336 NLRB 882
Ryder Student Transportation Services
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
882
Ryder Student Transportation Services, Inc. and
Louis Tritschler. Case 17–CA–20128
October 1, 2001
DECISION AND ORDER
BY CHAIRMAN HURTGEN, AND MEMBERS
LIEBMAN
AND TRUESDALE
On February 1, 2000, Administrative Law Judge Wil-
liam N. Cates issued the attached bench decision. The
Respondent filed exceptions and a supporting brief and
the General Counsel filed an answering brief.
The National Labor Relations Board has delegated its
authority in this proceeding to a three-member panel.
The Board has considered the decision and the record
in light of the exceptions and briefs and has decided to
affirm the judge’s rulings, findings, and conclusions1 and
to adopt the recommended Order as modified below.2
ORDER
The National Labor Relations Board adopts the rec-
ommended Order of the administrative law judge and
orders that the Respondent, Ryder Student Transporta-
tion Services, Inc., Columbia, Missouri, its officers,
agents, successors, and assigns shall take the action set
forth in the Order as modified.
1. Insert the following as paragraph 2(b) and reletter
the subsequent paragraphs.
1 In adopting the judge’s finding that the Respondent violated Sec.
8(a)(1) and (3) of the Act by interrogating Louis Tritschler and dis-
charging him because he engaged in union or protected concerted activ-
ity, we adopt the judge’s findings that Tritschler was a rank-and-file
employee and not a supervisor, manager, or confidential employee. In
view of these findings, we find it unnecessary to consider the extent to
which the protections of the Act extend to confidential employees. E &
L Transport Co., 315 NLRB 303, 304 fn. 11 (1994).
We also agree with the judge that the evidence failed to establish
that Tritschler was an agent of the Respondent. Finally, we find it
unnecessary to pass on the judge’s additional finding that Tritschler
was not a professional employee because such a finding would not
preclude Tritschler from the protection of the Act.
On the issue of agency status, Chairman Hurtgen agrees with the
judge and his colleagues that the evidence fails to establish that
Tritschler was an agent of the Respondent. Further, in the Chairman’s
view, where an employer places an employee in a situation in which
fellow employees would reasonably regard him as an agent, the Board
can find that he is an agent of the employer. In the instant case, the
Respondent did not place Tritschler in such a situation. Indeed, the
Respondent did not even know that Tritschler was going to attend the
meeting. Thus, there is no prospect that Tritschler could bind the Re-
spondent by his conduct at the meeting. Accordingly, the Respondent
had no reason to question Tritschler about his conduct at the meeting,
or to discharge him therefor.
2 We will modify the judge’s recommended Order in accordance
with our recent decision in Ferguson Electric Co., 335 NLRB 142
(2001). We have also added make-whole language to the judge’s rec-
ommended Order.
“(b) Make Louis Tritschler whole for any losses suf-
fered as a result of the discrimination against him, with
interest.”
2. Substitute the following for relettered paragraph
2(d)
“(d) Preserve and, within 14 days of a request, or such
additional time as the Regional Director may allow for
good cause shown, provide at a reasonable place desig-
nated by the Board or its agents, all payroll records, so-
cial security payment records, timecards, personnel re-
cords and reports, and all other records, including an
electronic copy of such records if stored in electronic
form, necessary to analyze the amount of backpay due
under the terms of this Order.”
3. Substitute the attached notice for that of the admin-
istrative law judge.
APPENDIX B
NOTICE TO EMPLOYEES
POSTED BY ORDER OF THE
NATIONAL LABOR RELATIONS BOARD
An Agency of the United States Government
The National Labor Relations Board has found that we vio-
lated the National Labor Relations Act and has ordered us to
post and abide by this notice.
Section 7 of the Act gives employees these rights.
To organize
To form, join, or assist any union
To bargain collectively through representatives
of their own choice
To act together for other mutual aid or protection
To choose not to engage in any of these protected
concerted activities.
WE WILL NOT interrogate employees about their un-
ion or other protected-concerted activities.
WE WILL NOT discharge employees for engaging in
concerted protected or union activities.
WE WILL NOT in any like or related manner interfere
with, restrain or coerce employees in the exercise of the
rights guaranteed them by Section 7 of the Act.
WE WILL, within 14 days from the date of this Order,
offer Louis Tritschler full reinstatement to his former
job, or if his job no longer exists to a substantially
equivalent job without prejudice to his seniority or other
rights or privileges previously enjoyed.
WE WILL make Louis Tritschler whole for any losses
suffered as a result of the discrimination against him,
plus interest.
WE WILL, within 14 days from the date of this Order,
remove from our files any reference to his unlawful dis-
charge, and within 3 days thereafter, notify Louis
336 NLRB No. 78
RYDER STUDENT TRANSPORTATION SERVICES
883
Tritschler, in writing that this has been done and his dis-
charge will not be used him in any way.
RYDER
STUDENT
TRANSPORTATION
SERVICES, INC.
Stanley D. Williams, Esq., for the General Counsel.
Lawrence McDonald, Director Labor Relations for the Com-
pany.
Louis Tritschler, Pro Se.
