facilities in
relation to each other.
Since Cornell, ibid, the Board has found less than an
overall unit appropriate in several cases involving units of
faculty members, such as law schools; Fordham University,
193 NLRB 134; Syracuse University, 204 NLRB 641; The
Catholic University of America, 20 1 NLRB 929; University
of Sun Francisco, 207 NLRB 12; and University of Miami,
213 NLRB 634; and medical schools, Miami (supra) and
Trustees of Boston University, 1-RC-13,564,
on which
Petitioner relies. However, the cases in which separate
faculty units have been found are based upon such factors
as dual-professionalism, diversity in salaries, differences in
time required to attain tenure, dmerences in concentra-
tions of higher academic rank; independent accreditation
of the school, different academic calendar, absence of
integrated curriculum and intervening governing structure,
none of which are present herein. These cases are therefore
found to be inapposite because of their factual distinctions
from the instant case.
There have been several cases involving the exclusion of
non-faculty employees of medical complexes operated by
universities involving the operation of hospitals, such as
Duke University, 194 N L R B 236; Loyola University Medical
Center, 194 NLRB 234; and Georgetown University, 200
NLRB 215. However, these and similar unit determina-
tions were based, at the time they were rendered, upon an
absence of jurisdiction over non-profit hospitals prior to
August 25, 1974, the effective date of the health care
amendments to the Act. Since that time, the Board has
afforded such excluded employees the opportunity to
determine whether they wish to be accreted to an existing
unit or to remain unrepresented, Duke University, 217
NLRB 799, on the basis that had there been no jurisdic-
tional infirmity in prior determinations, the unit would
have been held to have been campuswide.
2s See fn. 3a.
z9 See page 5, supra.
In the instant case, Harvard does not operate its own
hospital or complex, nor does it have an intervening
administrative body, or separate vice-president for health
affairs, nor does it receive income for rendering health care
services, as was characteristic of Miami and Trustees of
Boston University (supra).
It is concluded that the facts herein more closely
approximate those found in CorneN Universiy, ef al., 183
NLRB 329, and Tulane Universify, 195 NLRB 329.
Utilizing the factors on which the Board rendered its unit
determination in these two cases, the record reveals the
following:
Prior bargaining histov: No collective bargaining has
been engaged in on behalf of the employees in the
requested unit. However, as to other non-faculty employees
of Harvard, bargaining has been conducted, with the
exception of craft units, on a Universitpide basis. As
stated,Zg this factor is not controlling in unit determina-
tions, although due consideration has been given to it
herein.
As to centralization of managemenf, particularly with
regard to labor relations and the degree of interdependence
of the administrative units: in this case, the two schools of
medicine and dentistry are administered as a single budget
unit under the Faculty of Medicine, and the School of
Public Health has its own faculty and budget. Although
each faculty is academically autonomous and responsive
through its Dean directly to the President, it is clear that in
operational matters, including labor relations, there is no
similar autonomous character vested in the Deans of
Faculties or other administrative units who report through
the several vice-presidents in operational matters. Thus,
funding, budgeting, accounting, payroll, maintenance,
dining facilities, utilities, protective and custodial services
are all furnished and controlled by central management,
through the staffs of the separate vice-presidents.
Although there is one branch personnel ofice in the
Medical Area (MAPO), its functions are those of a satellite
of the central Personnel Office, as in Yale University, 184
NLRB 860, where there were three such branches.
All personnel policy for salaried support staff is centrally
devised and centrally administered. As indicated by the
Salaried Personnel Manual, all employees in both the unit
sought by Petitioner and that which Harvard contends is
appropriate share the same salary schedule, identical job
classifications and the same benefits or options. Such
policies, benefits and procedures are not only mandated to
be universally applied, but there is no evidence that the
mandate had been violated in any significant respect.30
Considered particularly significant is the Universitywide
operation of grievance handling, which the record reveals is
performed according to universal procedures and with the
personal participation of the employee relations specialists
from the central Personnel Office, at stages where grievanc-
es cannot be resolved at the departmental level.
30 The record reveals that whenever deviations from the mandated policy
occurred, the oflenders were required to conform to the universal policy.
600
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
It is concluded that the existence of this procedure, as
heretofore described more particularly,3* coupled with the
absence of high level grievance disposition authority in
MAPO, reveals a lack of labor relations autonomy in the
Medical Area.
It is recognized that actual hiring is done in the M e d i d
Area by dGartment heads and p&cipal investigators, but
this is true of all schools and departments throughout the
University and is performed wiihin the guide16es of the
Personnel Manual. Thus, although the actual hiring is done
by department heads and principal investigators employed
in the two budgeting units which comprise the Medical
Area, it is equally true that such localized hiring procedures
are performed among the University's other budgeting
units, of which there are no less than 40. In some instances,
hiring authority is vested in an individual faculty member
operating under a grant. Despite this, all such hiring is
performed according to the Personnel Manual, applicable
Universitywide. Thus, it is clear that the hiring practices in
the bargaining unit requested herein are the same in all
schools and departments throughout the University. These
employment practices also existed in Cornell University, et
at, 183 NLRB 329, and in Tulane University, 195 NLRB
329; but the Board did not fragment the bargaining units
where other elements of autonomy were not present.
As to the factor of d~rerences or similarities in skills and
functions of the employees involved, although only a
handful of the 70 job classifications common to the units
contended to be appropriate were litigated, it is nonetheless
clear that, as detailed hereinabove, the job functions of the
disputed employees are substantially similar to those
performed by other Harvard employees holding parallel
jobs elsewhere throughout the University. It is recognized
3' See 595-596, supra
that the specific research conducted in the Medical Area
may be more immediately medically oriented, but, at the
same time, it is equally clear that this situation is not
unique to that area, nor do the skills, procedures,
techniques, exposure to hazards, or use of equipment
constitute a diversity of operational functions from
employees scattered throughout the University who are
similarly classified. This situation was present in Yale
University, 184 NLRB 860, and contributed to the Board's
holding that the Medical Area departmental unit was
inappropriate.
Again, the geographic proximity of the Medical Area,
and the areas included in the Petitioner's proposed unit to
the University proper, does not support the appropriate-
ness of a segmented unit. Finally, the absence of substan-
tial interchange of employees was prominently discussed in
Cornell Universiv, et al, 183 NLRB 329, 336, where it was
found that because of the presence of "countervailing
considerations" which are found to exist herein, the
separate unit was inappropriate.
Based upon the above and the record as a whole, it is
found, pursuant to the Board's precedent established for
colleges and universities, that the employees in the
proposed unit sought by Petitioner herein, or in its
alternate unit, do not share a suficiently special communi-
ty of interests which would justify creating a separate unit
for them.
As the Petitioner does not seek representation in the unit
which Harvard contends to be appropriate., and as there
exists the possibility that an appropriate unit somewhat less
than Harvard's overall unit might be determined on a full
record, no fmding is made as to what, if any, alternate unit
would be appropsate.