BENCH DECISION
STATEMENT OF THE CASE
WILLIAM N. CATES, Administrative Law Judge. This is
an unfair labor practice case prosecuted by the National Labor
Relations Board’s (Board) General Counsel acting through the
Regional Director for Region 17 of the Board following an
investigation by Region 17’s staff. The Regional Director for
Region 17 of the Board issued a complaint and notice of hear-
ing (complaint) on June 29, 1999, against Ryder Student Trans-
portation Services, Inc. (Company or Respondent), based on an
unfair labor practice charge filed on April 19, 1999, and
amended on June 29, 1999, by Louis Tritschler, an individual
(Tritschler). At the close of a 1-day trial in Columbia, Missouri,
on January 11, 2000, I rendered a bench decision in favor of the
General Counsel (Government) thereby finding a violation of
29 U.S.C. 158(a)(1) and (3). This certification of that bench
decision, along with the Order, which appears below, triggers
the time period for filing an appeal (exceptions) to the National
Labor Relations Board. I rendered the bench decision pursuant
to Section 102.35(a)(10) of the National Labor Relations
Board’s (Board) Rules and Regulations.
For the reasons stated by me on the record at the close of the
trial, and by virtue of the prima facie case established by the
Government, a case not credibly rebutted by the Respondent, I
found the Respondent violated Section 8(a)(1) of the National
Labor Relations Act, as amended (Act), when on April 9, 1999,
it interrogated an employee regarding his union sympathies and
desires. Additionally, I found the Company also violated Sec-
tion 8(a)(3) and (1) of the Act when on April 9, 1999; it dis-
charged its employee Tritschler because he engaged in union
and/or concerted protected activities and/or to discourage em-
ployees from engaging in such activities. I rejected the Respon-
dent’s contention it lawfully discharged Tritschler because he
was a confidential employee and/or a supervisor or manage-
ment agent of the Respondent. Wright Line, 251 NLRB 1083
(1980), enfd. 662 F.2d 899 (1st Cir. 1981), cert. denied 455
U.S. 989 (1982); approved in NLRB v. Transportation Man-
agement Corp., 462 U.S. 393 (1983).
I certify the accuracy of the portion of the transcript, as cor-
rected,1 pages 139 to 167, containing my bench decision, and I
attach a copy of that portion of the transcript, as corrected, as
“Appendix A.”
1 I have corrected the transcript pages containing my decision and
the corrections are as reflected in attached appendix C [omitted from
publication].
I set forth conclusions of law and an appropriate remedy in
the body of my bench decision and on those conclusions of law,
and on the entire record, I issue the following recommended2
ORDER
The Company, Ryder Student Transportation Services, Inc.,
its officers, agents, successors and assigns shall
1. Cease and desist from
(a) Interrogating employees about their union or other pro-
tected concerted activities.
(b) Discharging employees because of their union sympa-
thies or concerted activities and/or to discourage employees
from engaging in these activities.
(c) In any like or related manner interfering with, restraining,
or coercing employees in the exercise of their rights guaranteed
them by Section 7 of the Act.
2. Take the following affirmative action necessary to effec-
tuate the policies of the Act.
(a) Within 14 days from the date of this Order, offer
Tritschler full reinstatement to his former job or, if his former
job no longer exists, to a substantially equivalent job without
prejudice to his seniority or any other rights or privileges previ-
ously enjoyed.
(b) Within 14 days from the date of this Order remove from
its files any reference to the unlawful discharge and, within 3
days thereafter, notify Tritschler, in writing that this has been
done and his discharge will not be used against him in any way.
(c) Preserve, and within 14 days of a request, make available
to the Board or its agents, for its examination and copying, all
payroll records, Social Security payment records, timecards,
personnel records and reports, and all other records, including
an electronic copy of the records if stored in electronic form,
necessary to analyze the amount of any backpay due under the
terms of this Order.
(d) Within 14 days after service by the Regional Director of
Region 17 of the National Labor Relations Board, post at its
Columbia, Missouri facility copies of the attached notice
marked “Appendix B”3 Copies of the notice, on forms provided
by the Regional Director for Region 17 after being signed by
the Respondent’s authorized representative, shall be posted by
the Respondent and maintained for 60 consecutive days in con-
spicuous places, including all places where notices are custom-
arily posted. Reasonable steps shall be taken to ensure the no-
tices are not altered, defaced, or covered by any other material.
In the event that during the pendency of these proceedings the
Company has gone out of business or closed the facility in-
volved in these proceedings, the Company shall duplicate and
mail, at its own expense, a copy of the notice, to all employees
2 If no exceptions are filed as provided by Sec. 102.46 of the Board’s
Rules and Regulations, the findings, conclusions, and recommended
Order shall, as provided in Sec. 102.48 of the Rules, be adopted by the
Board and all objections to them shall be deemed waived for all pur-
poses.
3 If this Order is enforced by a judgment of a United States court of
appeals, the words in the notice reading “Posted by Order of the Na-
tional Labor Relations Board” shall read “Posted Pursuant to a Judg-
ment of the United States Court of Appeals Enforcing an Order of the
National Labor Relations Board.”
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
884
employed by the Company on or at any time since April 6,
1999.
(e) Within 21 days after service by the Region, file with the
Regional Director for Region 17 of the National Labor Rela-
tions Board sworn certification of a responsible official on a
form provided by the Region attesting to the steps the Company
has taken to comply.
APPENDIX A
139
BENCH DECISION
JUDGE CATES: First let me thank the parties for the pres-
entation of the evidence, both of you are a credit to the party
and interest you represent. If you will reflect back over the trial
I have not asked any questions I don’t think, and when the pre-
siding Judge does not have to ask any questions that is a good
indication that the parties have developed the evidence fully
and completely and I thank you for that.
This is an unfair labor practice case prosecuted by the
140
National Labor Relations Board’s General Counsel acting
through the Regional Director for Region 17 of the Board fol-
lowing an investigation by Region 17’s staff.
The Regional Director for Region 17 of the Board issued a
Complaint and Notice of Hearing on June 29, 1999, against
Ryder Student Transportation Services, Inc., hereinafter the
Company, based on an unfair labor practice charge filed on
April 19, 1999, and amended on June 29, 1999 by Louis
Tritschler, an individual, hereinafter Tritschler.
Specifically the Complaint alleges the Company on or about
April 9, 1999, interrogated employees about their Union or
other protected concerted activities in violation of Section
8(a)(1) of the National Labor Relations Act as amended, here-
inafter Act.
It is also alleged the Company on April 9, 1999, discharged
its employee Tritschler because he formed, joined and assisted
International Brotherhood of Teamsters Local No. 833, herein-
after Union, and or engaged in concerted activities and to dis-
courage employees from engaging in these activities.
It is alleged Tritschler’s discharge by the Company violated
Section 8(a)(3) and (1) of the Act. In its answer to the com-
plaint as well as admissions made here at trial the Company
admits the Board’s jurisdiction is properly invoked and that the
Union is a Labor Organization within the meaning of the Act.
The Company denies violating the Act in any manner set
forth in the Complaint. The Company is a Corporation with an
141
office and place of business located in Columbia, Missouri
where it is engaged in providing school bus services.
The Company in conducting its business operations pur-
chased and received during the twelve month period ending
April 30, 1999, which is a representative period, at its facility
goods valued in excess of fifty thousand dollars directly from
points outside the State of Missouri.
The evidence establishes, the parties admit and I find the
Company is an Employer engaged in commerce within the
meaning of section 2(2), 6(7) of the Act. The evidence estab-
lishes, and I find that the Union is a Labor Organization within
the meaning of section 2(5) of the Act.
The evidence established and I find that at material times
herein Company contract Manager Mike Thompson, hereinafter
Manager Thompson, Director of Operations David Duke, here-
inafter Director of Operations Duke, and Director of Labor
Relations McDonald, hereinafter Director of Labor Relations
McDonald, are Supervisors and or Agents of the Company
within the meaning of section 2(11) and 2(13) of the Act.
This case specifically involves the employment of Tritschler.
Tritschler was hired in mid August, 1998, as a part time bus
driver at a pay rate of approximately seven dollars and eighty
five cents an hour. He was hired following a job fair seeking
drivers in the local area by the Company. Tritschler was as-
signed to a particular route, which in this
142
case was route 102A, which went approximately to Hickmont
High school, Hickmont Jr. school and then to a middle school.
He was paid on an hourly rate and clocked in and out of the job
by simply swiping a card through a card machine that indicated
when he entered and left work.
Tritschler was also employed by a separate Employer at the
same time. After a period of time Tritschler was in a position
to leave the Company and work full time at another uninvolved
and unrelated Employer.
The Company at that time offered Tritschler a different job
in which he could stop driving on a full time basis and become
the Routing Coordinator at a pay scale of approximately ten
dollars an hour. This took place in approximately the January,
February time frame of 1999.
Tritschler accepted the Company’s offer and assumed those
duties and functions. He was performing those duties and func-
tions at the time of his separation from the Company on or
about April 9, 1999.
Before I go into the specific job performance, functions and
duties of Tritschler I believe it would be appropriate to notice
for the record certain undisputed and stipulated facts as they
will blend their way into the decision as it is delivered.
On March 24, 1999, the Union filed a Petition in case 17-
RC-11728 for certification in an appropriate bargaining unit
143
described as “All regular full time and part time route drivers,
substitute drivers, charter drivers and safety trainers employed
by the company in columbia, missouri, excluding guards, office
clerical employees and supervisors as defined in the Act.”
On April 7, 1999 the Acting Regional Director for Region 17
of the Board approved a Stipulated Election Agreement to con-
duct an election in the following unit, “All drivers employed by
the Company from its facility located at 3511 Clark Lane, Co-
lumbia, Missouri, but excluding district clerical employees,
professional employees, mechanics, guards and supervisors as
defined by the Act.”
On April 23, 1999, the Board conducted a secret ballot elec-
tion pursuant to the Stipulated Election Agreement and on May
RYDER STUDENT TRANSPORTATION SERVICES
885
4, 1999, the Regional Director for Region 17 of the Board is-
sued a certification of results in case 17–RC–1728.
It is against that admitted and stipulated set of background
facts that it is now appropriate to review the job duties
Tritschler performed as the Routing Coordinator for the Com-
pany.
Tritschler testified that he entered data into a computer base
that involved certain geographic mapping programs for Boone
County, Missouri which is the County in which Columbia,
Missouri is located. He entered such information as the stu-
dents name, address, ID number, the age and school where the
individual would attend, what grade the individual was in and
any special
144
needs relative to the particular student that might be needed to
be noted in the computer system.
Once such information was presented into the computer the
computer would generate then automatically bus routes that
would be most favorable to time, geography and location to the
school or place where the individual was to be picked up and
delivered.
Tritschler testified that in his capacity as the Routing Coor-
dinator he received full time employee benefits. In addition to
his hourly wage rate of ten dollars an hour he received better
insurance with his describing better insurance as the Company
paid more or all of the premium, that he obtained sick leave and
vacation leave.
Tritschler testified that no employees reported to him, he
rated no employees, he neither hired, fired nor interviewed any
employees nor did he discipline employees. Management did
not seek his opinion to hire, fire or discipline employees. He
was never evaluated himself and was never involved in evaluat-
ing any employees.
Tritschler in his capacity did not set any wage rates, he could
not expend Company funds, extend Company credit, negotiate
contracts for the Company, extend credit to anyone for the
Company nor did he institute, establish or police any personnel
policies.
In his capacity as the Routing Coordinator drivers would
come to him in his office, which was an open cubicle area, to
145
discuss such matters as not being able to turn a bus on a street,
the bus was too long, there was obstructions in the way.
Tritschler testified he had the authority to move the route one
street over or set it in a different direction to avoid the compli-
cating problem of a street being too short for a driver to turn the
bus on or an obstruction being in the way. But beyond that any
other changes would have to be made by the Contract Manager,
which at applicable times herein was Contract Manager
Thompson.
Tritschler testified he did from time to time have contact
with the school District Contract person, a Whitesides who was
the Director of Transportation for the Public School System for
which the students were being transported by the Company
herein.
His contact or involvement with the Director of Transporta-
tion for the Public School System would, could and did involve
such matters as whether a student lived within one mile of the
school that the student was designated to attend. Tritschler
testified that if the student lived one mile or less from the
school they were designated to attend that student was not enti-
tled to free transportation pursuant to the contract between the
Company and the Public School System.
If his computer notified him after entering a students address
and the computer formulating that to the map established in the
computer indicated that the child was living one mile or
146
closer to the school system he would communicate such to the
Director of Transportation for the Public School System and he
would also send the parent a letter notifying the parent that their
child was living closer than the distance allowed for the free
transportation from the Company herein.
Also, Tritschler testified the contact with the Director of
Transportation for the Public School System Whitesides might
also involve where a student had more than one address in the
system and it would need to be ascertained which was the cor-
rect address and then further whether those address’s as cor-
rected would place the student in the category suppose to be
receiving free transportation or outside that group.
Tritschler testified his office area where his desk and com-
puter were was at the end of the building in which they were
housed and he could see most people coming and leaving as
well as they could see him as they came and left from the facil-
ity.
Tritschler testified that the computer at his desk at which he
worked was served by a file server that was maintained by the
Company. He indicated that there was payroll record informa-
tion and personnel information on the file server. He testified
however that one could not access the payroll information
without having a password to get into the system where the
payroll and or personnel records were maintained.
147
Tritschler testified he was an experienced computer operator
who had been school trained and he believed he could access
the information through his expertise, stated differently he be-
lieved he was sufficiently trained to break into, or I think the
terminology in the computer world is hack into the system
where such information was contained.
As previously noted from the background information of the
Union’s filing a Petition for certain employees of the Company
herein in March of 1999, the Company on April 6, 1999, con-
ducted a meeting of management and staff personnel at a local
restaurant in Columbia, Missouri, the restaurant in case being
the Bob Evans Restaurant.
Those attending that meeting were Director of Labor Rela-
tions McDonald, Director of Operations Duke, Regional Man-
ager Lowrey, Contract Manager in Columbia, Missouri, the
facility involved herein Thompson, the Jefferson City, Missouri
Contract Manager Lois Thompson, Operations Clerk Apperson,
Safety Coordinator Jones, Dispatcher Ramirez, Dispatcher
Copeland, Dispatcher Westbrook and Routing Coordinator
Tritschler.
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
886
Those individuals attended an approximately two hour meet-
ing at the restaurant on that evening. The evidence tends to
indicate that Director of Labor Relations McDonald was in
148
charge of and conducted the meeting.
Director of Labor Relations McDonald explained to the
management and staff personnel that they were in a Union
campaign and that there were certain things that they could and
could not do.
Director of Labor Relations McDonald informed the em-
ployees about the TIPS, that they could not threaten employees,
they could not interrogate employees, they could not promise
benefits to employees and they could not surveil employees.
Director of Labor Relations McDonald indicated to the other
persons present that they were the front line of the Company’s
campaign, that they were to listen to what the employees, spe-
cifically the drivers, had to say and if they had questions of a
simply nature they could answer they were to do so, but if the
questions involved policy or to matters that they could not ex-
plain they were to bring those matters to higher management’s
attention, specifically Contract Manager Thompson’s attention
or Director of Operations Duke or even Director of Labor Rela-
tions McDonald himself.
It appears that one of the subject matters among others that
may well have been discussed at the April 6, 1999, meeting at
the restaurant was that the drivers were concerned about the
restrooms or lack of restrooms at the building that the Company
was utilizing in Columbia, Missouri, a building that was
149
provided to the Company free of charge in exchange for some
twenty six or so kindergarten bus routes being provided by the
Company free. In other words it was not really a free building
for use by the Company, it was that the Company was willing
to provide approximately twenty six bus routes free and they in
turn could use the building. The Company did not own the
building.
It appears from the testimony of Tritschler that it was noted
that there were approximately a hundred and forty five employ-
ees with only one women’s restroom with one seat and only
one men’s restroom with one seat and one urinal, and that em-
ployees at the beginning of the day or at the end of the day
would have to stand in line for use at this one restroom facility
and that this was very distracting to the drivers.
According to the testimony of Director of Operations Duke
was specifically pointed out to those present that they should
not engage in any surveillance of the activities that might be
taking place for the Union because they did not want to place
the Company in a position of committing or being accused of
committing any unfair labor practices or to provide any basis
for overturning any election, that is overturning the results of an
election that it was certain to be held.
Also issues that Director of Operations Duke considered of a
proprietary nature were discussed that evening, matters were
discussed such as that the Company was intending to give a pay
150
raise to the employees but they could not mention it at this time
because they had no paper trail or no documentation to show
that they had been contemplating or anticipating providing the
drivers a pay increase and they could not mention it at this time
because they could not support their contention by paper work,
that it had been in the works before the union election or the
union campaign came on the scene.
Specifically, according to Director of Operations Duke, those
present were encouraged to listen and to understand what was
going on but not to ask questions that would be of a prohibited
nature.
Director of Operations Duke also testified it was clear to
everyone at the management, staff meeting, that the Company
was relying on them in the campaign, in the campaign of the
Company against the Union.
According to Director of Operations Duke and others those
present at the April 6th meeting had an opportunity to ask ques-
tions and some did. However, it does not appear that Tritschler
asked questions. The meeting, after approximately two hours,
disbanded.
According to the testimony of Director of Operations Duke,
Tritschler remained if not for all of the meeting, essentially all
of the meeting.
On April the 7th, the next day, there was a Union meeting at
the Carpenters Union Hall in Columbia, Missouri.
151
Approximately fifteen to twenty Company employees were
present. Among those present was Tritschler and his wife Bar-
bara Tritschler who is employed by the Company, or at least
was during applicable times herein, as a bus driver.
At the Union meeting Tritschler testified that he sat near the
back of the facility sort of away from the others and was listen-
ing to the discussion until it became apparent that the drivers
were very upset about the bathroom situation at the Company
facility.
Tritschler testified that he at that point, after having heard it
raised several times, informed the employees that the Company
couldn’t do anything about the restroom situation at the facility
because the Company did not own the building, that they
merely had use of the building because they provided certain
routes free for the system in exchange for the use of the build-
ing.
Tritschler testified he knew of that set up, the exchange for
use of a building for bus routes before he had attended the April
6th meeting of the Company and that it was a matter of public
record in the contract between the Company and the school
System.
The Union meeting ended, this record is not clear whether
Tritschler remained for the entire meeting or not. On April the
9th it is undisputed that Tritschler was discharged by the Com-
pany.
152
Tritschler testified he was called into the Contract Manager’s
office and asked by Contract Manager Thompson if he had
attended the Union meeting on April the 7th. Tritschler told
RYDER STUDENT TRANSPORTATION SERVICES
887
Contract Manager Thompson he had. Thompson asked him if
he had spoken at the meeting and he informed Contract Man-
ager Thompson that he had and told him what was said.
Tritschler testified Thompson told him he had no choice but
to terminate him, the decision had come from Director of Op-
erations Duke. Tritschler testified he was shocked at the deci-
sion and was told that he could call at 9:00 a.m. the next day
and speak with Director of Operations Duke.
Tritschler testified that he went to Contract Manager Thomp-
son’s office on or about April the 12th, tried to get in contact
with Director of Operations Duke, finally spoke with others,
specifically Gary Anderson who told him that he would check
into it, and was later advised that the conduct he had engaged in
by attending and speaking at the union meeting could interfere
with the election and as such he had been discharged.
Director of Operations Duke testified that he personally
made the decision to discharge Tritschler and that he did so
based on insubordination of Tritschler. The insubordination he
(Tritschler) testified was disregarding the directives that he had
been given at the April 6th meeting when he attended the April
7th union meeting.
Duke testified that when Tritschler went to the April 7th
meeting he put the Company at risk of an unfair labor practice
153
allegation or interference with an election. At the time he made
the decision to discharge Tritschler, Director of Operations
Duke knew that Tritschler, had attended the Union meeting on
the 7th and that he had spoken at the Union meeting on the 7th,
but he did not know what Tritschler had said at the April 7th
Union meeting. Tritschler has not been reinstated since that
time.
Those are the essential facts of the case. I do not perceive a
credibility conflict, but if it should even be perceived that there
is any evidence contrary to what I have just outlined I have not
disregarded it, I have simply not relied on it, and by not relying
on it I have not considered that it is relevant or trustworthy for
reliance.
The Government contends in this case that Tritschler was
discharged for attending a Union meeting and speaking at the
meeting. The Government contends that such conduct on the
part of Tritschler was conduct protected by section 7 of the Act.
The Government further contends that Tritschler is an em-
ployee within the meaning of the Act, entitled to its protection
and that he is not excluded from the protection of the Act either
as a Section 2(11) Supervisor or a Section 2(13) agent or a
managerial or confidential employee.
The Government contends that Tritschler is a Data Entry
Clerk, nothing more or less, and that he is entitled to the full
protection of the Act. That any functions that he performed or
154
duties that he carried out that would tend to in any way indicate
that he had any Agency, Managerial or Supervisory functions
were merely of a perfunctory nature and that he had no inde-
pendent duties that would remove him from the protection of
the Act.
The Company on the other hand contends that this is not a
Section 7 rights violation case, that Director of Operations
Duke discharged Tritschler for insubordinate conduct. That
Tritschler openly disregarded the Company’s authority, that he
failed to keep confidential the Company’s strategy and that he
would have been discharged notwithstanding any protected
concerted activity on his part.
The Company contends that he is not entitled to any rights
beyond those of an employee who was on the Company’s man-
agement and staff team, that he was entrusted as a professional
employee or as an Agent or as a Supervisor and that his con-
duct constituted insubordination.
The Company contends that it is being provided somewhat
of a Hobsons Choice in the case, that if it did nothing to
Tritschler that it would subject itself to unfair labor practice
allegations of surveilling a Union meeting, and if it does do
anything to Tritschler then it is accused of violating the Act.
The Company argues that the Government simply can’t have
it both ways.
155
The Company argues that by Tritschler engaging in what
could constitute surveillance of a union meeting that it put the
Company in jeopardy by his actions, subjecting them to poten-
tial unfair labor practices and or objections to the conduct af-
fecting the result of an election.The Company argues that the
Complaint be dismissed.
It is appropriate at this point to highlight rather briefly the
causation test that the Board requires be applied in cases such
as this. In Wright Line, 25-NLRB-1083 (1980), enforced 662
F.2d 899 (1st Cir. 1981), cert. denied 455 U.S. 989 (1982),
approved in NLRB -v- Transportation Management Corp., 462
U.S. 393 (1983), the Board set forth its causation test for cases
alleging violations of the Act that turn, as does the case herein,
on employer motivation.
First the Government must persuade the Board that anti Un-
ion sentiment was a substantial or motivating factor in the chal-
lenged employer conduct or decision. Once this is established
the burden then shifts to the Employer to prove its affirmative
defense that it would have taken the same action even if its
employees had not engaged in protected activity. See Manno
Electric Inc., 321 NLRB 278 footnote 12 (1996.)
How does the Government establish its burden? Govern-
ment Counsel must demonstrate by a preponderance of evi-
dence, one
156
that the employee was engaged in protected activity, two, that
the Employer was aware of the activity, three, that the activity
of the workers Union affiliation was a substantial or motivating
reason for the Employer’s action, and four there was a causal
connection between the Employers animus and its discharge
decision.
The Government may meet its Wright Line burden with evi-
dence short of direct evidence of motivation, that is inferential
evidence arising from a variety of circumstances such as union
animus, timing or pretext, may sustain the Government’s bur-
den.
Furthermore, it may be found that for an Employers prof-
fered non discriminatory motivational explanation is false, even
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
888
in the absence of motivation the trier of fact may infer unlawful
motivation.
Motivation of Union animus may be inferred from the record
as a whole where an Employer’s proffered explanation is im-
plausible or a combination of factors circumstantially support
such inference. Direct evidence of union animus is not required
to support such an inference.
In the instant case has the Government met its burden with
respect to establishing a prima facie case.
I am persuaded that the Government has established its bur-
den of showing that Tritschler, A, participated in union activi-
ties, that is he went to a Union meeting, he spoke at the
157
Union meeting. Was the Company aware that Tritschler at-
tended the Union meeting, the answer is yes, there is no dis-
pute.
Did the Company take action against Tritschler as a result of
his having attended the Union meeting, the answer again is yes.
Director of Operations Duke clearly testified that he was dis-
charged for his actions at that meeting. According to Duke he
placed the Company in jeopardy by his attendance.
Was there a causal connection, absolutely, his being there,
his speaking brought about his termination. But that does not
end the case. The question then turns, has the Company met its
burden of establishing that it would have taken the same action
even in the absence of the employee having engaged in any
protected activity, or was the Company privileged to take the
action it did because Tritschler was a confidential employee, a
supervisory employee, a managerial employee or a professional
employee.
To see whether the Company has met its defense of an af-
firmative nature the facts must be looked at carefully. First is
Tritschler an employee within the meaning of the Act? It is
clear that he is and I need not cite authority for his being an
employee of the Company.
Secondly, was Tritschler a Supervisor within the meaning of
the Act? Section 2(11) of the Act provides as follows, quote,
the term Supervisor means any individual having the authority
in the interest of the Employer to hire, transfer,
158
suspend, lay off, recall, promote, discharge, assign, reward or
discipline other employees, responsibility to direct them or to
adjust their grievances or to effectively recommend such action.
If in connection with the foregoing the exercise of such author-
ity is not of a merely routine or clerical nature but requires the
use of independent judgment.
Enacting Section 2(11) Congress emphasized its intention
that only truly supervisory personnel vested with genuine man-
agement prerogatives should be considered supervisors and not
straw boss’s, lead men, set up men and other minor supervisory
employees.
The status of Supervisor under the Act is determined by an
individuals duties, not by his or her title or job classification. It
is well settled that an employee can not be transformed into a
Supervisor merely by vesting of a title and theoretical power to
perform one or more of the enumerated functions in Section
2(11) of the Act.
To qualify as a supervisor it is not necessary that an individ-
ual possess all of these powers, rather possession of any one of
them is sufficient to confer supervisory status.
However, consistent with the statutory language and legisla-
tive intent it is well recognized that Section 2(11)’s disjunctive
listing of supervisory indicia does not alter the essential con-
junctive requirement that a supervisor must exercise independ-
ent judgment in performing the enumerated
159
functions.
Applying these principles of law to the instant case I find
that the Company has not established that Tritschler was a su-
pervisor within the meaning of the Act. And by the way the
burden of establishing supervisory status is on the party advo-
cating it, and in this case it is the Company that is advocating a
supervisory status.
The work performed by Tritschler was merely of a routine
nature, taking information that is provided to him by the Com-
pany from the school system, which provides the name, ad-
dress, age, school, location, home location of the students who
will be riding or potentially riding the Company’s bus system.
That information is merely fed into a computer and once in
there the computer by its own program generates the map or the
route that the drivers will follow in picking up the various stu-
dents. I find that his performance in that function is nothing
more than a routine clerical performance.
Also, his generating and issuing letters to parents and others
indicating that a student is inside or outside of the free transpor-
tation provided by the Company pursuant to its contract with
the school System is again information that is of a routine na-
ture and fed into the computer and the computer generates
whether the student lives within the prescribed distance that
precludes them from riding free or not. And then
160
a letter is sent to the parents advising them that they live in an
area that does not afford them free transportation to school and
advises them they can purchase that transportation from the
Company.
The letter, in this case certain copies of which were in evi-
dence such as Company Exhibit No. 5 and Company Exhibit
No. 3 I believe it was, that was sent out over the signature of
Tritschler, were nothing more than a draft letter that he had
prepared that was approved by Contract Manager Thompson
and simply notified the parent of the child of the status of the
child based on the street address of the child.
Also the correspondence created and generated by Tritschler
with respect to matters of concerns to routes that the buses
would follow again were generated as a result of routine infor-
mation being placed into the computer system and the computer
by its program providing that information.
As I enumerated in the factual analysis earlier set forth there
is no evidence that Tritschler engaged in any of the more tradi-
tional indicia of supervisory status such as hiring and firing
employees, the disciplining of employees, instructing employ-
ees on how to perform their job, directing employees in per-
forming their jobs, he simply performed none of those func-
tions.
RYDER STUDENT TRANSPORTATION SERVICES
889
I find that he is not a supervisor within the meaning of Sec-
tion 2(11) of the Act.
161
The Company contends also that Tritschler was a confiden-
tial employee or that he had access to confidential information
and as such he should be precluded from the protection of the
Act as a confidential employee.
I find that Tritschler does not qualify as a confidential em-
ployee within the very strict guidelines that the Board has
adopted with respect to confidential employees, and as the Su-
preme Court has further approved in NLRB -v- Hendrix County
Rural Electric Membership Corp., 454 U.S. 170 at 189 (1981).
The Court endorsed the Board’s definition that employees in a
position with a labor nexus that assists and acts in a confidential
capacity to persons who formulate, determine and effectuate
management policies in the field of labor relations are only
those that would constitute confidential employees.
There is no evidence in this record that Tritschler engaged in
any such conduct where he assisted in a confidential nature
anyone from management who was formulating and effecting
management policies in the field of labor relations.
I reject the Company’s contention that his attendance at the
management, staff meeting on April the 6th placed him in a
position where he was privy to confidential information of the
Company and that he could not reveal that kept confidential
information because he and the others there were the front line
of the Company’s campaign against the Union.
First off the Company cannot make him a confidential
162
employee by simply asserting that he is their front line person
with respect to its campaign involving the Union.
Secondly assuming for the sake of discussion that any confi-
dential information had been revealed at that meeting the dis-
charge decision was made without ever knowing whether any-
thing that was asked to be confidential was revealed by
Tritschler at the union meeting.
I further reject the Company’s contention that Tritschler had
access via the computer to confidential labor relations informa-
tion. First, the information of that nature, based on the undis-
puted testimony of Tritschler, was accessible only by having an
access code that would allow one to enter payroll data or allow
one to enter personnel data or allow one to enter other such
related documents.
The Company attempted to demonstrate that Tritschler had
the computer expertise to hack his way into the system or break
his way into the system and therefor he had access to confiden-
tial information.
I reject such a contention for this reason, the mere fact that
the company’s security system on its records is not sufficient to
protect itself against those that it does not wish to have access
to, does not make Tritschler a confidential employee even if he
has the capability to work his way around the access codes. It
would be similar to saying that we put the file cabinets with our
records in a room and we used a weak lock
163
and therefor anyone could have picked the lock and gone in.
To do that does not make an individual a confidential employee
because they can pick the lock or hack their way into what the
Company would contend were confidential information.
The Company also contends, and I reject its contention, that
it has established that Tritschler was either an agent of the
Company or he had placed himself in a position such as to hold
himself out as an agent of the Company.
The Company in that regard points to among other things the
correspondence that was sent to certain parents of students who
were transported by the Company as well as certain to whom it
may concern memos or bulletins that Tritschler prepared and
executed.
Again, the correspondence, as I earlier indicated, such as
Company 3 or Company 2, were both documents that were
prepared by Tritschler but approved by Contract Manager
Thompson and were generated by computer provided informa-
tion from the programs that were in the system such as notify-
ing a parent that a student lived too close to the school System
to be provided free transportation or that effective immediately
a certain bus would stop at one location, remain for -x- number
of minutes before moving to another location.
164
These are all matters of a routine nature and do not rise to the
level of establishing that Tritschler was either an agent of held
himself out to be an agent of the Company either with the gen-
eral public, with drivers or with fellow staff members.
I find that he was not an Agent within the meaning of Sec-
tion 2(13) of the Act nor had he held himself out to be an Agent
within the meaning of Section 2(13) of the Act.
Was Tritschler a professional employee such as would pre-
clude his protection in this case, and there is no evidence in this
record to establish or qualify Tritschler as a professional em-
ployee.
I find that the Company’s defense’s are without merit and
that the Company in its discharge of Tritschler violated Section
8(a)(3) and (1) of the Act.
Now we go back to the April 9th encounter with Tritschler
and the Company is asking him if he had been to the Union
meeting and if he had spoken at the Union meeting, does that
constitute interrogation within the meaning of Section 8(a)(1)
of the Act? Interrogation is not by itself a per se violation of
Section 8(a)(1) of the Act.
The test for determining the legality of employee interroga-
tion regarding union sympathy or activities is whether under all
the circumstances the interrogation reasonably tends to restrain
or interfere with employees in the exercise of their statutory
rights. Matthew ReadyMix, Inc., 324 NLRB 1005
165
at 1007 (1997).
Under this totality of circumstances approached such factors
as whether the interrogated employee was an open or active
supporter of the Union, the background surrounding the inter-
rogation, the nature and purpose of the information sought, the
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
890
identity of the questioner and the place and or method of the
interrogation are examined.
Rossmore House Hotel, 269 NLRB 1176 (1984), enfd. sub
nom. Hotel and Restaurant Employees Union v. NLRB 760
F.2d 1006 (9th Cir., 1985), and Bourne Co. v. NLRB, 332 F.2d
47 (2d Cir., 1994).
Looking at the background surrounding this interrogation and
the nature and the purpose for which the information was sought
does it constitute unlawful interference such as to constitute a
violation of Section 8(a)(1) of the Act? In this particular case I
am persuaded it did because I have concluded that he was not a
confidential employee, he was not a management or professional
employee, he was not an Agent of the Company and therefor he
had the right to attend the Union meeting if he chose to, speak at
the union meeting and not be questioned about his presence at, or
comments made at the meeting.
I find that the Company’s conduct violated Section 8(a)(1) of
the Act.
Conclusions of law
1. The Company, Ryder Student Transportation Services,
Inc., is an Employer engaged in commerce within the meaning
of Section 2(6) and (7) of the Act.
166
2. by interrogating employees regarding their Union activi-
ties the Company has engaged in unfair labor practices in viola-
tion of Section 8(a)(1) of the Act.
3. By discharging its employee Tritschler on April 9, 1999,
the Company has engaged in unfair labor practices in violation
of Section 8(a)(3) and (1) of the Act.
4. The aforesaid unfair labor practices are unfair labor prac-
tices affecting commerce within the meaning of Section 2(2),
(6), and (7) of the Act.
Remedy
Having found the Company has engaged in certain unfair la-
bor practices I find it must be ordered to cease and desist and to
take certain affirmative action designed to effectuate the poli-
cies of the Act.
The Company, having discriminatorily discharged its em-
ployee Tritschler, I recommend he, within fourteen days from
the date of this Order, be offered full reinstatement to his for-
mer job, or if his job no longer exists to a substantially equiva-
lent position without prejudice to his seniority or any other
rights or privileges previously enjoyed and make him whole for
any loss of earnings or other benefits suffered as a result of the
discrimination against him with interest.
Back pay shall be computed in accordance with F.W. Wool-
worth, Co., 90 NLRB 289 (1950), and interest shall be com-
puted in accordance with New Horizons for the Retarded, 283
NLRB 1173 (1987).
167
I will, in my certification of the transcript pages constituting
my decision, formalize a specific Order and I shall also prepare
and attach thereto a Notice to Employees that shall be posted by
the Company at that time.
It is my understanding that the Court Reporting Service will
provide me a copy of the transcript within ten working days of
today. As soon as I have received a copy of the transcript and
am available to do so I will certify those pages of the transcript
that constitute my decision. I will make corrections thereto if
necessary, will attach the Order and the Notice that I have spo-
ken about.
It is my understanding that the appeal period to take excep-
tions to this decision runs from that time, but please use the
Board’s Rules And Regulations as your guidelines and not my
understanding of them.
I will certify the decision as reasonably soon as I can after I
have received the transcript.
It has been a pleasure to be in Columbia, Missouri, and this
trial is closed.
(Off the record.)
(Whereupon the hearing in the above entitled matter was
closed Tuesday, January 11, 2000, at 3:53 p.m.)